# Issues, Workarounds & Localization **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=68 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 69 --- ## [Clone Jump tool tip is misleading](https://forums.eveonline.com/t/clone-jump-tool-tip-is-misleading/304985)
**Author:** [@Elanderan](https://forums.eveonline.com/u/Elanderan)\ **Replies:** 2\ **Last updated:** [April 11, 2021, 5:41am UTC](https://forums.eveonline.com/t/clone-jump-tool-tip-is-misleading/304985 "2021-04-11T05:41:46Z")
The clone jump tooltip says, “This cooldown does not apply when you jump to a clone in the same structure that you are docked in.” I reasoned that a NPC station is a type of structure. Wrong. Now I have to wait 24 hours. … --- ## [Please, CCP, fix your network code](https://forums.eveonline.com/t/please-ccp-fix-your-network-code/304793)
**Author:** [@Lara\_Agnon](https://forums.eveonline.com/u/Lara_Agnon)\ **Replies:** 0\ **Last updated:** [April 9, 2021, 12:58pm UTC](https://forums.eveonline.com/t/please-ccp-fix-your-network-code/304793 "2021-04-09T12:58:08Z")
I am just fed up with random disconnects, 20 in the last hour. --- ## [Overview settings files (can't export)](https://forums.eveonline.com/t/overview-settings-files-cant-export/304694)
**Author:** [@Darius\_Washington](https://forums.eveonline.com/u/Darius_Washington)\ **Replies:** 2\ **Last updated:** [April 8, 2021, 9:25pm UTC](https://forums.eveonline.com/t/overview-settings-files-cant-export/304694 "2021-04-08T21:25:15Z")
Hey everybody, my situation is that my previous laptop failed, and all I have is a recovery of the drive I was using, so I can’t launch the game from that drive to do an in-game export of the Overview settings. But how … --- ## [Game dont work](https://forums.eveonline.com/t/game-dont-work/303066)
**Author:** [@Dane\_Hur](https://forums.eveonline.com/u/Dane_Hur)\ **Replies:** 2\ **Last updated:** [April 8, 2021, 1:02pm UTC](https://forums.eveonline.com/t/game-dont-work/303066 "2021-04-08T13:02:05Z")
can not open eve launcher when you try there is only a logo and then it disappears again have tried and reinstalled 4 times without success --- ## [Skills Descriptions and Tooltips Refer To Old "Energized Plating" Names](https://forums.eveonline.com/t/skills-descriptions-and-tooltips-refer-to-old-energized-plating-names/299619)
**Author:** [@Io\_Koval](https://forums.eveonline.com/u/Io_Koval)\ **Replies:** 7\ **Last updated:** [April 7, 2021, 4:23pm UTC](https://forums.eveonline.com/t/skills-descriptions-and-tooltips-refer-to-old-energized-plating-names/299619 "2021-04-07T16:23:19Z")
In Patch Notes 2020-08-11.1 the Energized Plating Group, Market Group, and associated module groups were generally renamed to Energized Armor Membrane. However, the skills EM Armor Compensation, Explosive Armor Compensa… --- ## [Luncher stopped working on Linux after update](https://forums.eveonline.com/t/luncher-stopped-working-on-linux-after-update/303100)
**Author:** [@Billy\_Bob\_Bobby](https://forums.eveonline.com/u/Billy_Bob_Bobby)\ **Replies:** 1\ **Last updated:** [April 7, 2021, 9:34am UTC](https://forums.eveonline.com/t/luncher-stopped-working-on-linux-after-update/303100 "2021-04-07T09:34:14Z")
Launcher stopped working after latest update. Launcher starts but doesn’t load contents (on screenshot). Starting game from server list is possible, but then i can’t log in (obviously). Tried Proton Experimental and 5.13… --- ## [I missing HUD](https://forums.eveonline.com/t/i-missing-hud/304417)
**Author:** [@Sara\_Boligai](https://forums.eveonline.com/u/Sara_Boligai)\ **Replies:** 1\ **Last updated:** [April 6, 2021, 4:34pm UTC](https://forums.eveonline.com/t/i-missing-hud/304417 "2021-04-06T16:34:15Z")
I missing HUD ,Where is my HUD --- ## [New Repair Tool?](https://forums.eveonline.com/t/new-repair-tool/304401)
**Author:** [@Caballaero](https://forums.eveonline.com/u/Caballaero)\ **Replies:** 0\ **Last updated:** [April 6, 2021, 1:27pm UTC](https://forums.eveonline.com/t/new-repair-tool/304401 "2021-04-06T13:27:20Z")
Is there a new repair tool? If so, where can I find it? Updated Windows yesterday, and Eve won’t launch this morning… --- ## ["This person is not willing to accept new roles" bug](https://forums.eveonline.com/t/this-person-is-not-willing-to-accept-new-roles-bug/304186)
