# Issues, Workarounds & Localization **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=137 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 138 --- ## [A stupid question](https://forums.eveonline.com/t/a-stupid-question/45755)
**Author:** [@Zeno\_Oxidron](https://forums.eveonline.com/u/Zeno_Oxidron)\ **Replies:** 2\ **Last updated:** [December 16, 2017, 6:26pm UTC](https://forums.eveonline.com/t/a-stupid-question/45755 "2017-12-16T18:26:17Z")
I know that this is a stupid question, but how do i get energy weapon crystals?Do i buy them off the market? If so, then under what category? --- ## [Unable To Create A New Character](https://forums.eveonline.com/t/unable-to-create-a-new-character/45463)
**Author:** [@Essq](https://forums.eveonline.com/u/Essq)\ **Replies:** 1\ **Last updated:** [December 16, 2017, 2:07pm UTC](https://forums.eveonline.com/t/unable-to-create-a-new-character/45463 "2017-12-16T14:07:27Z")
I have been trying to create a new character, and have been unable to do so. The entire games runs just fine on my MacBook Pro, however when I go to create a new character I can select a race, and then the game freezes … --- ## [So I stopped playing in 2012 due to bad 4k support and tiny text and I come back today in 2017 and you still haven't addressed it?](https://forums.eveonline.com/t/so-i-stopped-playing-in-2012-due-to-bad-4k-support-and-tiny-text-and-i-come-back-today-in-2017-and-you-still-havent-addressed-it/38387)
**Author:** [@Corsys](https://forums.eveonline.com/u/Corsys)\ **Replies:** 13\ **Last updated:** [December 16, 2017, 11:04am UTC](https://forums.eveonline.com/t/so-i-stopped-playing-in-2012-due-to-bad-4k-support-and-tiny-text-and-i-come-back-today-in-2017-and-you-still-havent-addressed-it/38387 "2017-12-16T11:04:50Z")
Gotta say I am pretty disappointed. It was a small issue then. it’s a big issue now. Please look into it already. You can’t act like your game runs in 4k, then the text be impossible to read… That’s not a 4k game… That’s… --- ## [Eve launches through to character selection but black screen and sound](https://forums.eveonline.com/t/eve-launches-through-to-character-selection-but-black-screen-and-sound/44160)
**Author:** [@BigUgly\_Gamer](https://forums.eveonline.com/u/BigUgly_Gamer)\ **Replies:** 2\ **Last updated:** [December 16, 2017, 2:47am UTC](https://forums.eveonline.com/t/eve-launches-through-to-character-selection-but-black-screen-and-sound/44160 "2017-12-16T02:47:44Z")
basically as above, fire up the launcher, launch eve and all i get is a black screen and sound while im locked out and the only way to quit is to reboot my pc using the reset button or power switch as my keyboard has no … --- ## [Problems encountered in setting the game up with unusual dual monitors position, and suggestion regards to it](https://forums.eveonline.com/t/problems-encountered-in-setting-the-game-up-with-unusual-dual-monitors-position-and-suggestion-regards-to-it/45649)
**Author:** [@Kurl\_Schwenz](https://forums.eveonline.com/u/Kurl_Schwenz)\ **Replies:** 6\ **Last updated:** [December 16, 2017, 2:19am UTC](https://forums.eveonline.com/t/problems-encountered-in-setting-the-game-up-with-unusual-dual-monitors-position-and-suggestion-regards-to-it/45649 "2017-12-16T02:19:53Z")
I’m using two monitors and they are set up in this position in real life, monitor 1 is the main monitor I am using and monitor 2 is the secondary: \[1\] I’ve read through many people’s discussion about how to set up the … --- ## [Encountering crashes, freezes or other stability issues, please try this](https://forums.eveonline.com/t/encountering-crashes-freezes-or-other-stability-issues-please-try-this/45522)
**Author:** [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Replies:** 0\ **Last updated:** [December 15, 2017, 12:33pm UTC](https://forums.eveonline.com/t/encountering-crashes-freezes-or-other-stability-issues-please-try-this/45522 "2017-12-15T12:33:17Z")
When running EVE Online on a Mac any performance or stability issues may improve with some alterations to the default settings, found in the in-game settings menu. Try using the following settings: Windowed or Fullscree… --- ## [Screen blank after launching](https://forums.eveonline.com/t/screen-blank-after-launching/45048)
