# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=91

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**Page:** 92

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## [The game completely freezes on the Mac OS](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421)

<div class="topic-metadata">

**Author:** [@Ololosha\_Jouhinen](https://forums.eveonline.com/u/Ololosha_Jouhinen)\
**Replies:** 42\
**Last updated:** [February 4, 2020, 7:31pm UTC](https://forums.eveonline.com/t/the-game-completely-freezes-on-the-mac-os/189421 "2020-02-04T19:31:09Z")

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The game completely freezes on the Mac OS when i trying to warp. It started after today’s DT.

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## [Unable to claim Starter Gift Cerebral Accelerator](https://forums.eveonline.com/t/unable-to-claim-starter-gift-cerebral-accelerator/216891)

<div class="topic-metadata">

**Author:** [@Armando\_en\_Daire](https://forums.eveonline.com/u/Armando_en_Daire)\
**Replies:** 1\
**Last updated:** [February 4, 2020, 2:39pm UTC](https://forums.eveonline.com/t/unable-to-claim-starter-gift-cerebral-accelerator/216891 "2020-02-04T14:39:56Z")

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I’m a new player to the game. As a new player, I get access to the daily starter gifts for the first first 15 unique days of play. Day 13 is a Starter Gift Cerebral Accelerator. Day 13 for me was either 02/02/2020 or 02/…

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## [Chat down again](https://forums.eveonline.com/t/chat-down-again/216896)

<div class="topic-metadata">

**Author:** [@Echo01](https://forums.eveonline.com/u/Echo01)\
**Replies:** 1\
**Last updated:** [February 4, 2020, 2:00am UTC](https://forums.eveonline.com/t/chat-down-again/216896 "2020-02-04T02:00:04Z")

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Is chat down again?

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## [GRID size reduced or bugged?](https://forums.eveonline.com/t/grid-size-reduced-or-bugged/216718)

<div class="topic-metadata">

**Author:** [@Lysreya](https://forums.eveonline.com/u/Lysreya)\
**Replies:** 0\
**Last updated:** [February 3, 2020, 7:46pm UTC](https://forums.eveonline.com/t/grid-size-reduced-or-bugged/216718 "2020-02-03T19:46:31Z")

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On a random gate camp 5 min ago a bunch of corp mates and myself noticed something that didn’t quite make sense. I warped to a bookmark 275km above the gate and realized that all ships and players vanished from my overv…

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## [Chat box loading correctly but completely empty](https://forums.eveonline.com/t/chat-box-loading-correctly-but-completely-empty/213443)

<div class="topic-metadata">

**Author:** [@Baltheazar\_Akhenaton](https://forums.eveonline.com/u/Baltheazar_Akhenaton)\
**Replies:** 5\
**Last updated:** [February 3, 2020, 6:35pm UTC](https://forums.eveonline.com/t/chat-box-loading-correctly-but-completely-empty/213443 "2020-02-03T18:35:50Z")

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Dear All since 3 days more or less my chat box is completely empty in the pc i use to play when connected to my company lan during lunch break. i tried purging the cache and cleaning the client but it does not seem to …

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## [Minor issue with missions and warping to location](https://forums.eveonline.com/t/minor-issue-with-missions-and-warping-to-location/216600)

<div class="topic-metadata">

**Author:** [@Tatanka\_Startamer](https://forums.eveonline.com/u/Tatanka_Startamer)\
**Replies:** 3\
**Last updated:** [February 3, 2020, 6:08pm UTC](https://forums.eveonline.com/t/minor-issue-with-missions-and-warping-to-location/216600 "2020-02-03T18:08:51Z")

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When I get a mission which takes me to a different system, about half the time, the prompt in the left side of the screen, under the mission header, never appears (warp to location). When this happens, if I just double-…

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## [Launcher - separate profile for two chars on same account?](https://forums.eveonline.com/t/launcher-separate-profile-for-two-chars-on-same-account/216216)

