# Issues, Workarounds & Localization **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=120 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 121 --- ## [Can't create a support ticket](https://forums.eveonline.com/t/cant-create-a-support-ticket/99797)
**Author:** [@Fperet\_Togenada](https://forums.eveonline.com/u/Fperet_Togenada)\ **Replies:** 3\ **Last updated:** [August 22, 2018, 10:54pm UTC](https://forums.eveonline.com/t/cant-create-a-support-ticket/99797 "2018-08-22T22:54:37Z")
I can’t support ticket in the ticket system. I mean after I post a ticket, the message appears: “Your request was successfully submitted”, but also "The page you were looking for doesn’t exist You may have mistyped the … --- ## [Memory consumption rise/leak](https://forums.eveonline.com/t/memory-consumption-rise-leak/88930)
**Author:** [@YOLONUT\_EREBUTT](https://forums.eveonline.com/u/YOLONUT_EREBUTT)\ **Replies:** 11\ **Last updated:** [August 22, 2018, 6:26pm UTC](https://forums.eveonline.com/t/memory-consumption-rise-leak/88930 "2018-08-22T18:26:40Z")
I noticed a memory usage increase after the last few recent patches. To reproduce: 1) Systemjump -\> Dock -\> Undock -\> Systemjump -\> Dock -\> 1) Below is an image of the ingame memory monitor. The seen spikes are from… --- ## [Auto hotkey when clicking into client](https://forums.eveonline.com/t/auto-hotkey-when-clicking-into-client/86188)
**Author:** [@Mokey\_PYD](https://forums.eveonline.com/u/Mokey_PYD)\ **Replies:** 7\ **Last updated:** [August 22, 2018, 5:36pm UTC](https://forums.eveonline.com/t/auto-hotkey-when-clicking-into-client/86188 "2018-08-22T17:36:27Z")
When I go from window to window in eve, while in space, my game forces me to approach something. I initially thought it was a hotkey issue. So I removed the hotkey. This did not fix the issue, it moved to a different hot… --- ## [Unable to "board ship from hanger/bay" in orca/carrier](https://forums.eveonline.com/t/unable-to-board-ship-from-hanger-bay-in-orca-carrier/99787)
**Author:** [@Candy\_Jane](https://forums.eveonline.com/u/Candy_Jane)\ **Replies:** 3\ **Last updated:** [August 22, 2018, 7:27am UTC](https://forums.eveonline.com/t/unable-to-board-ship-from-hanger-bay-in-orca-carrier/99787 "2018-08-22T07:27:39Z")
Since the patch today August 21st, I have not been able to switch ships by right clicking “board ship from bay”. I have to “store ship” then “launch ship”, then board ship from space. Tried on multiple characters, differ… --- ## [Payment issue](https://forums.eveonline.com/t/payment-issue/97402)
**Author:** [@Huxx](https://forums.eveonline.com/u/Huxx)\ **Replies:** 6\ **Last updated:** [August 21, 2018, 12:01pm UTC](https://forums.eveonline.com/t/payment-issue/97402 "2018-08-21T12:01:11Z")
Good day, I come to the forums in dire need of assistance. I woke yesterday to an email that one of my eve accounts failed it’s autopay. The same autopay that I’ve been using for a year. The card is still valid and I di… --- ## [Unable to link existing eve account to amazon](https://forums.eveonline.com/t/unable-to-link-existing-eve-account-to-amazon/99529)
**Author:** [@Jason\_Flamerad](https://forums.eveonline.com/u/Jason_Flamerad)\ **Replies:** 1\ **Last updated:** [August 21, 2018, 8:16am UTC](https://forums.eveonline.com/t/unable-to-link-existing-eve-account-to-amazon/99529 "2018-08-21T08:16:29Z")
I try to link my amazon account with my eve account upon trying to purchase the 1100 plex sale. When i go to link my account I am unable to link an existing, because the window is ALWAYS a create NEW account and link it.… --- ## [EVE Client Out of memory in X47 brawl (0xc0000005 access violation)](https://forums.eveonline.com/t/eve-client-out-of-memory-in-x47-brawl-0xc0000005-access-violation/97492)
**Author:** [@Requiem\_Jofama](https://forums.eveonline.com/u/Requiem_Jofama)\ **Replies:** 1\ **Last updated:** [August 18, 2018, 9:40am UTC](https://forums.eveonline.com/t/eve-client-out-of-memory-in-x47-brawl-0xc0000005-access-violation/97492 "2018-08-18T09:40:33Z")
First the good part: Props to CCP for keeping the server alive! The bad part: I disconnected multiple times, all disconnects was same error in logcat: due to 0xc0000005 access violation when the client exceeded ~3,7GB… --- ## [Those Guristas](https://forums.eveonline.com/t/those-guristas/98638)
