# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=116

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 117

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## [Character transfer error](https://forums.eveonline.com/t/character-transfer-error/110328)

<div class="topic-metadata">

**Author:** [@Savoc\_Minithor](https://forums.eveonline.com/u/Savoc_Minithor)\
**Replies:** 6\
**Last updated:** [October 2, 2018, 12:32pm UTC](https://forums.eveonline.com/t/character-transfer-error/110328 "2018-10-02T12:32:01Z")

</div>

Hi, I’ve bought a character through here, payed, received. Except that the Spaceship Command Skills that were here https://eveskillboard.com/pilot/kingpin\_cain aren’t there. Dunno if it was an error on the transfer, or…

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## [Wormhole rolling bug?](https://forums.eveonline.com/t/wormhole-rolling-bug/110614)

<div class="topic-metadata">

**Author:** [@Kamiko\_Arisu](https://forums.eveonline.com/u/Kamiko_Arisu)\
**Replies:** 1\
**Last updated:** [October 2, 2018, 11:05am UTC](https://forums.eveonline.com/t/wormhole-rolling-bug/110614 "2018-10-02T11:05:57Z")

</div>

Been rolling wormholes for quite a while now, and since the last update I noticed they roll differently? Can this be confirmed? We used to roll wormholes without any glitch, now we frequently get stuck with a crit hole …

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## [Corporate Orders Not Showing Up](https://forums.eveonline.com/t/corporate-orders-not-showing-up/110415)

<div class="topic-metadata">

**Author:** [@ghosttr](https://forums.eveonline.com/u/ghosttr)\
**Replies:** 2\
**Last updated:** [October 2, 2018, 10:55am UTC](https://forums.eveonline.com/t/corporate-orders-not-showing-up/110415 "2018-10-02T10:55:52Z")

</div>

I have an industrial alt corporation that has a few guys doing market orders and such. I’m having an issue providing access to them to view the Corporate Orders tab in the Market window. I’ve given them the Trader role, …

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## [CCP Sold Out Banning Legit Players](https://forums.eveonline.com/t/ccp-sold-out-banning-legit-players/110512)

<div class="topic-metadata">

**Author:** [@BlazinCannons](https://forums.eveonline.com/u/BlazinCannons)\
**Replies:** 4\
**Last updated:** [October 2, 2018, 8:47am UTC](https://forums.eveonline.com/t/ccp-sold-out-banning-legit-players/110512 "2018-10-02T08:47:18Z")

</div>

So what GM’s respond once and wait 5-24 hrs to respond again after their screwed up mistake banning the wrong players that say I was hacked when I got a 2FA on my account you wanna unban me

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## [Sisters of Eve Loyalty Point Store and AK (Analysis Kredits)](https://forums.eveonline.com/t/sisters-of-eve-loyalty-point-store-and-ak-analysis-kredits/110535)

<div class="topic-metadata">

**Author:** [@Wylex\_Cross](https://forums.eveonline.com/u/Wylex_Cross)\
**Replies:** 0\
**Last updated:** [October 1, 2018, 11:11pm UTC](https://forums.eveonline.com/t/sisters-of-eve-loyalty-point-store-and-ak-analysis-kredits/110535 "2018-10-01T23:11:56Z")

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Yes the use of AK points has been discontinued, but I have some left and I am not able to figure out how many. I was wondering if there is a way to do this (check AK balance) or if there is a bug as it seems I have a lo…

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## [Launcher Window bigger than screen](https://forums.eveonline.com/t/launcher-window-bigger-than-screen/102340)

<div class="topic-metadata">

**Author:** [@m0rz\_m0rzington](https://forums.eveonline.com/u/m0rz_m0rzington)\
**Replies:** 2\
**Last updated:** [September 30, 2018, 7:08pm UTC](https://forums.eveonline.com/t/launcher-window-bigger-than-screen/102340 "2018-09-30T19:08:02Z")

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Hi, When I open the Launcher, the Window is bigger than my screen. So big even, that I can’t hit the Account-selection because the middle of the Window is lower than the bottom of my screen. And because the Window is h…

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## [Laucher white screens even after reinstall of game](https://forums.eveonline.com/t/laucher-white-screens-even-after-reinstall-of-game/109859)

<div class="topic-metadata">

**Author:** [@fa1th\_09](https://forums.eveonline.com/u/fa1th_09)\
**Replies:** 5\
**Last updated:** [September 30, 2018, 2:27am UTC](https://forums.eveonline.com/t/laucher-white-screens-even-after-reinstall-of-game/109859 "2018-09-30T02:27:05Z")

</div>

Any idea what i can do?

