# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=110

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**Page:** 111

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## [Performance drop after todays dowtime](https://forums.eveonline.com/t/performance-drop-after-todays-dowtime/132536)

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**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 0\
**Last updated:** [January 10, 2019, 1:21pm UTC](https://forums.eveonline.com/t/performance-drop-after-todays-dowtime/132536 "2019-01-10T13:21:32Z")

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After todays downtime, i expire very big performance problems on eve… before dt i worked perfectly in 20 eve clients with 50 fps, now after dt i have max 20… do someone have the same issue?

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## [So I pay $60 a month for a game I am unable to log into?](https://forums.eveonline.com/t/so-i-pay-60-a-month-for-a-game-i-am-unable-to-log-into/118375)

<div class="topic-metadata">

**Author:** [@Raho\_Ure](https://forums.eveonline.com/u/Raho_Ure)\
**Replies:** 8\
**Last updated:** [January 9, 2019, 11:24pm UTC](https://forums.eveonline.com/t/so-i-pay-60-a-month-for-a-game-i-am-unable-to-log-into/118375 "2019-01-09T23:24:37Z")

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I am unable to open EVE, nothing happens when I click the launcher, I have restarted / turned off PC & Router. I have removed EVE, reinstalled the client. Still nothing. CCP please sort this Launcher out, or give us th…

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## [Ship doesn't docking/jumping through the stargate if the client is inactive](https://forums.eveonline.com/t/ship-doesnt-docking-jumping-through-the-stargate-if-the-client-is-inactive/132301)

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**Author:** [@Garruk\_Brinalle](https://forums.eveonline.com/u/Garruk_Brinalle)\
**Replies:** 0\
**Last updated:** [January 9, 2019, 11:00am UTC](https://forums.eveonline.com/t/ship-doesnt-docking-jumping-through-the-stargate-if-the-client-is-inactive/132301 "2019-01-09T11:00:02Z")

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If I press dock/jump button and then switch the client (alt+tab to another window) my ship just warps to zero and stays in space untill I make that window active again. Does anyone has met the same problem?

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## [I all not new to eve but have a problem](https://forums.eveonline.com/t/i-all-not-new-to-eve-but-have-a-problem/132154)

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**Author:** [@geldy](https://forums.eveonline.com/u/geldy)\
**Replies:** 0\
**Last updated:** [January 8, 2019, 3:34pm UTC](https://forums.eveonline.com/t/i-all-not-new-to-eve-but-have-a-problem/132154 "2019-01-08T15:34:12Z")

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hi i have a problem i just got a new keyboard and now it dosnt work in game but only in game any help would be great. Thanks Geldy

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## [CCP Security, CCP Peligro Please take action against this Market Bot](https://forums.eveonline.com/t/ccp-security-ccp-peligro-please-take-action-against-this-market-bot/117890)

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**Author:** [@Amadeus\_Gaila](https://forums.eveonline.com/u/Amadeus_Gaila)\
**Replies:** 15\
**Last updated:** [January 7, 2019, 5:38pm UTC](https://forums.eveonline.com/t/ccp-security-ccp-peligro-please-take-action-against-this-market-bot/117890 "2019-01-07T17:38:58Z")

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CCP please take action against this Market Bot. Fellow players, please don’t fill this thread with sarcasm and mockery. Eve has been my therapy for chronic depression since 2009, all was going well, until now these Marke…

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## [Skill point error](https://forums.eveonline.com/t/skill-point-error/131920)

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**Author:** [@Aiko\_Danuja](https://forums.eveonline.com/u/Aiko_Danuja)\
**Replies:** 6\
**Last updated:** [January 7, 2019, 11:47am UTC](https://forums.eveonline.com/t/skill-point-error/131920 "2019-01-07T11:47:05Z")

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The skill Advanced Weapon Upgrades is listed in the Engineering tab, with skills that have Intelligence / Memory as the attributes. This skill should be in the Gunnery tab, as it has Perception / Willpower attributes. Ei…

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## [No local chat or allince or corp chat](https://forums.eveonline.com/t/no-local-chat-or-allince-or-corp-chat/129788)

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**Author:** [@AMARR\_KUNNNI](https://forums.eveonline.com/u/AMARR_KUNNNI)\
**Replies:** 2\
**Last updated:** [January 6, 2019, 11:55pm UTC](https://forums.eveonline.com/t/no-local-chat-or-allince-or-corp-chat/129788 "2019-01-06T23:55:12Z")

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so there was no patch today how did ccp ■■■■ up the game so bad that I cant see the chat channel today I could understand if there was a patch but no patch wtf ccp what are you guys doing to screw this up you making EA l…

