# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=78

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 79

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## [Connection problems again](https://forums.eveonline.com/t/connection-problems-again/248187)

<div class="topic-metadata">

**Author:** [@Meridan\_Night](https://forums.eveonline.com/u/Meridan_Night)\
**Replies:** 60\
**Last updated:** [September 13, 2020, 4:17pm UTC](https://forums.eveonline.com/t/connection-problems-again/248187 "2020-09-13T16:17:51Z")

</div>

Having connection issues again since last night. Client threw me out a couple of times last night, and today I can’t either connect at all, or I lose connection a few minutes after getting in.

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## [Connection loss, connection loss, connection loss](https://forums.eveonline.com/t/connection-loss-connection-loss-connection-loss/266691)

<div class="topic-metadata">

**Author:** [@HJSimpson](https://forums.eveonline.com/u/HJSimpson)\
**Replies:** 2\
**Last updated:** [September 13, 2020, 4:14pm UTC](https://forums.eveonline.com/t/connection-loss-connection-loss-connection-loss/266691 "2020-09-13T16:14:54Z")

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If I had 1M for every connection loss I have had the last month, id be able to rebuy that pilgrim that got killed because of a connection loss. rage

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## [Why so Many DCs](https://forums.eveonline.com/t/why-so-many-dcs/266145)

<div class="topic-metadata">

**Author:** [@Weaock\_Bristal](https://forums.eveonline.com/u/Weaock_Bristal)\
**Replies:** 13\
**Last updated:** [September 13, 2020, 4:05pm UTC](https://forums.eveonline.com/t/why-so-many-dcs/266145 "2020-09-13T16:05:48Z")

</div>

Why are we getting so my fing disconnects? it started with the cloudflare issues a few weeks ago and since then a significant number of my alliance mates including myself are unable to maintain any long term connection. …

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## [Launcher crashes](https://forums.eveonline.com/t/launcher-crashes/260673)

<div class="topic-metadata">

**Author:** [@Chequematte\_D\_Courcey](https://forums.eveonline.com/u/Chequematte_D_Courcey)\
**Replies:** 4\
**Last updated:** [September 12, 2020, 6:54am UTC](https://forums.eveonline.com/t/launcher-crashes/260673 "2020-09-12T06:54:33Z")

</div>

Launcher crashes when I try to start game . I have tried d/l from website , tried d/l from steam / cleared all forms of game and reistalled it. No luck launcher crashes when you try to start it get message " windows has …

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## [Intermittent 'Invalid Authentication Token' when logging-on](https://forums.eveonline.com/t/intermittent-invalid-authentication-token-when-logging-on/258260)

<div class="topic-metadata">

**Author:** [@Dravick\_Afterthought](https://forums.eveonline.com/u/Dravick_Afterthought)\
**Replies:** 3\
**Last updated:** [September 11, 2020, 12:50pm UTC](https://forums.eveonline.com/t/intermittent-invalid-authentication-token-when-logging-on/258260 "2020-09-11T12:50:11Z")

</div>

I’m getting fairly frequent occurrences of this error when logging-in : \*\*Login Failed\*\* Unable to validate the authentification token provided by the launcher. This can be caused by excessive system load. Please try …

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## [Issue with inventory missing columns](https://forums.eveonline.com/t/issue-with-inventory-missing-columns/221973)

<div class="topic-metadata">

**Author:** [@Bertrand\_Prout](https://forums.eveonline.com/u/Bertrand_Prout)\
**Replies:** 8\
**Last updated:** [September 9, 2020, 10:59am UTC](https://forums.eveonline.com/t/issue-with-inventory-missing-columns/221973 "2020-09-09T10:59:37Z")

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Hello, I have this issue with the inventory when viewing with the “List” option. On one of my character, I can’t see extra columns like size, slot and especially Est. Price that I care about. It’s only when I have item…

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## [Character creation no longer allows posing your character for portrait?](https://forums.eveonline.com/t/character-creation-no-longer-allows-posing-your-character-for-portrait/249381)

<div class="topic-metadata">

**Author:** [@Blarbos\_Foodeater](https://forums.eveonline.com/u/Blarbos_Foodeater)\
**Replies:** 22\
**Last updated:** [September 8, 2020, 7:53pm UTC](https://forums.eveonline.com/t/character-creation-no-longer-allows-posing-your-character-for-portrait/249381 "2020-09-08T19:53:20Z")

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Today I was making an alt, and while I could customize the appearance of my character, there seems to no longer be a screen to pose your character, select portrait background, or change their facial expression prior to e…

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## [Project discovery lvl 500+](https://forums.eveonline.com/t/project-discovery-lvl-500/264117)

