# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=58

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**Page:** 59

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## [Authenticating / login issues](https://forums.eveonline.com/t/authenticating-login-issues/343054)

<div class="topic-metadata">

**Author:** [@Jambi](https://forums.eveonline.com/u/Jambi)\
**Replies:** 0\
**Last updated:** [December 24, 2021, 9:37pm UTC](https://forums.eveonline.com/t/authenticating-login-issues/343054 "2021-12-24T21:37:38Z")

</div>

there is nothing wrong with my internet and yet over the last week or 2 i have had troubles logging in, gets hung up on authenticating, and if it makes it past that it will say logged in but still hang, after many tries …

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## [Disable Light Background STILL doesn't persist through game exit](https://forums.eveonline.com/t/disable-light-background-still-doesnt-persist-through-game-exit/342960)

<div class="topic-metadata">

**Author:** [@Watcher\_Soul](https://forums.eveonline.com/u/Watcher_Soul)\
**Replies:** 1\
**Last updated:** [December 24, 2021, 6:00am UTC](https://forums.eveonline.com/t/disable-light-background-still-doesnt-persist-through-game-exit/342960 "2021-12-24T06:00:49Z")

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This bug has been around since they introduced the feature and it’s still there… if you right-click a chat window and select “Disable Light Background” it will be reset when you login again. You have to do this every sin…

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## [Zero customer support](https://forums.eveonline.com/t/zero-customer-support/342883)

<div class="topic-metadata">

**Author:** [@Wickedo127](https://forums.eveonline.com/u/Wickedo127)\
**Replies:** 1\
**Last updated:** [December 23, 2021, 5:12am UTC](https://forums.eveonline.com/t/zero-customer-support/342883 "2021-12-23T05:12:36Z")

</div>

I tried coming back to this game after some time. I had an issue purchasing Omega. Several days later my support ticket is still open with no response… A quick $15 lesson to leave again. Yes, this is a snarky email b…

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## [Eve anywhere default language](https://forums.eveonline.com/t/eve-anywhere-default-language/339908)

<div class="topic-metadata">

**Author:** [@Calox\_Unsell](https://forums.eveonline.com/u/Calox_Unsell)\
**Replies:** 8\
**Last updated:** [December 22, 2021, 5:42pm UTC](https://forums.eveonline.com/t/eve-anywhere-default-language/339908 "2021-12-22T17:42:56Z")

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hi, since yesterday morning in Chrome (Version 96.0.4664.45 (Official Build) (64-bit)) i get the error “No default translation found! Ensure you’ve added translations for your default langauge.” i tried around with lan…

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## [Problem of tactical overlay disappearing every session change](https://forums.eveonline.com/t/problem-of-tactical-overlay-disappearing-every-session-change/342498)

<div class="topic-metadata">

**Author:** [@Skooma\_Casades](https://forums.eveonline.com/u/Skooma_Casades)\
**Replies:** 5\
**Last updated:** [December 21, 2021, 6:10am UTC](https://forums.eveonline.com/t/problem-of-tactical-overlay-disappearing-every-session-change/342498 "2021-12-21T06:10:13Z")

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I’m having difficulty resolving a problem wherein every time I have a session change my tactical overlay disappears. Here’s the catch: I have two accounts and I have them linked in the launcher so I can close the client …

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## [Error new eden store](https://forums.eveonline.com/t/error-new-eden-store/342513)

<div class="topic-metadata">

**Author:** [@Bars\_Morgan](https://forums.eveonline.com/u/Bars_Morgan)\
**Replies:** 0\
**Last updated:** [December 20, 2021, 6:03pm UTC](https://forums.eveonline.com/t/error-new-eden-store/342513 "2021-12-20T18:03:00Z")

</div>

Eve Online 2021 12 20 19 53 09 01 - YouTube a little problem when I use non-standard screen resolution

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## [Faction Police shot at me even though i have over +5 standing with the faction who controls the space?!](https://forums.eveonline.com/t/faction-police-shot-at-me-even-though-i-have-over-5-standing-with-the-faction-who-controls-the-space/342299)

