# Issues, Workarounds & Localization **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=77 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 78 --- ## [Screen resolution issues](https://forums.eveonline.com/t/screen-resolution-issues/272438)
**Author:** [@June\_Mayaki](https://forums.eveonline.com/u/June_Mayaki)\ **Replies:** 3\ **Last updated:** [October 11, 2020, 12:36pm UTC](https://forums.eveonline.com/t/screen-resolution-issues/272438 "2020-10-11T12:36:17Z")
Hey guys, I’m running a 4k Dell xps 15 laptop, which only has a 1050ti, so I run games in 1080p normally. I’m trying to do this with EVE, but everytime I go to fullscreen 1080p it shoves it to the top left and only tak… --- ## [Client closed unexpectedly](https://forums.eveonline.com/t/client-closed-unexpectedly/261736)
**Author:** [@Maddie\_Ambramotte](https://forums.eveonline.com/u/Maddie_Ambramotte)\ **Replies:** 3\ **Last updated:** [October 10, 2020, 11:36pm UTC](https://forums.eveonline.com/t/client-closed-unexpectedly/261736 "2020-10-10T23:36:46Z")
I’ve reinstalled the game twice, and am getting the same issue. Here’s the failure logs. No handlers could be found for logger “eveprefs.filebased” xt\_init\_.py", line 2, in File “C:\\BuildAgent\\work\\d2d8a22a741785… --- ## [What's wrong with Broker's fees and Trading bots](https://forums.eveonline.com/t/whats-wrong-with-brokers-fees-and-trading-bots/272475)
**Author:** [@Lydia\_Dinae](https://forums.eveonline.com/u/Lydia_Dinae)\ **Replies:** 7\ **Last updated:** [October 10, 2020, 7:22pm UTC](https://forums.eveonline.com/t/whats-wrong-with-brokers-fees-and-trading-bots/272475 "2020-10-10T19:22:51Z")
Hello, I’m making this post to discuss with you the way broker’s fees affect the market and its participants. But let me please first introduce myself, I’m playing Eve Online since almost a year, and I spent the great m… --- ## [User Interface always resets to default when logging on](https://forums.eveonline.com/t/user-interface-always-resets-to-default-when-logging-on/272344)
**Author:** [@Cyrus\_Sarn](https://forums.eveonline.com/u/Cyrus_Sarn)\ **Replies:** 1\ **Last updated:** [October 10, 2020, 12:11am UTC](https://forums.eveonline.com/t/user-interface-always-resets-to-default-when-logging-on/272344 "2020-10-10T00:11:31Z")
My user interface always changes back to default whenever I log on. I am an older player who has returned and my UI just keeps resetting, including all overview settings and window size, location. etc. I have uninstall… --- ## [Bug report from May 2020 - still no response (status: open)](https://forums.eveonline.com/t/bug-report-from-may-2020-still-no-response-status-open/272072)
**Author:** [@TharOkha](https://forums.eveonline.com/u/TharOkha)\ **Replies:** 4\ **Last updated:** [October 8, 2020, 2:27pm UTC](https://forums.eveonline.com/t/bug-report-from-may-2020-still-no-response-status-open/272072 "2020-10-08T14:27:25Z")
Is it normal that two of my tickets from May 2020 are still not answered? T4 Gamma filament spawns firestorm, dark… etc I filled it via F12 ingame and status is still :open ! eve ticket may20|690x404 --- ## [Returning player. 2FA keys lost, 48 hours with no ticket response](https://forums.eveonline.com/t/returning-player-2fa-keys-lost-48-hours-with-no-ticket-response/271814)