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## [Petitions](https://forums.eveonline.com/t/petitions/109972)

<div class="topic-metadata">

**Author:** [@Uhaku](https://forums.eveonline.com/u/Uhaku)\
**Replies:** 4\
**Last updated:** [September 29, 2018, 8:04pm UTC](https://forums.eveonline.com/t/petitions/109972 "2018-09-29T20:04:00Z")

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Does anyone know the general response time for petitions at the moment? I have two that I opened about 5 - 6 weeks ago, yet no response. Just wondering how long I can expect to wait, in peoples’ estimation. Thank you …

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## [Can log in](https://forums.eveonline.com/t/can-log-in/109694)

<div class="topic-metadata">

**Author:** [@Sakai\_targaryen](https://forums.eveonline.com/u/Sakai_targaryen)\
**Replies:** 4\
**Last updated:** [September 28, 2018, 10:15pm UTC](https://forums.eveonline.com/t/can-log-in/109694 "2018-09-28T22:15:36Z")

</div>

been trying to fix this but i can seem to anyone know a fix for this?

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## [Can't Login on Eve](https://forums.eveonline.com/t/cant-login-on-eve/109881)

<div class="topic-metadata">

**Author:** [@Aldrin\_Melkith](https://forums.eveonline.com/u/Aldrin_Melkith)\
**Replies:** 0\
**Last updated:** [September 28, 2018, 7:59pm UTC](https://forums.eveonline.com/t/cant-login-on-eve/109881 "2018-09-28T19:59:48Z")

</div>

Hello, i’m having some Issues when trying to loggin via facebook. Everytime i try to login this error shows: The translation of this error message is: URL blocked: The redirection failed because the URl used is not i…

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## [Local f\*cked up AGAIN](https://forums.eveonline.com/t/local-f-cked-up-again/109756)

<div class="topic-metadata">

**Author:** [@Black\_Ambulance](https://forums.eveonline.com/u/Black_Ambulance)\
**Replies:** 4\
**Last updated:** [September 28, 2018, 9:17am UTC](https://forums.eveonline.com/t/local-f-cked-up-again/109756 "2018-09-28T09:17:10Z")

</div>

local not showing pilots in System correctly , AGAIN !

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## [Game crashing](https://forums.eveonline.com/t/game-crashing/103567)

<div class="topic-metadata">

**Author:** [@Koujjo\_Dian](https://forums.eveonline.com/u/Koujjo_Dian)\
**Replies:** 14\
**Last updated:** [September 28, 2018, 2:25am UTC](https://forums.eveonline.com/t/game-crashing/103567 "2018-09-28T02:25:22Z")

</div>

I’m having a problem with the game crashing and locking up in a “not responding” state. It messes up my entire computer and forces me to reboot it to get the launcher and game to fully close. I canno’t shut it down with …

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## [Bug with ship simulation](https://forums.eveonline.com/t/bug-with-ship-simulation/109518)

<div class="topic-metadata">

**Author:** [@Contemplating\_Dino](https://forums.eveonline.com/u/Contemplating_Dino)\
**Replies:** 6\
**Last updated:** [September 27, 2018, 3:26pm UTC](https://forums.eveonline.com/t/bug-with-ship-simulation/109518 "2018-09-27T15:26:18Z")

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Steps to reproduce: -Simulate a full ship with modules If you click “fit all” you get a message you are missing the hull or any of the modules. -Buy the hull Same message -Click buy all on the right -Set the number…

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## [Low FPS](https://forums.eveonline.com/t/low-fps/109435)

<div class="topic-metadata">

**Author:** [@bungal](https://forums.eveonline.com/u/bungal)\
**Replies:** 3\
**Last updated:** [September 26, 2018, 2:58pm UTC](https://forums.eveonline.com/t/low-fps/109435 "2018-09-26T14:58:14Z")

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Hi All, I cant seem to get past 60 FPS in game and I often drop to 30 FPS. I have also noticed that when I type in chat or change chat channel that also makes the FPS drop to 30 for about 10 seconds or so then goes back…

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## [Audio issue. Also, Windows 10 Game Mode is amazing!](https://forums.eveonline.com/t/audio-issue-also-windows-10-game-mode-is-amazing/109081)

<div class="topic-metadata">

**Author:** [@Moonzy](https://forums.eveonline.com/u/Moonzy)\
**Replies:** 1\
**Last updated:** [September 26, 2018, 12:38pm UTC](https://forums.eveonline.com/t/audio-issue-also-windows-10-game-mode-is-amazing/109081 "2018-09-26T12:38:28Z")

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Hey guys, I’ve noticed the audio bug when the ship is in warp, the sound of it flying is like someone put a pillow on the speakers. When I disable and re-enable the audio, the bug goes away and the warping sound is crys…

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## [12 months subscription through Steam not working](https://forums.eveonline.com/t/12-months-subscription-through-steam-not-working/109269)