<div class="topic-metadata">

**Author:** [@Luka\_LAMARR](https://forums.eveonline.com/u/Luka_LAMARR)\
**Replies:** 15\
**Last updated:** [September 8, 2020, 11:06am UTC](https://forums.eveonline.com/t/project-discovery-lvl-500/264117 "2020-09-08T11:06:52Z")

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o/ I have a problem with the new project discovery. I just reached the lvl 500, and i can’t go further with this message : I have more than 200M SP, i’m still training, and i’m omega. What’s the problem ? Thanks f…

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## [Server Connection Lost in character selection screen](https://forums.eveonline.com/t/server-connection-lost-in-character-selection-screen/265093)

<div class="topic-metadata">

**Author:** [@Konkel](https://forums.eveonline.com/u/Konkel)\
**Replies:** 0\
**Last updated:** [September 6, 2020, 2:06am UTC](https://forums.eveonline.com/t/server-connection-lost-in-character-selection-screen/265093 "2020-09-06T02:06:27Z")

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Just got a laptop since I will be traveling for work and every time I try to log in to one of my accounts I get to the character selection screen and the client drops connection to the server and crashes out. Everything…

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## [Please stop auto re-subscribing my account](https://forums.eveonline.com/t/please-stop-auto-re-subscribing-my-account/264906)

<div class="topic-metadata">

**Author:** [@Marchewa\_Niszczyciel](https://forums.eveonline.com/u/Marchewa_Niszczyciel)\
**Replies:** 12\
**Last updated:** [September 5, 2020, 9:06pm UTC](https://forums.eveonline.com/t/please-stop-auto-re-subscribing-my-account/264906 "2020-09-05T21:06:57Z")

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Dear CCP, Can I please kindly ask you to stop putting my account into an “auto” billing subscription every time I decide to pay for omega with money ? I keep canceling this auto subscription but every time I make paymen…

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## [Missing UI elements](https://forums.eveonline.com/t/missing-ui-elements/260791)

<div class="topic-metadata">

**Author:** [@Lunar\_Argun](https://forums.eveonline.com/u/Lunar_Argun)\
**Replies:** 2\
**Last updated:** [September 5, 2020, 8:44pm UTC](https://forums.eveonline.com/t/missing-ui-elements/260791 "2020-09-05T20:44:26Z")

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So my UI is missing the autopilot, searchbar, etc… Yes I did restart the game, reset my settings and used different launcher profiles. I have not found any options for those elements and I miss them a lot. :C

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## [Closed down unexpectedly](https://forums.eveonline.com/t/closed-down-unexpectedly/264911)

<div class="topic-metadata">

**Author:** [@Nickolas\_Bertolani\_Wilde](https://forums.eveonline.com/u/Nickolas_Bertolani_Wilde)\
**Replies:** 4\
**Last updated:** [September 5, 2020, 6:02pm UTC](https://forums.eveonline.com/t/closed-down-unexpectedly/264911 "2020-09-05T18:02:19Z")

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I am having this problem and just the game close in less 3 minutes whatever i am doing (docked, mining etc). But problem hardest when i access Planetary production. Sometimes i didnt get login and the same msg appear. …

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## [Constantly Disconnects "The Socket is closed"](https://forums.eveonline.com/t/constantly-disconnects-the-socket-is-closed/16383)

<div class="topic-metadata">

**Author:** [@Sloorp\_Muaddib](https://forums.eveonline.com/u/Sloorp_Muaddib)\
**Replies:** 141\
**Last updated:** [September 4, 2020, 10:58am UTC](https://forums.eveonline.com/t/constantly-disconnects-the-socket-is-closed/16383 "2020-09-04T10:58:59Z")

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I have constantly disconnects with “socket is closed” message. I dont disconnect anyhwere else nor do i dc with another character i am logged in but dont acutally playing. Its always the alt i currently playing disconnec…

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## [Client Crashed on Launching](https://forums.eveonline.com/t/client-crashed-on-launching/254523)

<div class="topic-metadata">

**Author:** [@vanguard\_Tsutola](https://forums.eveonline.com/u/vanguard_Tsutola)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 4:14am UTC](https://forums.eveonline.com/t/client-crashed-on-launching/254523 "2020-09-04T04:14:25Z")

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My friend just got a new computer, but he failed to launch the EVE client on his new computer. I managed to get the launcher log file from him, and narrowed the issues down to one log output: 2020-07-12T23:52:37.702Z de…

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## [Ship is glitched out in space, modules gone, skills gone](https://forums.eveonline.com/t/ship-is-glitched-out-in-space-modules-gone-skills-gone/264290)

<div class="topic-metadata">

**Author:** [@Worthy\_Angel](https://forums.eveonline.com/u/Worthy_Angel)\
**Replies:** 6\
**Last updated:** [September 3, 2020, 12:16am UTC](https://forums.eveonline.com/t/ship-is-glitched-out-in-space-modules-gone-skills-gone/264290 "2020-09-03T00:16:40Z")