**Author:** [@The\_Walmart\_Karen](https://forums.eveonline.com/u/The_Walmart_Karen)\ **Replies:** 3\ **Last updated:** [October 7, 2020, 8:57pm UTC](https://forums.eveonline.com/t/returning-player-2fa-keys-lost-48-hours-with-no-ticket-response/271814 "2020-10-07T20:57:12Z")
I am looking for some information on support turn around time for account and billing issues. I have been away (on another account) since 2018 and my 2FA keys have been rotated since then. Is it normal to be waiting 48 … --- ## [Color blind settings - module turning off color only](https://forums.eveonline.com/t/color-blind-settings-module-turning-off-color-only/271846)
**Author:** [@Nit\_Idun](https://forums.eveonline.com/u/Nit_Idun)\ **Replies:** 3\ **Last updated:** [October 7, 2020, 12:31am UTC](https://forums.eveonline.com/t/color-blind-settings-module-turning-off-color-only/271846 "2020-10-07T00:31:04Z")
I am trying to set up my interface and I have problems seeing when modules are turned off (think things like siege module on/off - I just don’t see the difference). Is there a way to change only that red color to somethi… --- ## [Do you think you could do a launcher that doesn't need to be killed to be restarted?](https://forums.eveonline.com/t/do-you-think-you-could-do-a-launcher-that-doesnt-need-to-be-killed-to-be-restarted/242376)
**Author:** [@Noobsy](https://forums.eveonline.com/u/Noobsy)\ **Replies:** 11\ **Last updated:** [October 6, 2020, 7:28pm UTC](https://forums.eveonline.com/t/do-you-think-you-could-do-a-launcher-that-doesnt-need-to-be-killed-to-be-restarted/242376 "2020-10-06T19:28:01Z")
And I don’t mean it locks up occasionally on restart. It locks up every time, on two different machines. --- ## [Scrapmetal processing](https://forums.eveonline.com/t/scrapmetal-processing/271242)
**Author:** [@Ironhorse\_Korvel](https://forums.eveonline.com/u/Ironhorse_Korvel)\ **Replies:** 7\ **Last updated:** [October 5, 2020, 8:03am UTC](https://forums.eveonline.com/t/scrapmetal-processing/271242 "2020-10-05T08:03:40Z")
the description of the skill says “2% bonus to ship and module reprocessing per skill level”, base is 50% when i started training the skill. At level 3 now and i only have got 53% when scrapping modules. It should be 56%… --- ## [Not getting escalation for 2 weeks](https://forums.eveonline.com/t/not-getting-escalation-for-2-weeks/271134)
**Author:** [@iam\_Frss786](https://forums.eveonline.com/u/iam_Frss786)\ **Replies:** 5\ **Last updated:** [October 4, 2020, 1:21am UTC](https://forums.eveonline.com/t/not-getting-escalation-for-2-weeks/271134 "2020-10-04T01:21:02Z")
I have 2 accounts clear about 40+ Guristas Haven in the past 2 weeks and I didn’t get a single escalation it used to be 1 or 2 in two days, something wrong I think! --- ## [Eve crashes mid warp from incursion site](https://forums.eveonline.com/t/eve-crashes-mid-warp-from-incursion-site/271206)
**Author:** [@Moonrazor](https://forums.eveonline.com/u/Moonrazor)\ **Replies:** 0\ **Last updated:** [October 3, 2020, 7:36am UTC](https://forums.eveonline.com/t/eve-crashes-mid-warp-from-incursion-site/271206 "2020-10-03T07:36:14Z")
My eve client says connection lost mid warp when leaving an incursion site about 75% of the time. Any other characters i have logged in stay connected. Also happens when no other accounts logged in. Warping around any ot… --- ## [Mac client crashes with error code 6](https://forums.eveonline.com/t/mac-client-crashes-with-error-code-6/271083)
**Author:** [@The\_Dungeon\_Master](https://forums.eveonline.com/u/The_Dungeon_Master)\ **Replies:** 0\ **Last updated:** [October 2, 2020, 4:45pm UTC](https://forums.eveonline.com/t/mac-client-crashes-with-error-code-6/271083 "2020-10-02T16:45:51Z")
The mac launcher keeps saying that the client crashed before the client even starts. When I checked the log, it said that the client crashed with code 6. Does anybody know how to fix it? --- ## [Graphics help; Looking for a tech-wizard to explain and help this cluttering (?) w/ pictures & system info](https://forums.eveonline.com/t/graphics-help-looking-for-a-tech-wizard-to-explain-and-help-this-cluttering-w-pictures-system-info/268427)
