# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=43

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 44

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## [Average ticket response time?](https://forums.eveonline.com/t/average-ticket-response-time/372428)

<div class="topic-metadata">

**Author:** [@Johnathan\_Coffey](https://forums.eveonline.com/u/Johnathan_Coffey)\
**Replies:** 4\
**Last updated:** [August 8, 2022, 1:20am UTC](https://forums.eveonline.com/t/average-ticket-response-time/372428 "2022-08-08T01:20:25Z")

</div>

I’ve opened a support ticket about two weeks ago, didn’t get a response yet. Is this normal?

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## [Input Brodcasting](https://forums.eveonline.com/t/input-brodcasting/367438)

<div class="topic-metadata">

**Author:** [@PolishPistol](https://forums.eveonline.com/u/PolishPistol)\
**Replies:** 2\
**Last updated:** [August 7, 2022, 12:34pm UTC](https://forums.eveonline.com/t/input-brodcasting/367438 "2022-08-07T12:34:49Z")

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How to report obvious for me multiboxing input broadcaster? There is a guy in pochven multiboxing 15 vargurs that will all, align, shoot and jump i one server tick.

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## [Multiple Account Deal unavailable, support does not know how to avail of it](https://forums.eveonline.com/t/multiple-account-deal-unavailable-support-does-not-know-how-to-avail-of-it/372131)

<div class="topic-metadata">

**Author:** [@Dracusio](https://forums.eveonline.com/u/Dracusio)\
**Replies:** 4\
**Last updated:** [August 7, 2022, 12:22pm UTC](https://forums.eveonline.com/t/multiple-account-deal-unavailable-support-does-not-know-how-to-avail-of-it/372131 "2022-08-07T12:22:58Z")

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Hello, On the 03/06/22 I received an email advertising the “Multiple Account Deal”. I had stopped the renewal of my omega subscriptions for 8 of my accounts at the time of the price hike. With this deal I would have res…

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## [Air Synchronization Failed (help?)](https://forums.eveonline.com/t/air-synchronization-failed-help/368927)

<div class="topic-metadata">

**Author:** [@HltandSmash](https://forums.eveonline.com/u/HltandSmash)\
**Replies:** 4\
**Last updated:** [August 5, 2022, 9:35pm UTC](https://forums.eveonline.com/t/air-synchronization-failed-help/368927 "2022-08-05T21:35:50Z")

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Hello All, I made a new char today and cannot load the AIR Career Program. I constantly get the error in subject and clicking the synchronize button does not fix the issue. I am also constantly getting popups saying tha…

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## [Background in "Ship fitting" are changed](https://forums.eveonline.com/t/background-in-ship-fitting-are-changed/371526)

<div class="topic-metadata">

**Author:** [@Minmatar\_Citizen\_001](https://forums.eveonline.com/u/Minmatar_Citizen_001)\
**Replies:** 7\
**Last updated:** [August 5, 2022, 5:04pm UTC](https://forums.eveonline.com/t/background-in-ship-fitting-are-changed/371526 "2022-08-05T17:04:02Z")

</div>

Hi there! Can anyone tell me why the bacground in fitting tab are changed from light (clouds) to very dark clouds !? I think it’s begun after i test the Photon UI (in that stage hate that!) looks like this:

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## [Log in rewards skins. For it being "random" it seems I can only get Halcyon Dawn skins](https://forums.eveonline.com/t/log-in-rewards-skins-for-it-being-random-it-seems-i-can-only-get-halcyon-dawn-skins/372253)

<div class="topic-metadata">

**Author:** [@Erufen\_Rito](https://forums.eveonline.com/u/Erufen_Rito)\
**Replies:** 1\
**Last updated:** [August 3, 2022, 2:55pm UTC](https://forums.eveonline.com/t/log-in-rewards-skins-for-it-being-random-it-seems-i-can-only-get-halcyon-dawn-skins/372253 "2022-08-03T14:55:02Z")