<div class="topic-metadata">

**Author:** [@Salomon\_Hodges](https://forums.eveonline.com/u/Salomon_Hodges)\
**Replies:** 2\
**Last updated:** [September 26, 2018, 12:19am UTC](https://forums.eveonline.com/t/12-months-subscription-through-steam-not-working/109269 "2018-09-26T00:19:51Z")

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Guys, help me out with this cause I probably made a mistake or haven\`t understood something. I just purchased a 12 months subscription through Steam, I logged in and still saying I\`m Alpha. Then I realised the account …

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## [Old computer](https://forums.eveonline.com/t/old-computer/108459)

<div class="topic-metadata">

**Author:** [@MitchConnor](https://forums.eveonline.com/u/MitchConnor)\
**Replies:** 16\
**Last updated:** [September 25, 2018, 1:53pm UTC](https://forums.eveonline.com/t/old-computer/108459 "2018-09-25T13:53:41Z")

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Is this the end? My computer is an old shitty del. Duo core, 4gig memory. I out a nvidia gt 710 in it. I run in potato mode cause I don’t care, and still, I always crash after an hour. Sometimes less. Constantly get res…

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## [Chat server again](https://forums.eveonline.com/t/chat-server-again/109103)

<div class="topic-metadata">

**Author:** [@Kingkev4555\_Solette](https://forums.eveonline.com/u/Kingkev4555_Solette)\
**Replies:** 1\
**Last updated:** [September 25, 2018, 6:14am UTC](https://forums.eveonline.com/t/chat-server-again/109103 "2018-09-25T06:14:45Z")

</div>

chat server is not working again

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## [Unable to refresh token](https://forums.eveonline.com/t/unable-to-refresh-token/109005)

<div class="topic-metadata">

**Author:** [@Artus\_Allier](https://forums.eveonline.com/u/Artus_Allier)\
**Replies:** 0\
**Last updated:** [September 24, 2018, 7:05pm UTC](https://forums.eveonline.com/t/unable-to-refresh-token/109005 "2018-09-24T19:05:32Z")

</div>

After an hour of trying to log in using the launcher, I kept getting an unable to refresh token error. I restarted the launcher 3 times. The computer twice. and still no completion. I was in the middle of a flight that l…

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## [Launcher failage](https://forums.eveonline.com/t/launcher-failage/108794)

<div class="topic-metadata">

**Author:** [@Dorian\_Gray](https://forums.eveonline.com/u/Dorian_Gray)\
**Replies:** 21\
**Last updated:** [September 24, 2018, 6:42pm UTC](https://forums.eveonline.com/t/launcher-failage/108794 "2018-09-24T18:42:42Z")

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Launcher stuck on ‘Refreshing authorization’ then just decides to call it a day and forget all about even trying to load the game.

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## [Unable to login](https://forums.eveonline.com/t/unable-to-login/103247)

<div class="topic-metadata">

**Author:** [@Merssedes\_Kurotsuki](https://forums.eveonline.com/u/Merssedes_Kurotsuki)\
**Replies:** 78\
**Last updated:** [September 24, 2018, 6:03pm UTC](https://forums.eveonline.com/t/unable-to-login/103247 "2018-09-24T18:03:03Z")

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Good time of day. New on this forum, so sorry if wrong place to write. Can’t login to Tranquility. Launcher says “Unable to login”. Launcher logs: 2018-09-03T21:31:14.362Z default debug handleCommand: “ssoCode” 2018-…

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## [Black screen](https://forums.eveonline.com/t/black-screen/108707)

<div class="topic-metadata">

**Author:** [@MitchConnor](https://forums.eveonline.com/u/MitchConnor)\
**Replies:** 5\
**Last updated:** [September 24, 2018, 1:17pm UTC](https://forums.eveonline.com/t/black-screen/108707 "2018-09-24T13:17:04Z")

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Google sshows this is a common problem. I installed a new video card finally. I’ve tried everything I can read, and nothing. Clear cache, disable anti asiling, verify cache, etc etc. Same thing every time. I go to login,…

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## [Steam log in](https://forums.eveonline.com/t/steam-log-in/108570)

<div class="topic-metadata">

**Author:** [@lee\_boots](https://forums.eveonline.com/u/lee_boots)\
**Replies:** 0\
**Last updated:** [September 23, 2018, 1:43pm UTC](https://forums.eveonline.com/t/steam-log-in/108570 "2018-09-23T13:43:59Z")

</div>

Hi guys and gals, just tried to log in from a steam account and i keep getting i error message. Encountered a error while rehreshing token for ( insert account name here) It will let me log in on one account but not my…

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## [Launcher crashes on startup (0xc0000005)](https://forums.eveonline.com/t/launcher-crashes-on-startup-0xc0000005/101310)