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When I login, my ship arrives in space, but the entire capacitor UI is missing, along with my active modules. Further, my cargo bay is reading as if I have no modules installed and no skills to fly the ship I am in. The …

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## [Project Discovery level 500+](https://forums.eveonline.com/t/project-discovery-level-500/264356)

<div class="topic-metadata">

**Author:** [@Liitke\_Lightbringer](https://forums.eveonline.com/u/Liitke_Lightbringer)\
**Replies:** 1\
**Last updated:** [September 2, 2020, 12:11pm UTC](https://forums.eveonline.com/t/project-discovery-level-500/264356 "2020-09-02T12:11:23Z")

</div>

I cannot progress past level 500 as it says I need to have 10 million SP to continue. I have far more than 10 million SP.

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## [Launcher "Could not copy files for Tranquility" issue...again](https://forums.eveonline.com/t/launcher-could-not-copy-files-for-tranquility-issue-again/264155)

<div class="topic-metadata">

**Author:** [@Desuuu](https://forums.eveonline.com/u/Desuuu)\
**Replies:** 0\
**Last updated:** [September 1, 2020, 5:50pm UTC](https://forums.eveonline.com/t/launcher-could-not-copy-files-for-tranquility-issue-again/264155 "2020-09-01T17:50:37Z")

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So today i tried to launch eve and got “Could not copy files for Tranquility” error message. I seem to get this every ~2 months with different fix every time… I tried Shared Cache → Vefiry and Shared Cache → Permissions…

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## [Forums archive 503](https://forums.eveonline.com/t/forums-archive-503/263903)

<div class="topic-metadata">

**Author:** [@Wadiest\_Yong](https://forums.eveonline.com/u/Wadiest_Yong)\
**Replies:** 4\
**Last updated:** [September 1, 2020, 10:58am UTC](https://forums.eveonline.com/t/forums-archive-503/263903 "2020-09-01T10:58:19Z")

</div>

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## [2 Screen weirdness](https://forums.eveonline.com/t/2-screen-weirdness/263764)

<div class="topic-metadata">

**Author:** [@Lord\_Zyte](https://forums.eveonline.com/u/Lord_Zyte)\
**Replies:** 3\
**Last updated:** [September 1, 2020, 3:46am UTC](https://forums.eveonline.com/t/2-screen-weirdness/263764 "2020-09-01T03:46:52Z")

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I run a dual monitor set up, with 1 operating at 4k and the other at 1080P. If I launch a client in windowed mode, the client is black, and I get this weird creeping where the window will slowly shrink. I also here UI C…

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## [To many issues to often](https://forums.eveonline.com/t/to-many-issues-to-often/263649)

<div class="topic-metadata">

**Author:** [@The\_Voice](https://forums.eveonline.com/u/The_Voice)\
**Replies:** 2\
**Last updated:** [August 30, 2020, 5:28pm UTC](https://forums.eveonline.com/t/to-many-issues-to-often/263649 "2020-08-30T17:28:01Z")

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Its getting worse and worse. In a game like eve where you can actually loose stuff it’s important these things are stable and reliable. Chat server connecting/disconnecting connecting. Login issues. Currently can’t pla…

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## [How do I log in with steam on mac?](https://forums.eveonline.com/t/how-do-i-log-in-with-steam-on-mac/263952)

<div class="topic-metadata">

**Author:** [@The\_Dungeon\_Master](https://forums.eveonline.com/u/The_Dungeon_Master)\
**Replies:** 0\
**Last updated:** [August 31, 2020, 4:40pm UTC](https://forums.eveonline.com/t/how-do-i-log-in-with-steam-on-mac/263952 "2020-08-31T16:40:00Z")

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The launcher freezes at “Wine: up to date” and doesn’t launch the client. How do I force it to launch anyway? Both the standalone and steam clients behave the same way.

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## [Sounds Not Working Since Update?](https://forums.eveonline.com/t/sounds-not-working-since-update/244186)

<div class="topic-metadata">

**Author:** [@kagorus1](https://forums.eveonline.com/u/kagorus1)\
**Replies:** 95\
**Last updated:** [August 31, 2020, 11:04am UTC](https://forums.eveonline.com/t/sounds-not-working-since-update/244186 "2020-08-31T11:04:12Z")

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Since Today’s Update My Clients No longer play 90% of eve’s sounds, settings havent changed , ive tried changing levels to no effect, the only sounds i get are UI, warp sounds, gate jumps and thats basically it, this is …

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## [Market prices AGAIN broken](https://forums.eveonline.com/t/market-prices-again-broken/263126)