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So, since the log in rewards change, every time a skin has dropped, it has been a Halcyon Dawn skin. I don’t like the skin, and have never bought one. I only bring this up, to prove my point. I was under the impress…

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## [Missing research production lines](https://forums.eveonline.com/t/missing-research-production-lines/371496)

<div class="topic-metadata">

**Author:** [@Hydro\_Inquise](https://forums.eveonline.com/u/Hydro_Inquise)\
**Replies:** 2\
**Last updated:** [July 30, 2022, 8:18pm UTC](https://forums.eveonline.com/t/missing-research-production-lines/371496 "2022-07-30T20:18:53Z")

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Production/Science missing queue bug Gradually, available queues for science \[possibly production too\] disappear from use permanently with no apparent reason Reproduction: PreReqs Not have scientific networking ski…

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## [Character customization bugs](https://forums.eveonline.com/t/character-customization-bugs/371674)

<div class="topic-metadata">

**Author:** [@Vizkomaru\_Togashi](https://forums.eveonline.com/u/Vizkomaru_Togashi)\
**Replies:** 0\
**Last updated:** [July 28, 2022, 9:51pm UTC](https://forums.eveonline.com/t/character-customization-bugs/371674 "2022-07-28T21:51:35Z")

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Since I reinstalled the game like a year ago, my characters customization setups are quite bugged: clothing tucking does nothing, the background image in the photo mode is half size and doesn’t cover the background of th…

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## [Reinstalled Windows, kelp Eve folder](https://forums.eveonline.com/t/reinstalled-windows-kelp-eve-folder/371553)

<div class="topic-metadata">

**Author:** [@Bonnie\_Peebles](https://forums.eveonline.com/u/Bonnie_Peebles)\
**Replies:** 2\
**Last updated:** [July 28, 2022, 12:50am UTC](https://forums.eveonline.com/t/reinstalled-windows-kelp-eve-folder/371553 "2022-07-28T00:50:24Z")

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Hello! Long story short, my PC died, I had to buy new + new OS Win10 since my old Win7 had issues supporting newer hardware and I had hard time finding new motherboard for FM2+ socket. But, EVE folder left intact since…

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## [Help shink neocom](https://forums.eveonline.com/t/help-shink-neocom/360909)

<div class="topic-metadata">

**Author:** [@Irridan](https://forums.eveonline.com/u/Irridan)\
**Replies:** 2\
**Last updated:** [July 27, 2022, 11:24am UTC](https://forums.eveonline.com/t/help-shink-neocom/360909 "2022-07-27T11:24:27Z")

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The neocom image on one of my toons got enlarged and I cannot shink it back. I try to restore backed up settings from other toons, but still cannot. Here you can see the difference. Please help.

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## [Vigilant Tyrannos and Faction Warfare Pilot Leaderboards](https://forums.eveonline.com/t/vigilant-tyrannos-and-faction-warfare-pilot-leaderboards/371255)

<div class="topic-metadata">

**Author:** [@orangeFool](https://forums.eveonline.com/u/orangeFool)\
**Replies:** 0\
**Last updated:** [July 25, 2022, 11:36am UTC](https://forums.eveonline.com/t/vigilant-tyrannos-and-faction-warfare-pilot-leaderboards/371255 "2022-07-25T11:36:20Z")

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So I know Vigilant Tyrannos can shoot whoever they want but should their pilots appear in the Faction Warfare pilot leaderboards? Karybdis Tyrannos: FW Pilots: Kills Yesterday - EVEMissioneer And with his mates Artemi…

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## [Frequent brief freezing of client. Far worse dualboxing. Awful in Jita 4-4](https://forums.eveonline.com/t/frequent-brief-freezing-of-client-far-worse-dualboxing-awful-in-jita-4-4/370550)