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## [Dec 2018 Launcher White Box - Build 1434482](https://forums.eveonline.com/t/dec-2018-launcher-white-box-build-1434482/130574)

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**Author:** [@Sam\_Note](https://forums.eveonline.com/u/Sam_Note)\
**Replies:** 2\
**Last updated:** [January 4, 2019, 4:59pm UTC](https://forums.eveonline.com/t/dec-2018-launcher-white-box-build-1434482/130574 "2019-01-04T16:59:16Z")

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I decided to come back to Eve and downloaded the launcher from the website. I installed it in my applications folder, and then tried to open it. It opens to a white box with EVE Launcher - version 1434482 at the top bu…

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## [Music not working](https://forums.eveonline.com/t/music-not-working/120847)

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**Author:** [@Gorhael\_Shardan](https://forums.eveonline.com/u/Gorhael_Shardan)\
**Replies:** 2\
**Last updated:** [January 2, 2019, 10:58pm UTC](https://forums.eveonline.com/t/music-not-working/120847 "2019-01-02T22:58:13Z")

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The music is not playing all other volume settings are up, music is set to 100%. i’ve looked around the audio setting in the options, and no luck. at all. I have one instance of eve running. this is rather odd. and yes …

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## [Can't log in through steam account](https://forums.eveonline.com/t/cant-log-in-through-steam-account/130818)

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**Author:** [@DeadMOR03\_EG](https://forums.eveonline.com/u/DeadMOR03_EG)\
**Replies:** 2\
**Last updated:** [January 2, 2019, 11:12am UTC](https://forums.eveonline.com/t/cant-log-in-through-steam-account/130818 "2019-01-02T11:12:22Z")

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Hello. I have non-steam accounts and non-steam launcher. I had some money at my steam wallet, so I decided to create a new alt through Steam and buy subscription. I bought 3 month subscription, game appeared at Library a…

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## [Issues with Citadels and Wh system Effects (Module Effect Stacking)](https://forums.eveonline.com/t/issues-with-citadels-and-wh-system-effects-module-effect-stacking/130711)

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**Author:** [@FleetAdmiralHarper](https://forums.eveonline.com/u/FleetAdmiralHarper)\
**Replies:** 3\
**Last updated:** [January 2, 2019, 10:51am UTC](https://forums.eveonline.com/t/issues-with-citadels-and-wh-system-effects-module-effect-stacking/130711 "2019-01-02T10:51:13Z")

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So this will be kinda difficult to explain cuz the issue is complex, but ill do my best. As most of you are aware, some modules have stacking penalties. See this sheet for reference: https://support.eveonline.com/hc/en-…

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## [Launcher broken, white screen](https://forums.eveonline.com/t/launcher-broken-white-screen/85114)

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**Author:** [@fara\_Moennan](https://forums.eveonline.com/u/fara_Moennan)\
**Replies:** 43\
**Last updated:** [January 2, 2019, 8:25am UTC](https://forums.eveonline.com/t/launcher-broken-white-screen/85114 "2019-01-02T08:25:48Z")

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my eve launcher suddenly wont start, the thing is just a white screen nothing happens! :frowning: i downloaded and installed the launcher but nothing changed, once i got a PLEASE WAIT, Checking GUI VERSION screen but n…

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## [Gate jump through animation](https://forums.eveonline.com/t/gate-jump-through-animation/130543)

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**Author:** [@Octanian](https://forums.eveonline.com/u/Octanian)\
**Replies:** 0\
**Last updated:** [December 31, 2018, 6:14am UTC](https://forums.eveonline.com/t/gate-jump-through-animation/130543 "2018-12-31T06:14:46Z")

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Hi there. This is an issue(?) near and dear to my heart for some reason. Some time ago when you used to jump through a gate, the animation that occured had you very distinctly jumping through the gate model. As seen her…

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## [Got scammed on char bazaar and GM banned my account without explanation, please advise!](https://forums.eveonline.com/t/got-scammed-on-char-bazaar-and-gm-banned-my-account-without-explanation-please-advise/130249)

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**Author:** [@TxivYawg1](https://forums.eveonline.com/u/TxivYawg1)\
**Replies:** 2\
**Last updated:** [December 30, 2018, 9:30am UTC](https://forums.eveonline.com/t/got-scammed-on-char-bazaar-and-gm-banned-my-account-without-explanation-please-advise/130249 "2018-12-30T09:30:26Z")

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Hello All, I would like to get your feedback/help on what to do next. I won an auction for a pilot on the character bazaar forum at https://forums.eveonline.com/t/wts-107-mln-sp/127400 Apparently the Seller @perfomanse …