**Author:** [@Atom\_Deathstroke](https://forums.eveonline.com/u/Atom_Deathstroke)\ **Replies:** 1\ **Last updated:** [December 13, 2017, 3:15am UTC](https://forums.eveonline.com/t/screen-blank-after-launching/45048 "2017-12-13T03:15:46Z")
Currently running OSX 10.13.1 (17B1003) but this issue has been going on for at least a year. My computer is a MacBook Pro (15-inch, Late 2016) After opening the launcher and selecting an account the game opens, but I … --- ## [Launch process started](https://forums.eveonline.com/t/launch-process-started/43108)
**Author:** [@DiDDleR](https://forums.eveonline.com/u/DiDDleR)\ **Replies:** 1\ **Last updated:** [December 14, 2017, 10:04pm UTC](https://forums.eveonline.com/t/launch-process-started/43108 "2017-12-14T22:04:22Z")
It’s now 11:28 and http://eve-offline.net/?server=tranquility showing only 220 users online. I can’t logon and cannot submit a bug report either - sort out the launcher and the logon servers please CCP. If you need help… --- ## [Blank screen upon entering fortizar](https://forums.eveonline.com/t/blank-screen-upon-entering-fortizar/45053)
**Author:** [@Cromm\_Cruach](https://forums.eveonline.com/u/Cromm_Cruach)\ **Replies:** 0\ **Last updated:** [December 13, 2017, 3:14am UTC](https://forums.eveonline.com/t/blank-screen-upon-entering-fortizar/45053 "2017-12-13T03:14:40Z")
I logged in to a fully functioning game. Waited for my jump clone timer to run out and then proceeded to jump clone into a clone that was located in a fortizar. As soon as the jump was complete, I had most of my UI (ne… --- ## [Display flickering on dual monitor setup](https://forums.eveonline.com/t/display-flickering-on-dual-monitor-setup/29840)
**Author:** [@Hagraven\_Marecek](https://forums.eveonline.com/u/Hagraven_Marecek)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 9:21pm UTC](https://forums.eveonline.com/t/display-flickering-on-dual-monitor-setup/29840 "2017-12-12T21:21:35Z")
Hi guys, I’m used to run eve’s two clients on one monitor each (well, there’s a third LCD displaying web, NEAR or whatever). Both clients are set up in a fullscreen window mode. It worked fine on win 7, but I decided to … --- ## [Plex store](https://forums.eveonline.com/t/plex-store/44568)
**Author:** [@Fronte\_Belliare](https://forums.eveonline.com/u/Fronte_Belliare)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 2:01pm UTC](https://forums.eveonline.com/t/plex-store/44568 "2017-12-12T14:01:57Z")
So I’vr noticed two things as of late. One the ingame quick check out for purchase of plex has stopped working for me and the plex store through accountmanagment doesn work either. After I select the amount of plex I wan… --- ## [Client will not launch](https://forums.eveonline.com/t/client-will-not-launch/44683)
**Author:** [@Okizoo](https://forums.eveonline.com/u/Okizoo)\ **Replies:** 0\ **Last updated:** [December 11, 2017, 6:56am UTC](https://forums.eveonline.com/t/client-will-not-launch/44683 "2017-12-11T06:56:17Z")
So I bought a brand new Macbook pro 15" and the very first thing I want to install is Eve Online. Download launcher, login to account, click “play” the message " launching game" appears, then it resets to the “Play” but… --- ## [Patcher stalling](https://forums.eveonline.com/t/patcher-stalling/44450)
**Author:** [@Dash\_Trasher](https://forums.eveonline.com/u/Dash_Trasher)\ **Replies:** 0\ **Last updated:** [December 9, 2017, 11:21pm UTC](https://forums.eveonline.com/t/patcher-stalling/44450 "2017-12-09T23:21:49Z")
Patcher dowload 1-100 file and stop. after that no other way to teminate the process without the task manager. I made a ticket with more details already reinstalling everything just get back to this situation Any ide… --- ## [Bought 1 month subscription through steam but nothing happened](https://forums.eveonline.com/t/bought-1-month-subscription-through-steam-but-nothing-happened/44380)
**Author:** [@CaptainPep\_Seldon](https://forums.eveonline.com/u/CaptainPep_Seldon)\ **Replies:** 1\ **Last updated:** [December 9, 2017, 4:53pm UTC](https://forums.eveonline.com/t/bought-1-month-subscription-through-steam-but-nothing-happened/44380 "2017-12-09T16:53:28Z")
As the title says I bought a subscription through steam and my carachter is still alpha. The account isn’t the one steam makes when you download Eve Online but one I made previously and the only one I use. I’ve already s… --- ## [Tutorial does not move on](https://forums.eveonline.com/t/tutorial-does-not-move-on/32661)