<div class="topic-metadata">

**Author:** [@Issit\_Strange](https://forums.eveonline.com/u/Issit_Strange)\
**Replies:** 10\
**Last updated:** [February 3, 2020, 3:32pm UTC](https://forums.eveonline.com/t/launcher-separate-profile-for-two-chars-on-same-account/216216 "2020-02-03T15:32:21Z")

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Unless I’m misreading it, profiles are able to have different settings per character? So, say I want my miner char to log on on second screen, so i can play and keep an eye on other stuff, but my PvE char to log on to ma…

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## [USA players unable to login for over 48+ hrs now without, regardless of DDOS attack/server statuses](https://forums.eveonline.com/t/usa-players-unable-to-login-for-over-48-hrs-now-without-regardless-of-ddos-attack-server-statuses/214404)

<div class="topic-metadata">

**Author:** [@Structure\_Holding\_Character](https://forums.eveonline.com/u/Structure_Holding_Character)\
**Replies:** 45\
**Last updated:** [February 3, 2020, 10:15am UTC](https://forums.eveonline.com/t/usa-players-unable-to-login-for-over-48-hrs-now-without-regardless-of-ddos-attack-server-statuses/214404 "2020-02-03T10:15:16Z")

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Hi, I’m a player from the USA and have been completely unable to login for roughly 48 hours now. The best myself or any other US corpmates can get is 1-2 accounts online after ~15 minutes of waiting, but clients remain c…

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## [Agent fails to change declined mission](https://forums.eveonline.com/t/agent-fails-to-change-declined-mission/216092)

<div class="topic-metadata">

**Author:** [@dewk](https://forums.eveonline.com/u/dewk)\
**Replies:** 0\
**Last updated:** [February 2, 2020, 8:32pm UTC](https://forums.eveonline.com/t/agent-fails-to-change-declined-mission/216092 "2020-02-02T20:32:11Z")

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For the last 4 days a lvl4 agent has only been offering Anomic Agent mission, very time I decline the mission and request a new one I get the same mission, just different system. Is this an known issue?

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## [I cancelled my sub but my credit card was charged today](https://forums.eveonline.com/t/i-cancelled-my-sub-but-my-credit-card-was-charged-today/216027)

<div class="topic-metadata">

**Author:** [@lulzrawr\_ahchoo](https://forums.eveonline.com/u/lulzrawr_ahchoo)\
**Replies:** 1\
**Last updated:** [February 2, 2020, 8:27pm UTC](https://forums.eveonline.com/t/i-cancelled-my-sub-but-my-credit-card-was-charged-today/216027 "2020-02-02T20:27:08Z")

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Edit: This issue was promptly resolved by the devs. Tyvm.

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## [Corrupted Graphics if tabbed out](https://forums.eveonline.com/t/corrupted-graphics-if-tabbed-out/206257)

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**Author:** [@Ablation\_Kahoudi](https://forums.eveonline.com/u/Ablation_Kahoudi)\
**Replies:** 11\
**Last updated:** [February 2, 2020, 12:44pm UTC](https://forums.eveonline.com/t/corrupted-graphics-if-tabbed-out/206257 "2020-02-02T12:44:42Z")

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I’m running a rMBP 15", i7, 16GB RAM, with a AMD Radeon Pro 45 on the latest version of macOS Catalina. Each time I tab out of eve to quickly do something else like check a webpage and then come back to EVE, the graphic…

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## [No local and Corp chat](https://forums.eveonline.com/t/no-local-and-corp-chat/215222)

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**Author:** [@Dragisa\_Mileghere](https://forums.eveonline.com/u/Dragisa_Mileghere)\
**Replies:** 43\
**Last updated:** [February 2, 2020, 12:42pm UTC](https://forums.eveonline.com/t/no-local-and-corp-chat/215222 "2020-02-02T12:42:45Z")

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I didn’t login for couple off days and today my local and corp chat is blank. I am at Hi sec but same issue is in low sec systems. Is it Local off again or there is a new issue?

