# EVE Launcher

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/eve-launcher/91.md?page=7

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 8

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## [Request: formal Linux support again](https://forums.eveonline.com/t/request-formal-linux-support-again/326768)

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**Author:** [@TheVault](https://forums.eveonline.com/u/TheVault)\
**Replies:** 10\
**Last updated:** [September 24, 2021, 2:38am UTC](https://forums.eveonline.com/t/request-formal-linux-support-again/326768 "2021-09-24T02:38:44Z")

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CCP stopped making a linux client. Now with Windows 11 coming a lot of people will probably switch over to linux. Microsoft is demanding TPM2. A lot of computers (or virtual machines) do not have that or support that. …

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## [SSL Inspection](https://forums.eveonline.com/t/ssl-inspection/329388)

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**Author:** [@Chribba](https://forums.eveonline.com/u/Chribba)\
**Replies:** 0\
**Last updated:** [September 23, 2021, 1:48pm UTC](https://forums.eveonline.com/t/ssl-inspection/329388 "2021-09-23T13:48:37Z")

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Has anyone encountered any way of adding/installing your own CA certificate in the launcher/client? I’m running SSL inspection on my network, doing so breaks part of the client (such as downloading avatars) likely since …

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## [Launcher not working](https://forums.eveonline.com/t/launcher-not-working/328565)

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**Author:** [@Igor\_Chiechciev\_Karchevchy](https://forums.eveonline.com/u/Igor_Chiechciev_Karchevchy)\
**Replies:** 1\
**Last updated:** [September 18, 2021, 1:01pm UTC](https://forums.eveonline.com/t/launcher-not-working/328565 "2021-09-18T13:01:09Z")

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Hey Folks, anyone else having the issue that the launcher update went through an then it suddenly doesn’t work anymore ? Already reinstalled twice, recreated shared content and also installed with the contentpack from …

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## [Game Won't Launch In Windowed Mode](https://forums.eveonline.com/t/game-wont-launch-in-windowed-mode/328429)

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**Author:** [@Doinko\_Parfin](https://forums.eveonline.com/u/Doinko_Parfin)\
**Replies:** 0\
**Last updated:** [September 16, 2021, 5:45pm UTC](https://forums.eveonline.com/t/game-wont-launch-in-windowed-mode/328429 "2021-09-16T17:45:30Z")

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If I start the game up, switch it to fixed windowed mode, it works fine, but if I shut it down and then try to launch it again, it crashes before the game launches. I have to delete the entire settings folder to fix it. …

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## [Huge DL every log in](https://forums.eveonline.com/t/huge-dl-every-log-in/321265)

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**Author:** [@Ivan\_Putski](https://forums.eveonline.com/u/Ivan_Putski)\
**Replies:** 5\
**Last updated:** [September 16, 2021, 1:09am UTC](https://forums.eveonline.com/t/huge-dl-every-log-in/321265 "2021-09-16T01:09:48Z")

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Every time I log into Eve, there is an update that is almost a Gig in size. Am I deleting something w/o knowing it and it has to be replaced every time? I live wayyyy back in the woods and we only have DSL available wi…

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## [Client crashes on Launch](https://forums.eveonline.com/t/client-crashes-on-launch/295281)

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**Author:** [@Kalessi\_Kashada](https://forums.eveonline.com/u/Kalessi_Kashada)\
**Replies:** 24\
**Last updated:** [August 11, 2021, 4:31am UTC](https://forums.eveonline.com/t/client-crashes-on-launch/295281 "2021-08-11T04:31:14Z")

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Hi there, I have a brand new computer and the client launch screen will come up for 2 or 3 seconds then disappear. I’ve tried reinstalling the client multiple times and I still have the same issue. In Event viewer, I …

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## [Root certificate is self signed and untrusted](https://forums.eveonline.com/t/root-certificate-is-self-signed-and-untrusted/321625)

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**Author:** [@Boys-can-cry-too](https://forums.eveonline.com/u/Boys-can-cry-too)\
**Replies:** 4\
**Last updated:** [July 30, 2021, 7:27am UTC](https://forums.eveonline.com/t/root-certificate-is-self-signed-and-untrusted/321625 "2021-07-30T07:27:20Z")

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NOTE: I have posted this before and been told this is a better area to get answers Ï have used the download Eve for windows twice, both times it went like this, I play for a little bit, opening and closing the game a f…

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## [Launcher under wine stopped working](https://forums.eveonline.com/t/launcher-under-wine-stopped-working/319784)

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**Author:** [@Kuran\_Sincomil](https://forums.eveonline.com/u/Kuran_Sincomil)\
**Replies:** 4\
**Last updated:** [July 14, 2021, 8:26pm UTC](https://forums.eveonline.com/t/launcher-under-wine-stopped-working/319784 "2021-07-14T20:26:04Z")

