# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=100

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 101

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## [Cannot buy Omega time](https://forums.eveonline.com/t/cannot-buy-omega-time/40581)

<div class="topic-metadata">

**Author:** [@Tanthos](https://forums.eveonline.com/u/Tanthos)\
**Replies:** 10\
**Last updated:** [June 19, 2018, 11:30pm UTC](https://forums.eveonline.com/t/cannot-buy-omega-time/40581 "2018-06-19T23:30:46Z")

</div>

Is there a problem with buying game time right now? When I try it keeps saying “Cannot authorize payment at this time.” I’ve contacted my bank. CCP isnt blocked and they know nothing about it.

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## [Socket Closed](https://forums.eveonline.com/t/socket-closed/86208)

<div class="topic-metadata">

**Author:** [@Jona\_Ambramotte](https://forums.eveonline.com/u/Jona_Ambramotte)\
**Replies:** 4\
**Last updated:** [July 1, 2018, 8:51am UTC](https://forums.eveonline.com/t/socket-closed/86208 "2018-07-01T08:51:12Z")

</div>

I Dunno if it is my ISP being fucky, or if it is EVE but i can login for (~15mins tops sofar) and then i get socket closed. Any help? Tried things such as clearing cache, reinstalling, rebooting router, blowing dust of t…

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## [Ice Mining Drone will only mine 25 or so cubes before stopping and orbiting ship](https://forums.eveonline.com/t/ice-mining-drone-will-only-mine-25-or-so-cubes-before-stopping-and-orbiting-ship/86054)

<div class="topic-metadata">

**Author:** [@sahntiel](https://forums.eveonline.com/u/sahntiel)\
**Replies:** 3\
**Last updated:** [June 30, 2018, 2:07pm UTC](https://forums.eveonline.com/t/ice-mining-drone-will-only-mine-25-or-so-cubes-before-stopping-and-orbiting-ship/86054 "2018-06-30T14:07:19Z")

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I have submitted several bug reports for this issue, has’t been fixed. I am ready to cancel my subscriptions and move on. NO Customer service here. The only way I can get the drone to mine again (actually recover ice) i…

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## [Input delay](https://forums.eveonline.com/t/input-delay/82195)

<div class="topic-metadata">

**Author:** [@Leonardo\_Adami](https://forums.eveonline.com/u/Leonardo_Adami)\
**Replies:** 5\
**Last updated:** [June 30, 2018, 12:41pm UTC](https://forums.eveonline.com/t/input-delay/82195 "2018-06-30T12:41:52Z")

</div>

I have a 2 second delay exactly when double clicking in space. Any known causes or way to fix this?

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## [Issues with Aura](https://forums.eveonline.com/t/issues-with-aura/85905)

<div class="topic-metadata">

**Author:** [@Arianne\_Cavin-Guang](https://forums.eveonline.com/u/Arianne_Cavin-Guang)\
**Replies:** 1\
**Last updated:** [June 29, 2018, 2:28pm UTC](https://forums.eveonline.com/t/issues-with-aura/85905 "2018-06-29T14:28:24Z")

</div>

Hi, I’m new in the game, and I just started the tutorial, just docked for the firs time, and put the first skill in the skill queue, and here is my prblem, aura does nothing new, and the skil is in the queue but desn’t …

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## [Of all the c0ck-ups please fix local report](https://forums.eveonline.com/t/of-all-the-c0ck-ups-please-fix-local-report/85618)

<div class="topic-metadata">

**Author:** [@Zero\_Conscience](https://forums.eveonline.com/u/Zero_Conscience)\
**Replies:** 1\
**Last updated:** [June 28, 2018, 8:57am UTC](https://forums.eveonline.com/t/of-all-the-c0ck-ups-please-fix-local-report/85618 "2018-06-28T08:57:39Z")

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local chat not updating i cant see if populated or not, not going to warp to every celestial to dscan infact im going to unsub until ccp has managed to fix this very basic issue with the MILLIONS and MILLIONS of pounds,…