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## [Career Mission Issue - Advanced Military Grants wrong frigate](https://forums.eveonline.com/t/career-mission-issue-advanced-military-grants-wrong-frigate/215769)

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**Author:** [@Ernie\_Ernaga](https://forums.eveonline.com/u/Ernie_Ernaga)\
**Replies:** 0\
**Last updated:** [February 1, 2020, 8:47pm UTC](https://forums.eveonline.com/t/career-mission-issue-advanced-military-grants-wrong-frigate/215769 "2020-02-01T20:47:53Z")

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Hello, I’ve created an alt to play with my wife and intridyce her to the game and I’ve noticed something weird. In the Advanced Military Career missions, mission 2of 10 (Angel of Mercy), at Embod Pator Tech School, it s…

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## [Moving mouse gives 0 fps](https://forums.eveonline.com/t/moving-mouse-gives-0-fps/215280)

<div class="topic-metadata">

**Author:** [@implor](https://forums.eveonline.com/u/implor)\
**Replies:** 16\
**Last updated:** [February 1, 2020, 8:32pm UTC](https://forums.eveonline.com/t/moving-mouse-gives-0-fps/215280 "2020-02-01T20:32:07Z")

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When i move my mouse I will get 0 FPS. stop doing anything and it jumps to max. I see that GPU usage will drop to almost zero when the mouse is moving in eve window. Moving mouse outside eve window will still give me f…

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## [Paid Sub but still Alpha](https://forums.eveonline.com/t/paid-sub-but-still-alpha/215754)

<div class="topic-metadata">

**Author:** [@Finian\_Eistiras](https://forums.eveonline.com/u/Finian_Eistiras)\
**Replies:** 0\
**Last updated:** [February 1, 2020, 8:04pm UTC](https://forums.eveonline.com/t/paid-sub-but-still-alpha/215754 "2020-02-01T20:04:14Z")

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Good day, I had my sub renew for a 3 months period, but have since fallen back to Alpha state. I have opened a support ticket with no answer. The payment for 3 months shows in my transaction list in the account portal, …

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## [Top worst game as of today](https://forums.eveonline.com/t/top-worst-game-as-of-today/215557)

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**Author:** [@Sir\_Calaback\_DoomLords](https://forums.eveonline.com/u/Sir_Calaback_DoomLords)\
**Replies:** 4\
**Last updated:** [February 1, 2020, 7:13pm UTC](https://forums.eveonline.com/t/top-worst-game-as-of-today/215557 "2020-02-01T19:13:56Z")

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As of today I myself am ranking EVE as the worst game online ever do to there total incompetency in maintain. and fixing the game problems. If you can’t get it together then reach to someone in say Microsoft or even Bliz…

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## [Unable to Connect to Tranq. on Port 26000](https://forums.eveonline.com/t/unable-to-connect-to-tranq-on-port-26000/214873)

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**Author:** [@Dustin\_Hickey](https://forums.eveonline.com/u/Dustin_Hickey)\
**Replies:** 16\
**Last updated:** [February 1, 2020, 7:13pm UTC](https://forums.eveonline.com/t/unable-to-connect-to-tranq-on-port-26000/214873 "2020-02-01T19:13:20Z")

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All day today out of nowhere both myself and my buddy (in the same office) cannot connect and get the port 26000 error. We tried changing ports to the other one that we found as a work around from years ago but that did…

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## [Losing connection frequently](https://forums.eveonline.com/t/losing-connection-frequently/213387)

<div class="topic-metadata">

**Author:** [@Eva\_Govlia](https://forums.eveonline.com/u/Eva_Govlia)\
**Replies:** 14\
**Last updated:** [January 31, 2020, 8:59pm UTC](https://forums.eveonline.com/t/losing-connection-frequently/213387 "2020-01-31T20:59:21Z")

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Since a few days ago I have been experiencing this losing connection pain like every 30minuts or an hour. its never happened to me before. if anyone can help that would be very grateful. I tried using WTFast gpn but stil…

