# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=36

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**Page:** 37

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## [How do I solve my tickets?](https://forums.eveonline.com/t/how-do-i-solve-my-tickets/401367)

<div class="topic-metadata">

**Author:** [@Scared\_Potato](https://forums.eveonline.com/u/Scared_Potato)\
**Replies:** 14\
**Last updated:** [April 6, 2023, 6:15pm UTC](https://forums.eveonline.com/t/how-do-i-solve-my-tickets/401367 "2023-04-06T18:15:18Z")

</div>

I have 2 tickets about Gilas I lost in the Abyss where i struggle to get reimbursement. In the first ticket I was adamant about that guidance disrupter changing your missile speed and missile flight time results in chan…

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## [Upwell structure Performance](https://forums.eveonline.com/t/upwell-structure-performance/400929)

<div class="topic-metadata">

**Author:** [@Vin\_Seixas](https://forums.eveonline.com/u/Vin_Seixas)\
**Replies:** 1\
**Last updated:** [April 2, 2023, 12:52am UTC](https://forums.eveonline.com/t/upwell-structure-performance/400929 "2023-04-02T00:52:04Z")

</div>

I spent a while changing my graphics settings for upwell structures, and it’s still terribly optimized. I get near infinite FPS in space, but not more than 100 with everything on low on a RTX3070… Graphics look amazing …

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## [Discrimination against people with vision-related disabilities in the difference between the Alpha UI options and the Omega UI options (Alpha cannot change UI colors, Omega can) (EDIT - SOLVED / MISUNDERSTANDING)](https://forums.eveonline.com/t/discrimination-against-people-with-vision-related-disabilities-in-the-difference-between-the-alpha-ui-options-and-the-omega-ui-options-alpha-cannot-change-ui-colors-omega-can-edit-solved-misunderstanding/400676)

<div class="topic-metadata">

**Author:** [@NeonDull](https://forums.eveonline.com/u/NeonDull)\
**Replies:** 6\
**Last updated:** [April 1, 2023, 11:40am UTC](https://forums.eveonline.com/t/discrimination-against-people-with-vision-related-disabilities-in-the-difference-between-the-alpha-ui-options-and-the-omega-ui-options-alpha-cannot-change-ui-colors-omega-can-edit-solved-misunderstanding/400676 "2023-04-01T11:40:16Z")

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Do I correctly understand that new players using the Alpha state are unable to change the UI colors of the game unless they upgrade to Omega? One of the basic rules of UI/UX design is that people of different vision abi…

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## [Market browser freezes game](https://forums.eveonline.com/t/market-browser-freezes-game/388709)

<div class="topic-metadata">

**Author:** [@Emilia\_Dallocort](https://forums.eveonline.com/u/Emilia_Dallocort)\
**Replies:** 5\
**Last updated:** [March 31, 2023, 2:30am UTC](https://forums.eveonline.com/t/market-browser-freezes-game/388709 "2023-03-31T02:30:57Z")

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Hi, I have been having an issue lately with the market browser in game. Any time I open it, my entire game window freezes for 10+ seconds. Everything becomes unresponsive until it finishes loading whatever it is doing. T…

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## [Flickering lights issue](https://forums.eveonline.com/t/flickering-lights-issue/372636)

<div class="topic-metadata">

**Author:** [@Hoder\_Daynari](https://forums.eveonline.com/u/Hoder_Daynari)\
**Replies:** 20\
**Last updated:** [March 28, 2023, 3:12pm UTC](https://forums.eveonline.com/t/flickering-lights-issue/372636 "2023-03-28T15:12:29Z")

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Been having this issue for quite a few months, all drivers are updated. 2070 RTX, playing in windowed mode with multiple clients online, been trying to take on and off settings but to no avail. Yt video: flickering - Y…

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## [UI issue](https://forums.eveonline.com/t/ui-issue/397830)

<div class="topic-metadata">

**Author:** [@Kludo\_DeLaSaint](https://forums.eveonline.com/u/Kludo_DeLaSaint)\
**Replies:** 5\
**Last updated:** [March 27, 2023, 12:29am UTC](https://forums.eveonline.com/t/ui-issue/397830 "2023-03-27T00:29:27Z")

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Greetings, I went into my corp to add a decoration but the button to make a new one has disappeared. Is there some solution to be able to start making decorations for my corp ?

