# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=64

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**Page:** 65

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## [Account Issue](https://forums.eveonline.com/t/account-issue/320575)

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**Author:** [@Allison\_Draven](https://forums.eveonline.com/u/Allison_Draven)\
**Replies:** 6\
**Last updated:** [July 21, 2021, 5:21pm UTC](https://forums.eveonline.com/t/account-issue/320575 "2021-07-21T17:21:11Z")

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Sorry if this is not in the correct place. I have three accounts. I pay for all three, but I need to scale back to one. The two accounts I need to cancel the subscriptions on I can’t log into the website with the creden…

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## [Can't connect to the game : 26000 port error](https://forums.eveonline.com/t/cant-connect-to-the-game-26000-port-error/320770)

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**Author:** [@dark\_fellor](https://forums.eveonline.com/u/dark_fellor)\
**Replies:** 2\
**Last updated:** [July 21, 2021, 4:35pm UTC](https://forums.eveonline.com/t/cant-connect-to-the-game-26000-port-error/320770 "2021-07-21T16:35:09Z")

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while trying to connect i am getting port message error. I tried to connect via my regular and 4g network and got same message. Did anyone encountered such a thing? I started to get it right after yesterday’s downtime (…

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## [Client won't start, exit code 1073740791](https://forums.eveonline.com/t/client-wont-start-exit-code-1073740791/319391)

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**Author:** [@Omniwing](https://forums.eveonline.com/u/Omniwing)\
**Replies:** 7\
**Last updated:** [July 19, 2021, 7:06pm UTC](https://forums.eveonline.com/t/client-wont-start-exit-code-1073740791/319391 "2021-07-19T19:06:46Z")

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Whenever you try to launch a toon, it just says ‘the client has unexpectedly quit for toonname’. I’ve cleared the cache, verified client files, tried completely deleting and re-installing. I have the latest drivers and …

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## [Inventory and Cargo Hold column settings](https://forums.eveonline.com/t/inventory-and-cargo-hold-column-settings/320459)

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**Author:** [@Draconius\_Rex](https://forums.eveonline.com/u/Draconius_Rex)\
**Replies:** 0\
**Last updated:** [July 19, 2021, 8:53am UTC](https://forums.eveonline.com/t/inventory-and-cargo-hold-column-settings/320459 "2021-07-19T08:53:51Z")

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Hello, sorry if this is not the correct forum, but is there a way to keep the inventory columns and views consistent across all the different cargo holds, wrecks, inventories, etc.? Maybe have a toggle for this?

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## [Important Info for Sonic Studio 3 Users](https://forums.eveonline.com/t/important-info-for-sonic-studio-3-users/319948)

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**Author:** [@CCP\_Zoetrope](https://forums.eveonline.com/u/CCP_Zoetrope)\
**Replies:** 2\
**Last updated:** [July 19, 2021, 7:43am UTC](https://forums.eveonline.com/t/important-info-for-sonic-studio-3-users/319948 "2021-07-19T07:43:31Z")

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Greetings Capsuleers! It has come to our attention that a recent update to Sonic Studio 3 has been causing industry wide crashes with games that use the audio engine Wwise. Because EVE Online leverages Wwise we have als…

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## [Chat channels not displaying](https://forums.eveonline.com/t/chat-channels-not-displaying/320143)

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**Author:** [@Tynian\_Erath](https://forums.eveonline.com/u/Tynian_Erath)\
**Replies:** 2\
**Last updated:** [July 16, 2021, 12:34pm UTC](https://forums.eveonline.com/t/chat-channels-not-displaying/320143 "2021-07-16T12:34:48Z")

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After dt today a few in my corp and I cant see anything in local, corp or alliance chat. For some reason player made channels work. Relogging does nothing. Also not all toons have this error so atm its basically 50/50 i…

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## [Launcher under wine stopped working](https://forums.eveonline.com/t/launcher-under-wine-stopped-working/319784)

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**Author:** [@Kuran\_Sincomil](https://forums.eveonline.com/u/Kuran_Sincomil)\
**Replies:** 4\
**Last updated:** [July 14, 2021, 8:26pm UTC](https://forums.eveonline.com/t/launcher-under-wine-stopped-working/319784 "2021-07-14T20:26:04Z")

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Arch Linux 5.12.15-arch1-1/ wine-staging 6.12 / dxvk / AMDGPU RX5700XT Launcher stopped working after last update on 13/07/2021 Console log shows: 0110:err:heap:HEAP\_GetPtr Invalid heap 00000000! 0110:err:virtual:virt…

