# EVE Launcher

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/eve-launcher/91.md?page=8

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**Page:** 9

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## [Eve Online Game Client won't Start](https://forums.eveonline.com/t/eve-online-game-client-wont-start/290870)

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**Author:** [@CrocPilot123](https://forums.eveonline.com/u/CrocPilot123)\
**Replies:** 4\
**Last updated:** [March 26, 2021, 7:21am UTC](https://forums.eveonline.com/t/eve-online-game-client-wont-start/290870 "2021-03-26T07:21:17Z")

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A few months ago I played Eve Online, now I’m looking into getting into it again. I’m using the steam version and open the launcher, same computer, same steam account, same eve account. I login, click play and… Nothing h…

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## [Beta Launcher Update: Ability to Check Server Connection / Profile Management Tool - Removed](https://forums.eveonline.com/t/beta-launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302186)

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**Author:** [@Paula\_Myok](https://forums.eveonline.com/u/Paula_Myok)\
**Replies:** 1\
**Last updated:** [March 25, 2021, 1:58pm UTC](https://forums.eveonline.com/t/beta-launcher-update-ability-to-check-server-connection-profile-management-tool-removed/302186 "2021-03-25T13:58:12Z")

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Had to switch back to the “release” version. This needs to get fixed before release! These are needed tools for many!!! Had posted in an other thread:

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## [Launcher updates every time I start it up, even after it just updated](https://forums.eveonline.com/t/launcher-updates-every-time-i-start-it-up-even-after-it-just-updated/300121)

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**Author:** [@Zora\_e](https://forums.eveonline.com/u/Zora_e)\
**Replies:** 0\
**Last updated:** [March 13, 2021, 1:18am UTC](https://forums.eveonline.com/t/launcher-updates-every-time-i-start-it-up-even-after-it-just-updated/300121 "2021-03-13T01:18:06Z")

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So, I have been having a weird issue with the launcher. ALMOST Every time I start it up. It updates, and it’s apparently updating the same update repeatedly. Client version 1885015 and launcher version 1878290. This is a…

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## [Launcher crashing on win7 after last patch](https://forums.eveonline.com/t/launcher-crashing-on-win7-after-last-patch/295966)

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**Author:** [@Aqy](https://forums.eveonline.com/u/Aqy)\
**Replies:** 19\
**Last updated:** [February 23, 2021, 1:54am UTC](https://forums.eveonline.com/t/launcher-crashing-on-win7-after-last-patch/295966 "2021-02-23T01:54:48Z")

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Problem signature: Problem Event Name: APPCRASH Application Name: evelauncher.exe Application Version: 1875.733.1441.0 Application Timestamp: 602bdc50 Fault Module Name: Qt5WebEngineCore.dll Fault Module Version: 5…

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## [Freezes on CCP Intro screen thingy](https://forums.eveonline.com/t/freezes-on-ccp-intro-screen-thingy/275960)

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**Author:** [@Tiny\_Pumpkin](https://forums.eveonline.com/u/Tiny_Pumpkin)\
**Replies:** 28\
**Last updated:** [February 18, 2021, 1:28am UTC](https://forums.eveonline.com/t/freezes-on-ccp-intro-screen-thingy/275960 "2021-02-18T01:28:21Z")

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This is a continuation of https://www.reddit.com/r/Eve/comments/jhbqww/eve\_launcher\_freezes\_at\_startup/ Things I’ve done: Unplugged 2nd monitor Reinstalled Launcher Uninstalled whole game (can’t reinstall because la…

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## [Launcher dose not support 5120x2880 screen resolution](https://forums.eveonline.com/t/launcher-dose-not-support-5120x2880-screen-resolution/293333)

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**Author:** [@MichaelQJ](https://forums.eveonline.com/u/MichaelQJ)\
**Replies:** 3\
**Last updated:** [February 15, 2021, 4:08am UTC](https://forums.eveonline.com/t/launcher-dose-not-support-5120x2880-screen-resolution/293333 "2021-02-15T04:08:42Z")

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The launcher would not open if you are running 5120x2880 screen resolution. It will give you a black window forever. And when I set the resolution to 5120x2160, it will show up immediately. The game can run at 5120x2880 …

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## [Evelauncher.exe - Entry Point Not Found](https://forums.eveonline.com/t/evelauncher-exe-entry-point-not-found/294987)

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**Author:** [@Captain\_Blargg](https://forums.eveonline.com/u/Captain_Blargg)\
**Replies:** 14\
**Last updated:** [February 13, 2021, 10:04am UTC](https://forums.eveonline.com/t/evelauncher-exe-entry-point-not-found/294987 "2021-02-13T10:04:57Z")