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## [Planetary Production broken, cannot make changes, can only reset extractors](https://forums.eveonline.com/t/planetary-production-broken-cannot-make-changes-can-only-reset-extractors/83240)

<div class="topic-metadata">

**Author:** [@Jinn\_Esubria](https://forums.eveonline.com/u/Jinn_Esubria)\
**Replies:** 21\
**Last updated:** [June 27, 2018, 10:46pm UTC](https://forums.eveonline.com/t/planetary-production-broken-cannot-make-changes-can-only-reset-extractors/83240 "2018-06-27T22:46:08Z")

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Planetary production seems to be broken. Tested on 3 characters (all in Perimeter if relevant). I can only reset extractors and successfully submit changes,. If I make any other changes, like trying to change the number …

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## [Support Ticket Reply time](https://forums.eveonline.com/t/support-ticket-reply-time/51201)

<div class="topic-metadata">

**Author:** [@Red\_Bush](https://forums.eveonline.com/u/Red_Bush)\
**Replies:** 14\
**Last updated:** [June 27, 2018, 3:02pm UTC](https://forums.eveonline.com/t/support-ticket-reply-time/51201 "2018-06-27T15:02:28Z")

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I made a ticket on the 28th of December, and it’s now the 15th of January and I have not had any indication that it has even been looked at. I was wondering if this is a normal amount of time to still not of had a repl…

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## [4 days (still) transfer of pilot to self](https://forums.eveonline.com/t/4-days-still-transfer-of-pilot-to-self/85363)

<div class="topic-metadata">

**Author:** [@Stefen\_Raven](https://forums.eveonline.com/u/Stefen_Raven)\
**Replies:** 0\
**Last updated:** [June 26, 2018, 7:25pm UTC](https://forums.eveonline.com/t/4-days-still-transfer-of-pilot-to-self/85363 "2018-06-26T19:25:55Z")

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I have had pilot transfer ticket up for 4 days… From my account to another of my accounts… 4 days of no training or use. I know transfer by ticket is not the primary way to habe transfer but. Why offer it if it is so in…

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## [Cannot get past character selection!](https://forums.eveonline.com/t/cannot-get-past-character-selection/83888)

<div class="topic-metadata">

**Author:** [@Bargash\_Hellstar](https://forums.eveonline.com/u/Bargash_Hellstar)\
**Replies:** 4\
**Last updated:** [June 26, 2018, 10:30am UTC](https://forums.eveonline.com/t/cannot-get-past-character-selection/83888 "2018-06-26T10:30:03Z")

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I can get to the character selection but I am unable to actually select my main character. It says ‘Connecting’ but nothing happens. I can play as my alt with no issue though. I have a ticket in but nobody is respondi…

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## [Super Speed Ship Spinning](https://forums.eveonline.com/t/super-speed-ship-spinning/85223)

<div class="topic-metadata">

**Author:** [@bringrainfire](https://forums.eveonline.com/u/bringrainfire)\
**Replies:** 1\
**Last updated:** [June 26, 2018, 3:47am UTC](https://forums.eveonline.com/t/super-speed-ship-spinning/85223 "2018-06-26T03:47:14Z")

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I was able to get 4.5k ship spins in about 2 minutes. Steps to replicate… I right clicked and dragged the view offset slightly, then while holding it there, alt-tabbed to another window When clicking back to the game i…

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## [I'm sure you already know but local isn't counting properly again. I took a screenshot](https://forums.eveonline.com/t/im-sure-you-already-know-but-local-isnt-counting-properly-again-i-took-a-screenshot/85193)

<div class="topic-metadata">

**Author:** [@100100010100101](https://forums.eveonline.com/u/100100010100101)\
**Replies:** 1\
**Last updated:** [June 25, 2018, 10:30pm UTC](https://forums.eveonline.com/t/im-sure-you-already-know-but-local-isnt-counting-properly-again-i-took-a-screenshot/85193 "2018-06-25T22:30:09Z")

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https://imgur.com/a/jECqnzR

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## [Impounded and not able to rent office](https://forums.eveonline.com/t/impounded-and-not-able-to-rent-office/85092)