<div class="topic-metadata">

**Author:** [@Kazumii\_Shimizu](https://forums.eveonline.com/u/Kazumii_Shimizu)\
**Replies:** 2\
**Last updated:** [July 24, 2022, 7:53pm UTC](https://forums.eveonline.com/t/frequent-brief-freezing-of-client-far-worse-dualboxing-awful-in-jita-4-4/370550 "2022-07-24T19:53:09Z")

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I get the game ‘freezing’ for 2-5 seconds, then a brief black screen and back it comes. It happens very occasionally flying, but is much more common in stations. If I’m single boxing it happens very infrequently, but du…

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## [Sudden disconnect](https://forums.eveonline.com/t/sudden-disconnect/367684)

<div class="topic-metadata">

**Author:** [@Miran\_Tereven](https://forums.eveonline.com/u/Miran_Tereven)\
**Replies:** 7\
**Last updated:** [July 21, 2022, 7:00pm UTC](https://forums.eveonline.com/t/sudden-disconnect/367684 "2022-07-21T19:00:44Z")

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So I had just gotten the first fight of the day, and then I suddenly DC’d. Upon trying to reconnect I got this: Youtube is working just fine. Which leads me to ask, what gives, and is anyone else having this issue?

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## [New Minmatar Faction rats (that are hanging around Custom Offices) shoot me, I also get no standing helping them (But lose Standing with the Imperial Navy who I'm fighitng againtst)](https://forums.eveonline.com/t/new-minmatar-faction-rats-that-are-hanging-around-custom-offices-shoot-me-i-also-get-no-standing-helping-them-but-lose-standing-with-the-imperial-navy-who-im-fighitng-againtst/370066)

<div class="topic-metadata">

**Author:** [@Jilani\_Sklor](https://forums.eveonline.com/u/Jilani_Sklor)\
**Replies:** 2\
**Last updated:** [July 21, 2022, 3:20pm UTC](https://forums.eveonline.com/t/new-minmatar-faction-rats-that-are-hanging-around-custom-offices-shoot-me-i-also-get-no-standing-helping-them-but-lose-standing-with-the-imperial-navy-who-im-fighitng-againtst/370066 "2022-07-21T15:20:53Z")

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In Floseswin, I was killing Imperial Navy NPC’s at the customs office, and the breacher that was assigned to the Republic Fleet (specific faction) attacked me and was red to me as well as the Imperial Navy NPC’s. I got s…

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## [Moon Mining: Extraction Scheduling Display Bug](https://forums.eveonline.com/t/moon-mining-extraction-scheduling-display-bug/370054)

<div class="topic-metadata">

**Author:** [@Halcyon\_Clarke](https://forums.eveonline.com/u/Halcyon_Clarke)\
**Replies:** 3\
**Last updated:** [July 21, 2022, 8:51am UTC](https://forums.eveonline.com/t/moon-mining-extraction-scheduling-display-bug/370054 "2022-07-21T08:51:49Z")

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Display does not pop up when clicked - just appears on the side bar minimized. Open the window from the side menu and the lower half of the window is blank. Date and timer not showing. Can move theslider and start dril…

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## [Where's my Stuff](https://forums.eveonline.com/t/wheres-my-stuff/370778)

<div class="topic-metadata">

**Author:** [@Rusty\_Nals](https://forums.eveonline.com/u/Rusty_Nals)\
**Replies:** 2\
**Last updated:** [July 21, 2022, 8:48am UTC](https://forums.eveonline.com/t/wheres-my-stuff/370778 "2022-07-21T08:48:42Z")

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After TD today All My stuff is gone gone and gone again, No ships, No hanger Items no nothing all I have is an screen of what’s in my cargo bay of the only ship I have atm…did send in a bug report and still nothing afte…

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## [PI Graph Not Accurate?](https://forums.eveonline.com/t/pi-graph-not-accurate/370785)

<div class="topic-metadata">

**Author:** [@ChakanForever](https://forums.eveonline.com/u/ChakanForever)\
**Replies:** 0\
**Last updated:** [July 20, 2022, 10:57pm UTC](https://forums.eveonline.com/t/pi-graph-not-accurate/370785 "2022-07-20T22:57:11Z")