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## [Thrasher Fleet Issue already has a Thruster defect](https://forums.eveonline.com/t/thrasher-fleet-issue-already-has-a-thruster-defect/400492)

<div class="topic-metadata">

**Author:** [@Ajey](https://forums.eveonline.com/u/Ajey)\
**Replies:** 4\
**Last updated:** [March 26, 2023, 5:50pm UTC](https://forums.eveonline.com/t/thrasher-fleet-issue-already-has-a-thruster-defect/400492 "2023-03-26T17:50:28Z")

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MINMATAR might need to make a recall on these Thrasher Fleet Issues. It seems like it’s a fuel injector problem. :unamused: :joy: :joy: :joy:

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## [Daily Abyssal quests doesn't update from fleet kills](https://forums.eveonline.com/t/daily-abyssal-quests-doesnt-update-from-fleet-kills/400396)

<div class="topic-metadata">

**Author:** [@Count\_of\_MonteCylon](https://forums.eveonline.com/u/Count_of_MonteCylon)\
**Replies:** 1\
**Last updated:** [March 26, 2023, 2:31pm UTC](https://forums.eveonline.com/t/daily-abyssal-quests-doesnt-update-from-fleet-kills/400396 "2023-03-26T14:31:58Z")

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Kind of frustrated because it can be time consuming to fly across the galaxy, wait for people and so-on to try and do group content and then you find out that the event doesn’t reward grouping up, even though the abyssal…

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## [NES currently Unavailable](https://forums.eveonline.com/t/nes-currently-unavailable/400379)

<div class="topic-metadata">

**Author:** [@JonReese](https://forums.eveonline.com/u/JonReese)\
**Replies:** 0\
**Last updated:** [March 25, 2023, 3:53pm UTC](https://forums.eveonline.com/t/nes-currently-unavailable/400379 "2023-03-25T15:53:55Z")

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trying to open the NES once opened i get “NES currently unavailable.” 5-6 pilots from my corp are having the same issue while most pilots are having no issues Thanks JonReese

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## [Ctrl-R has stopped working to reload missiles](https://forums.eveonline.com/t/ctrl-r-has-stopped-working-to-reload-missiles/400318)

<div class="topic-metadata">

**Author:** [@Brother\_Vegemite](https://forums.eveonline.com/u/Brother_Vegemite)\
**Replies:** 0\
**Last updated:** [March 24, 2023, 11:53pm UTC](https://forums.eveonline.com/t/ctrl-r-has-stopped-working-to-reload-missiles/400318 "2023-03-24T23:53:23Z")

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Sometime over the last week or so, Ctrl-R will no longer reload my missiles. Everything I try doesn’t work. I have tried remapping the shortcut to something else and it lets me remap the key, but when I try and use the …

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## [Black screen](https://forums.eveonline.com/t/black-screen/399633)

<div class="topic-metadata">

**Author:** [@A\_Cairns](https://forums.eveonline.com/u/A_Cairns)\
**Replies:** 3\
**Last updated:** [March 24, 2023, 6:09pm UTC](https://forums.eveonline.com/t/black-screen/399633 "2023-03-24T18:09:38Z")

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ok, i have a ticket open and the gm assigned is trying but im putting this out here to see if anyone has had the problem and see if anyone else is affected. i started having the problem after the uprising patch where af…

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## [EVE Portal App only allows 50 skills](https://forums.eveonline.com/t/eve-portal-app-only-allows-50-skills/400018)