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## [Event Page Not Loading / Displaying](https://forums.eveonline.com/t/event-page-not-loading-displaying/319560)

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**Author:** [@Sunival\_Mundar](https://forums.eveonline.com/u/Sunival_Mundar)\
**Replies:** 1\
**Last updated:** [July 14, 2021, 1:02pm UTC](https://forums.eveonline.com/t/event-page-not-loading-displaying/319560 "2021-07-14T13:02:37Z")

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Greetings All! Maybe one of you out there has come across this issue in the past and have a work around? The issue: Minmatar Liberation Day Event screen won’t load / display I’m not able to select a tribe to collect f…

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## [Unbelievable](https://forums.eveonline.com/t/unbelievable/319674)

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**Author:** [@Astelon\_Bheskagor](https://forums.eveonline.com/u/Astelon_Bheskagor)\
**Replies:** 12\
**Last updated:** [July 14, 2021, 10:37am UTC](https://forums.eveonline.com/t/unbelievable/319674 "2021-07-14T10:37:12Z")

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This is … NOTICE: UNABLE TO CONNECT We are unable to connect to the EVE Online servers at the moment. You can still finish submitting your ticket without connecting to the game server, but this may lead to slower ticke…

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## [What is up with all the tiling going on?](https://forums.eveonline.com/t/what-is-up-with-all-the-tiling-going-on/319820)

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**Author:** [@Zentock](https://forums.eveonline.com/u/Zentock)\
**Replies:** 4\
**Last updated:** [July 14, 2021, 5:00am UTC](https://forums.eveonline.com/t/what-is-up-with-all-the-tiling-going-on/319820 "2021-07-14T05:00:35Z")

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All stations structures star gates and ships are blobbed out with black tiles this is getting hard to lock targets. and other stuff what is going on did this new update alter graphics settings? if so how i can i set it b…

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## [Pinned Window Position lost after logging in](https://forums.eveonline.com/t/pinned-window-position-lost-after-logging-in/319864)

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**Author:** [@WindRider9](https://forums.eveonline.com/u/WindRider9)\
**Replies:** 0\
**Last updated:** [July 14, 2021, 4:17am UTC](https://forums.eveonline.com/t/pinned-window-position-lost-after-logging-in/319864 "2021-07-14T04:17:39Z")

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After I position all my windows, then pin them, if I relog into the game, the position is lost. I believe this is because the initial size of the window is not fully expanded upon launch. Is this a bug? Any suggestion…

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## [Constant Disconnections From Live Server](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375)

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**Author:** [@Baal\_Merkaal](https://forums.eveonline.com/u/Baal_Merkaal)\
**Replies:** 38\
**Last updated:** [July 13, 2021, 8:20am UTC](https://forums.eveonline.com/t/constant-disconnections-from-live-server/291375 "2021-07-13T08:20:41Z")

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Hey I picked up the game again around November and have been playing regularly without any problems but starting last night I can no longer maintain a connection to the live server for more than 1 or 2 minutes at a time.…

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## [How can i get the user details like login time, character universe location etc from the file location](https://forums.eveonline.com/t/how-can-i-get-the-user-details-like-login-time-character-universe-location-etc-from-the-file-location/318828)

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**Author:** [@bishalgautam](https://forums.eveonline.com/u/bishalgautam)\
**Replies:** 12\
**Last updated:** [July 8, 2021, 4:36am UTC](https://forums.eveonline.com/t/how-can-i-get-the-user-details-like-login-time-character-universe-location-etc-from-the-file-location/318828 "2021-07-08T04:36:03Z")

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I want to get the user details like login time directly from the file so that i can run it in my machines whether i can test whether my employees are running eveonline and going in with specific character or not. Is ther…

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## [How to tracert the server?](https://forums.eveonline.com/t/how-to-tracert-the-server/319072)

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**Author:** [@Titro\_Lexus](https://forums.eveonline.com/u/Titro_Lexus)\
**Replies:** 3\
**Last updated:** [July 7, 2021, 11:49am UTC](https://forums.eveonline.com/t/how-to-tracert-the-server/319072 "2021-07-07T11:49:00Z")

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So I am experiencing lag spike in the game. The data/update within the game will load to my system after like two minutes. I was doing some ratting, the damage info that usually appears on the screen, this time they don’…

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## [Stargate noises intensify](https://forums.eveonline.com/t/stargate-noises-intensify/301482)

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**Author:** [@Relto](https://forums.eveonline.com/u/Relto)\
**Replies:** 51\
**Last updated:** [July 6, 2021, 4:57pm UTC](https://forums.eveonline.com/t/stargate-noises-intensify/301482 "2021-07-06T16:57:10Z")