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So, my game is broke after downloading today’s updates. I’m getting 3-4 error messages trying to start the launcher pointing to missing objects and DLL’s int eh dynamic link library. My software skills are mediocre at be…

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## [I can log in into the game - authentication issues?](https://forums.eveonline.com/t/i-can-log-in-into-the-game-authentication-issues/291493)

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**Author:** [@Belaforont](https://forums.eveonline.com/u/Belaforont)\
**Replies:** 6\
**Last updated:** [February 12, 2021, 11:35am UTC](https://forums.eveonline.com/t/i-can-log-in-into-the-game-authentication-issues/291493 "2021-02-12T11:35:57Z")

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Like i said i cant log in at all. Well i cant open support page to write ticket because site pop up as a white page woith blue lins and they dont work. Yesterday game wored fine - today not at all…

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## [Some of my files are corrupted... what should I do?](https://forums.eveonline.com/t/some-of-my-files-are-corrupted-what-should-i-do/288114)

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**Author:** [@Miles\_West](https://forums.eveonline.com/u/Miles_West)\
**Replies:** 4\
**Last updated:** [January 3, 2021, 5:28pm UTC](https://forums.eveonline.com/t/some-of-my-files-are-corrupted-what-should-i-do/288114 "2021-01-03T17:28:19Z")

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So the capacitor at the bottom of the screen doesn’t show. My ship is stuck on Undocking… I can’t shoot the enemy ship because that whole menu at the bottom doesn’t work. I scanned the files using the launcher and about …

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## [Can't log in to specified adress](https://forums.eveonline.com/t/cant-log-in-to-specified-adress/287660)

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**Author:** [@Renske\_Eva](https://forums.eveonline.com/u/Renske_Eva)\
**Replies:** 1\
**Last updated:** [December 30, 2020, 11:20pm UTC](https://forums.eveonline.com/t/cant-log-in-to-specified-adress/287660 "2020-12-30T23:20:39Z")

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Begin off the evening +/- 18:30 local time, I crashed out off Eve. When I wanted to login again I couldn’t. And I get this message. This happened on both accounts, I ran on 2 different computers: Could not connect to t…

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## [Launcher changes size](https://forums.eveonline.com/t/launcher-changes-size/286290)

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**Author:** [@A\_Drian\_Torres](https://forums.eveonline.com/u/A_Drian_Torres)\
**Replies:** 0\
**Last updated:** [December 21, 2020, 11:20am UTC](https://forums.eveonline.com/t/launcher-changes-size/286290 "2020-12-21T11:20:00Z")

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Hey guys, I have an issue with the launcher. Everytime I start the launcher, his size is totally messed up. It’s huge and across two, three monitors and above. I run a multi monitor setup with a 4k display in the middle…

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## [Launcher Black Screen Issue](https://forums.eveonline.com/t/launcher-black-screen-issue/284374)

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**Author:** [@Helgrim](https://forums.eveonline.com/u/Helgrim)\
**Replies:** 1\
**Last updated:** [December 9, 2020, 1:13pm UTC](https://forums.eveonline.com/t/launcher-black-screen-issue/284374 "2020-12-09T13:13:10Z")

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o7 After attempting to launch EVE, I’ve recently been met with a see through launcher panel which soon turns to a blank, black launcher window which will stay that way indefinitely, unless I click on it, which makes it …

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## [Cant log in 'Bad Address'](https://forums.eveonline.com/t/cant-log-in-bad-address/282169)

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**Author:** [@Jita\_Warlord](https://forums.eveonline.com/u/Jita_Warlord)\
**Replies:** 4\
**Last updated:** [December 1, 2020, 9:50am UTC](https://forums.eveonline.com/t/cant-log-in-bad-address/282169 "2020-12-01T09:50:44Z")

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Seems all of a sudden I can no longer log in, I keep getting the ‘Bad Address’ message. I have not changed anything on my PC or my internet. Anyone able to help me out?

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## [PC Matic blocks new launcher](https://forums.eveonline.com/t/pc-matic-blocks-new-launcher/280397)

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**Author:** [@Zephram\_Corcoran](https://forums.eveonline.com/u/Zephram_Corcoran)\
**Replies:** 11\
**Last updated:** [November 25, 2020, 1:47pm UTC](https://forums.eveonline.com/t/pc-matic-blocks-new-launcher/280397 "2020-11-25T13:47:19Z")

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Todays update will no run through PC Matic Supershield.

