# Issues, Workarounds & Localization

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/88.md?page=99

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 100

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## [macOS 10.15 Support](https://forums.eveonline.com/t/macos-10-15-support/165338)

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**Author:** [@Xavius\_Utama](https://forums.eveonline.com/u/Xavius_Utama)\
**Replies:** 3\
**Last updated:** [August 27, 2019, 11:44am UTC](https://forums.eveonline.com/t/macos-10-15-support/165338 "2019-08-27T11:44:01Z")

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I know that CCP has stated that they are working on a 64 bit Mac client but now that the public beta of macOS 10.15 is just next month, I am concerned about availability. MacOS 10.15 does not support any 32 bit apps at a…

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## [Port 5222?](https://forums.eveonline.com/t/port-5222/184531)

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**Author:** [@Kayi\_Brixius](https://forums.eveonline.com/u/Kayi_Brixius)\
**Replies:** 1\
**Last updated:** [August 27, 2019, 1:59am UTC](https://forums.eveonline.com/t/port-5222/184531 "2019-08-27T01:59:44Z")

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I’m having issues with Chat. An error saying that my chat isn’t connecting on port 5222. How can I fix this?

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## [Clicking "Log off" freezes my computer and I am forced to hard-restart](https://forums.eveonline.com/t/clicking-log-off-freezes-my-computer-and-i-am-forced-to-hard-restart/183199)

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**Author:** [@SgtEggnog](https://forums.eveonline.com/u/SgtEggnog)\
**Replies:** 2\
**Last updated:** [August 26, 2019, 7:47pm UTC](https://forums.eveonline.com/t/clicking-log-off-freezes-my-computer-and-i-am-forced-to-hard-restart/183199 "2019-08-26T19:47:02Z")

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Hello. On all my clients when I click “Log off” from the settings menu my computer freezes and I am forced to hold the power button down on my laptop to force a shutdown. My current workaround is that I have to open my…

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## [Unable collection rewards from the third day of the current campaign](https://forums.eveonline.com/t/unable-collection-rewards-from-the-third-day-of-the-current-campaign/185881)

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**Author:** [@Jexter\_Dvorak](https://forums.eveonline.com/u/Jexter_Dvorak)\
**Replies:** 1\
**Last updated:** [August 26, 2019, 4:02pm UTC](https://forums.eveonline.com/t/unable-collection-rewards-from-the-third-day-of-the-current-campaign/185881 "2019-08-26T16:02:25Z")

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I think they should allow us to claim the last reward also today, as the campaign is still running. I admit that I was not home on Friday and only heard about the whole thing the next day, but when you run an event that …

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## [NPC miners empty belts in Career agent systems](https://forums.eveonline.com/t/npc-miners-empty-belts-in-career-agent-systems/185532)

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**Author:** [@Jai\_Capala](https://forums.eveonline.com/u/Jai_Capala)\
**Replies:** 3\
**Last updated:** [August 25, 2019, 2:22pm UTC](https://forums.eveonline.com/t/npc-miners-empty-belts-in-career-agent-systems/185532 "2019-08-25T14:22:05Z")

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Per title, no sure you want new players warping to empty asteroid belts. Noticed it in my tutorial and career agent system, went to another factions career agents and same thing, empty belts. Returning player so I knew…

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## [Planetary Interaction](https://forums.eveonline.com/t/planetary-interaction/185521)

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**Author:** [@Joia\_Crenca](https://forums.eveonline.com/u/Joia_Crenca)\
**Replies:** 0\
**Last updated:** [August 25, 2019, 12:59am UTC](https://forums.eveonline.com/t/planetary-interaction/185521 "2019-08-25T00:59:07Z")

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Are folks still noticing issues with the PI menu? I put in some changes, and then the submit button wouldn’t work. There didn’t seem to be problems with the changes. So I had to lose all the work and start over.

