# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=117

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**Page:** 118

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## [Error while validating your account after update to 1381807 launcher - test server works](https://forums.eveonline.com/t/error-while-validating-your-account-after-update-to-1381807-launcher-test-server-works/107331)

<div class="topic-metadata">

**Author:** [@Pakakalenya](https://forums.eveonline.com/u/Pakakalenya)\
**Replies:** 1\
**Last updated:** [September 18, 2018, 3:43pm UTC](https://forums.eveonline.com/t/error-while-validating-your-account-after-update-to-1381807-launcher-test-server-works/107331 "2018-09-18T15:43:23Z")

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Can’t login to Tranquility, Singularity works. Tried Fixing permissinos, Verify and rebooting. All is see (even after inserting correct credentials) is “LOG IN” button. After quite a delay a message saying “There was err…

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## [Cannot login with my STEAM account after today's launcher update](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238)

<div class="topic-metadata">

**Author:** [@Eewww](https://forums.eveonline.com/u/Eewww)\
**Replies:** 16\
**Last updated:** [September 18, 2018, 3:35pm UTC](https://forums.eveonline.com/t/cannot-login-with-my-steam-account-after-todays-launcher-update/107238 "2018-09-18T15:35:09Z")

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subj:

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## [Still yet Another Launcher issue](https://forums.eveonline.com/t/still-yet-another-launcher-issue/106617)

<div class="topic-metadata">

**Author:** [@Sassiee](https://forums.eveonline.com/u/Sassiee)\
**Replies:** 3\
**Last updated:** [September 18, 2018, 3:35pm UTC](https://forums.eveonline.com/t/still-yet-another-launcher-issue/106617 "2018-09-18T15:35:09Z")

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Ok trying to log in today (sept 16th/18 2am EST) first time since DT yesterday here’s what I am getting C:\\EVE\\Launcher|Qt5Widgtets.dll is either not designed to run on Windows or it contains an error…etc etc etc…Error …

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## [Launcher stops at white screen](https://forums.eveonline.com/t/launcher-stops-at-white-screen/101960)

<div class="topic-metadata">

**Author:** [@Torso\_Errata](https://forums.eveonline.com/u/Torso_Errata)\
**Replies:** 5\
**Last updated:** [September 18, 2018, 3:24pm UTC](https://forums.eveonline.com/t/launcher-stops-at-white-screen/101960 "2018-09-18T15:24:13Z")

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still has the “E” button along with minimize and close buttons. after clearing files, deleting the launcher and redownloading, using the repair tool, ive run out of ideas. ive seen old posts with suggestions that failed …

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## [Where sounds in game!](https://forums.eveonline.com/t/where-sounds-in-game/106293)

<div class="topic-metadata">

**Author:** [@Shel\_Silverstone](https://forums.eveonline.com/u/Shel_Silverstone)\
**Replies:** 3\
**Last updated:** [September 18, 2018, 11:10am UTC](https://forums.eveonline.com/t/where-sounds-in-game/106293 "2018-09-18T11:10:07Z")

</div>

The sounds in the game have disappeared, for example, jump to the gate or the jump capital ships on cyno.

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## [Could Not Copy Files for Tran](https://forums.eveonline.com/t/could-not-copy-files-for-tran/107137)

<div class="topic-metadata">

**Author:** [@Sassiee](https://forums.eveonline.com/u/Sassiee)\
**Replies:** 5\
**Last updated:** [September 18, 2018, 11:05am UTC](https://forums.eveonline.com/t/could-not-copy-files-for-tran/107137 "2018-09-18T11:05:48Z")

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IK back to this error again,two days ago I had to totally delete the game and do a fresh install and of course lost all my settings, anyway so yes the game worked again until now, now I get this Goddamn error again, I ha…

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## [Launcher fails to open multiple accounts](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094)

<div class="topic-metadata">

**Author:** [@Gisele\_Serebriakova](https://forums.eveonline.com/u/Gisele_Serebriakova)\
**Replies:** 2\
**Last updated:** [September 18, 2018, 10:49am UTC](https://forums.eveonline.com/t/launcher-fails-to-open-multiple-accounts/107094 "2018-09-18T10:49:53Z")

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After updating the launcher accidentally I get the following bug: I can open one account and it works normally. As soon as I open a second account I get the error “Cannot copy files for Tranquility while clients are ru…

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## [Launches forgets new accounts](https://forums.eveonline.com/t/launches-forgets-new-accounts/75720)

<div class="topic-metadata">

**Author:** [@Jack\_Mayhem](https://forums.eveonline.com/u/Jack_Mayhem)\
**Replies:** 5\
**Last updated:** [August 31, 2018, 7:24pm UTC](https://forums.eveonline.com/t/launches-forgets-new-accounts/75720 "2018-08-31T19:24:41Z")