<div class="topic-metadata">

**Author:** [@Olli\_Oppilas](https://forums.eveonline.com/u/Olli_Oppilas)\
**Replies:** 17\
**Last updated:** [September 22, 2018, 5:09am UTC](https://forums.eveonline.com/t/launcher-crashes-on-startup-0xc0000005/101310 "2018-09-22T05:09:13Z")

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Since latest update the launcher seems to crash on startup without any logs. Crash is visible in Windows Event Log with code 0xc0000005 which I believe corresponds to an access violation. I also opened a support ticket …

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## [Docking Audio file glitch](https://forums.eveonline.com/t/docking-audio-file-glitch/108244)

<div class="topic-metadata">

**Author:** [@Mobius\_Snowpaw\_Infinity](https://forums.eveonline.com/u/Mobius_Snowpaw_Infinity)\
**Replies:** 0\
**Last updated:** [September 22, 2018, 2:25am UTC](https://forums.eveonline.com/t/docking-audio-file-glitch/108244 "2018-09-22T02:25:39Z")

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i discovered a glitch that uncovers a odd sound file when you dock into a space station IF you have the Market place window up when docking, i hear the sounds of jets flying over head when you transition into a space st…

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## [I can not log in! I was fine last night!](https://forums.eveonline.com/t/i-can-not-log-in-i-was-fine-last-night/108031)

<div class="topic-metadata">

**Author:** [@Daryl\_Grimes\_Dixon](https://forums.eveonline.com/u/Daryl_Grimes_Dixon)\
**Replies:** 2\
**Last updated:** [September 21, 2018, 1:55pm UTC](https://forums.eveonline.com/t/i-can-not-log-in-i-was-fine-last-night/108031 "2018-09-21T13:55:13Z")

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I do not know what to do. I uninstalled EVE and redownloaded it and still I get nothing. Please Help!

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## [Multiple crashes ending in a complete UI reset](https://forums.eveonline.com/t/multiple-crashes-ending-in-a-complete-ui-reset/107608)

<div class="topic-metadata">

**Author:** [@Lucas\_Aiderone](https://forums.eveonline.com/u/Lucas_Aiderone)\
**Replies:** 2\
**Last updated:** [September 20, 2018, 1:17pm UTC](https://forums.eveonline.com/t/multiple-crashes-ending-in-a-complete-ui-reset/107608 "2018-09-20T13:17:38Z")

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I’ve had multiple crashes tonight. Last one was a “white screen” mid warp. Doesn’t seem playable atm but has anyone else gotten their UI reset? I’m just gonna call it for today and hope the UI is back to normal tomorrow……

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## [NOT EVE's FAULT - SORRY - FIXED](https://forums.eveonline.com/t/not-eves-fault-sorry-fixed/107827)

<div class="topic-metadata">

**Author:** [@Hurricun\_Madullier](https://forums.eveonline.com/u/Hurricun_Madullier)\
**Replies:** 3\
**Last updated:** [September 20, 2018, 12:19pm UTC](https://forums.eveonline.com/t/not-eves-fault-sorry-fixed/107827 "2018-09-20T12:19:12Z")

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My settup is my laptop with an Nvidia GTX 1070 (and a built in intel gpu aswell). I use an HDMI cable to connect another monitor. I play EVE accross the two monitors in Fixed Window mode at 3840x1080 resolution (2 1920x1…

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## [Alliance blocked kicked all member of channel](https://forums.eveonline.com/t/alliance-blocked-kicked-all-member-of-channel/107618)

<div class="topic-metadata">

**Author:** [@Mark\_O\_Helm](https://forums.eveonline.com/u/Mark_O_Helm)\
**Replies:** 1\
**Last updated:** [September 20, 2018, 10:47am UTC](https://forums.eveonline.com/t/alliance-blocked-kicked-all-member-of-channel/107618 "2018-09-20T10:47:18Z")

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Today i added an Alliance to the blocked list of my chat channel and before i even could klick ok, all members got kicked out. This is an issue for a while now. Please do something.

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## [Connection dropped - unable to login ("encountered error renewing token")](https://forums.eveonline.com/t/connection-dropped-unable-to-login-encountered-error-renewing-token/107247)

<div class="topic-metadata">

**Author:** [@Erstwhile](https://forums.eveonline.com/u/Erstwhile)\
**Replies:** 48\
**Last updated:** [September 18, 2018, 4:16pm UTC](https://forums.eveonline.com/t/connection-dropped-unable-to-login-encountered-error-renewing-token/107247 "2018-09-18T16:16:16Z")

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Updated to latest mini-patch, successfully logged in (two accounts). Communication link broken, all subsequesnt attempts encounter the message “encountered error renewing token” Any suggestions?

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