**Author:** [@Khan\_Saggoth](https://forums.eveonline.com/u/Khan_Saggoth)\ **Replies:** 5\ **Last updated:** [October 2, 2020, 1:00pm UTC](https://forums.eveonline.com/t/graphics-help-looking-for-a-tech-wizard-to-explain-and-help-this-cluttering-w-pictures-system-info/268427 "2020-10-02T13:00:57Z")
So. The Pictures are pretty self explanatory. Red one at the left, is a sun. You can see the green pixels forming to the darker areas… They show up as in pulsating effect. The right one, is from an invasion site. Spawn… --- ## [Eve client sound volume suddenly much higher than normal](https://forums.eveonline.com/t/eve-client-sound-volume-suddenly-much-higher-than-normal/270801)
**Author:** [@Brumortateu\_Rhadoshm](https://forums.eveonline.com/u/Brumortateu_Rhadoshm)\ **Replies:** 3\ **Last updated:** [October 1, 2020, 10:19pm UTC](https://forums.eveonline.com/t/eve-client-sound-volume-suddenly-much-higher-than-normal/270801 "2020-10-01T22:19:22Z")
Hello, Starting about a week ago or so, I noticed that the volume in Eve Online has become skewed to being very loud. To get the volume close to where it used to be, around the middle of most of the sliders, I had to s… --- ## [Escalations displaying wrong](https://forums.eveonline.com/t/escalations-displaying-wrong/270074)
**Author:** [@Kearic1](https://forums.eveonline.com/u/Kearic1)\ **Replies:** 2\ **Last updated:** [September 28, 2020, 5:30pm UTC](https://forums.eveonline.com/t/escalations-displaying-wrong/270074 "2020-09-28T17:30:28Z")
All of my 10/10 escalations are displaying as 5/10 difficulty in the agency tab. I did check multiple times by going to these sites and sure enough they are indeed 10/10 sites. Any idea how I can fix this so it displays … --- ## [Illogical research cost](https://forums.eveonline.com/t/illogical-research-cost/268668)
**Author:** [@Oscar\_Class](https://forums.eveonline.com/u/Oscar_Class)\ **Replies:** 14\ **Last updated:** [September 26, 2020, 2:25pm UTC](https://forums.eveonline.com/t/illogical-research-cost/268668 "2020-09-26T14:25:29Z")
i think its a bug. bacuse i cant explain with any logic. today i was working on my Blueprints for prepration for produce t3s. I already buy all subsystem compentents bluprints and bring them to perimeter tranquilty resea… --- ## [Weird characters/font for current solar system etc. when in station, is this normal?](https://forums.eveonline.com/t/weird-characters-font-for-current-solar-system-etc-when-in-station-is-this-normal/269463)
**Author:** [@Ohaiman](https://forums.eveonline.com/u/Ohaiman)\ **Replies:** 5\ **Last updated:** [September 26, 2020, 12:57pm UTC](https://forums.eveonline.com/t/weird-characters-font-for-current-solar-system-etc-when-in-station-is-this-normal/269463 "2020-09-26T12:57:22Z")
I’ve been away from the game for a few years. When in station, in the upper left of my screen, there are gibberish characters (see image). When I mouseover them, I get english tooltips for “Current Solar System” , “Sec… --- ## [Network Issues - Communication Failed](https://forums.eveonline.com/t/network-issues-communication-failed/268054)