<div class="topic-metadata">

**Author:** [@Deleila\_SilverBlood\_Vampirum](https://forums.eveonline.com/u/Deleila_SilverBlood_Vampirum)\
**Replies:** 0\
**Last updated:** [March 22, 2023, 12:08am UTC](https://forums.eveonline.com/t/eve-portal-app-only-allows-50-skills/400018 "2023-03-22T00:08:41Z")

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The EVE Portal app has not been updated to be able to add more than 50 skills at a time

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## [Drones broken?](https://forums.eveonline.com/t/drones-broken/399905)

<div class="topic-metadata">

**Author:** [@Golgo\_13](https://forums.eveonline.com/u/Golgo_13)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 8:02am UTC](https://forums.eveonline.com/t/drones-broken/399905 "2023-03-21T08:02:20Z")

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Unable to launch drones at times. The entire drone box gets frozen, cant select drones, launch drones, nothing. Cant even minimize or move around the drone box, lock or unlock, nothing… Only thing that seems to fix it is…

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## [Bad training/calibration data in Project Discovery](https://forums.eveonline.com/t/bad-training-calibration-data-in-project-discovery/399411)

<div class="topic-metadata">

**Author:** [@Suin\_Elarik](https://forums.eveonline.com/u/Suin_Elarik)\
**Replies:** 0\
**Last updated:** [March 17, 2023, 4:51am UTC](https://forums.eveonline.com/t/bad-training-calibration-data-in-project-discovery/399411 "2023-03-17T04:51:46Z")

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I think the picture speaks for itself

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## [Ship audio coming out wrong speaker](https://forums.eveonline.com/t/ship-audio-coming-out-wrong-speaker/382935)

<div class="topic-metadata">

**Author:** [@The\_Box\_Box](https://forums.eveonline.com/u/The_Box_Box)\
**Replies:** 17\
**Last updated:** [March 12, 2023, 2:18am UTC](https://forums.eveonline.com/t/ship-audio-coming-out-wrong-speaker/382935 "2023-03-12T02:18:40Z")

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The ship audio (or at least engine effects) seem to be coming out of the wrong speaker when I’m wearing headphones. For example, if I’m tracking something and my ship is on the left side of the screen, I’ll hear my ship …

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## [Chat Channel problem](https://forums.eveonline.com/t/chat-channel-problem/399376)

<div class="topic-metadata">

**Author:** [@Dracaena\_Delphyne](https://forums.eveonline.com/u/Dracaena_Delphyne)\
**Replies:** 0\
**Last updated:** [March 16, 2023, 9:24pm UTC](https://forums.eveonline.com/t/chat-channel-problem/399376 "2023-03-16T21:24:26Z")

</div>

Recently left a corp, just for some downtime, but I clicked ‘forget channel’ on a couple of channels i was only allowed to access as part of the corp/alliance. but now it keeps trying to load the channels everytime i lo…

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## [Simplified Chinese UI problem](https://forums.eveonline.com/t/simplified-chinese-ui-problem/397416)

<div class="topic-metadata">

**Author:** [@Free\_Panda](https://forums.eveonline.com/u/Free_Panda)\
**Replies:** 6\
**Last updated:** [March 15, 2023, 5:14am UTC](https://forums.eveonline.com/t/simplified-chinese-ui-problem/397416 "2023-03-15T05:14:10Z")

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Simplified Chinese UI problem, the window becomes: EVE online: serene\[{server }\]-\[{character\]}player.name}

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## [Disconnect all time](https://forums.eveonline.com/t/disconnect-all-time/398909)

<div class="topic-metadata">

**Author:** [@CommanderHisel\_Hisel](https://forums.eveonline.com/u/CommanderHisel_Hisel)\
**Replies:** 2\
**Last updated:** [March 14, 2023, 12:40am UTC](https://forums.eveonline.com/t/disconnect-all-time/398909 "2023-03-14T00:40:30Z")

</div>

Yes can you fix these damn disconnects? IF minimize cause not need up when try play soon as go too it error disconnected fricken annoying no reason disconnect if logged in period