**Author:** [@D34th\_2n8](https://forums.eveonline.com/u/D34th_2n8)\ **Replies:** 2\ **Last updated:** [August 17, 2018, 6:39pm UTC](https://forums.eveonline.com/t/those-guristas/98638 "2018-08-17T18:39:13Z")
--- ## [Drifter Wormholes Broken](https://forums.eveonline.com/t/drifter-wormholes-broken/66863)
**Author:** [@Kain\_Morphe](https://forums.eveonline.com/u/Kain_Morphe)\ **Replies:** 17\ **Last updated:** [August 17, 2018, 5:00pm UTC](https://forums.eveonline.com/t/drifter-wormholes-broken/66863 "2018-08-17T17:00:33Z")
It looks like drifter wormholes are no longer working as they used to. Before this last patch, each drifter wormhole (Barbicon, Conflux, Redoubt, Sentinel, and Vidette) maintained between 20-30 wormhole connections. Now… --- ## [Launcher Won’t Open a New Client](https://forums.eveonline.com/t/launcher-won-t-open-a-new-client/98702)
**Author:** [@Wilhelm\_Andraste\_Todako](https://forums.eveonline.com/u/Wilhelm_Andraste_Todako)\ **Replies:** 0\ **Last updated:** [August 17, 2018, 2:02pm UTC](https://forums.eveonline.com/t/launcher-won-t-open-a-new-client/98702 "2018-08-17T14:02:27Z")
See reddit post: https://www.reddit.com/r/Eve/comments/97ye08/help\_launcher\_wont\_load/ Since then I’ve tried reinstalling the launcher, but I’m about to return home from vacation, and a new router being used and a new I… --- ## [All settings reset at default](https://forums.eveonline.com/t/all-settings-reset-at-default/98566)
**Author:** [@Mr\_Chili\_Palmer](https://forums.eveonline.com/u/Mr_Chili_Palmer)\ **Replies:** 1\ **Last updated:** [August 17, 2018, 6:01am UTC](https://forums.eveonline.com/t/all-settings-reset-at-default/98566 "2018-08-17T06:01:46Z")
Logged in tonight to find all my settings had been returned to default setting what a pita to do them all again. Is there a tool to do a manual back up of my settings, if no toll is there a guide? cheers --- ## [MAC Crashing](https://forums.eveonline.com/t/mac-crashing/83905)
**Author:** [@Rhoon](https://forums.eveonline.com/u/Rhoon)\ **Replies:** 17\ **Last updated:** [August 17, 2018, 1:58am UTC](https://forums.eveonline.com/t/mac-crashing/83905 "2018-08-17T01:58:29Z")
So, still the same issue as has been reported previously, the game crashes, particularly bad around Jita / Other trade hubs and usually has a limit on the number of jump gates you can go through – usually 5-6 (this varie… --- ## [Cant see markets in citadels in null](https://forums.eveonline.com/t/cant-see-markets-in-citadels-in-null/98421)
**Author:** [@xHxHxAOD](https://forums.eveonline.com/u/xHxHxAOD)\ **Replies:** 2\ **Last updated:** [August 16, 2018, 2:36pm UTC](https://forums.eveonline.com/t/cant-see-markets-in-citadels-in-null/98421 "2018-08-16T14:36:53Z")
as it states I cant see the market with only citadels and yes a market mod is installed. I have sent a bug report which ccp states is a known issue any suggestions --- ## [Piratage de compte](https://forums.eveonline.com/t/piratage-de-compte/92318)
**Author:** [@Aloise](https://forums.eveonline.com/u/Aloise)\ **Replies:** 3\ **Last updated:** [August 16, 2018, 5:46am UTC](https://forums.eveonline.com/t/piratage-de-compte/92318 "2018-08-16T05:46:09Z")
Le 24 juillet 2018 Bonjour; J’ai un de mes comptes , c’est fait piraté (mon mot de passe ne fonctionne plus). J’ai contacté le service client il y a quatre jours et je n’ai toujours pas de réponse. Comment je peux fair… --- ## [Malware detected](https://forums.eveonline.com/t/malware-detected/98327)
**Author:** [@Sarah\_Andonald](https://forums.eveonline.com/u/Sarah_Andonald)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 6:57pm UTC](https://forums.eveonline.com/t/malware-detected/98327 "2018-08-15T18:57:36Z")
I restarted my laptop and relaunched eve and got several pop ups on Windows Defender of Malware and viruses. maintenancetool.exe;Trojan.MSIk.CoinStealer.hg Overlay\\maintenancetool.exe:Trojan.KMLT.Overlay.Ht And a few … --- ## [Black Troops armor bug?](https://forums.eveonline.com/t/black-troops-armor-bug/98297)