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## [Going form Dual screen to Single](https://forums.eveonline.com/t/going-form-dual-screen-to-single/185160)

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**Author:** [@IceWolf\_Lambda](https://forums.eveonline.com/u/IceWolf_Lambda)\
**Replies:** 4\
**Last updated:** [August 23, 2019, 1:34pm UTC](https://forums.eveonline.com/t/going-form-dual-screen-to-single/185160 "2019-08-23T13:34:17Z")

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Hi I Changed from Dual to single screen ( My launcher was on the second screen) and now when I launch the launcher it doesn’t appear. Is there a way to reset where the launcher is? I have tried reinstalling and told th…

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## [Player Bounties paying 10% of Insurance but reducing the player bounty by 20%](https://forums.eveonline.com/t/player-bounties-paying-10-of-insurance-but-reducing-the-player-bounty-by-20/184896)

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**Author:** [@addelee](https://forums.eveonline.com/u/addelee)\
**Replies:** 3\
**Last updated:** [August 23, 2019, 12:09pm UTC](https://forums.eveonline.com/t/player-bounties-paying-10-of-insurance-but-reducing-the-player-bounty-by-20/184896 "2019-08-23T12:09:22Z")

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Bounties are not being applied correctly at present. It appears that they are paying a total of 10% of the insurance to the person doing the killing, but reducing the killed persons bounty by 20%. I had a purifier I te…

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## [I want to cancel my subscription](https://forums.eveonline.com/t/i-want-to-cancel-my-subscription/184432)

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**Author:** [@Hector\_Nabali](https://forums.eveonline.com/u/Hector_Nabali)\
**Replies:** 6\
**Last updated:** [August 22, 2019, 3:35pm UTC](https://forums.eveonline.com/t/i-want-to-cancel-my-subscription/184432 "2019-08-22T15:35:13Z")

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Due to the latest changes in the game, blackout, cloaky campers and others I want to cancel the game subscription. I did it in July and they have charged me the month of August, I do it this month from account managemen…

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## [Eve not launching after todays update. (bad signature for file root:/bin/\_trinity\_dx9\_deploy.dll)](https://forums.eveonline.com/t/eve-not-launching-after-todays-update-bad-signature-for-file-root-bin-trinity-dx9-deploy-dll/184083)

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**Author:** [@Gordon11112](https://forums.eveonline.com/u/Gordon11112)\
**Replies:** 2\
**Last updated:** [August 21, 2019, 10:40pm UTC](https://forums.eveonline.com/t/eve-not-launching-after-todays-update-bad-signature-for-file-root-bin-trinity-dx9-deploy-dll/184083 "2019-08-21T22:40:14Z")

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After DT Eve is not starting anymore. Below is start up log I tried to delete the file, renamed it. A new one is created, still file is edited, or corrupted. I did load the complete game new. Still error. Any Ideas g…

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## [Skills refusing to train](https://forums.eveonline.com/t/skills-refusing-to-train/182975)

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**Author:** [@Firebon\_Orlenard](https://forums.eveonline.com/u/Firebon_Orlenard)\
**Replies:** 1\
**Last updated:** [August 21, 2019, 10:56am UTC](https://forums.eveonline.com/t/skills-refusing-to-train/182975 "2019-08-21T10:56:40Z")

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I have a new omega account that I have a multiple pilot training certificate for, so skills are training, but some skills refuse to train, and the issue is not because I don’t have previous skills or that I have too many…

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## [Evelauncher.exe - Entry Point not found!](https://forums.eveonline.com/t/evelauncher-exe-entry-point-not-found/184095)

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**Author:** [@Felix\_Victrix](https://forums.eveonline.com/u/Felix_Victrix)\
**Replies:** 0\
**Last updated:** [August 20, 2019, 6:44pm UTC](https://forums.eveonline.com/t/evelauncher-exe-entry-point-not-found/184095 "2019-08-20T18:44:28Z")

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Last night all good , now im trying to openthe launcher and thats pop up , HELP!!!