**Author:** [@Ella\_Avada](https://forums.eveonline.com/u/Ella_Avada)\ **Replies:** 4\ **Last updated:** [October 20, 2017, 3:13pm UTC](https://forums.eveonline.com/t/tutorial-does-not-move-on/32661 "2017-10-20T15:13:40Z")
I created a new character a couple of days ago, this one, and entering the game launched me into a story driven tutorial, which I guess is nice. Anyway, at a certain point the tutorial got stuck and just refuses to move… --- ## [Can't login to EVE](https://forums.eveonline.com/t/cant-login-to-eve/42733)
**Author:** [@Brock\_Kronwald](https://forums.eveonline.com/u/Brock_Kronwald)\ **Replies:** 29\ **Last updated:** [December 9, 2017, 4:11am UTC](https://forums.eveonline.com/t/cant-login-to-eve/42733 "2017-12-09T04:11:55Z")
Launcher lost my account (again) (said something about refresh token) and now I can’t add it back. Most of the time I’m just staring into spinning “loading” cog, but 2 times I managed to get to the form it soon turned in… --- ## [Reopening a Closed Bug Report?](https://forums.eveonline.com/t/reopening-a-closed-bug-report/44272)
**Author:** [@Maeral](https://forums.eveonline.com/u/Maeral)\ **Replies:** 0\ **Last updated:** [December 9, 2017, 12:09am UTC](https://forums.eveonline.com/t/reopening-a-closed-bug-report/44272 "2017-12-09T00:09:02Z")
I filed a bug report that was closed as falling under the remit of Customer Support dep’t. Opened a support ticket for the issue and was told that it’s an issue for the developers and to reopen the bug report. Does any… --- ## [Some indices were not available](https://forums.eveonline.com/t/some-indices-were-not-available/41073)
**Author:** [@Ransom\_Odunen](https://forums.eveonline.com/u/Ransom_Odunen)\ **Replies:** 1\ **Last updated:** [December 8, 2017, 1:20am UTC](https://forums.eveonline.com/t/some-indices-were-not-available/41073 "2017-12-08T01:20:43Z")
I cannot verify the game cache due to this error. Is there any way to “reset” the indices without deleting and re-downloading the entire shared cache? --- ## [FYI: "Incompatible Build" but the fix worked](https://forums.eveonline.com/t/fyi-incompatible-build-but-the-fix-worked/44117)
**Author:** [@Movash](https://forums.eveonline.com/u/Movash)\ **Replies:** 0\ **Last updated:** [December 8, 2017, 12:07am UTC](https://forums.eveonline.com/t/fyi-incompatible-build-but-the-fix-worked/44117 "2017-12-08T00:07:44Z")
Just thought I’d throw this up here in case the devs are still bug hunting for launcher bugs. The “Incompatible Build” error came up for me again today. Performed the suggested procedure of going into settings, opening … --- ## [Login issues](https://forums.eveonline.com/t/login-issues/43718)
**Author:** [@Aiko\_Ichinumiii](https://forums.eveonline.com/u/Aiko_Ichinumiii)\ **Replies:** 1\ **Last updated:** [December 7, 2017, 12:34pm UTC](https://forums.eveonline.com/t/login-issues/43718 "2017-12-07T12:34:12Z")
Launcher starts as normal, I can select multiple or single accounts. But when the client windows open, it buffers, show’s me the Win+G message, then nothing… Just a big black screen… I’ve tried killing my QtWebEngine an… --- ## [Windows fall creators update moany whine](https://forums.eveonline.com/t/windows-fall-creators-update-moany-whine/43829)
**Author:** [@Stalter\_Arjar](https://forums.eveonline.com/u/Stalter_Arjar)\ **Replies:** 0\ **Last updated:** [December 6, 2017, 5:14pm UTC](https://forums.eveonline.com/t/windows-fall-creators-update-moany-whine/43829 "2017-12-06T17:14:43Z")
Eve crashed today. Fall creators update was the problem, stole all resources. I managed to reboot, started eve but all my settings are gone :frowning: Update at 65% , prob another 6 hours to go, no eve, i hate my life r… --- ## [Moust flicker and vanish in Linux](https://forums.eveonline.com/t/moust-flicker-and-vanish-in-linux/43792)
**Author:** [@Blavish](https://forums.eveonline.com/u/Blavish)\ **Replies:** 0\ **Last updated:** [December 6, 2017, 12:52pm UTC](https://forums.eveonline.com/t/moust-flicker-and-vanish-in-linux/43792 "2017-12-06T12:52:02Z")
I have have not played in a few weeks/months. Today I reinstalled ubuntu and eve and got the graphic drivers and all. I did the same last time and it worked fine. There is one issue though, when i move the mouse and it … --- ## [Cogwheel never stops spinning](https://forums.eveonline.com/t/cogwheel-never-stops-spinning/41394)