<div class="topic-metadata">

**Author:** [@Natalia\_Tau](https://forums.eveonline.com/u/Natalia_Tau)\
**Replies:** 1\
**Last updated:** [June 25, 2018, 1:25pm UTC](https://forums.eveonline.com/t/impounded-and-not-able-to-rent-office/85092 "2018-06-25T13:25:27Z")

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Hello, I lost track of an office that didn’t renew for long time now. I realized there are still things in impounded that I need to recuperate. So I go in that station and I want to rent an office… but no office left… H…

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## [Ship Ambience and Ship Effects sound options are not independent](https://forums.eveonline.com/t/ship-ambience-and-ship-effects-sound-options-are-not-independent/85030)

<div class="topic-metadata">

**Author:** [@Abdizur](https://forums.eveonline.com/u/Abdizur)\
**Replies:** 0\
**Last updated:** [June 25, 2018, 3:32am UTC](https://forums.eveonline.com/t/ship-ambience-and-ship-effects-sound-options-are-not-independent/85030 "2018-06-25T03:32:21Z")

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I suppose this is the best place, since there’s no bug reporting subforum. I realized this after completely stopping my ship. I still hear the ship’s signaly, dial-upy sounds it produces. When all I want to hear is silen…

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## [Can't buy Omega time](https://forums.eveonline.com/t/cant-buy-omega-time/73695)

<div class="topic-metadata">

**Author:** [@Dune\_Manta](https://forums.eveonline.com/u/Dune_Manta)\
**Replies:** 4\
**Last updated:** [June 24, 2018, 11:47pm UTC](https://forums.eveonline.com/t/cant-buy-omega-time/73695 "2018-06-24T23:47:16Z")

</div>

I can’t purchase any Omega time. Every time I try the website gets into an endless loop of refreshing itself saying “We are unable to authorize your payment at this time. Please ensure you have sufficient funds and/or co…

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## [My char is in jita and could not jump clone back to null](https://forums.eveonline.com/t/my-char-is-in-jita-and-could-not-jump-clone-back-to-null/84553)

<div class="topic-metadata">

**Author:** [@gazenth](https://forums.eveonline.com/u/gazenth)\
**Replies:** 9\
**Last updated:** [June 23, 2018, 6:48am UTC](https://forums.eveonline.com/t/my-char-is-in-jita-and-could-not-jump-clone-back-to-null/84553 "2018-06-23T06:48:23Z")

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I have my char in jita and i wish to jump clone back to null. It just won’t jump after i click the “jump” button so many time it just didn’t jump. I have try jumping to other station/ keep star and it still won’t jump…

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## [Abyssal Deadspace & PC Overheating](https://forums.eveonline.com/t/abyssal-deadspace-pc-overheating/84569)

<div class="topic-metadata">

**Author:** [@Des\_Jardin](https://forums.eveonline.com/u/Des_Jardin)\
**Replies:** 1\
**Last updated:** [June 23, 2018, 2:04am UTC](https://forums.eveonline.com/t/abyssal-deadspace-pc-overheating/84569 "2018-06-23T02:04:08Z")

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Has anyone else had an overheating problem (to the point that your computer shuts down) when in abyssal deadspaces? It happened to me twice on Sisi before the initial patch and then once again on TQ. I haven’t run them…

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## [Fix window blur](https://forums.eveonline.com/t/fix-window-blur/82299)

<div class="topic-metadata">

**Author:** [@Lenneth\_Invicta](https://forums.eveonline.com/u/Lenneth_Invicta)\
**Replies:** 29\
**Last updated:** [June 22, 2018, 7:51am UTC](https://forums.eveonline.com/t/fix-window-blur/82299 "2018-06-22T07:51:53Z")

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At least add option to remove it to all shader levels. This type of coding is ridiculous. Removing an option that improves performance is a great way to tell your customers “We do not care about you.”