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## [Using EVE 3rd party app system drops my internet speed to 0 MB/s](https://forums.eveonline.com/t/using-eve-3rd-party-app-system-drops-my-internet-speed-to-0-mb-s/183919)

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**Author:** [@Cage\_Man](https://forums.eveonline.com/u/Cage_Man)\
**Replies:** 0\
**Last updated:** [August 19, 2019, 10:38pm UTC](https://forums.eveonline.com/t/using-eve-3rd-party-app-system-drops-my-internet-speed-to-0-mb-s/183919 "2019-08-19T22:38:40Z")

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Odd but I now remember that the last time I needed to make 3rd party authorization tickets that involved the “callback” URL my internet card would freak out, reset, and still “work” but extremely slowly. I’ve reset my m…

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## [Multiple dc's "network communication interrupted"](https://forums.eveonline.com/t/multiple-dcs-network-communication-interrupted/183835)

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**Author:** [@Aramatheia](https://forums.eveonline.com/u/Aramatheia)\
**Replies:** 1\
**Last updated:** [August 19, 2019, 9:04pm UTC](https://forums.eveonline.com/t/multiple-dcs-network-communication-interrupted/183835 "2019-08-19T21:04:17Z")

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Ever since this evening australia time, 6pm or later I have had multiple instances where the game would lag then dc me shortly after with the following error box message. "Network communication between your computer and…

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## [Eve Launcher: Error Could not save user data, which indicates storage may be corrupt?](https://forums.eveonline.com/t/eve-launcher-error-could-not-save-user-data-which-indicates-storage-may-be-corrupt/147437)

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**Author:** [@Sa\_Angrael](https://forums.eveonline.com/u/Sa_Angrael)\
**Replies:** 5\
**Last updated:** [August 19, 2019, 10:10am UTC](https://forums.eveonline.com/t/eve-launcher-error-could-not-save-user-data-which-indicates-storage-may-be-corrupt/147437 "2019-08-19T10:10:23Z")

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I keep getting this error every time I launch an account. Any idea how to fix it? Ive messed with windows permissions and asked a few other people, but havent been able to resolve it.

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## [Skill on demand issue](https://forums.eveonline.com/t/skill-on-demand-issue/183363)

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**Author:** [@Wylde\_Sterling](https://forums.eveonline.com/u/Wylde_Sterling)\
**Replies:** 2\
**Last updated:** [August 18, 2019, 12:50am UTC](https://forums.eveonline.com/t/skill-on-demand-issue/183363 "2019-08-18T00:50:24Z")

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I didn’t purchase skills in a while, and yesterday I tried to get some skills that can be purchased on demand, and nothing happens when I click the ‘Buy Skill’ button. I live in a wormhole so I thought that is the issue,…

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## [Anyone else having chat system issues since Aug 15th update?](https://forums.eveonline.com/t/anyone-else-having-chat-system-issues-since-aug-15th-update/183120)

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**Author:** [@Navick\_Onzo](https://forums.eveonline.com/u/Navick_Onzo)\
**Replies:** 2\
**Last updated:** [August 17, 2019, 6:51pm UTC](https://forums.eveonline.com/t/anyone-else-having-chat-system-issues-since-aug-15th-update/183120 "2019-08-17T18:51:42Z")

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It seems that nobody can see what I am typing in any chat channel in game post the 15.1 update. So I was wondering if I was the only one. So far after clearing cash (in game) and doing an integrity check from the launc…

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## [Sorting of Skill queue wrong when imported form clipboard](https://forums.eveonline.com/t/sorting-of-skill-queue-wrong-when-imported-form-clipboard/183321)

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**Author:** [@Aphatasis](https://forums.eveonline.com/u/Aphatasis)\
**Replies:** 0\
**Last updated:** [August 17, 2019, 7:00am UTC](https://forums.eveonline.com/t/sorting-of-skill-queue-wrong-when-imported-form-clipboard/183321 "2019-08-17T07:00:59Z")

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When I import my Skills to the queue form clipboard, the sorting will be changed, feels like a bug! Repair Drone Operation I Medium Drone Operation II Minmatar Drone Specialization I Gallente Drone Specialization I …