**Author:** [@Kobayashi\_Laniakea](https://forums.eveonline.com/u/Kobayashi_Laniakea)\ **Replies:** 4\ **Last updated:** [September 23, 2020, 3:19pm UTC](https://forums.eveonline.com/t/network-issues-communication-failed/268054 "2020-09-23T15:19:15Z")
I can’t connect to the game anymore. Network communication between your computer and the EVE Online server has been interrupted. This may be caused by local internet connectivity issues, by a server reboot, or by a tem… --- ## [7+ red dot thing keeps popping up, even though I have picked up nothing new](https://forums.eveonline.com/t/7-red-dot-thing-keeps-popping-up-even-though-i-have-picked-up-nothing-new/267978)
**Author:** [@Anlions\_V](https://forums.eveonline.com/u/Anlions_V)\ **Replies:** 3\ **Last updated:** [September 22, 2020, 9:39am UTC](https://forums.eveonline.com/t/7-red-dot-thing-keeps-popping-up-even-though-i-have-picked-up-nothing-new/267978 "2020-09-22T09:39:37Z")
So no matter what I do, i’ll just be in space flying and doing anything in fleets and this just continuously keeps popping up, if i open my inventory it goes away, but a few seconds later it will just keep popping up a… --- ## [Items are all gone!](https://forums.eveonline.com/t/items-are-all-gone/268422)
**Author:** [@Marie\_D\_Ancanto](https://forums.eveonline.com/u/Marie_D_Ancanto)\ **Replies:** 11\ **Last updated:** [September 22, 2020, 1:04am UTC](https://forums.eveonline.com/t/items-are-all-gone/268422 "2020-09-22T01:04:15Z")
I ended up taking a few years away from Eve due to College and work. I logged in today to find that all of my ships and items were missing. I was logged into a 0.5 station and had a corporation/hangar. Yes, I recovered t… --- ## [Black screen after docking](https://forums.eveonline.com/t/black-screen-after-docking/268010)
**Author:** [@Henry\_Day](https://forums.eveonline.com/u/Henry_Day)\ **Replies:** 1\ **Last updated:** [September 20, 2020, 11:08pm UTC](https://forums.eveonline.com/t/black-screen-after-docking/268010 "2020-09-20T23:08:22Z")
I log on fine and I am in station fine every time. I can undock fine and fly around fine. However, when I try to dock again(anywhere) the screen goes black like normal but never comes back. The sounds continue normally l… --- ## [Authentication Token failure](https://forums.eveonline.com/t/authentication-token-failure/268243)
**Author:** [@Mobius\_Snowpaw\_Infinity](https://forums.eveonline.com/u/Mobius_Snowpaw_Infinity)\ **Replies:** 0\ **Last updated:** [September 20, 2020, 11:03pm UTC](https://forums.eveonline.com/t/authentication-token-failure/268243 "2020-09-20T23:03:31Z")
just installed EVE Online on my laptop / Win10 / Acer Nitro , every other time i select character to log in , get a message - Authentication Token failure. dont know what to do… is this an existing bug with the Eve La… --- ## [Singularity doesn't load](https://forums.eveonline.com/t/singularity-doesnt-load/268143)
**Author:** [@Induce\_Deadline](https://forums.eveonline.com/u/Induce_Deadline)\ **Replies:** 2\ **Last updated:** [September 20, 2020, 4:53pm UTC](https://forums.eveonline.com/t/singularity-doesnt-load/268143 "2020-09-20T16:53:17Z")
Is the test server down? I try to login and i get a message “Connection Failed” message which notes “Starting up…(0 sec.)” Something broke? --- ## [Where can I talk with people in charge of forum?](https://forums.eveonline.com/t/where-can-i-talk-with-people-in-charge-of-forum/267805)