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## [Did Not Receive Mystery Code SARO Items](https://forums.eveonline.com/t/did-not-receive-mystery-code-saro-items/84465)

<div class="topic-metadata">

**Author:** [@Abaris\_Fagimasad](https://forums.eveonline.com/u/Abaris_Fagimasad)\
**Replies:** 0\
**Last updated:** [June 22, 2018, 1:51am UTC](https://forums.eveonline.com/t/did-not-receive-mystery-code-saro-items/84465 "2018-06-22T01:51:34Z")

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Hello, I activated a Mystery Code on June 15th, 2018 and successfully received all of the items it granted through the Voucher Center. However, I still have not received the SARO SKINs and combat suits described here. I…

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## [PI Launchpad Contents not showing in the ESI](https://forums.eveonline.com/t/pi-launchpad-contents-not-showing-in-the-esi/84461)

<div class="topic-metadata">

**Author:** [@ColdAssassin\_Mahyisti](https://forums.eveonline.com/u/ColdAssassin_Mahyisti)\
**Replies:** 0\
**Last updated:** [June 22, 2018, 1:20am UTC](https://forums.eveonline.com/t/pi-launchpad-contents-not-showing-in-the-esi/84461 "2018-06-22T01:20:42Z")

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I’ve written a third party program to extract/manage the contents of my PI planets and collate them into excel, however I’ve noticed that the launchpad contents are not available in the json output. This also occurs thr…

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## [Guys chat is not fixed](https://forums.eveonline.com/t/guys-chat-is-not-fixed/64646)

<div class="topic-metadata">

**Author:** [@Aya\_Audeles](https://forums.eveonline.com/u/Aya_Audeles)\
**Replies:** 38\
**Last updated:** [June 21, 2018, 5:37pm UTC](https://forums.eveonline.com/t/guys-chat-is-not-fixed/64646 "2018-06-21T17:37:06Z")

</div>

It’s broken AF! I had people in chat from system i was 10 jumps away. Corp chat dead, aliance chat dead, militia chat dead! It doesn’t even connect to the system you’re in.

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## [Setting waypoints stopped working](https://forums.eveonline.com/t/setting-waypoints-stopped-working/79796)

<div class="topic-metadata">

**Author:** [@Michelle\_Vega](https://forums.eveonline.com/u/Michelle_Vega)\
**Replies:** 1\
**Last updated:** [June 21, 2018, 2:46pm UTC](https://forums.eveonline.com/t/setting-waypoints-stopped-working/79796 "2018-06-21T14:46:57Z")

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Suddenly yesterday I could no longer set waypoints to places where I have assets. If I use the map I can set destinations close by so I can Still navigate but it is inconvinient. I deleted the cache files, no luck. I rei…

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## [Eve mobile app error searching for character](https://forums.eveonline.com/t/eve-mobile-app-error-searching-for-character/84126)

<div class="topic-metadata">

**Author:** [@Gustav\_Mannfred](https://forums.eveonline.com/u/Gustav_Mannfred)\
**Replies:** 1\
**Last updated:** [June 21, 2018, 2:30pm UTC](https://forums.eveonline.com/t/eve-mobile-app-error-searching-for-character/84126 "2018-06-21T14:30:50Z")

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When I want to send Evemails with the eve portal app I get the message error searching for characters, connection error and the receiptant field clears. This is making me completely unable to send evemails on the app. I …

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## [Changing monitors hard locks computer](https://forums.eveonline.com/t/changing-monitors-hard-locks-computer/51685)

<div class="topic-metadata">

**Author:** [@Harey\_Reich](https://forums.eveonline.com/u/Harey_Reich)\
**Replies:** 30\
**Last updated:** [June 21, 2018, 1:56am UTC](https://forums.eveonline.com/t/changing-monitors-hard-locks-computer/51685 "2018-06-21T01:56:49Z")

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My computer locks up when i try to change the display adaptor from the in-game menu. I log into two accounts. Both start up on the same monitor as usual and one needs to be moved to a secondary adapter. The second I sele…

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## [:facepalm: Log chat to file feature is not working](https://forums.eveonline.com/t/log-chat-to-file-feature-is-not-working/82605)