**Author:** [@Sen\_Isu](https://forums.eveonline.com/u/Sen_Isu)\ **Replies:** 2\ **Last updated:** [April 6, 2021, 6:26am UTC](https://forums.eveonline.com/t/this-person-is-not-willing-to-accept-new-roles-bug/304186 "2021-04-06T06:26:38Z")
Reposting because this is still an issue and really needs to be fixed, please. --- ## [Changing of the clones does not work](https://forums.eveonline.com/t/changing-of-the-clones-does-not-work/302702)
**Author:** [@PavlikX](https://forums.eveonline.com/u/PavlikX)\ **Replies:** 7\ **Last updated:** [April 4, 2021, 5:33pm UTC](https://forums.eveonline.com/t/changing-of-the-clones-does-not-work/302702 "2021-04-04T17:33:31Z")
Hello. I can not change a clone for this char. Nothing happens when a i press jump button. Meantime other my chars can do so. I tried to relog, change citadel, clear the cache files… I filled the ticket with this issu… --- ## [Mouse behaviour laggy since downtime (2021-04-03)](https://forums.eveonline.com/t/mouse-behaviour-laggy-since-downtime-2021-04-03/303924)
**Author:** [@Elen\_Airuta](https://forums.eveonline.com/u/Elen_Airuta)\ **Replies:** 0\ **Last updated:** [April 3, 2021, 12:15pm UTC](https://forums.eveonline.com/t/mouse-behaviour-laggy-since-downtime-2021-04-03/303924 "2021-04-03T12:15:55Z")
As above, since downtime mouse behaviour seems laggy – shows up most in the probing and redeem items windows. Have swapped mice and still see the issue, I have decent ping to the servers and this issue is being experien… --- ## [Empty game logs](https://forums.eveonline.com/t/empty-game-logs/303525)
**Author:** [@Iliasaur\_Azizorra](https://forums.eveonline.com/u/Iliasaur_Azizorra)\ **Replies:** 0\ **Last updated:** [April 2, 2021, 9:02am UTC](https://forums.eveonline.com/t/empty-game-logs/303525 "2021-04-02T09:02:44Z")
Please help! My gamelogs in folder C:\\Users\\USername\\Documents\\EVE\\logs\\Gamelogs are empty. For example the contents of file 20210402\_161517.txt for yesterday: Gamelog Session Started: 2021.04.01 19:46:44 That’s all! … --- ## [Launcher Update: Ability to Check Server Connection / Profile Management Tool - Removed](https://forums.eveonline.com/t/launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302939)
**Author:** [@Paula\_Myok](https://forums.eveonline.com/u/Paula_Myok)\ **Replies:** 1\ **Last updated:** [March 31, 2021, 11:57pm UTC](https://forums.eveonline.com/t/launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302939 "2021-03-31T23:57:43Z")
Why CCP always needs to “fix” things that are not broken and in doing so BREAKS THEM??? Just so the User Interface menu looks “pretty” Had this problem with the beta version of the User Interface and switched back to t… --- ## [Keep losing connection](https://forums.eveonline.com/t/keep-losing-connection/302804)
**Author:** [@Ronimil](https://forums.eveonline.com/u/Ronimil)\ **Replies:** 1\ **Last updated:** [March 31, 2021, 11:53pm UTC](https://forums.eveonline.com/t/keep-losing-connection/302804 "2021-03-31T23:53:50Z")
Today only I keep losing connection. The internet works, but I lose connection to Eve. I’m sure it’s my internet, but just want to see if anyone having any issues like this. I reboot PC, modem, and router. Wired connect… --- ## [Google authenticator problem](https://forums.eveonline.com/t/google-authenticator-problem/303287)
**Author:** [@Vilma\_Banks](https://forums.eveonline.com/u/Vilma_Banks)\ **Replies:** 3\ **Last updated:** [March 31, 2021, 8:26pm UTC](https://forums.eveonline.com/t/google-authenticator-problem/303287 "2021-03-31T20:26:55Z")
I lost the Google authenticator app for my second account, when I switched phones, and can’t recover it even after multiple tries. My question is does anyone know a workaround so I could log into my second account? I get… --- ## [UI Grid placement broken](https://forums.eveonline.com/t/ui-grid-placement-broken/303065)