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Since yesterday’s (May 10) DoS attack my launchers forget newly added accounts. It’s the same problem on two different computers. One is fresh installation and forgets ALL accounts, another remembers old accounts but for…

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## [EVE keeps freezing/crashing](https://forums.eveonline.com/t/eve-keeps-freezing-crashing/101649)

<div class="topic-metadata">

**Author:** [@Jap\_Pembangkang](https://forums.eveonline.com/u/Jap_Pembangkang)\
**Replies:** 16\
**Last updated:** [September 16, 2018, 4:38am UTC](https://forums.eveonline.com/t/eve-keeps-freezing-crashing/101649 "2018-09-16T04:38:26Z")

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Hi all o7, Let me start off by saying that I couldn’t really find the right forum/sub to post this in and that I’ve already submitted a ticket about this issue without any response. Since 2 days my EVE client keeps ran…

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## [Socket closure](https://forums.eveonline.com/t/socket-closure/96902)

<div class="topic-metadata">

**Author:** [@Dorian\_qray](https://forums.eveonline.com/u/Dorian_qray)\
**Replies:** 19\
**Last updated:** [September 15, 2018, 3:47pm UTC](https://forums.eveonline.com/t/socket-closure/96902 "2018-09-15T15:47:20Z")

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This has been a common issue over the past two weeks, 3 times today already , what gives?

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## [Client Goes Not Responding](https://forums.eveonline.com/t/client-goes-not-responding/91609)

<div class="topic-metadata">

**Author:** [@Moose\_Estemaire](https://forums.eveonline.com/u/Moose_Estemaire)\
**Replies:** 14\
**Last updated:** [September 14, 2018, 12:49pm UTC](https://forums.eveonline.com/t/client-goes-not-responding/91609 "2018-09-14T12:49:23Z")

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Greetings to all, Is anyone having issues with your client going Not Responding? I’m just sitting in a station and poof, Not Responding. I relaunched the client with logging turned on and there isn’t an obvious reason t…

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## [Login Fields Disappear](https://forums.eveonline.com/t/login-fields-disappear/102773)

<div class="topic-metadata">

**Author:** [@Naveah\_Fade](https://forums.eveonline.com/u/Naveah_Fade)\
**Replies:** 6\
**Last updated:** [September 13, 2018, 1:00pm UTC](https://forums.eveonline.com/t/login-fields-disappear/102773 "2018-09-13T13:00:43Z")

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When I open my Launcher, put in my username, and password, then click enter, the login section just disappears. There is just the security warning message about passwords, with no option at all to log in. I see there ar…

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## [Cannot submit industry jobs](https://forums.eveonline.com/t/cannot-submit-industry-jobs/105386)

<div class="topic-metadata">

**Author:** [@Bauldrick\_Odunen](https://forums.eveonline.com/u/Bauldrick_Odunen)\
**Replies:** 3\
**Last updated:** [September 12, 2018, 9:31pm UTC](https://forums.eveonline.com/t/cannot-submit-industry-jobs/105386 "2018-09-12T21:31:48Z")

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Two days ago I could submit industry jobs from a system 17 jumps away, as I have a job range of 20 jumps. Today no matter which bpo I pick I cannot submit any jobs, even from within the station itself, with eve just sayi…

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## [Launcher not work](https://forums.eveonline.com/t/launcher-not-work/102194)

<div class="topic-metadata">

**Author:** [@Glamur](https://forums.eveonline.com/u/Glamur)\
**Replies:** 2\
**Last updated:** [September 12, 2018, 3:08pm UTC](https://forums.eveonline.com/t/launcher-not-work/102194 "2018-09-12T15:08:19Z")

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Hi! Clik on launcher - nothink happen -\_- what to do?

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## [Meteor Pack problem!](https://forums.eveonline.com/t/meteor-pack-problem/105818)

<div class="topic-metadata">

**Author:** [@Muthgar](https://forums.eveonline.com/u/Muthgar)\
**Replies:** 0\
**Last updated:** [September 12, 2018, 6:09am UTC](https://forums.eveonline.com/t/meteor-pack-problem/105818 "2018-09-12T06:09:28Z")

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Hello! A few days ago i purchased a Meteor pack from Steam. But the pack is missing from in game Redeem items. I have the Purchase ID … everything. I wrote a ticket to the support about this problem but 3 days and stil…

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## [Ammar destroyer missile effect](https://forums.eveonline.com/t/ammar-destroyer-missile-effect/105794)

<div class="topic-metadata">

**Author:** [@Legasi\_Z](https://forums.eveonline.com/u/Legasi_Z)\
**Replies:** 0\
**Last updated:** [September 12, 2018, 3:42am UTC](https://forums.eveonline.com/t/ammar-destroyer-missile-effect/105794 "2018-09-12T03:42:12Z")

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Sorry if my english fail. I fit a missile launcher on Dragoon. when firing up only a blink light flight to target. Not seem like normal flight missiles with smoke traces. when using nimantar ship its ok no problem. .