**Author:** [@Kate\_Siwalina](https://forums.eveonline.com/u/Kate_Siwalina)\ **Replies:** 3\ **Last updated:** [August 15, 2018, 5:20pm UTC](https://forums.eveonline.com/t/black-troops-armor-bug/98297 "2018-08-15T17:20:00Z")
Hello there! I have bought in Jita Black Troops Male armor and used it with my other toon. But after a small period of time my new portrait refreshes to an old one. I tried to make a new portrait, log off and wait (I th… --- ## [The item is no longer within reach](https://forums.eveonline.com/t/the-item-is-no-longer-within-reach/98276)
**Author:** [@xCONFLiCTiONx](https://forums.eveonline.com/u/xCONFLiCTiONx)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 1:17pm UTC](https://forums.eveonline.com/t/the-item-is-no-longer-within-reach/98276 "2018-08-15T13:17:03Z")
So, I have my main toon along with several alts in the same corp and I share bookmarks with them all. The other day, I used the delivery function and delivered a bookmark to all of my alts and by mistake my out of corp a… --- ## [Citadel overview not updating until I release control and take control again](https://forums.eveonline.com/t/citadel-overview-not-updating-until-i-release-control-and-take-control-again/98102)
**Author:** [@Common\_Capsuleer](https://forums.eveonline.com/u/Common_Capsuleer)\ **Replies:** 0\ **Last updated:** [August 14, 2018, 5:33pm UTC](https://forums.eveonline.com/t/citadel-overview-not-updating-until-i-release-control-and-take-control-again/98102 "2018-08-14T17:33:37Z")
Title says it all… My citadel overview is not updating until I release control and take control again. This has been going on for days now. I’ve run multiple test on, multiple characters, on MULTIPLE MACHINES! I’m also … --- ## [Launcher: 404 - Not found](https://forums.eveonline.com/t/launcher-404-not-found/98070)
**Author:** [@Anata\_Minora](https://forums.eveonline.com/u/Anata_Minora)\ **Replies:** 7\ **Last updated:** [August 14, 2018, 4:35pm UTC](https://forums.eveonline.com/t/launcher-404-not-found/98070 "2018-08-14T16:35:20Z")
I can’t connect my launcher: 404 - Not found /release/2934-hotfix/de/ We could not find the path requested --- ## [Returning player after 2 years only to find my account Banned and no reply off CCP](https://forums.eveonline.com/t/returning-player-after-2-years-only-to-find-my-account-banned-and-no-reply-off-ccp/97603)
**Author:** [@Zanti\_Paradoxx](https://forums.eveonline.com/u/Zanti_Paradoxx)\ **Replies:** 5\ **Last updated:** [August 14, 2018, 2:50pm UTC](https://forums.eveonline.com/t/returning-player-after-2-years-only-to-find-my-account-banned-and-no-reply-off-ccp/97603 "2018-08-14T14:50:19Z")
As the subject says, i’m a returning player after a 2 year absence and I’ve tried logging in only to find my account has been banned… i have no idea how or why this has happened, but I’ve filled out a ticket about it and… --- ## [Multiboxing/alt tab lag](https://forums.eveonline.com/t/multiboxing-alt-tab-lag/97981)
**Author:** [@Shaerli\_of\_Brutor](https://forums.eveonline.com/u/Shaerli_of_Brutor)\ **Replies:** 1\ **Last updated:** [August 14, 2018, 12:05pm UTC](https://forums.eveonline.com/t/multiboxing-alt-tab-lag/97981 "2018-08-14T12:05:37Z")
I just came back to EVE and now I am getting a 2-3second lag after alttabbing out of EVE and then back in. If I check something in a browser or to change clients, I get a short but very noticeable lag. In the top left co… --- ## [Payment issue](https://forums.eveonline.com/t/payment-issue/97796)
**Author:** [@Huxx](https://forums.eveonline.com/u/Huxx)\ **Replies:** 0\ **Last updated:** [August 13, 2018, 4:32pm UTC](https://forums.eveonline.com/t/payment-issue/97796 "2018-08-13T16:32:23Z")
I am having an issue, Payment issue i started a new account and paid with my card just fine, yet when i try to… change card payment, by omega in any form, transfer charter(on my older accounts), I cant load the page… ge… --- ## [A (different?) local chat bug](https://forums.eveonline.com/t/a-different-local-chat-bug/96084)