<div class="topic-metadata">

**Author:** [@Torrent\_Talon](https://forums.eveonline.com/u/Torrent_Talon)\
**Replies:** 4\
**Last updated:** [December 18, 2021, 9:04pm UTC](https://forums.eveonline.com/t/faction-police-shot-at-me-even-though-i-have-over-5-standing-with-the-faction-who-controls-the-space/342299 "2021-12-18T21:04:31Z")

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nevermind i didn’t realise my sec dropped 0.2 from the last roam i had, down to -2.1 please ignore

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## [No Skill Books for Minmatar or Gallente Industrials in Heimatar or Metropolose](https://forums.eveonline.com/t/no-skill-books-for-minmatar-or-gallente-industrials-in-heimatar-or-metropolose/342152)

<div class="topic-metadata">

**Author:** [@Casey\_Dunnigan](https://forums.eveonline.com/u/Casey_Dunnigan)\
**Replies:** 0\
**Last updated:** [December 17, 2021, 7:17pm UTC](https://forums.eveonline.com/t/no-skill-books-for-minmatar-or-gallente-industrials-in-heimatar-or-metropolose/342152 "2021-12-17T19:17:29Z")

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There are currently NO Skill Books for either Gallente or Minmatar Industirals in either the Heimatar or Metropolose Regions. NONE. Absolutely NONE. There are skill books in these regions for both Amarr and Caldari In…

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## [Go Beyond the Macbook Notch \[post macOS Monterrey 12.1 update\]](https://forums.eveonline.com/t/go-beyond-the-macbook-notch-post-macos-monterrey-12-1-update/341994)

<div class="topic-metadata">

**Author:** [@Rose\_Aurelia](https://forums.eveonline.com/u/Rose_Aurelia)\
**Replies:** 0\
**Last updated:** [December 16, 2021, 8:36pm UTC](https://forums.eveonline.com/t/go-beyond-the-macbook-notch-post-macos-monterrey-12-1-update/341994 "2021-12-16T20:36:40Z")

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Hello, I use am using the new Apple Macbook Pros, with the notch. Is there a way to force Eve Online to enter true fullscreen; as in, the window reaching all the way to the top of the notch, with some Ui elements hidde…

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## [Verifications Code issue](https://forums.eveonline.com/t/verifications-code-issue/341673)

<div class="topic-metadata">

**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 2\
**Last updated:** [December 16, 2021, 3:50pm UTC](https://forums.eveonline.com/t/verifications-code-issue/341673 "2021-12-16T15:50:56Z")

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is it normal that when you do not login 1 month, then you have to wait again for the verfication code, that you get via mail?

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## [Notifications not marked as read](https://forums.eveonline.com/t/notifications-not-marked-as-read/341830)

<div class="topic-metadata">

**Author:** [@Lodemai](https://forums.eveonline.com/u/Lodemai)\
**Replies:** 1\
**Last updated:** [December 15, 2021, 10:12pm UTC](https://forums.eveonline.com/t/notifications-not-marked-as-read/341830 "2021-12-15T22:12:38Z")

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I check my notifications every day and still everytime I log in I see some high number: in this picture I should only have seen 4, because that’s the number of those I received since last time checking them

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## [All sorts of Audio issues listed](https://forums.eveonline.com/t/all-sorts-of-audio-issues-listed/320604)

<div class="topic-metadata">

**Author:** [@Wadiest\_Yong](https://forums.eveonline.com/u/Wadiest_Yong)\
**Replies:** 35\
**Last updated:** [December 15, 2021, 12:01pm UTC](https://forums.eveonline.com/t/all-sorts-of-audio-issues-listed/320604 "2021-12-15T12:01:40Z")

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Looks (or better, sounds …) like the audio engine is due an overhaul. The poor thing is totally confused. Experiences so far: Persistent npc sounds (“whisper”) after use of a cloaky ship. Noticeably after a visit to a…