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## [Client broke plz help](https://forums.eveonline.com/t/client-broke-plz-help/130205)

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**Author:** [@Lukett\_MyDabb](https://forums.eveonline.com/u/Lukett_MyDabb)\
**Replies:** 0\
**Last updated:** [December 29, 2018, 3:09pm UTC](https://forums.eveonline.com/t/client-broke-plz-help/130205 "2018-12-29T15:09:16Z")

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Not sure how to bug report this but apparently my client isn’t connecting? everyone else in my corp seems to be able to get on and i know it can’t be internet because A. i was on last night and B. your reading this and s…

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## [Display Crashing, Monitors Turn Off Game Sound Still Works](https://forums.eveonline.com/t/display-crashing-monitors-turn-off-game-sound-still-works/130095)

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**Author:** [@Tiberius\_Obsidius](https://forums.eveonline.com/u/Tiberius_Obsidius)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 2:09pm UTC](https://forums.eveonline.com/t/display-crashing-monitors-turn-off-game-sound-still-works/130095 "2018-12-29T14:09:16Z")

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So for the last 2 weeks my game has been working fine. Then a few days ago my monitors turned off like they lost signal and I could hear the game still. The only thing I could do was restart my PC with the power button. …

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## [Connection issue](https://forums.eveonline.com/t/connection-issue/125815)

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**Author:** [@Rika\_Ronuken](https://forums.eveonline.com/u/Rika_Ronuken)\
**Replies:** 4\
**Last updated:** [December 29, 2018, 9:02am UTC](https://forums.eveonline.com/t/connection-issue/125815 "2018-12-29T09:02:05Z")

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Since yesterday I can’t connect to the servers. Whenever I launch the game I’m waiting at “Establishing connection to the server.” and then after a while I get this: Connection Failed Could not connect to the specifie…

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## [Can't bump my own corp's recruitment thread](https://forums.eveonline.com/t/cant-bump-my-own-corps-recruitment-thread/127827)

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**Author:** [@CaseyLP](https://forums.eveonline.com/u/CaseyLP)\
**Replies:** 6\
**Last updated:** [December 27, 2018, 5:12am UTC](https://forums.eveonline.com/t/cant-bump-my-own-corps-recruitment-thread/127827 "2018-12-27T05:12:51Z")

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## [Chat windows won't merge](https://forums.eveonline.com/t/chat-windows-wont-merge/128844)

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**Author:** [@Hefalumps](https://forums.eveonline.com/u/Hefalumps)\
**Replies:** 2\
**Last updated:** [December 26, 2018, 8:32pm UTC](https://forums.eveonline.com/t/chat-windows-wont-merge/128844 "2018-12-26T20:32:46Z")

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I have one client in which my various windows won’t combine into a tabbed window so I can go back and forth easily. It is only in one client. This same client occasionally will not give the fleet structure window after…

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## [SUPPORT REQUEST #835304](https://forums.eveonline.com/t/support-request-835304/129225)

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**Author:** [@Sevron\_Malikite](https://forums.eveonline.com/u/Sevron_Malikite)\
**Replies:** 2\
**Last updated:** [December 25, 2018, 8:29pm UTC](https://forums.eveonline.com/t/support-request-835304/129225 "2018-12-25T20:29:33Z")

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super bad service and not the first time every ticket i have sent has taken a minimum of 8 hours to get a fix or non generic answer if i ran my business this way it would be bought out You spend days getting logistics…

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## [ERROR WHILE REFRESHING TOKEN!](https://forums.eveonline.com/t/error-while-refreshing-token/129243)

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**Author:** [@MIATitan](https://forums.eveonline.com/u/MIATitan)\
**Replies:** 2\
**Last updated:** [December 25, 2018, 8:25pm UTC](https://forums.eveonline.com/t/error-while-refreshing-token/129243 "2018-12-25T20:25:02Z")

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Has anyone had this problem? EVE launcher comes up but when I click play this message comes up “Encountered an error while refreshing token for TITANOFMIA”

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## [Encountered an error while refreshing token for my character](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-my-character/129432)

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**Author:** [@Cajun\_Waffles](https://forums.eveonline.com/u/Cajun_Waffles)\
**Replies:** 1\
**Last updated:** [December 25, 2018, 8:20pm UTC](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-my-character/129432 "2018-12-25T20:20:57Z")

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Just this. Can’t log into the game due to this error. Any ideas? Kind regards and happy holidays.