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## [Cordite Skins (FIXED)](https://forums.eveonline.com/t/cordite-skins-fixed/105652)

<div class="topic-metadata">

**Author:** [@Shuckstar](https://forums.eveonline.com/u/Shuckstar)\
**Replies:** 3\
**Last updated:** [September 11, 2018, 8:24pm UTC](https://forums.eveonline.com/t/cordite-skins-fixed/105652 "2018-09-11T20:24:28Z")

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Anyone else getting this bug, Buy one the new skins that been released. However I cannot click on the next skin to buy, the continue shopping button does not work and pressing the little x to get me back into game then r…

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## [Up to one minute lag!](https://forums.eveonline.com/t/up-to-one-minute-lag/105322)

<div class="topic-metadata">

**Author:** [@Derby\_Dank](https://forums.eveonline.com/u/Derby_Dank)\
**Replies:** 8\
**Last updated:** [September 11, 2018, 7:51pm UTC](https://forums.eveonline.com/t/up-to-one-minute-lag/105322 "2018-09-11T19:51:30Z")

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Since downtime I’ve been lagging. The game is unplayable. Docking into a structure takes about a minute sometimes. Locking targets in a confessor takes 20 seconds or so. Constant rubberbanding in warp. Right click menus …

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## [September release issue with item hanger and ship hanger](https://forums.eveonline.com/t/september-release-issue-with-item-hanger-and-ship-hanger/105605)

<div class="topic-metadata">

**Author:** [@zieg\_zion](https://forums.eveonline.com/u/zieg_zion)\
**Replies:** 2\
**Last updated:** [September 11, 2018, 12:09pm UTC](https://forums.eveonline.com/t/september-release-issue-with-item-hanger-and-ship-hanger/105605 "2018-09-11T12:09:39Z")

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They disappear every redock so i have to manually go into inventory and shift click item hanger and ship hanger in order to get them to pop back up again

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## [CCP Making my life boring Damn support system sucks](https://forums.eveonline.com/t/ccp-making-my-life-boring-damn-support-system-sucks/76630)

<div class="topic-metadata">

**Author:** [@Natalia\_Tiemerovna](https://forums.eveonline.com/u/Natalia_Tiemerovna)\
**Replies:** 38\
**Last updated:** [September 11, 2018, 5:38am UTC](https://forums.eveonline.com/t/ccp-making-my-life-boring-damn-support-system-sucks/76630 "2018-09-11T05:38:25Z")

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Ok we all know Support for any game sucks (especially MMO’s ) I’m just sick and tired of CCP leeching money out of my account in subscription fees for Omega but i can’t play the damn game because the damn launcher is br…

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## [Support with authentication code from Support?](https://forums.eveonline.com/t/support-with-authentication-code-from-support/105525)

<div class="topic-metadata">

**Author:** [@Jake\_Reece](https://forums.eveonline.com/u/Jake_Reece)\
**Replies:** 0\
**Last updated:** [September 11, 2018, 12:51am UTC](https://forums.eveonline.com/t/support-with-authentication-code-from-support/105525 "2018-09-11T00:51:07Z")

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Hi I have issue with my alt, during login process it asks for ‘authentication code’ that does not arrive to the e-mail. I have requested help via support ticket ‘REQUEST #784363’. Nice GM came back to me - sent case to …

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## [Eve lagging / problems with log in ? 9/09/2018](https://forums.eveonline.com/t/eve-lagging-problems-with-log-in-9-09-2018/105234)

<div class="topic-metadata">

**Author:** [@Rat\_RoHaNiN](https://forums.eveonline.com/u/Rat_RoHaNiN)\
**Replies:** 6\
**Last updated:** [September 10, 2018, 7:14pm UTC](https://forums.eveonline.com/t/eve-lagging-problems-with-log-in-9-09-2018/105234 "2018-09-10T19:14:08Z")

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Hey there pilots ! Can someone please tell me what is wrong with the EVE ? All day got difficulties geting to my profiles , and when i do get on it everything is working like a crap. I’m not sure what can be tthe sour…

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## [Launcher breaks again - can we please get another way to access?](https://forums.eveonline.com/t/launcher-breaks-again-can-we-please-get-another-way-to-access/105370)

<div class="topic-metadata">

**Author:** [@zluq\_zabaa](https://forums.eveonline.com/u/zluq_zabaa)\
**Replies:** 3\
**Last updated:** [September 10, 2018, 1:15pm UTC](https://forums.eveonline.com/t/launcher-breaks-again-can-we-please-get-another-way-to-access/105370 "2018-09-10T13:15:25Z")