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## [URL Parameters Cutoff For External URLs](https://forums.eveonline.com/t/url-parameters-cutoff-for-external-urls/341737)

<div class="topic-metadata">

**Author:** [@Amos\_TalFidelis](https://forums.eveonline.com/u/Amos_TalFidelis)\
**Replies:** 0\
**Last updated:** [December 14, 2021, 4:32pm UTC](https://forums.eveonline.com/t/url-parameters-cutoff-for-external-urls/341737 "2021-12-14T16:32:35Z")

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Before I open a defect, I wanted to see if this was only happening for me, only for the Mac client, and/or if it is a known issue. When clicking a link in-game to an outside site - like this link for a public post on Ev…

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## [UI scaling issue with 2 monitors on new Mac native version](https://forums.eveonline.com/t/ui-scaling-issue-with-2-monitors-on-new-mac-native-version/341466)

<div class="topic-metadata">

**Author:** [@Jin-Ayn\_Yorai](https://forums.eveonline.com/u/Jin-Ayn_Yorai)\
**Replies:** 1\
**Last updated:** [December 13, 2021, 10:41am UTC](https://forums.eveonline.com/t/ui-scaling-issue-with-2-monitors-on-new-mac-native-version/341466 "2021-12-13T10:41:38Z")

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Since the launcher/client was updated to the new MacOS native app, I’m having issues with dual monitor setups. My first monitor is a 4k screen, where I need to set the UI scaling to 175% to make it ok size. But doing th…

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## [Abyssal drones not found pop-up](https://forums.eveonline.com/t/abyssal-drones-not-found-pop-up/341488)

<div class="topic-metadata">

**Author:** [@DragoFire](https://forums.eveonline.com/u/DragoFire)\
**Replies:** 0\
**Last updated:** [December 12, 2021, 7:44pm UTC](https://forums.eveonline.com/t/abyssal-drones-not-found-pop-up/341488 "2021-12-12T19:44:09Z")

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it appears that an ongoing issues with mouse over information causing pop-up stating item not found. this makes it hard to select items near abyssal drones or to select abyssal drone/s to move into hangars or bays on sh…

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## [Shortcut to launch account from launcher](https://forums.eveonline.com/t/shortcut-to-launch-account-from-launcher/341069)

<div class="topic-metadata">

**Author:** [@Vorisaj\_Terona](https://forums.eveonline.com/u/Vorisaj_Terona)\
**Replies:** 6\
**Last updated:** [December 12, 2021, 10:52am UTC](https://forums.eveonline.com/t/shortcut-to-launch-account-from-launcher/341069 "2021-12-12T10:52:30Z")

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Hi All, is it possible to make shortcut that would automatically launch an account? For example: eve.exe /account=MyAccount Also, does it break EULA if I hook any method in the launcher to trigger account launching? …

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## [MCT (Multiple Character Training) does not activate](https://forums.eveonline.com/t/mct-multiple-character-training-does-not-activate/339267)

<div class="topic-metadata">

**Author:** [@Izimi\_Kion](https://forums.eveonline.com/u/Izimi_Kion)\
**Replies:** 5\
**Last updated:** [November 28, 2021, 10:19pm UTC](https://forums.eveonline.com/t/mct-multiple-character-training-does-not-activate/339267 "2021-11-28T22:19:36Z")

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Anyone else have this problem? When i extend the MCT for an Alt character, EVE takes my PLEX and tells me the MCT has been extended (as noted on the Alt Char bio page) However when i try to re-activate the skill traini…

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## [NullSEC Guristas Heaven bad loot](https://forums.eveonline.com/t/nullsec-guristas-heaven-bad-loot/341338)

<div class="topic-metadata">

**Author:** [@Gemba\_Renalard](https://forums.eveonline.com/u/Gemba_Renalard)\
**Replies:** 1\
**Last updated:** [December 11, 2021, 6:44pm UTC](https://forums.eveonline.com/t/nullsec-guristas-heaven-bad-loot/341338 "2021-12-11T18:44:38Z")