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## [Launcher Issue Workaround - Beta Launcher](https://forums.eveonline.com/t/launcher-issue-workaround-beta-launcher/129053)

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**Author:** [@Lecroix\_Demonge](https://forums.eveonline.com/u/Lecroix_Demonge)\
**Replies:** 2\
**Last updated:** [December 25, 2018, 11:49am UTC](https://forums.eveonline.com/t/launcher-issue-workaround-beta-launcher/129053 "2018-12-25T11:49:28Z")

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In the latest news article, CCP Falcon mentions something that I find a bit troubling… If pilots choose to switch to the beta launcher, they will need to log in all accounts fresh. What seems worrisome about this is …

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## [Translation issue Ishkur (german)](https://forums.eveonline.com/t/translation-issue-ishkur-german/129351)

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**Author:** [@Raw\_Matters](https://forums.eveonline.com/u/Raw_Matters)\
**Replies:** 0\
**Last updated:** [December 25, 2018, 9:16am UTC](https://forums.eveonline.com/t/translation-issue-ishkur-german/129351 "2018-12-25T09:16:45Z")

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In the German translation the ship Ishkur has the following bonus: “7,5% Bonus auf die Geschwindigkeit des Schiffs zum Aufspühren von Drohnen” Which translates to: 7,5% bonus to track down drones. I am sure this is a …

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## [Do they check support tickets?](https://forums.eveonline.com/t/do-they-check-support-tickets/128679)

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**Author:** [@Arnold\_Kion](https://forums.eveonline.com/u/Arnold_Kion)\
**Replies:** 3\
**Last updated:** [December 24, 2018, 2:55pm UTC](https://forums.eveonline.com/t/do-they-check-support-tickets/128679 "2018-12-24T14:55:20Z")

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Myticket is #833852 and I lost plex 500 it disappeard

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## [Need help to login](https://forums.eveonline.com/t/need-help-to-login/128721)

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**Author:** [@smoggie](https://forums.eveonline.com/u/smoggie)\
**Replies:** 11\
**Last updated:** [December 23, 2018, 3:26pm UTC](https://forums.eveonline.com/t/need-help-to-login/128721 "2018-12-23T15:26:56Z")

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hi. im trying to come back to eve, but im having problems with getting my VERIFICATION CODE its sending it to a hotmail address which isnt in use anymore. want it sent to a gmail address can someone help my. its my main…

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## [Eve Structures not behaving like a ship](https://forums.eveonline.com/t/eve-structures-not-behaving-like-a-ship/128774)

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**Author:** [@LuckyQuarter](https://forums.eveonline.com/u/LuckyQuarter)\
**Replies:** 6\
**Last updated:** [December 23, 2018, 2:37pm UTC](https://forums.eveonline.com/t/eve-structures-not-behaving-like-a-ship/128774 "2018-12-23T14:37:53Z")

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My understanding is that eve structures are essentially nothing but immovable ships with additional functionality enabled by adding ‘service modules’ and some hackery in the backend to allow many players to be docked at …

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## [Error with authenticator signing into singularity](https://forums.eveonline.com/t/error-with-authenticator-signing-into-singularity/128358)

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**Author:** [@Xenokron\_Wicked](https://forums.eveonline.com/u/Xenokron_Wicked)\
**Replies:** 3\
**Last updated:** [December 23, 2018, 2:35pm UTC](https://forums.eveonline.com/t/error-with-authenticator-signing-into-singularity/128358 "2018-12-23T14:35:06Z")

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I keep getting the error: Login failed possible reasons can be verification code mismatch. I have removed my account from my google authenticator and re-added it but it is still not working. How can I log into singularit…

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## [Launcher never saves accounts info](https://forums.eveonline.com/t/launcher-never-saves-accounts-info/128874)

<div class="topic-metadata">

**Author:** [@Badboy\_K](https://forums.eveonline.com/u/Badboy_K)\
**Replies:** 2\
**Last updated:** [December 23, 2018, 9:30am UTC](https://forums.eveonline.com/t/launcher-never-saves-accounts-info/128874 "2018-12-23T09:30:52Z")

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I have this problem since I installed W10 . I need to add all accounts info every time I start the launcher. Any fix to this since it’s annoying.

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## [Encountered an error while refreshing token for …](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for/128802)

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**Author:** [@Felicitas\_Minbar](https://forums.eveonline.com/u/Felicitas_Minbar)\
**Replies:** 5\
**Last updated:** [December 22, 2018, 12:27pm UTC](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for/128802 "2018-12-22T12:27:01Z")

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Unpinned all my accounts, restarted the launcher. Now I can’t login. There is no error message at login failure. The launcher just return to the big “LOG IN” button.

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