<div class="topic-metadata">

**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 16\
**Last updated:** [August 30, 2020, 9:49pm UTC](https://forums.eveonline.com/t/market-prices-again-broken/263126 "2020-08-30T21:49:12Z")

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hi, since some days your market is broken again, that issue come when you delete price and want to enter a new, there is always a hidden zero you never fixed 100% since you released the mega update, when …

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## [Launcher authentication issues](https://forums.eveonline.com/t/launcher-authentication-issues/263655)

<div class="topic-metadata">

**Author:** [@Kitsune\_Otichoda](https://forums.eveonline.com/u/Kitsune_Otichoda)\
**Replies:** 15\
**Last updated:** [August 30, 2020, 2:36pm UTC](https://forums.eveonline.com/t/launcher-authentication-issues/263655 "2020-08-30T14:36:57Z")

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Hey there! As of this morning i am unable to authenticate any of my accounts in launchers on 3 different devices. Is there something happening with the servers?

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## [Login and store problems](https://forums.eveonline.com/t/login-and-store-problems/263662)

<div class="topic-metadata">

**Author:** [@Pith\_Hurdaa](https://forums.eveonline.com/u/Pith_Hurdaa)\
**Replies:** 1\
**Last updated:** [August 30, 2020, 2:32pm UTC](https://forums.eveonline.com/t/login-and-store-problems/263662 "2020-08-30T14:32:52Z")

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Standard launcher problems here. Accounts are not authenticated, and when tryng to refresh the credentials I get an error. On top on that, store doesn´t work, and I was about to purchase 1 month game time with 8 account…

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## [Constant freezing and black screen](https://forums.eveonline.com/t/constant-freezing-and-black-screen/263531)

<div class="topic-metadata">

**Author:** [@Jin\_Aranoux](https://forums.eveonline.com/u/Jin_Aranoux)\
**Replies:** 5\
**Last updated:** [August 29, 2020, 9:17pm UTC](https://forums.eveonline.com/t/constant-freezing-and-black-screen/263531 "2020-08-29T21:17:55Z")

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I’m a new player and have just started the tutorial but the game keeps freezes and a few seconds later the screen goes black, then a few moments later the screen comes back. This happens everywhere, near stations or in …

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## [Auction contract stuck unable to claim items](https://forums.eveonline.com/t/auction-contract-stuck-unable-to-claim-items/260645)

<div class="topic-metadata">

**Author:** [@Agent\_Blackbear](https://forums.eveonline.com/u/Agent_Blackbear)\
**Replies:** 12\
**Last updated:** [August 28, 2020, 9:51pm UTC](https://forums.eveonline.com/t/auction-contract-stuck-unable-to-claim-items/260645 "2020-08-28T21:51:13Z")

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here is a video i made, because a picture is worth a thousand words. no claim button, no get button, ive tried going to the station to claim the items, still no luck. contract is several months old, I 100…

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## [Corrupted Overview Language](https://forums.eveonline.com/t/corrupted-overview-language/263287)

<div class="topic-metadata">

**Author:** [@Kara\_Strommsung](https://forums.eveonline.com/u/Kara_Strommsung)\
**Replies:** 1\
**Last updated:** [August 28, 2020, 4:46pm UTC](https://forums.eveonline.com/t/corrupted-overview-language/263287 "2020-08-28T16:46:43Z")

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I do hope in your Updates, you include a fix for Overview Language settings. All my Interface is in proper English, EXCEPT the Overview column headings, which are in Japanese !! . All the settings state English, I have u…

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## [DELETE](https://forums.eveonline.com/t/delete/261007)

<div class="topic-metadata">

**Author:** [@Identarist](https://forums.eveonline.com/u/Identarist)\
**Replies:** 0\
**Last updated:** [August 18, 2020, 2:35pm UTC](https://forums.eveonline.com/t/delete/261007 "2020-08-18T14:35:42Z")

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Missing sound in the game. Of all the sounds, only music and interface sounds work. The restart does not help, it has been going on for several weeks.

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## [Tutorial cant start + UI bug + no chats](https://forums.eveonline.com/t/tutorial-cant-start-ui-bug-no-chats/262711)

<div class="topic-metadata">

**Author:** [@Dovath\_Hakoke](https://forums.eveonline.com/u/Dovath_Hakoke)\
**Replies:** 2\
**Last updated:** [August 25, 2020, 4:41pm UTC](https://forums.eveonline.com/t/tutorial-cant-start-ui-bug-no-chats/262711 "2020-08-25T16:41:19Z")

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Hi, I have problem with start my second stage of tutorial. I got error on screenshot. Also I have problem that my UI (solar system/autopilot) disappear. Anyone have similar issue? How i can fix it? EDIT: There are als…

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