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Hi, this is not an issue-discussion, rather a general opinion about the Launcher. Since todays Launcher Update killed the thing for me, due to OS version incompabilities, I’ve been thinking about the hundreds of threads…

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## [Clothings glitch after character resculpt](https://forums.eveonline.com/t/clothings-glitch-after-character-resculpt/104813)

<div class="topic-metadata">

**Author:** [@Krisol\_Aldent](https://forums.eveonline.com/u/Krisol_Aldent)\
**Replies:** 4\
**Last updated:** [September 9, 2018, 6:00pm UTC](https://forums.eveonline.com/t/clothings-glitch-after-character-resculpt/104813 "2018-09-09T18:00:23Z")

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So don’t wanna bore with long explanations but I recently resculpted my character to fix the horrible cheekbones, and muddled with a few things with my clothes off. After that, I went to take a new portrait photo, and re…

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## [Is Eve Online down in the UK?](https://forums.eveonline.com/t/is-eve-online-down-in-the-uk/104632)

<div class="topic-metadata">

**Author:** [@Ethan\_Meklan](https://forums.eveonline.com/u/Ethan_Meklan)\
**Replies:** 10\
**Last updated:** [September 9, 2018, 5:37pm UTC](https://forums.eveonline.com/t/is-eve-online-down-in-the-uk/104632 "2018-09-09T17:37:41Z")

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I can’t login into the website neither can I launch the eve client and have it connect. What is going on? I have tried to flush my DNS and I was able to connect to eve successfully using a VPN so I know its up in other c…

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## [Problem with Gas Clouds](https://forums.eveonline.com/t/problem-with-gas-clouds/105163)

<div class="topic-metadata">

**Author:** [@Billy\_Sanchezo](https://forums.eveonline.com/u/Billy_Sanchezo)\
**Replies:** 3\
**Last updated:** [September 9, 2018, 5:03pm UTC](https://forums.eveonline.com/t/problem-with-gas-clouds/105163 "2018-09-09T17:03:39Z")

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Hello everyone ! I am currently a young player but it’s been some days already I noticed a problem. Currently, my computer is powerful enough to have my lone client running on top quality with everything on the High se…

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## [Launcher: Could not Connect to Login Server](https://forums.eveonline.com/t/launcher-could-not-connect-to-login-server/69370)

<div class="topic-metadata">

**Author:** [@Boothen](https://forums.eveonline.com/u/Boothen)\
**Replies:** 73\
**Last updated:** [September 9, 2018, 4:25pm UTC](https://forums.eveonline.com/t/launcher-could-not-connect-to-login-server/69370 "2018-09-09T16:25:23Z")

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Was playing just fine not long back. Logged out to get some real world stuff done, then when I come back I get this. My internet is just fine, as evidenced by me posting this and all other games that require me to be…

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## [Can't login on 2 of 3 accounts in launcher, all fine on website](https://forums.eveonline.com/t/cant-login-on-2-of-3-accounts-in-launcher-all-fine-on-website/104802)

<div class="topic-metadata">

**Author:** [@Candu\_Kanjus](https://forums.eveonline.com/u/Candu_Kanjus)\
**Replies:** 9\
**Last updated:** [September 9, 2018, 3:52pm UTC](https://forums.eveonline.com/t/cant-login-on-2-of-3-accounts-in-launcher-all-fine-on-website/104802 "2018-09-09T15:52:13Z")

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Strange issue, I have 3 accounts, all with 2FA. Im able to log into the eve account management site with all of the accounts correctly, however I can only log into the game with 1 of the 3 accounts, when I enter the 2FA…

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## [Memory usage has tripled](https://forums.eveonline.com/t/memory-usage-has-tripled/104719)

<div class="topic-metadata">

**Author:** [@Chancellor\_Martok](https://forums.eveonline.com/u/Chancellor_Martok)\
**Replies:** 1\
**Last updated:** [September 9, 2018, 3:40pm UTC](https://forums.eveonline.com/t/memory-usage-has-tripled/104719 "2018-09-09T15:40:44Z")

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Wow, loaded up my 5 clients as normal and noticed that everything seemed real sluggish. Opened Task Manager and omg all 5 accounts were using over 700 TO 800MB of memory each. That is just crazy, cant use Near2, cant g…

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## [Socket closed](https://forums.eveonline.com/t/socket-closed/105056)

<div class="topic-metadata">

**Author:** [@jita\_lolol](https://forums.eveonline.com/u/jita_lolol)\
**Replies:** 32\
**Last updated:** [September 9, 2018, 3:02pm UTC](https://forums.eveonline.com/t/socket-closed/105056 "2018-09-09T15:02:55Z")

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Socket closed just started popping up when i open more than 3 clients wtf CCP

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