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Arch Linux 5.12.15-arch1-1/ wine-staging 6.12 / dxvk / AMDGPU RX5700XT Launcher stopped working after last update on 13/07/2021 Console log shows: 0110:err:heap:HEAP\_GetPtr Invalid heap 00000000! 0110:err:virtual:virt…

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## [Issue with Launcher](https://forums.eveonline.com/t/issue-with-launcher/318868)

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**Author:** [@Danierfk](https://forums.eveonline.com/u/Danierfk)\
**Replies:** 1\
**Last updated:** [July 6, 2021, 8:23am UTC](https://forums.eveonline.com/t/issue-with-launcher/318868 "2021-07-06T08:23:18Z")

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I use ReShade on EvE to make the colors more friendly for my eyes… But for a few days now, the Laucher overwrites my ReShade installation or at least the part that launches the app with the game. I only managed to make…

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## [\[SOLVED\] Launcher suddenly broke; "Installer Error" on reinstall attempt](https://forums.eveonline.com/t/solved-launcher-suddenly-broke-installer-error-on-reinstall-attempt/316398)

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**Author:** [@Scarrab](https://forums.eveonline.com/u/Scarrab)\
**Replies:** 5\
**Last updated:** [June 17, 2021, 1:26pm UTC](https://forums.eveonline.com/t/solved-launcher-suddenly-broke-installer-error-on-reinstall-attempt/316398 "2021-06-17T13:26:46Z")

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I’ve been playing EVE Online on my PC for several years with no issue. I am not infected with malware and have not done any software or hardware changes or new Windows Updates. A couple of days ago I tried to launch EVE…

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## [So......who else can't connect?](https://forums.eveonline.com/t/so-who-else-cant-connect/316420)

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**Author:** [@Hexo\_Wernes](https://forums.eveonline.com/u/Hexo_Wernes)\
**Replies:** 5\
**Last updated:** [June 16, 2021, 6:22am UTC](https://forums.eveonline.com/t/so-who-else-cant-connect/316420 "2021-06-16T06:22:05Z")

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12:30am eastern. DC’d can’t connect, server down a couple thousand. Anything known?

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## [Launcher stuck updating or installing](https://forums.eveonline.com/t/launcher-stuck-updating-or-installing/315560)

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**Author:** [@Yenaria](https://forums.eveonline.com/u/Yenaria)\
**Replies:** 1\
**Last updated:** [June 9, 2021, 4:09pm UTC](https://forums.eveonline.com/t/launcher-stuck-updating-or-installing/315560 "2021-06-09T16:09:34Z")

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Anyone else have the issue with the launcher getting stuck in the middle of updating or installing. Like any time there’s an update I have to restart the launcher about ten times before it finishes properly otherwise it’…

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## [Launcher is nothing but a grey window after update](https://forums.eveonline.com/t/launcher-is-nothing-but-a-grey-window-after-update/312497)

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**Author:** [@Ryuji\_Soma](https://forums.eveonline.com/u/Ryuji_Soma)\
**Replies:** 2\
**Last updated:** [June 7, 2021, 6:37am UTC](https://forums.eveonline.com/t/launcher-is-nothing-but-a-grey-window-after-update/312497 "2021-06-07T06:37:04Z")

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I left the launcher open for the last two days, but had not logged in in this time. Today, when i tried to launch one of my accounts the client gave no respose, so i restarted it. Then a window popped up about a launch…

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## [An unexpected error blablabla](https://forums.eveonline.com/t/an-unexpected-error-blablabla/314579)

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**Author:** [@Damilola\_Karpow](https://forums.eveonline.com/u/Damilola_Karpow)\
**Replies:** 1\
**Last updated:** [June 3, 2021, 9:47am UTC](https://forums.eveonline.com/t/an-unexpected-error-blablabla/314579 "2021-06-03T09:47:27Z")

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cant start the game

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## [Launcher stuck on Checking Gui Version](https://forums.eveonline.com/t/launcher-stuck-on-checking-gui-version/313826)

<div class="topic-metadata">

**Author:** [@Scaugh](https://forums.eveonline.com/u/Scaugh)\
**Replies:** 2\
**Last updated:** [June 1, 2021, 1:29pm UTC](https://forums.eveonline.com/t/launcher-stuck-on-checking-gui-version/313826 "2021-06-01T13:29:44Z")

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My Eve Launcher is stuck on GUI. The Error is: Please wait Checking GUI version… before changing to Can’t get GUI version info when offline I’ve tried GM Mechanic \[Mar '19\] suggested fix but it’s not working. Dele…

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## [New Launcher Update Crashes](https://forums.eveonline.com/t/new-launcher-update-crashes/302944)