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Been having an issue where I hear stargate “idle loops” instnsify after each jump, and persist even docked. Can only be fixed by switching the audio settings off and on… see video I recorded of the issue:

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## [Quit Shortcut Doesn't Work](https://forums.eveonline.com/t/quit-shortcut-doesnt-work/318980)

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**Author:** [@Col\_Crunch](https://forums.eveonline.com/u/Col_Crunch)\
**Replies:** 7\
**Last updated:** [July 6, 2021, 10:07am UTC](https://forums.eveonline.com/t/quit-shortcut-doesnt-work/318980 "2021-07-06T10:07:22Z")

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The default “Quit Game” shortcut (Alt+Shift+Q) just does absolutely nothing. Nothing is shown in the logs (Ctrl+Alt+Shift+M logs… not combat)… is this happening for others? Restarting client, launcher, computer, and veri…

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## [Client freezes every server tick](https://forums.eveonline.com/t/client-freezes-every-server-tick/318504)

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**Author:** [@NeedsToBeReal](https://forums.eveonline.com/u/NeedsToBeReal)\
**Replies:** 4\
**Last updated:** [July 6, 2021, 8:44am UTC](https://forums.eveonline.com/t/client-freezes-every-server-tick/318504 "2021-07-06T08:44:04Z")

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I have been experiencing client freezes and fps drops every server tick as shown in the video below. Notice how the client briefly freezes every server tick when I activate guns, and when I deactivate it r…

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## [Issue with Launcher](https://forums.eveonline.com/t/issue-with-launcher/318868)

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**Author:** [@Danierfk](https://forums.eveonline.com/u/Danierfk)\
**Replies:** 1\
**Last updated:** [July 6, 2021, 8:23am UTC](https://forums.eveonline.com/t/issue-with-launcher/318868 "2021-07-06T08:23:18Z")

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I use ReShade on EvE to make the colors more friendly for my eyes… But for a few days now, the Laucher overwrites my ReShade installation or at least the part that launches the app with the game. I only managed to make…

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## [Cloak Gate Sound Issue](https://forums.eveonline.com/t/cloak-gate-sound-issue/314804)

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**Author:** [@Cozalyn\_Dian](https://forums.eveonline.com/u/Cozalyn_Dian)\
**Replies:** 3\
**Last updated:** [July 5, 2021, 6:43am UTC](https://forums.eveonline.com/t/cloak-gate-sound-issue/314804 "2021-07-05T06:43:19Z")

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So going through gates in a cloaked ship appears to attach a low rumbling sound of the gate to the ship. I do not notice it if I’m flying around in a non cloaked ship though. Not sure how that relates but having to mov…

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## [Afterburner Speed Dropped Overnight](https://forums.eveonline.com/t/afterburner-speed-dropped-overnight/318763)

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**Author:** [@Stokle](https://forums.eveonline.com/u/Stokle)\
**Replies:** 4\
**Last updated:** [July 4, 2021, 9:05pm UTC](https://forums.eveonline.com/t/afterburner-speed-dropped-overnight/318763 "2021-07-04T21:05:31Z")

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I logged on today and where I was getting 723 m/s with Afterburner V, now I’m only getting just above 500. Tried logging/relogging, checked a different fit ship with a different afterburner and checked another character …

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## [Contract system broken](https://forums.eveonline.com/t/contract-system-broken/318623)

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**Author:** [@Astelon\_Bheskagor](https://forums.eveonline.com/u/Astelon_Bheskagor)\
**Replies:** 1\
**Last updated:** [July 4, 2021, 8:20pm UTC](https://forums.eveonline.com/t/contract-system-broken/318623 "2021-07-04T20:20:29Z")

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I can’t create an item exchange contract for any of my alts , i click on the next button and it does nothing . Anyone else having the same issue ? Edit: In case someone had or has the same issue , it solved itself by l…

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## [Macbook Air M1 external monitor](https://forums.eveonline.com/t/macbook-air-m1-external-monitor/318514)

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**Author:** [@Szpoti](https://forums.eveonline.com/u/Szpoti)\
**Replies:** 2\
**Last updated:** [July 4, 2021, 5:30pm UTC](https://forums.eveonline.com/t/macbook-air-m1-external-monitor/318514 "2021-07-04T17:30:42Z")

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Hany anyone succeeded in running wine on Macbook Air M1 (Big Sur 11.4) on an external monitor? Mine is blacked out, and I only can run EVE on the Retina.