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Hello, I would like to point out a small drop from a site called Heaven near the Guristas faction around the K5F-Z2 system. When I compare it with serpentis sites, there is a difference of maybe 40-80%, even including sa…

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## [Client Closed Unexpectedly](https://forums.eveonline.com/t/client-closed-unexpectedly/339584)

<div class="topic-metadata">

**Author:** [@Garrett\_Spencer\_Aideron](https://forums.eveonline.com/u/Garrett_Spencer_Aideron)\
**Replies:** 2\
**Last updated:** [December 11, 2021, 2:02am UTC](https://forums.eveonline.com/t/client-closed-unexpectedly/339584 "2021-12-11T02:02:30Z")

</div>

Bough a brand new razer 17 updated everything i could think of and no dice, any suggestions ?

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## [RSS Feed timing out or not updating](https://forums.eveonline.com/t/rss-feed-timing-out-or-not-updating/341076)

<div class="topic-metadata">

**Author:** [@Hiro\_Logos](https://forums.eveonline.com/u/Hiro_Logos)\
**Replies:** 1\
**Last updated:** [December 10, 2021, 4:11pm UTC](https://forums.eveonline.com/t/rss-feed-timing-out-or-not-updating/341076 "2021-12-10T16:11:20Z")

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https://www.eveonline.com/rss has been timing out or returning stale results for 6 days. The last article I saw via RSS was Exploit Notification - Abyssal Siege Modules | EVE Online.

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## [Evelauncher does not start](https://forums.eveonline.com/t/evelauncher-does-not-start/332067)

<div class="topic-metadata">

**Author:** [@Armkon](https://forums.eveonline.com/u/Armkon)\
**Replies:** 3\
**Last updated:** [December 10, 2021, 9:07am UTC](https://forums.eveonline.com/t/evelauncher-does-not-start/332067 "2021-12-10T09:07:00Z")

</div>

Evelauncher doesn’t start after the last upgrade. It just doesn’t start without any messages. It tries to start and closes. Has anyone had the same problem?

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## [Game freezes randomly (rare)](https://forums.eveonline.com/t/game-freezes-randomly-rare/339031)

<div class="topic-metadata">

**Author:** [@Seishinsha](https://forums.eveonline.com/u/Seishinsha)\
**Replies:** 6\
**Last updated:** [December 7, 2021, 6:44pm UTC](https://forums.eveonline.com/t/game-freezes-randomly-rare/339031 "2021-12-07T18:44:02Z")

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I got this issue like 3rd time for last week, game UI just freezing and mouse shows standard windows loading icon. I tried to wait ~1 minute but it didn’t resume so I have to end the client task and restart. All freezes…

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## [Windows are not staying stacked! revisited](https://forums.eveonline.com/t/windows-are-not-staying-stacked-revisited/340390)

<div class="topic-metadata">

**Author:** [@Nissaba\_Grooth](https://forums.eveonline.com/u/Nissaba_Grooth)\
**Replies:** 2\
**Last updated:** [December 6, 2021, 7:38pm UTC](https://forums.eveonline.com/t/windows-are-not-staying-stacked-revisited/340390 "2021-12-06T19:38:28Z")

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Well for me this is still a problem. If I have the misery to unstack a window, I can kiss it good-bye it will NEVER stack up again. Original topic was closed on may 28 2020. we are et the end of 2021 still a problem. at …

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## [Bad address](https://forums.eveonline.com/t/bad-address/339808)

<div class="topic-metadata">

**Author:** [@Cypeace\_Adestur](https://forums.eveonline.com/u/Cypeace_Adestur)\
**Replies:** 1\
**Last updated:** [December 6, 2021, 4:38pm UTC](https://forums.eveonline.com/t/bad-address/339808 "2021-12-06T16:38:12Z")

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Recently this has started happening every time I try to log in. Takes 2-3 attempts to establish a connection.