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**Author:** [@Algarion\_Getz](https://forums.eveonline.com/u/Algarion_Getz)\
**Replies:** 9\
**Last updated:** [May 19, 2021, 2:54am UTC](https://forums.eveonline.com/t/new-launcher-update-crashes/302944 "2021-05-19T02:54:32Z")

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Apparently there was a new launcher update today which the launcher tries to install, but when it reaches ~33%, the launcher just closes without any error messages! This means i cannot start the game anymore! I have alr…

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## [Client stuck with "Installing..." and will not let me launch characters](https://forums.eveonline.com/t/client-stuck-with-installing-and-will-not-let-me-launch-characters/311915)

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**Author:** [@BoneChilling\_Chelien](https://forums.eveonline.com/u/BoneChilling_Chelien)\
**Replies:** 3\
**Last updated:** [May 17, 2021, 2:42pm UTC](https://forums.eveonline.com/t/client-stuck-with-installing-and-will-not-let-me-launch-characters/311915 "2021-05-17T14:42:34Z")

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I was in the game and had exiting a character to launch another and it would not let me telling me the client is updating. It’s been stuck there for an hour now. I’ve verified the cache. I’ve completely cleared the cac…

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## [Launcher Max Accounts?](https://forums.eveonline.com/t/launcher-max-accounts/310498)

<div class="topic-metadata">

**Author:** [@Tora\_Bushido](https://forums.eveonline.com/u/Tora_Bushido)\
**Replies:** 3\
**Last updated:** [May 12, 2021, 9:46pm UTC](https://forums.eveonline.com/t/launcher-max-accounts/310498 "2021-05-12T21:46:04Z")

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Is there a max number of accounts I can add to the launcher? Can’t add anymore. It will let me log in account, add code and press enter. Then I keep having an empty screen (so not even the other accounts visible). If I r…

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## [Skill Points Stuck - need help](https://forums.eveonline.com/t/skill-points-stuck-need-help/308853)

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**Author:** [@index\_ikkialt](https://forums.eveonline.com/u/index_ikkialt)\
**Replies:** 9\
**Last updated:** [May 2, 2021, 9:40am UTC](https://forums.eveonline.com/t/skill-points-stuck-need-help/308853 "2021-05-02T09:40:05Z")

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Hi Everyone. I Need help of a competent game master, because tickets I’ve been submitting past 2 days are simply getting ignored or I’m getting absolutely idiotic answers. English is not my first language (or second for…

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## [Launcher wont open , it just hangs at the CCP pop up then dies after a bit](https://forums.eveonline.com/t/launcher-wont-open-it-just-hangs-at-the-ccp-pop-up-then-dies-after-a-bit/291360)

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**Author:** [@Ikken](https://forums.eveonline.com/u/Ikken)\
**Replies:** 12\
**Last updated:** [April 28, 2021, 8:53pm UTC](https://forums.eveonline.com/t/launcher-wont-open-it-just-hangs-at-the-ccp-pop-up-then-dies-after-a-bit/291360 "2021-04-28T20:53:27Z")

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ok so i have have only been playing a week or 2 and the other day the game would not work for me . i click the launcher icon , the CCP logo with the dots pops up and then nothing , it just sits there . and eventually die…

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## [Seems similar, but not quite, to Launcher issues, Not Starting, downloading, anything](https://forums.eveonline.com/t/seems-similar-but-not-quite-to-launcher-issues-not-starting-downloading-anything/303014)

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**Author:** [@Aristor\_Cadelanne](https://forums.eveonline.com/u/Aristor_Cadelanne)\
**Replies:** 7\
**Last updated:** [April 19, 2021, 9:42pm UTC](https://forums.eveonline.com/t/seems-similar-but-not-quite-to-launcher-issues-not-starting-downloading-anything/303014 "2021-04-19T21:42:45Z")

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So, I have tried downloading the launcher, the Launcher/Eve Resources-in-same-folder, and, separately, installing through Steam. When trying to start EVE Launcher, whether through Steam or Standalone Launcher, it does n…

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## [EVE Launcher account selection flashes briefly then leaves me with just the background](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519)

<div class="topic-metadata">

**Author:** [@Hexo\_Wernes](https://forums.eveonline.com/u/Hexo_Wernes)\
**Replies:** 1\
**Last updated:** [April 14, 2021, 3:22pm UTC](https://forums.eveonline.com/t/eve-launcher-account-selection-flashes-briefly-then-leaves-me-with-just-the-background/305519 "2021-04-14T15:22:33Z")

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I’ve read about this happening to others in the past but haven’t found a solution that works. When I start the Eve Launcher everything appears to load normally. The account selection menu is visible for half a second t…

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## [Luncher stopped working on Linux after update](https://forums.eveonline.com/t/luncher-stopped-working-on-linux-after-update/303100)