**Author:** [@CaldariCitizen34661](https://forums.eveonline.com/u/CaldariCitizen34661)\ **Replies:** 14\ **Last updated:** [September 20, 2020, 1:54pm UTC](https://forums.eveonline.com/t/where-can-i-talk-with-people-in-charge-of-forum/267805 "2020-09-20T13:54:11Z")
It has been 3 times my advert for my corporation has been deleted and the posting account put “on hold awaiting staff review”, then after a week or two “no longer on hold” but the ad still deleted. I don’t understand wh… --- ## [T5 Exotic Instantly put in origin room with 14 Leshaks](https://forums.eveonline.com/t/t5-exotic-instantly-put-in-origin-room-with-14-leshaks/267686)
**Author:** [@Zachary\_Naari](https://forums.eveonline.com/u/Zachary_Naari)\ **Replies:** 1\ **Last updated:** [September 17, 2020, 9:41pm UTC](https://forums.eveonline.com/t/t5-exotic-instantly-put-in-origin-room-with-14-leshaks/267686 "2020-09-17T21:41:57Z")
Just entered a T5 exotic on the test server and was instantly put in an origin room with the gate active and 14 Leshaks 100k out. Is this a bug or a new addition? Here is a screenshot. --- ## [Approach/Orbit issues?](https://forums.eveonline.com/t/approach-orbit-issues/267000)
**Author:** [@Stephane\_Panacan](https://forums.eveonline.com/u/Stephane_Panacan)\ **Replies:** 6\ **Last updated:** [September 16, 2020, 7:42am UTC](https://forums.eveonline.com/t/approach-orbit-issues/267000 "2020-09-16T07:42:37Z")
Anyone been noticing issues where the ship randomly realigns / drifts in space after clicking orbiting or approach (a wormhole or bookmark for example)? Very annoying in wh space, as you can’t orbit or risk drifting awa… --- ## [Launcher returning Cloudflare error](https://forums.eveonline.com/t/launcher-returning-cloudflare-error/267061)
**Author:** [@Vortigern\_Vitalis](https://forums.eveonline.com/u/Vortigern_Vitalis)\ **Replies:** 1\ **Last updated:** [September 15, 2020, 11:23am UTC](https://forums.eveonline.com/t/launcher-returning-cloudflare-error/267061 "2020-09-15T11:23:23Z")
Launcher is failing to open properly, reporting a Cloudflare problem. --- ## [Connection Issue](https://forums.eveonline.com/t/connection-issue/266792)
**Author:** [@Captain\_Highfield](https://forums.eveonline.com/u/Captain_Highfield)\ **Replies:** 7\ **Last updated:** [September 15, 2020, 2:57am UTC](https://forums.eveonline.com/t/connection-issue/266792 "2020-09-15T02:57:07Z")
I am unable to log into any of my accounts… I get as shown; however, I am able to be in the game via Steam with its account. Earlier, I was able to get my MAIN account on, yet while having that one logged in, I was unabl… --- ## [Lag/delay](https://forums.eveonline.com/t/lag-delay/266855)
**Author:** [@Haramii](https://forums.eveonline.com/u/Haramii)\ **Replies:** 4\ **Last updated:** [September 14, 2020, 10:09pm UTC](https://forums.eveonline.com/t/lag-delay/266855 "2020-09-14T22:09:28Z")
Hello Everyone I have a bigger problem, I get lag or delay lag all the time, especially in the evening and at night when there are many online, people are being teleported all around, I have it all the time, and not … --- ## [WIN+Tab Desktop overview live picture](https://forums.eveonline.com/t/win-tab-desktop-overview-live-picture/266613)
**Author:** [@Batida\_Brasil](https://forums.eveonline.com/u/Batida_Brasil)\ **Replies:** 4\ **Last updated:** [September 14, 2020, 5:51am UTC](https://forums.eveonline.com/t/win-tab-desktop-overview-live-picture/266613 "2020-09-14T05:51:11Z")
While playing with multiple clients I often use “win+tab” to see all open clients and switch to the one I want. The small icons used to be live pictures. What I mean if I fly with autopilot the icons did show the live pi… [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=76) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=78)