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## [Weird buzzing sound](https://forums.eveonline.com/t/weird-buzzing-sound/318550)

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**Author:** [@Kaizen\_Oramara](https://forums.eveonline.com/u/Kaizen_Oramara)\
**Replies:** 2\
**Last updated:** [July 4, 2021, 3:43pm UTC](https://forums.eveonline.com/t/weird-buzzing-sound/318550 "2021-07-04T15:43:45Z")

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I’ve been hearing this weird, annoying buzzing sound that goes away when I turn Atmosphere volume to zero. What’s causing this?

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## [Black screen - resource loading](https://forums.eveonline.com/t/black-screen-resource-loading/318498)

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**Author:** [@Lokimin\_Arbosa](https://forums.eveonline.com/u/Lokimin_Arbosa)\
**Replies:** 1\
**Last updated:** [July 3, 2021, 3:13am UTC](https://forums.eveonline.com/t/black-screen-resource-loading/318498 "2021-07-03T03:13:12Z")

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This is happening upon undock

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## [Ship simply moves somewhere without command](https://forums.eveonline.com/t/ship-simply-moves-somewhere-without-command/304775)

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**Author:** [@Mark\_Hadden](https://forums.eveonline.com/u/Mark_Hadden)\
**Replies:** 8\
**Last updated:** [July 2, 2021, 1:53pm UTC](https://forums.eveonline.com/t/ship-simply-moves-somewhere-without-command/304775 "2021-07-02T13:53:32Z")

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hey guys, for a while I experience a weird ingame issue. From time to time my ship just starts moving in a random direction. Often it would break out of alignment, break anchor and move somewhere in an uncommanded way s…

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## [Audio clipping issues, need help](https://forums.eveonline.com/t/audio-clipping-issues-need-help/318389)

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**Author:** [@Reux](https://forums.eveonline.com/u/Reux)\
**Replies:** 1\
**Last updated:** [July 2, 2021, 4:19am UTC](https://forums.eveonline.com/t/audio-clipping-issues-need-help/318389 "2021-07-02T04:19:44Z")

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I have a fresh install of EVE on Windows 10 using Bootcamp. Game runs flawlessly (and better than the Mac/Wine version) but the audio is clipping out randomly. Limit active sounds is enabled as well as override dynamic m…

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## [Contacts - All Red](https://forums.eveonline.com/t/contacts-all-red/318271)

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**Author:** [@GWAMM\_mOo](https://forums.eveonline.com/u/GWAMM_mOo)\
**Replies:** 4\
**Last updated:** [June 30, 2021, 5:12pm UTC](https://forums.eveonline.com/t/contacts-all-red/318271 "2021-06-30T17:12:19Z")

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All contacts are red dots and no notifications when contacts log on or off. Even when they are in your fleet. Other accounts work just fine. What is it?

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## [Logging out in mission areas](https://forums.eveonline.com/t/logging-out-in-mission-areas/317808)

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**Author:** [@nitaiersej](https://forums.eveonline.com/u/nitaiersej)\
**Replies:** 2\
**Last updated:** [June 28, 2021, 10:54am UTC](https://forums.eveonline.com/t/logging-out-in-mission-areas/317808 "2021-06-28T10:54:58Z")

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I’m doing the military missions “cash flow for capsuleers” part 10 There was a normal shutdown of the server while i was out in space at my mission. When i got back in the game, the place was empty and i had no place to…

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## [How do we expel “DustCitizen”s from Corporations](https://forums.eveonline.com/t/how-do-we-expel-dustcitizen-s-from-corporations/306824)

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**Author:** [@Alidar](https://forums.eveonline.com/u/Alidar)\
**Replies:** 4\
**Last updated:** [June 28, 2021, 4:05am UTC](https://forums.eveonline.com/t/how-do-we-expel-dustcitizen-s-from-corporations/306824 "2021-06-28T04:05:24Z")

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Haven’t played in ages, now I have all these DustCitizens that the game won’t let me remove from my corporation, I can remove normal players easy, but not these “DustCitizen”s, how do I get rid of them?

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## [Buggy Window Focus](https://forums.eveonline.com/t/buggy-window-focus/317704)

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**Author:** [@Lola\_Munijugs](https://forums.eveonline.com/u/Lola_Munijugs)\
**Replies:** 2\
**Last updated:** [June 26, 2021, 11:35am UTC](https://forums.eveonline.com/t/buggy-window-focus/317704 "2021-06-26T11:35:03Z")

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Hey guys, Ever since a few patches ago the refocusing of windows - ie which window is above another, has been a bit buggy. For instance a vertical fit list window will pop under already visible windows, and clicking on …

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