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**Author:** [@Billy\_Bob\_Bobby](https://forums.eveonline.com/u/Billy_Bob_Bobby)\
**Replies:** 1\
**Last updated:** [April 7, 2021, 9:34am UTC](https://forums.eveonline.com/t/luncher-stopped-working-on-linux-after-update/303100 "2021-04-07T09:34:14Z")

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Launcher stopped working after latest update. Launcher starts but doesn’t load contents (on screenshot). Starting game from server list is possible, but then i can’t log in (obviously). Tried Proton Experimental and 5.13…

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## [New Repair Tool?](https://forums.eveonline.com/t/new-repair-tool/304401)

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**Author:** [@Caballaero](https://forums.eveonline.com/u/Caballaero)\
**Replies:** 0\
**Last updated:** [April 6, 2021, 1:27pm UTC](https://forums.eveonline.com/t/new-repair-tool/304401 "2021-04-06T13:27:20Z")

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Is there a new repair tool? If so, where can I find it? Updated Windows yesterday, and Eve won’t launch this morning…

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## [Launcher Update: Ability to Check Server Connection / Profile Management Tool - Removed](https://forums.eveonline.com/t/launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302939)

<div class="topic-metadata">

**Author:** [@Paula\_Myok](https://forums.eveonline.com/u/Paula_Myok)\
**Replies:** 1\
**Last updated:** [March 31, 2021, 11:57pm UTC](https://forums.eveonline.com/t/launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302939 "2021-03-31T23:57:43Z")

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Why CCP always needs to “fix” things that are not broken and in doing so BREAKS THEM??? Just so the User Interface menu looks “pretty” Had this problem with the beta version of the User Interface and switched back to t…

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## [Can no longer select custom profiles with new launcher ver 6.5.1](https://forums.eveonline.com/t/can-no-longer-select-custom-profiles-with-new-launcher-ver-6-5-1/302900)

<div class="topic-metadata">

**Author:** [@Sludgeface](https://forums.eveonline.com/u/Sludgeface)\
**Replies:** 33\
**Last updated:** [March 30, 2021, 7:53pm UTC](https://forums.eveonline.com/t/can-no-longer-select-custom-profiles-with-new-launcher-ver-6-5-1/302900 "2021-03-30T19:53:19Z")

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Todays launcher update has removed the ability to select a custom profile for any given pilot. Normally this was done via the gear wheel beside each account but it’s been removed. (The gear wheel icon is still there, jus…

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## [Launcher Bug. No profile selection. fixed](https://forums.eveonline.com/t/launcher-bug-no-profile-selection-fixed/303040)

<div class="topic-metadata">

**Author:** [@you\_are\_evil](https://forums.eveonline.com/u/you_are_evil)\
**Replies:** 0\
**Last updated:** [March 30, 2021, 10:33am UTC](https://forums.eveonline.com/t/launcher-bug-no-profile-selection-fixed/303040 "2021-03-30T10:33:14Z")

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is fixed. can be closed.

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## [The authentication token provided by the launcher is of an invalid format](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646)

<div class="topic-metadata">

**Author:** [@Freckles\_Dragontear](https://forums.eveonline.com/u/Freckles_Dragontear)\
**Replies:** 3\
**Last updated:** [March 28, 2021, 9:19am UTC](https://forums.eveonline.com/t/the-authentication-token-provided-by-the-launcher-is-of-an-invalid-format/302646 "2021-03-28T09:19:50Z")

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As the title states, I currently cannot log into EVE. “The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.” Happened after I was logged in and a…

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## [Yet Another Launcher Problem](https://forums.eveonline.com/t/yet-another-launcher-problem/302340)

<div class="topic-metadata">

**Author:** [@Valter\_Kring](https://forums.eveonline.com/u/Valter_Kring)\
**Replies:** 0\
**Last updated:** [March 26, 2021, 5:11pm UTC](https://forums.eveonline.com/t/yet-another-launcher-problem/302340 "2021-03-26T17:11:50Z")

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Hello, so this is my problem. So yesterday after the DT i got the Checking GUY please wait message when i start the game. I did the recommended things and now when i start the launcher it is stuck on instaling part, i…

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## [Just text where my launcher used to be?](https://forums.eveonline.com/t/just-text-where-my-launcher-used-to-be/302335)

<div class="topic-metadata">

**Author:** [@Fade\_Attradies](https://forums.eveonline.com/u/Fade_Attradies)\
**Replies:** 0\
**Last updated:** [March 26, 2021, 4:53pm UTC](https://forums.eveonline.com/t/just-text-where-my-launcher-used-to-be/302335 "2021-03-26T16:53:32Z")

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So earlier today I was logged in and happily sorting skill tree ect. Logged off to continue working and now I’ve just tried to log back in and the launcher is all white with text on it and only the three icons at the top…

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