**Author:** [@Tackers](https://forums.eveonline.com/u/Tackers)\ **Replies:** 3\ **Last updated:** [March 31, 2021, 3:57pm UTC](https://forums.eveonline.com/t/ui-grid-placement-broken/303065 "2021-03-31T15:57:12Z")
since the last few days, the UI grid is wrong, my target always shifts to the right and get overlapped by either the overview on the selected item pane. --- ## [How to use trackpad on laptop to zoom in probe exploration window](https://forums.eveonline.com/t/how-to-use-trackpad-on-laptop-to-zoom-in-probe-exploration-window/303218)
**Author:** [@PlagueDoc](https://forums.eveonline.com/u/PlagueDoc)\ **Replies:** 2\ **Last updated:** [March 31, 2021, 7:51am UTC](https://forums.eveonline.com/t/how-to-use-trackpad-on-laptop-to-zoom-in-probe-exploration-window/303218 "2021-03-31T07:51:52Z")
Hello there! I am trying to play Eve on my laptop and hence, by using the laptop’s trackpad. The axtivity where I have encountered most struggles was exploration - when trying to use probes in the probing window, I am … --- ## [Can no longer select custom profiles with new launcher ver 6.5.1](https://forums.eveonline.com/t/can-no-longer-select-custom-profiles-with-new-launcher-ver-6-5-1/302900)
**Author:** [@Sludgeface](https://forums.eveonline.com/u/Sludgeface)\ **Replies:** 33\ **Last updated:** [March 30, 2021, 7:53pm UTC](https://forums.eveonline.com/t/can-no-longer-select-custom-profiles-with-new-launcher-ver-6-5-1/302900 "2021-03-30T19:53:19Z")
Todays launcher update has removed the ability to select a custom profile for any given pilot. Normally this was done via the gear wheel beside each account but it’s been removed. (The gear wheel icon is still there, jus… --- ## [Launcher Bug. No profile selection. fixed](https://forums.eveonline.com/t/launcher-bug-no-profile-selection-fixed/303040)
**Author:** [@you\_are\_evil](https://forums.eveonline.com/u/you_are_evil)\ **Replies:** 0\ **Last updated:** [March 30, 2021, 10:33am UTC](https://forums.eveonline.com/t/launcher-bug-no-profile-selection-fixed/303040 "2021-03-30T10:33:14Z")
is fixed. can be closed. --- ## [Gfx issues gas clouds mercoxit](https://forums.eveonline.com/t/gfx-issues-gas-clouds-mercoxit/301056)
**Author:** [@Grimsol](https://forums.eveonline.com/u/Grimsol)\ **Replies:** 4\ **Last updated:** [March 30, 2021, 5:17am UTC](https://forums.eveonline.com/t/gfx-issues-gas-clouds-mercoxit/301056 "2021-03-30T05:17:03Z")
Hello, i am currently on Big Dur 11.2.3 with a Radeon Pro 580 8 GB. When I try to dismantle Mercoxit, I don’t see the clouds that can arise. We were in a group of 3 miners and 2 of them have the skill level 3 … they pl… --- ## [Issues with CPU capacity calculation of ships and bug reports](https://forums.eveonline.com/t/issues-with-cpu-capacity-calculation-of-ships-and-bug-reports/302818)
**Author:** [@Ghanima\_Noctis](https://forums.eveonline.com/u/Ghanima_Noctis)\ **Replies:** 5\ **Last updated:** [March 29, 2021, 9:54am UTC](https://forums.eveonline.com/t/issues-with-cpu-capacity-calculation-of-ships-and-bug-reports/302818 "2021-03-29T09:54:57Z")
I would have loved to file a bug report, but after filling the template twice, both ingame and via the website, I get an “unexpected error”. This morning when I boarded my Astero, a couple of modules got de-activated. I… --- ## [Performance issues in wine / linux ... 15 fps?](https://forums.eveonline.com/t/performance-issues-in-wine-linux-15-fps/302765)
**Author:** [@Bill\_billthemann](https://forums.eveonline.com/u/Bill_billthemann)\ **Replies:** 0\ **Last updated:** [March 28, 2021, 9:03pm UTC](https://forums.eveonline.com/t/performance-issues-in-wine-linux-15-fps/302765 "2021-03-28T21:03:47Z")
I’ve been using Eve Anywhere as the client, and really enjoying it… but I didn’t realize why I was enjoying it until I checked the FPS between that and the actual client from Linux. Eve Anywhere 1080p fps: 62 Desktop c… --- ## [The authentication token provided by the launcher is of an invalid format](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646)
**Author:** [@Freckles\_Dragontear](https://forums.eveonline.com/u/Freckles_Dragontear)\ **Replies:** 3\ **Last updated:** [March 28, 2021, 9:19am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646 "2021-03-28T09:19:50Z")
As the title states, I currently cannot log into EVE. “The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.” Happened after I was logged in and a… --- ## [Unknown connection issue between Cloudflare and origin server](https://forums.eveonline.com/t/unknown-connection-issue-between-cloudflare-and-origin-server/302532)