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## [Launcher won't launch, "No module named \_trinity\_stub\_deploy'"](https://forums.eveonline.com/t/launcher-wont-launch-no-module-named-trinity-stub-deploy/279546)

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**Author:** [@Egon\_Magalhaes](https://forums.eveonline.com/u/Egon_Magalhaes)\
**Replies:** 4\
**Last updated:** [November 24, 2020, 10:49am UTC](https://forums.eveonline.com/t/launcher-wont-launch-no-module-named-trinity-stub-deploy/279546 "2020-11-24T10:49:12Z")

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A few hours ago I could launch Eve & play just fine. Now, the game client won’t start. Every time I try, the launcher says “Game client assigned to myAccountName has closed unexpectedly.” In LogLite, I’m seeing errors…

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## [I can not select a character](https://forums.eveonline.com/t/i-can-not-select-a-character/15960)

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**Author:** [@Paddel\_Coredys](https://forums.eveonline.com/u/Paddel_Coredys)\
**Replies:** 5\
**Last updated:** [November 11, 2020, 11:58am UTC](https://forums.eveonline.com/t/i-can-not-select-a-character/15960 "2020-11-11T11:58:52Z")

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Hi, Here is what I got after I select “play” on the EVE laucnher : http://i.imgur.com/U29GNm8.jpg I can not selcet my character, nothing happens. Any help ?

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## [Authentication token...again](https://forums.eveonline.com/t/authentication-token-again/279177)

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**Author:** [@elstino](https://forums.eveonline.com/u/elstino)\
**Replies:** 1\
**Last updated:** [November 11, 2020, 8:00am UTC](https://forums.eveonline.com/t/authentication-token-again/279177 "2020-11-11T08:00:18Z")

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what is happening? i had the same problem last nigh but able to log in this morning then now same problem.

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## [Issue with launcher after new patch](https://forums.eveonline.com/t/issue-with-launcher-after-new-patch/279090)

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**Author:** [@Hua\_Wuqing](https://forums.eveonline.com/u/Hua_Wuqing)\
**Replies:** 2\
**Last updated:** [November 10, 2020, 4:33pm UTC](https://forums.eveonline.com/t/issue-with-launcher-after-new-patch/279090 "2020-11-10T16:33:16Z")

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As i was trying to log in after todays downtime session, i got this message. Could you give me some suggestions on how to fix it?

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## [Steam does not recognize running EVE-Client / Launcher](https://forums.eveonline.com/t/steam-does-not-recognize-running-eve-client-launcher/278786)

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**Author:** [@Elmanketticks](https://forums.eveonline.com/u/Elmanketticks)\
**Replies:** 2\
**Last updated:** [November 9, 2020, 5:35pm UTC](https://forums.eveonline.com/t/steam-does-not-recognize-running-eve-client-launcher/278786 "2020-11-09T17:35:18Z")

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o7, I run EVE via Steam. Everything runs well. Except: Steam does not show EVE as ‘running’ while the game is running. Steam switches to \`‘running’ for a short moment when I press ‘play’ and right after the EVE launche…

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## [Change group order](https://forums.eveonline.com/t/change-group-order/278421)

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**Author:** [@aMa\_Eros](https://forums.eveonline.com/u/aMa_Eros)\
**Replies:** 1\
**Last updated:** [November 7, 2020, 1:27pm UTC](https://forums.eveonline.com/t/change-group-order/278421 "2020-11-07T13:27:26Z")

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Hi Is there a way to change the order the groups that you create? I tried moving them upp and down but count not figure it out.

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## [Launcher crash on Exit](https://forums.eveonline.com/t/launcher-crash-on-exit/223833)

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**Author:** [@Kira\_Deschain](https://forums.eveonline.com/u/Kira_Deschain)\
**Replies:** 31\
**Last updated:** [November 7, 2020, 8:50am UTC](https://forums.eveonline.com/t/launcher-crash-on-exit/223833 "2020-11-07T08:50:23Z")

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Pretty sure this started 2 launcher updates ago, but it works fine until I select Exit from the menu or click the X. The launcher then just freezes and Windows has to forcefully end it. The LogLite utility doesn’t captur…

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## [Launcher gets invisible](https://forums.eveonline.com/t/launcher-gets-invisible/277753)

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**Author:** [@Kira\_Hhallas](https://forums.eveonline.com/u/Kira_Hhallas)\
**Replies:** 1\
**Last updated:** [November 6, 2020, 7:26am UTC](https://forums.eveonline.com/t/launcher-gets-invisible/277753 "2020-11-06T07:26:34Z")

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Good Evening, i started up my gaming Notebook, where EVE was installed and startet the Update. After the Update, the launcher was not complete visibel any more, and i cant start the clients. if i resized the launche…

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## [Why does the launcher forget authentications?](https://forums.eveonline.com/t/why-does-the-launcher-forget-authentications/277150)