<div class="topic-metadata">

**Author:** [@ZZWolf47](https://forums.eveonline.com/u/ZZWolf47)\
**Replies:** 6\
**Last updated:** [June 20, 2018, 8:09pm UTC](https://forums.eveonline.com/t/log-chat-to-file-feature-is-not-working/82605 "2018-06-20T20:09:51Z")

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Hello, Log chat to file is not working even though i have it selected… I can see everything in game chat(s) however, it will not log chat to file. I did a recent client update and now it does not work for me. \[image\] \[…

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## [Men's 'Farsight' Augmented Spectacles](https://forums.eveonline.com/t/mens-farsight-augmented-spectacles/21014)

<div class="topic-metadata">

**Author:** [@Arcanith\_Lionheart](https://forums.eveonline.com/u/Arcanith_Lionheart)\
**Replies:** 5\
**Last updated:** [June 20, 2018, 3:51pm UTC](https://forums.eveonline.com/t/mens-farsight-augmented-spectacles/21014 "2018-06-20T15:51:56Z")

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\[image\]\[image\] I know someone probably already submitted the issue but… I want to do it anyway to reinforce it, and I don’t think I need to say anything about it since the differences are there.

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## [Proper PC Setup for Eve Online | Please advise on hardware](https://forums.eveonline.com/t/proper-pc-setup-for-eve-online-please-advise-on-hardware/83810)

<div class="topic-metadata">

**Author:** [@Aurorae](https://forums.eveonline.com/u/Aurorae)\
**Replies:** 1\
**Last updated:** [June 19, 2018, 9:32pm UTC](https://forums.eveonline.com/t/proper-pc-setup-for-eve-online-please-advise-on-hardware/83810 "2018-06-19T21:32:41Z")

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Dear Capsuleers, I am thinking of upgrading my laptop with iGPU to something more convinient - howeve my budget is tight. I am thinking of following combination - Goal is to play on FULL HD / 60 FPS - eve online, i am …

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## [12/6/18 Bans for repeated macro use](https://forums.eveonline.com/t/12-6-18-bans-for-repeated-macro-use/83791)

<div class="topic-metadata">

**Author:** [@Ling\_Soikutsu](https://forums.eveonline.com/u/Ling_Soikutsu)\
**Replies:** 68\
**Last updated:** [June 19, 2018, 9:50pm UTC](https://forums.eveonline.com/t/12-6-18-bans-for-repeated-macro-use/83791 "2018-06-19T21:50:35Z")

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Many of us are still permanently suspended following the ban wave from the above date, while maintaining that these bans were undeserved as we were not using macros of any kind. We know that Evernus was not responsible f…

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## [CANNOT LOAD APP - website ERROR!](https://forums.eveonline.com/t/cannot-load-app-website-error/47141)

<div class="topic-metadata">

**Author:** [@Mobius\_Snowpaw\_Infinity](https://forums.eveonline.com/u/Mobius_Snowpaw_Infinity)\
**Replies:** 10\
**Last updated:** [June 17, 2018, 12:17am UTC](https://forums.eveonline.com/t/cannot-load-app-website-error/47141 "2018-06-17T00:17:35Z")

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every time i serch and click the link to the EVE Online forums i always get this page CANNOT LOAD APP\* i have to refresh the link before the forum show up. anyone else get this Glitch? i plan to post it to the bugs r…

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## [Interval One setting not working properly when EVE has focus](https://forums.eveonline.com/t/interval-one-setting-not-working-properly-when-eve-has-focus/83451)

<div class="topic-metadata">

**Author:** [@Aebe\_Amraen](https://forums.eveonline.com/u/Aebe_Amraen)\
**Replies:** 0\
**Last updated:** [June 16, 2018, 7:51pm UTC](https://forums.eveonline.com/t/interval-one-setting-not-working-properly-when-eve-has-focus/83451 "2018-06-16T19:51:40Z")

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I already submitted a bug report for this (EBR-154020) but figured I would post here in case anyone else has had the same problem and maybe knows how to fix it. TL;DR: The Interval One setting is not working for me, but …

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