**Author:** [@Harlock\_CPT](https://forums.eveonline.com/u/Harlock_CPT)\ **Replies:** 0\ **Last updated:** [March 27, 2021, 6:01pm UTC](https://forums.eveonline.com/t/unknown-connection-issue-between-cloudflare-and-origin-server/302532 "2021-03-27T18:01:31Z")
Greetings fellow Capsuleers, I have got now, for the second time, the following error in eve client: “500 ERROR Web server is returning an unknown error There is an unknown connection issue between Cloudflare and the … --- ## [Saved Locations Keybind Bug?](https://forums.eveonline.com/t/saved-locations-keybind-bug/299798)
**Author:** [@Captain\_Blargg](https://forums.eveonline.com/u/Captain_Blargg)\ **Replies:** 1\ **Last updated:** [March 27, 2021, 9:07am UTC](https://forums.eveonline.com/t/saved-locations-keybind-bug/299798 "2021-03-27T09:07:54Z")
I’ve made thousands of bookmarks using the Saved Location… keybind. And i need to make thousands more. The main gameplay screen of Eve is great at remembering the location and size, etc, of the menus and windows you keep… --- ## [Yet Another Launcher Problem](https://forums.eveonline.com/t/yet-another-launcher-problem/302340)
**Author:** [@Valter\_Kring](https://forums.eveonline.com/u/Valter_Kring)\ **Replies:** 0\ **Last updated:** [March 26, 2021, 5:11pm UTC](https://forums.eveonline.com/t/yet-another-launcher-problem/302340 "2021-03-26T17:11:50Z")
Hello, so this is my problem. So yesterday after the DT i got the Checking GUY please wait message when i start the game. I did the recommended things and now when i start the launcher it is stuck on instaling part, i… --- ## [Just text where my launcher used to be?](https://forums.eveonline.com/t/just-text-where-my-launcher-used-to-be/302335)
**Author:** [@Fade\_Attradies](https://forums.eveonline.com/u/Fade_Attradies)\ **Replies:** 0\ **Last updated:** [March 26, 2021, 4:53pm UTC](https://forums.eveonline.com/t/just-text-where-my-launcher-used-to-be/302335 "2021-03-26T16:53:32Z")
So earlier today I was logged in and happily sorting skill tree ect. Logged off to continue working and now I’ve just tried to log back in and the launcher is all white with text on it and only the three icons at the top… --- ## [Eve Online Game Client won't Start](https://forums.eveonline.com/t/eve-online-game-client-wont-start/290870)
**Author:** [@CrocPilot123](https://forums.eveonline.com/u/CrocPilot123)\ **Replies:** 4\ **Last updated:** [March 26, 2021, 7:21am UTC](https://forums.eveonline.com/t/eve-online-game-client-wont-start/290870 "2021-03-26T07:21:17Z")
A few months ago I played Eve Online, now I’m looking into getting into it again. I’m using the steam version and open the launcher, same computer, same steam account, same eve account. I login, click play and… Nothing h… --- ## [Beta Launcher Update: Ability to Check Server Connection / Profile Management Tool - Removed](https://forums.eveonline.com/t/beta-launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302186)
**Author:** [@Paula\_Myok](https://forums.eveonline.com/u/Paula_Myok)\ **Replies:** 1\ **Last updated:** [March 25, 2021, 1:58pm UTC](https://forums.eveonline.com/t/beta-launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302186 "2021-03-25T13:58:12Z")
Had to switch back to the “release” version. This needs to get fixed before release! These are needed tools for many!!! Had posted in an other thread: --- ## [Blueprints stuck in Ignebaner](https://forums.eveonline.com/t/blueprints-stuck-in-ignebaner/301800)
**Author:** [@Navi\_Yarg](https://forums.eveonline.com/u/Navi_Yarg)\ **Replies:** 5\ **Last updated:** [March 23, 2021, 6:54pm UTC](https://forums.eveonline.com/t/blueprints-stuck-in-ignebaner/301800 "2021-03-23T18:54:00Z")
I left Eve blahh, blah blah. My blueprints are stuck in the station. I assume when it was overrun if you had a corp your stuff was confiscated. My question is if I grind to level four for the right to put up a station… [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=67) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=69)