**Author:** [@Loray\_Macentire](https://forums.eveonline.com/u/Loray_Macentire)\ **Replies:** 29\ **Last updated:** [December 6, 2017, 10:04am UTC](https://forums.eveonline.com/t/cogwheel-never-stops-spinning/41394 "2017-12-06T10:04:04Z")
SO confused, updated the game and now it is just a cogwheel spinning. Nothing says what is happening. Just a cogwheel spinning saying loading for over an hour now. --- ## [Delete](https://forums.eveonline.com/t/delete/43665)
**Author:** [@Kaynard\_Stormwalker](https://forums.eveonline.com/u/Kaynard_Stormwalker)\ **Replies:** 0\ **Last updated:** [December 5, 2017, 9:29pm UTC](https://forums.eveonline.com/t/delete/43665 "2017-12-05T21:29:51Z")
Seems already reported sry --- ## [CCP - Your launcher appears broken](https://forums.eveonline.com/t/ccp-your-launcher-appears-broken/43231)
**Author:** [@S1euth](https://forums.eveonline.com/u/S1euth)\ **Replies:** 4\ **Last updated:** [December 5, 2017, 2:03pm UTC](https://forums.eveonline.com/t/ccp-your-launcher-appears-broken/43231 "2017-12-05T14:03:56Z")
I don’t know if you heard, but your launcher is broken. I figured you must not know, because it’s been 3 weeks. I better make a post to inform you. --- ## [Scanning issue](https://forums.eveonline.com/t/scanning-issue/42416)
**Author:** [@Captain\_C0ld](https://forums.eveonline.com/u/Captain_C0ld)\ **Replies:** 2\ **Last updated:** [December 5, 2017, 1:18pm UTC](https://forums.eveonline.com/t/scanning-issue/42416 "2017-12-05T13:18:34Z")
\[Scanning\_Issue\] Hello everyone, Couldn’t find anything related on the topic. All of a sudden all objects appear in the middle of nowhere, tried relogging, clearing cache, moving to another system, nothing works. Same … --- ## [December 2017 Arms Race Release – Known Issues & Issue Reporting (Mac)](https://forums.eveonline.com/t/december-2017-arms-race-release-known-issues-issue-reporting-mac/43338)
**Author:** [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Replies:** 0\ **Last updated:** [December 4, 2017, 11:25am UTC](https://forums.eveonline.com/t/december-2017-arms-race-release-known-issues-issue-reporting-mac/43338 "2017-12-04T11:25:44Z")
We’re happy to announce that the Arms Race Release has been successfully deployed! Please use this thread for general feedback and to report issues on the Mac. Quick Info EVE Updates – High level information Patch No… --- ## [Weird Graphics Glitch That Started Today](https://forums.eveonline.com/t/weird-graphics-glitch-that-started-today/43205)
**Author:** [@BLCKBLuR\_Eclipse](https://forums.eveonline.com/u/BLCKBLuR_Eclipse)\ **Replies:** 0\ **Last updated:** [December 3, 2017, 5:55pm UTC](https://forums.eveonline.com/t/weird-graphics-glitch-that-started-today/43205 "2017-12-03T17:55:46Z")
I am not sure if this is the correct place to post this. But I have been playing EvE off and on since 2009. I have been playing everyday for the past few months though, and I have never had this problem. But today I logg… --- ## [Module tooltips seriously get in the way](https://forums.eveonline.com/t/module-tooltips-seriously-get-in-the-way/43079)
**Author:** [@Wheelwright\_Phien](https://forums.eveonline.com/u/Wheelwright_Phien)\ **Replies:** 2\ **Last updated:** [December 3, 2017, 5:30pm UTC](https://forums.eveonline.com/t/module-tooltips-seriously-get-in-the-way/43079 "2017-12-03T17:30:57Z")
I wanted to put it in Player Features & Ideas but I hope it will get more recognition here. The tooltips that appear wenever you put your cursor over any module in your hangar/cargohold make even looting wrecks a chore,… --- ## [Launcher drag and drop ordering](https://forums.eveonline.com/t/launcher-drag-and-drop-ordering/40505)
**Author:** [@Anjyl\_Took](https://forums.eveonline.com/u/Anjyl_Took)\ **Replies:** 5\ **Last updated:** [December 3, 2017, 2:50pm UTC](https://forums.eveonline.com/t/launcher-drag-and-drop-ordering/40505 "2017-12-03T14:50:59Z")
In the launcher I get the grab hand over the account names, but the names cannot actually be reordered. Pinning/Unpining has no effect. Windows 8.1 [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=136) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=138)