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I noticed that when hovering over the individual bars in the graph it will show the product/hour but that number doesn’t align at all to the Y-Axis of the graph. Example linked: PI Graph - Album on Imgur The bar I’m ho…

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## [Missing page button to corp/alliance page standings](https://forums.eveonline.com/t/missing-page-button-to-corp-alliance-page-standings/370651)

<div class="topic-metadata">

**Author:** [@Iskara\_Ruokai](https://forums.eveonline.com/u/Iskara_Ruokai)\
**Replies:** 0\
**Last updated:** [July 19, 2022, 4:14pm UTC](https://forums.eveonline.com/t/missing-page-button-to-corp-alliance-page-standings/370651 "2022-07-19T16:14:19Z")

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Hello, I have noticed recently that i can’t navigate to the next or previous page to Alliance/Corp standings. Next or previous page button is missing ! I tried to reset windows position but nothing. Please fix it !

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## [Is it just me or launching the client login screen has become a lot slower and resource consuming in the past days?](https://forums.eveonline.com/t/is-it-just-me-or-launching-the-client-login-screen-has-become-a-lot-slower-and-resource-consuming-in-the-past-days/370412)

<div class="topic-metadata">

**Author:** [@YahudiY](https://forums.eveonline.com/u/YahudiY)\
**Replies:** 0\
**Last updated:** [July 17, 2022, 2:07pm UTC](https://forums.eveonline.com/t/is-it-just-me-or-launching-the-client-login-screen-has-become-a-lot-slower-and-resource-consuming-in-the-past-days/370412 "2022-07-17T14:07:52Z")

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Just a couple of days ago I could launch 30 clients in just seconds and the login screen was there in no time. Also, the login process took just a couple of seconds. Right now, any client launch consumes at least 1.5 Gi…

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## [Now I'm getting more DC's than ever](https://forums.eveonline.com/t/now-im-getting-more-dcs-than-ever/367196)

<div class="topic-metadata">

**Author:** [@Napoleon\_BlownApart](https://forums.eveonline.com/u/Napoleon_BlownApart)\
**Replies:** 6\
**Last updated:** [July 16, 2022, 10:22pm UTC](https://forums.eveonline.com/t/now-im-getting-more-dcs-than-ever/367196 "2022-07-16T22:22:01Z")

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There was a time, even recently, when disconnections upon arrival to the next system were the thing. It didn’t happen often, but when it did, it always occurred before the next system session was rendered. Now (over th…

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## [Training Time Disparity](https://forums.eveonline.com/t/training-time-disparity/370234)

<div class="topic-metadata">

**Author:** [@Maguined](https://forums.eveonline.com/u/Maguined)\
**Replies:** 0\
**Last updated:** [July 15, 2022, 9:13pm UTC](https://forums.eveonline.com/t/training-time-disparity/370234 "2022-07-15T21:13:36Z")

</div>

I am infrequently seeing a disparity in training time between hovering over the neocom Skills icon and opening up the full training queue. As in below screenshot 6days 12hours versus 7days 6hours. Has anyone else experi…

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## [FIX THE WAR OVERVIEW](https://forums.eveonline.com/t/fix-the-war-overview/369653)

<div class="topic-metadata">

**Author:** [@Pernicious\_Cheese](https://forums.eveonline.com/u/Pernicious_Cheese)\
**Replies:** 2\
**Last updated:** [July 12, 2022, 3:55pm UTC](https://forums.eveonline.com/t/fix-the-war-overview/369653 "2022-07-12T15:55:23Z")

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It has been a full week and we still cannot see where war HQs are. Fix the war overview ffs Does anyone actually work at CCP? I was at fanfest and NOTHING has happened only you Fing stuff up.