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## [Aura Window does not go away after forced market purchase](https://forums.eveonline.com/t/aura-window-does-not-go-away-after-forced-market-purchase/398823)

<div class="topic-metadata">

**Author:** [@Kirinataea\_Cesaille](https://forums.eveonline.com/u/Kirinataea_Cesaille)\
**Replies:** 0\
**Last updated:** [March 13, 2023, 7:45am UTC](https://forums.eveonline.com/t/aura-window-does-not-go-away-after-forced-market-purchase/398823 "2023-03-13T07:45:25Z")

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For some reason all the newcomer stuff got activated for me again and I was forced to buy a skin in the store so store purchases are normalized (this is what f2p games do, they make you comfortable with buying things …

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## [Eve Anyhwere not working on WiFi](https://forums.eveonline.com/t/eve-anyhwere-not-working-on-wifi/397592)

<div class="topic-metadata">

**Author:** [@BarberClown](https://forums.eveonline.com/u/BarberClown)\
**Replies:** 1\
**Last updated:** [March 12, 2023, 12:31pm UTC](https://forums.eveonline.com/t/eve-anyhwere-not-working-on-wifi/397592 "2023-03-12T12:31:00Z")

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Just what the title says. No matter what I do Eve Anywhere will not work with WiFi. It insists the speeds aren’t there when they clearly are. Anyone know a work around?

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## [Second Gameclient freeze after quiting the first](https://forums.eveonline.com/t/second-gameclient-freeze-after-quiting-the-first/395686)

<div class="topic-metadata">

**Author:** [@Dee\_Scoolyard](https://forums.eveonline.com/u/Dee_Scoolyard)\
**Replies:** 2\
**Last updated:** [March 11, 2023, 5:37am UTC](https://forums.eveonline.com/t/second-gameclient-freeze-after-quiting-the-first/395686 "2023-03-11T05:37:53Z")

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Hello, im running two clients. Every time i quit one (dosnt matter first or second) the other client freeze the video (sound runs in background even the game itslef seems to run - like docking progress still happend e…

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## [Skillers in the Abyss is broken](https://forums.eveonline.com/t/skillers-in-the-abyss-is-broken/397877)

<div class="topic-metadata">

**Author:** [@Rogue\_Alvarez](https://forums.eveonline.com/u/Rogue_Alvarez)\
**Replies:** 2\
**Last updated:** [March 8, 2023, 4:22pm UTC](https://forums.eveonline.com/t/skillers-in-the-abyss-is-broken/397877 "2023-03-08T16:22:52Z")

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Hello, I’d like to report that Kikimoras and Drekavacs do not as count Triglavians towards the daily challange. I’m doing T1s Dark and this is very frustrating, I hope this can be fixed. Regards, Rogue

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## [Lagging and disconnects](https://forums.eveonline.com/t/lagging-and-disconnects/397849)

<div class="topic-metadata">

**Author:** [@Petra\_Fried](https://forums.eveonline.com/u/Petra_Fried)\
**Replies:** 1\
**Last updated:** [March 5, 2023, 1:45pm UTC](https://forums.eveonline.com/t/lagging-and-disconnects/397849 "2023-03-05T13:45:19Z")

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Happening far more now than normal. Lags. Lags. Hangs up. Disconnects. It did not do this so badly before. I have been off Eve for a while. I had things to do. I got back into the game and noticed this. I honestly do …

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## [Constant disconnects](https://forums.eveonline.com/t/constant-disconnects/397794)

<div class="topic-metadata">

**Author:** [@Dr\_Why](https://forums.eveonline.com/u/Dr_Why)\
**Replies:** 2\
**Last updated:** [March 5, 2023, 4:29am UTC](https://forums.eveonline.com/t/constant-disconnects/397794 "2023-03-05T04:29:33Z")

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I figured I’d come back and poke around some, maybe resub if I got the hankering except every time I have logged in I constantly disconnect. I have tried a few times over the past few months. I’ve tried all the stuff I …