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## [Extreme lag in hacking minigame since days](https://forums.eveonline.com/t/extreme-lag-in-hacking-minigame-since-days/340193)

<div class="topic-metadata">

**Author:** [@Instawarp](https://forums.eveonline.com/u/Instawarp)\
**Replies:** 0\
**Last updated:** [December 5, 2021, 12:23pm UTC](https://forums.eveonline.com/t/extreme-lag-in-hacking-minigame-since-days/340193 "2021-12-05T12:23:27Z")

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I have no Package loss to my Router, nor in the Traceroute to Frankfurt. My ping is also never higher than 20ms to every node I could check. I have no lag issues in the game, beside the hacking mini-game. Also, Ghost sit…

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## [Graphical isk Glitch "Mission Reward"](https://forums.eveonline.com/t/graphical-isk-glitch-mission-reward/339942)

<div class="topic-metadata">

**Author:** [@Venus\_Evil](https://forums.eveonline.com/u/Venus_Evil)\
**Replies:** 2\
**Last updated:** [December 5, 2021, 11:23am UTC](https://forums.eveonline.com/t/graphical-isk-glitch-mission-reward/339942 "2021-12-05T11:23:58Z")

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When I am in a fleet and sitting in station and do my turn in on no particular character sometimes the pay out will pop up and say “-32,000” in red. However, in my bank it will be added rather than subtracted. The negati…

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## [Permanent disable of "Remember me" function not working](https://forums.eveonline.com/t/permanent-disable-of-remember-me-function-not-working/336302)

<div class="topic-metadata">

**Author:** [@moep](https://forums.eveonline.com/u/moep)\
**Replies:** 7\
**Last updated:** [December 4, 2021, 10:10am UTC](https://forums.eveonline.com/t/permanent-disable-of-remember-me-function-not-working/336302 "2021-12-04T10:10:18Z")

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Problem: Since the last launcher update the “Remember me” checkbox ist permantly set on active for the account log in. As consequence the account is always pinned as persistent in the launcher. I am looking for a perman…

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## [Shortcuts not working after clicking somewhere else in screen](https://forums.eveonline.com/t/shortcuts-not-working-after-clicking-somewhere-else-in-screen/339657)

<div class="topic-metadata">

**Author:** [@Deadsy\_Snagman](https://forums.eveonline.com/u/Deadsy_Snagman)\
**Replies:** 4\
**Last updated:** [December 3, 2021, 7:29pm UTC](https://forums.eveonline.com/t/shortcuts-not-working-after-clicking-somewhere-else-in-screen/339657 "2021-12-03T19:29:07Z")

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What works: Click something in Overview, then it gets shown in the “Selected Item” window. Then press A (Align to) and your spaceship will align. What doesn’t work: Click something in Overview, then it gets shown in t…

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## [Huge drop in framerate after Alt+Tab](https://forums.eveonline.com/t/huge-drop-in-framerate-after-alt-tab/332377)

<div class="topic-metadata">

**Author:** [@emptyP](https://forums.eveonline.com/u/emptyP)\
**Replies:** 5\
**Last updated:** [December 2, 2021, 6:50pm UTC](https://forums.eveonline.com/t/huge-drop-in-framerate-after-alt-tab/332377 "2021-12-02T18:50:49Z")

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I don’t see a post about this even though multiple people in game confirmed it for me. In Fullscreen mode, every time I Alt+Tab out of the game then Alt+Tab back in I drop to about 18 FPS, which is unplayable in EVE as I…

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## [Jump glitch + module removal glitch](https://forums.eveonline.com/t/jump-glitch-module-removal-glitch/339723)

<div class="topic-metadata">

**Author:** [@Torrent\_Talon](https://forums.eveonline.com/u/Torrent_Talon)\
**Replies:** 2\
**Last updated:** [December 2, 2021, 4:53pm UTC](https://forums.eveonline.com/t/jump-glitch-module-removal-glitch/339723 "2021-12-02T16:53:10Z")

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TL;DR I’ve been boxing 3+ accounts for over 5 years in game recently i’ve been encountering my hauling alt being sat at gates and failing to jump when cloak deactivates due to proximity even though it usually works nor…

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