**Author:** [@Rose\_Asquith](https://forums.eveonline.com/u/Rose_Asquith)\ **Replies:** 1\ **Last updated:** [August 13, 2018, 3:45am UTC](https://forums.eveonline.com/t/a-different-local-chat-bug/96084 "2018-08-13T03:45:08Z")
I’m having this strange problem with local that is different from what I’ve been reading about, at least as far as i can tell. I’m a very new player so i don’t know if this is the same problem as everyone else has been e… --- ## [Ticket ignored](https://forums.eveonline.com/t/ticket-ignored/96016)
**Author:** [@Kal\_Mir](https://forums.eveonline.com/u/Kal_Mir)\ **Replies:** 5\ **Last updated:** [August 7, 2018, 8:56am UTC](https://forums.eveonline.com/t/ticket-ignored/96016 "2018-08-07T08:56:06Z")
I have a ship that have 50 km optimal range and 50 km falloff. I found that my ship misses all the shoots in stationary target with big signature (POS) at 90 km range. EVERY TIME. I investigated it more and realized that… --- ## [Can not purchase plex](https://forums.eveonline.com/t/can-not-purchase-plex/97468)
**Author:** [@Vincent\_Abruzzo](https://forums.eveonline.com/u/Vincent_Abruzzo)\ **Replies:** 0\ **Last updated:** [August 12, 2018, 10:36am UTC](https://forums.eveonline.com/t/can-not-purchase-plex/97468 "2018-08-12T10:36:09Z")
have been trying all morning to puchase some plex to no avail, is there an issue with the purchasing system? Is anyone else having this issue. I’ve tried different browsers, in game purchase, phone. Website will not load… --- ## [AWS CloudFront is acting up](https://forums.eveonline.com/t/aws-cloudfront-is-acting-up/97240)
**Author:** [@RedBlue\_Purple](https://forums.eveonline.com/u/RedBlue_Purple)\ **Replies:** 1\ **Last updated:** [August 11, 2018, 7:20pm UTC](https://forums.eveonline.com/t/aws-cloudfront-is-acting-up/97240 "2018-08-11T19:20:54Z")
I tested various servers all over Latin America and your service is unavailable after doing some traceroutes the problems seems to be AWS Cloudfront or a hop right after. Other CloudFront content seems unafected just the… --- ## [Mac OS High Sierra](https://forums.eveonline.com/t/mac-os-high-sierra/90773)
**Author:** [@Dallas\_Ovaert](https://forums.eveonline.com/u/Dallas_Ovaert)\ **Replies:** 4\ **Last updated:** [August 10, 2018, 9:54pm UTC](https://forums.eveonline.com/t/mac-os-high-sierra/90773 "2018-08-10T21:54:31Z")
So with the latest release, I’ve started getting crashes every 5-6 jumps like the rest of the community. My Mac is pretty new, and while it’s not the end of the world as it’s home to an alt-char I’d like to have it work… --- ## [Channel setting window bug](https://forums.eveonline.com/t/channel-setting-window-bug/96064)
**Author:** [@Cecilia\_Wolf](https://forums.eveonline.com/u/Cecilia_Wolf)\ **Replies:** 3\ **Last updated:** [August 10, 2018, 9:26pm UTC](https://forums.eveonline.com/t/channel-setting-window-bug/96064 "2018-08-10T21:26:06Z")
I am having trouble editing the MotD in my channel. When I click the ‘Open channel setting window’ option the game doesn’t register the click. When I click it a second time, I am greeted with the window shown in the pi… --- ## [Cancel the payment](https://forums.eveonline.com/t/cancel-the-payment/79247)
**Author:** [@Eva\_Ana](https://forums.eveonline.com/u/Eva_Ana)\ **Replies:** 14\ **Last updated:** [August 10, 2018, 1:36pm UTC](https://forums.eveonline.com/t/cancel-the-payment/79247 "2018-08-10T13:36:33Z")
Hello! Yesterday my card was charged for 6 game months. I did not renew the subscription and did not come into the game for more than 2 months! I’m not going to play in the near future! I Half a year ago I bought a si… --- ## [Supporting Arabic languge](https://forums.eveonline.com/t/supporting-arabic-languge/56458)
**Author:** [@anas\_moraished](https://forums.eveonline.com/u/anas_moraished)\ **Replies:** 24\ **Last updated:** [August 10, 2018, 11:40am UTC](https://forums.eveonline.com/t/supporting-arabic-languge/56458 "2018-08-10T11:40:00Z")
Hi CCP There is a lack of Arab in EVE online and i think the main issue is the ability to write in Arabic. Incloding the game has no advertisment in Arab community. Any way the Writing in Arabic is not correct in Chat… [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=119) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=121)