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## [Again a day with lag rubberbanding and connection issues](https://forums.eveonline.com/t/again-a-day-with-lag-rubberbanding-and-connection-issues/214255)

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**Author:** [@Samuel\_Sachs](https://forums.eveonline.com/u/Samuel_Sachs)\
**Replies:** 9\
**Last updated:** [January 31, 2020, 3:35pm UTC](https://forums.eveonline.com/t/again-a-day-with-lag-rubberbanding-and-connection-issues/214255 "2020-01-31T15:35:49Z")

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Since a couple days it seems eve online servers are under hard pressure from ddos and also today i came back online and the issues bgeun, disconnects, rubberbanding, lagg and such things are now the daily deal ?

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## [Lost Plex](https://forums.eveonline.com/t/lost-plex/214802)

<div class="topic-metadata">

**Author:** [@Gator\_C\_Matai](https://forums.eveonline.com/u/Gator_C_Matai)\
**Replies:** 5\
**Last updated:** [January 31, 2020, 2:45pm UTC](https://forums.eveonline.com/t/lost-plex/214802 "2020-01-31T14:45:16Z")

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A week ago, I tried to sell 160 Plex using the normal exchange in the vault. I got an error message during the process that the “quote expired” and nothing happened. I then checked the vault and the 160 plex was missing.…

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## [All Day last 3 days, Ugh](https://forums.eveonline.com/t/all-day-last-3-days-ugh/214683)

<div class="topic-metadata">

**Author:** [@Tempelton\_Utama](https://forums.eveonline.com/u/Tempelton_Utama)\
**Replies:** 8\
**Last updated:** [January 30, 2020, 2:55pm UTC](https://forums.eveonline.com/t/all-day-last-3-days-ugh/214683 "2020-01-30T14:55:26Z")

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Very worst i have seen

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## [Connectivity Issue in US points to 99.82.178.108 - amazon node in Virginia](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700)

<div class="topic-metadata">

**Author:** [@Rururu\_Rensalot](https://forums.eveonline.com/u/Rururu_Rensalot)\
**Replies:** 13\
**Last updated:** [January 30, 2020, 1:16pm UTC](https://forums.eveonline.com/t/connectivity-issue-in-us-points-to-99-82-178-108-amazon-node-in-virginia/214700 "2020-01-30T13:16:16Z")

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Hey guys! Ran the traceroute tool in the launcher - and found what appears to be my connectivity issue. An amazon node in Virginia - please run the tool and see if your packets die at this same address as mine do. My …

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## [WINE Issue](https://forums.eveonline.com/t/wine-issue/213104)

<div class="topic-metadata">

**Author:** [@N0oo0B\_Saraki](https://forums.eveonline.com/u/N0oo0B_Saraki)\
**Replies:** 2\
**Last updated:** [January 30, 2020, 3:34am UTC](https://forums.eveonline.com/t/wine-issue/213104 "2020-01-30T03:34:36Z")

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Hello, I’ve recently downloaded eve, at the beginning it worked but lately i can’t launch the game, i don’t know what the problem is but it seems like the wine client crash. It’s during processing bulkdata it crashes. D…

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## [Sudden connection difficulty](https://forums.eveonline.com/t/sudden-connection-difficulty/211283)

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**Author:** [@Aramatheia](https://forums.eveonline.com/u/Aramatheia)\
**Replies:** 4\
**Last updated:** [January 29, 2020, 1:36am UTC](https://forums.eveonline.com/t/sudden-connection-difficulty/211283 "2020-01-29T01:36:42Z")

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so i been back playing for a month or 2 now and as of tonight Im struggling to connect. I have been on the internet all day just a short while ago turned off the xbox after palying some hours of halo multiplayer but tryi…

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## [Again, broken channels, chat and unresponsive client](https://forums.eveonline.com/t/again-broken-channels-chat-and-unresponsive-client/211277)

<div class="topic-metadata">

**Author:** [@Claire\_42a](https://forums.eveonline.com/u/Claire_42a)\
**Replies:** 8\
**Last updated:** [January 28, 2020, 5:55pm UTC](https://forums.eveonline.com/t/again-broken-channels-chat-and-unresponsive-client/211277 "2020-01-28T17:55:53Z")

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Has this become the new standard of EVe online? I pay monthly to have some sort of recreational time, not to have problems.