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**Author:** [@Sarah\_Thundercock](https://forums.eveonline.com/u/Sarah_Thundercock)\
**Replies:** 2\
**Last updated:** [October 31, 2020, 4:52pm UTC](https://forums.eveonline.com/t/why-does-the-launcher-forget-authentications/277150 "2020-10-31T16:52:57Z")

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It is the most annoying and frustrating thing to have the desire to play Eve and to constantly have the message “\*\*\*\*\* could not be authenticated. Please click add account and enter credentials” for EVERY SINGLE ACCOUNT.…

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## [Eve Launcher CPU uses](https://forums.eveonline.com/t/eve-launcher-cpu-uses/276815)

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**Author:** [@Apok\_Salzak](https://forums.eveonline.com/u/Apok_Salzak)\
**Replies:** 11\
**Last updated:** [October 30, 2020, 10:50am UTC](https://forums.eveonline.com/t/eve-launcher-cpu-uses/276815 "2020-10-30T10:50:05Z")

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I’ve noticed after the patch today that the eve launcher is roaring with 55-60% of my cpu used. This is less than the 5 clients i’m running? a few reports say it might die down after a while but it’s held steady for 10…

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## [Client laucher not responding](https://forums.eveonline.com/t/client-laucher-not-responding/275219)

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**Author:** [@Manwithdog](https://forums.eveonline.com/u/Manwithdog)\
**Replies:** 7\
**Last updated:** [October 27, 2020, 1:30pm UTC](https://forums.eveonline.com/t/client-laucher-not-responding/275219 "2020-10-27T13:30:40Z")

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Hi , since this morning the when the click the eve client it tries to load then i get the programme no responsive message and have to close the window

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## [Game doesnt launch, cannot even sign in.. cannot contact support](https://forums.eveonline.com/t/game-doesnt-launch-cannot-even-sign-in-cannot-contact-support/274136)

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**Author:** [@Saranah](https://forums.eveonline.com/u/Saranah)\
**Replies:** 7\
**Last updated:** [October 18, 2020, 8:26am UTC](https://forums.eveonline.com/t/game-doesnt-launch-cannot-even-sign-in-cannot-contact-support/274136 "2020-10-18T08:26:44Z")

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I have had issues with starting the game: the launcher started the game, exe file is running but game window never pops open… I tried a few of the work out in this thread but nothing changed… After trying to Add accou…

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## [Can not lauch the game](https://forums.eveonline.com/t/can-not-lauch-the-game/273096)

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**Author:** [@Anesan\_Flone](https://forums.eveonline.com/u/Anesan_Flone)\
**Replies:** 32\
**Last updated:** [October 17, 2020, 5:01am UTC](https://forums.eveonline.com/t/can-not-lauch-the-game/273096 "2020-10-17T05:01:00Z")

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After DT my laucher is not able to start any of my accounts. Play icon changes to Stop Grey one and nothing happens… no error… just grey stop icon at account name…

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## [Launcher - Not responding](https://forums.eveonline.com/t/launcher-not-responding/273921)

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**Author:** [@Philoketes](https://forums.eveonline.com/u/Philoketes)\
**Replies:** 1\
**Last updated:** [October 16, 2020, 2:24pm UTC](https://forums.eveonline.com/t/launcher-not-responding/273921 "2020-10-16T14:24:25Z")

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Hello, After this last Hot fix to the launcher mine stopped working all together . Whenever i start eve the launcher just doesnt respond SUPPORT REQUEST #1402180 Started 2 days ago and counting and still no reply fr…

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## [Network error occured during authentication](https://forums.eveonline.com/t/network-error-occured-during-authentication/240513)

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**Author:** [@Diana\_Moor](https://forums.eveonline.com/u/Diana_Moor)\
**Replies:** 11\
**Last updated:** [October 13, 2020, 1:40pm UTC](https://forums.eveonline.com/t/network-error-occured-during-authentication/240513 "2020-10-13T13:40:31Z")

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Cannot add account to launcher due to “network error occurred during authentication” bug. At the same time login to singularity server with the same account works without issues. LogLite shows several errors like: error…

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## [Problem: Can't find manifest.dat](https://forums.eveonline.com/t/problem-cant-find-manifest-dat/255089)

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**Author:** [@Jako\_Pastorius](https://forums.eveonline.com/u/Jako_Pastorius)\
**Replies:** 10\
**Last updated:** [October 11, 2020, 1:27pm UTC](https://forums.eveonline.com/t/problem-cant-find-manifest-dat/255089 "2020-10-11T13:27:55Z")

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HI all Today we had a power shortcut in or town and when electricity came back the launcher pop up this msg and close the connection of the loader for that account Can somebody helps me?? Thnx in advance

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