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## [Fleet NPC Kills creating Yellow Wrecks for everybody!](https://forums.eveonline.com/t/fleet-npc-kills-creating-yellow-wrecks-for-everybody/183286)

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**Author:** [@Zutan\_Rits](https://forums.eveonline.com/u/Zutan_Rits)\
**Replies:** 1\
**Last updated:** [August 17, 2019, 1:36am UTC](https://forums.eveonline.com/t/fleet-npc-kills-creating-yellow-wrecks-for-everybody/183286 "2019-08-17T01:36:17Z")

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Today I came across this problem of fleet NPC kills creating yellow wrecks for everybody inside or outside the fleet ! Is this a recent or old problem ? Someone else is having the same problem ?

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## [Screen capture functionality being blocked by Windows Security anti-ransomware file protection](https://forums.eveonline.com/t/screen-capture-functionality-being-blocked-by-windows-security-anti-ransomware-file-protection/183185)

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**Author:** [@ugh\_zug](https://forums.eveonline.com/u/ugh_zug)\
**Replies:** 1\
**Last updated:** [August 16, 2019, 6:50pm UTC](https://forums.eveonline.com/t/screen-capture-functionality-being-blocked-by-windows-security-anti-ransomware-file-protection/183185 "2019-08-16T18:50:55Z")

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Hi there, if you are running Windows 10’s Windows Security package with anti-ransomware file management on, you will not be able to take screenshots because of the directory EVE saves its screenshots to. If you go to yo…

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## [Mailing List](https://forums.eveonline.com/t/mailing-list/183134)

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**Author:** [@elephantman62](https://forums.eveonline.com/u/elephantman62)\
**Replies:** 0\
**Last updated:** [August 16, 2019, 2:14pm UTC](https://forums.eveonline.com/t/mailing-list/183134 "2019-08-16T14:14:55Z")

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I have stopped receiving any mail through any of my mailing list that i am on. The rest of my mailing systems works just fine. to test i have even send out mail on these list and have received replays to the mail i sent …

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## [Linux (Manjaro), 4790k @ 4.5Ghz, 16gig RAM, Vega64 Sapphire Nitro+, 1x LCD, 1080p, 144hz - inconsistent FPS](https://forums.eveonline.com/t/linux-manjaro-4790k-4-5ghz-16gig-ram-vega64-sapphire-nitro-1x-lcd-1080p-144hz-inconsistent-fps/183132)

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**Author:** [@Helene\_Nguyen](https://forums.eveonline.com/u/Helene_Nguyen)\
**Replies:** 0\
**Last updated:** [August 16, 2019, 2:06pm UTC](https://forums.eveonline.com/t/linux-manjaro-4790k-4-5ghz-16gig-ram-vega64-sapphire-nitro-1x-lcd-1080p-144hz-inconsistent-fps/183132 "2019-08-16T14:06:47Z")

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For whatever reasons I cannot maintain stable FPS. Depending on where I am in the game, my FPS vary between 25 and 140. Any help, pointer etc. is HIGHLY appreciated! o7

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## [Abyss disconnection](https://forums.eveonline.com/t/abyss-disconnection/183122)

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**Author:** [@Kiro\_Skye](https://forums.eveonline.com/u/Kiro_Skye)\
**Replies:** 0\
**Last updated:** [August 16, 2019, 1:37pm UTC](https://forums.eveonline.com/t/abyss-disconnection/183122 "2019-08-16T13:37:20Z")

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Hi all, I play eve from 2014 and never get disconnected from the game. Today something strange happened. I entered in a new room I started moving and targeting enemies and then disconnected, my internet was ok, only ev…

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## [Constant freezing and stalling](https://forums.eveonline.com/t/constant-freezing-and-stalling/180394)

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**Author:** [@Efleion\_Berrendow](https://forums.eveonline.com/u/Efleion_Berrendow)\
**Replies:** 5\
**Last updated:** [August 15, 2019, 4:25pm UTC](https://forums.eveonline.com/t/constant-freezing-and-stalling/180394 "2019-08-15T16:25:58Z")