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## [Is it possible to copy my existing windows installation onto my Linux partition and have the launcher recognise the data?](https://forums.eveonline.com/t/is-it-possible-to-copy-my-existing-windows-installation-onto-my-linux-partition-and-have-the-launcher-recognise-the-data/214093)

<div class="topic-metadata">

**Author:** [@Xuriya\_Sokarad](https://forums.eveonline.com/u/Xuriya_Sokarad)\
**Replies:** 0\
**Last updated:** [January 27, 2020, 9:54pm UTC](https://forums.eveonline.com/t/is-it-possible-to-copy-my-existing-windows-installation-onto-my-linux-partition-and-have-the-launcher-recognise-the-data/214093 "2020-01-27T21:54:06Z")

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I’ve recently been switched to metered internet and cannot currently download the game data. I already have it in a non-functioning windows 7 partition. I’ve got the launcher installed and running already. Can it be d…

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## [UI scaling automatically locking to 90% (UPDATED WITH FIX)](https://forums.eveonline.com/t/ui-scaling-automatically-locking-to-90-updated-with-fix/213883)

<div class="topic-metadata">

**Author:** [@Dr\_Diamond](https://forums.eveonline.com/u/Dr_Diamond)\
**Replies:** 0\
**Last updated:** [January 26, 2020, 7:52pm UTC](https://forums.eveonline.com/t/ui-scaling-automatically-locking-to-90-updated-with-fix/213883 "2020-01-26T19:52:44Z")

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When I initially started this thread i was having this problem but found the fix halfway thru. Hopefully by writing this it can help anyone else in future need. Client #1 (Problem client) The UI scaling is automaticall…

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## [WINE detected as Malware](https://forums.eveonline.com/t/wine-detected-as-malware/213755)

<div class="topic-metadata">

**Author:** [@Kath\_Audeles](https://forums.eveonline.com/u/Kath_Audeles)\
**Replies:** 0\
**Last updated:** [January 26, 2020, 3:26am UTC](https://forums.eveonline.com/t/wine-detected-as-malware/213755 "2020-01-26T03:26:20Z")

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I was running the “Quick Scan” of Bitdefender Virus Scanner (with latest virus definitions) when after scanning, it had deleted most of the \*.exe files of WINE in the EVE Online app. REASON: Malawares and malawares and …

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## [Unable to log into the Eve online Support Website](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214)

<div class="topic-metadata">

**Author:** [@Gustav\_Mannfred](https://forums.eveonline.com/u/Gustav_Mannfred)\
**Replies:** 1\
**Last updated:** [January 25, 2020, 9:54am UTC](https://forums.eveonline.com/t/unable-to-log-into-the-eve-online-support-website/213214 "2020-01-25T09:54:01Z")

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When I try to log into the Eve support website to see my tickets, I get ERR\_HTTP2\_PROTOCOL\_ERROR from Chrome. Is anyone else having the same problem?

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## [Glich, Exploit or what?](https://forums.eveonline.com/t/glich-exploit-or-what/213071)

<div class="topic-metadata">

**Author:** [@SlopTopp](https://forums.eveonline.com/u/SlopTopp)\
**Replies:** 6\
**Last updated:** [January 23, 2020, 7:01pm UTC](https://forums.eveonline.com/t/glich-exploit-or-what/213071 "2020-01-23T19:01:18Z")

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Location: Adacyne system- a week or so ago noticed character and his capsule showing up on dscan, a week or so later this character, still in his capsule, still in dscan. Never seen this before, just wondering can this b…

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