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## [Error 1020, Can not sign-in Eve Store/Acct. Management etc](https://forums.eveonline.com/t/error-1020-can-not-sign-in-eve-store-acct-management-etc/396556)

<div class="topic-metadata">

**Author:** [@Syrven\_Zaniver](https://forums.eveonline.com/u/Syrven_Zaniver)\
**Replies:** 2\
**Last updated:** [March 1, 2023, 10:08pm UTC](https://forums.eveonline.com/t/error-1020-can-not-sign-in-eve-store-acct-management-etc/396556 "2023-03-01T22:08:54Z")

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Access denied, Error code 1020 Can not sign in Eve-store / Account Management / Customer Support. can still play the game, can use forum, but can’t go in website to buy game time or post support ticket etc. Error mes…

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## [Sending prices to Google spreadsheets](https://forums.eveonline.com/t/sending-prices-to-google-spreadsheets/397408)

<div class="topic-metadata">

**Author:** [@Alex\_Stroun](https://forums.eveonline.com/u/Alex_Stroun)\
**Replies:** 2\
**Last updated:** [March 1, 2023, 11:55am UTC](https://forums.eveonline.com/t/sending-prices-to-google-spreadsheets/397408 "2023-03-01T11:55:36Z")

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Haven’t played Eve for a couple of years, decided to come back. When I played, I used a google spreadsheets extension that pulled up the prices of items from the game. The extension was called Evepraisal Tools. However…

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## [The Skill Plan Service is currently unavailable](https://forums.eveonline.com/t/the-skill-plan-service-is-currently-unavailable/397141)

<div class="topic-metadata">

**Author:** [@Rogue\_Alvarez](https://forums.eveonline.com/u/Rogue_Alvarez)\
**Replies:** 1\
**Last updated:** [February 27, 2023, 8:34am UTC](https://forums.eveonline.com/t/the-skill-plan-service-is-currently-unavailable/397141 "2023-02-27T08:34:07Z")

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As in the topic, been getting this error today.

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## [Issue loading client](https://forums.eveonline.com/t/issue-loading-client/397059)

<div class="topic-metadata">

**Author:** [@Elisium](https://forums.eveonline.com/u/Elisium)\
**Replies:** 3\
**Last updated:** [February 27, 2023, 2:33am UTC](https://forums.eveonline.com/t/issue-loading-client/397059 "2023-02-27T02:33:15Z")

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Hi Im getting this error code Client crashed with exitCode: -1073740791 anyone know what the fix is thanks

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## [AMD Driver timeout Error since Tuesday Patch](https://forums.eveonline.com/t/amd-driver-timeout-error-since-tuesday-patch/388300)

<div class="topic-metadata">

**Author:** [@Kromarius](https://forums.eveonline.com/u/Kromarius)\
**Replies:** 18\
**Last updated:** [February 26, 2023, 11:23pm UTC](https://forums.eveonline.com/t/amd-driver-timeout-error-since-tuesday-patch/388300 "2023-02-26T23:23:40Z")

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Nothing I love more than paying 60 dollars a month to not play a video game… Getting consistent AMD Driver timeouts since the latest patch, screen locks up and the graphics driver restarts, sometimes crashing all client…

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## [Some T2 Ammunition BPC Icons are missing](https://forums.eveonline.com/t/some-t2-ammunition-bpc-icons-are-missing/396962)

<div class="topic-metadata">

**Author:** [@Davidius\_Pratticus](https://forums.eveonline.com/u/Davidius_Pratticus)\
**Replies:** 1\
**Last updated:** [February 26, 2023, 1:23am UTC](https://forums.eveonline.com/t/some-t2-ammunition-bpc-icons-are-missing/396962 "2023-02-26T01:23:53Z")

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Just bought a new gaming laptop that has a NVIDIA 3060Ti graphics chipset in it yesterday, loving being able to play with highest graphics settings. However, I was doing some indy stuff this morning and noticed that som…

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