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Hey first time posting on the forum :sweat\_smile: for some reason my game keeps freezing and dropping frames even though. my system isn’t breaking a sweat turned the graphics settings down given the application high pr…

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## [Stolen accounts](https://forums.eveonline.com/t/stolen-accounts/182717)

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**Author:** [@Saigoth](https://forums.eveonline.com/u/Saigoth)\
**Replies:** 3\
**Last updated:** [August 15, 2019, 3:56pm UTC](https://forums.eveonline.com/t/stolen-accounts/182717 "2019-08-15T15:56:49Z")

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Ccp gave 2 of my accounts to someone through account recovery and its been nearly 2 weeks and i havent gotten any response from my tickets What should i do

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## [Now in buisiness trip, cant login](https://forums.eveonline.com/t/now-in-buisiness-trip-cant-login/182454)

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**Author:** [@Pav\_Toss](https://forums.eveonline.com/u/Pav_Toss)\
**Replies:** 2\
**Last updated:** [August 15, 2019, 12:34pm UTC](https://forums.eveonline.com/t/now-in-buisiness-trip-cant-login/182454 "2019-08-15T12:34:50Z")

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Where in business trip, last 3 days loG in and play was without problems, yesterday during try out to log in get a message that assigned client unexpectedly crashed during login. Was finaly completely uninstalled client …

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## [Mac Client Crashing on 'Session Change'](https://forums.eveonline.com/t/mac-client-crashing-on-session-change/4851)

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**Author:** [@Rufelza](https://forums.eveonline.com/u/Rufelza)\
**Replies:** 4\
**Last updated:** [August 13, 2019, 2:53pm UTC](https://forums.eveonline.com/t/mac-client-crashing-on-session-change/4851 "2019-08-13T14:53:28Z")

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As previously reported some users are experiencing issues when undergoing a session change i.e. docking/undocking. As suggested on a previous thread on the old forums I have cleared 'All Cache Files' from the Reset Set…

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## [Plotted course disappears as selected objectc](https://forums.eveonline.com/t/plotted-course-disappears-as-selected-objectc/181854)

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**Author:** [@Buoytender\_Bob](https://forums.eveonline.com/u/Buoytender_Bob)\
**Replies:** 0\
**Last updated:** [August 12, 2019, 8:42pm UTC](https://forums.eveonline.com/t/plotted-course-disappears-as-selected-objectc/181854 "2019-08-12T20:42:13Z")

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When setting a course using set as destination, there will be times where the highlighted next jump gate shown in the selected object window fails to appear. The plotted course remains intact, the next gate is highlighte…

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## [UI Resetting Every day at the moment](https://forums.eveonline.com/t/ui-resetting-every-day-at-the-moment/181536)

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**Author:** [@NeoTheo](https://forums.eveonline.com/u/NeoTheo)\
**Replies:** 4\
**Last updated:** [August 11, 2019, 1:01pm UTC](https://forums.eveonline.com/t/ui-resetting-every-day-at-the-moment/181536 "2019-08-11T13:01:09Z")

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Hi all, not sure if anyone knows how to resolve this (or if its just an issue CCP need to fix). My in game UI is resetting every time i log in at the moment, its never done this before, just the last week. So overview,…

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## [Chat Word Filters Issue](https://forums.eveonline.com/t/chat-word-filters-issue/181531)

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**Author:** [@Vas\_Vadum](https://forums.eveonline.com/u/Vas_Vadum)\
**Replies:** 0\
**Last updated:** [August 11, 2019, 8:23am UTC](https://forums.eveonline.com/t/chat-word-filters-issue/181531 "2019-08-11T08:23:09Z")

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So originally I posted this on Reddit and people trolled and harassed me, insulted me, treated me like ■■■■. Someone told me that CCP pays more attention to the reddit so I thought it’d get seen faster but all it did was…

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