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## [Is it me or some stations have broken audio?](https://forums.eveonline.com/t/is-it-me-or-some-stations-have-broken-audio/369922)

<div class="topic-metadata">

**Author:** [@Lunatic\_Lover](https://forums.eveonline.com/u/Lunatic_Lover)\
**Replies:** 0\
**Last updated:** [July 12, 2022, 1:58pm UTC](https://forums.eveonline.com/t/is-it-me-or-some-stations-have-broken-audio/369922 "2022-07-12T13:58:22Z")

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I login to station and don’t hear music on it. I thought that should have been fixed already… Anyone had similar impression?

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## [AMD Ryzen 5600 G and 32GB Ram](https://forums.eveonline.com/t/amd-ryzen-5600-g-and-32gb-ram/369227)

<div class="topic-metadata">

**Author:** [@Kamala\_Haris](https://forums.eveonline.com/u/Kamala_Haris)\
**Replies:** 2\
**Last updated:** [July 6, 2022, 7:43am UTC](https://forums.eveonline.com/t/amd-ryzen-5600-g-and-32gb-ram/369227 "2022-07-06T07:43:06Z")

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Hi, I am thinking about buying AMD Ryzen 5600G with integrated graphic card Vega 7 and a 32GB Ram PC. Will I run 10 accounts on this processor in windowed mode or its to much for Vega 7. At the moment its possible for…

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## ["The skill plan service is currently unavailable. Unable to retrieve skill plan data" - possibly VPN related?](https://forums.eveonline.com/t/the-skill-plan-service-is-currently-unavailable-unable-to-retrieve-skill-plan-data-possibly-vpn-related/357276)

<div class="topic-metadata">

**Author:** [@Trill\_Zorndahl](https://forums.eveonline.com/u/Trill_Zorndahl)\
**Replies:** 12\
**Last updated:** [July 5, 2022, 4:52pm UTC](https://forums.eveonline.com/t/the-skill-plan-service-is-currently-unavailable-unable-to-retrieve-skill-plan-data-possibly-vpn-related/357276 "2022-07-05T16:52:30Z")

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I get that message pop up every single time I open my skill sheet, and it’s always there when I open the Personal Plans tab. I’ve asked why in help chats and no-one knows. I’ve cleared the cache and verified the integrit…

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## [Audio pauses (stops) and resumes after every jump of a stargate](https://forums.eveonline.com/t/audio-pauses-stops-and-resumes-after-every-jump-of-a-stargate/369188)

<div class="topic-metadata">

**Author:** [@Zlay\_Q](https://forums.eveonline.com/u/Zlay_Q)\
**Replies:** 0\
**Last updated:** [July 5, 2022, 11:59am UTC](https://forums.eveonline.com/t/audio-pauses-stops-and-resumes-after-every-jump-of-a-stargate/369188 "2022-07-05T11:59:08Z")

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Hi there, my audio cuts out and resumes after a couple seconds, after every jump of a stargate. it only started happening recently, and the last time i played was a couple months ago.

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## [Many Disconnects](https://forums.eveonline.com/t/many-disconnects/331287)

<div class="topic-metadata">

**Author:** [@Venus\_Evil](https://forums.eveonline.com/u/Venus_Evil)\
**Replies:** 17\
**Last updated:** [July 5, 2022, 5:54am UTC](https://forums.eveonline.com/t/many-disconnects/331287 "2022-07-05T05:54:26Z")

</div>

While running Multiple clients 3 or less, I get disconnected from the server. It lags out on gates when I trying to get into a system, I could be sitting in a station trading with my alts, it doesn’t matter what I’m doi…

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## [Skins are broken](https://forums.eveonline.com/t/skins-are-broken/368574)

<div class="topic-metadata">

**Author:** [@xS0u1zx](https://forums.eveonline.com/u/xS0u1zx)\
**Replies:** 4\
**Last updated:** [July 3, 2022, 6:01am UTC](https://forums.eveonline.com/t/skins-are-broken/368574 "2022-07-03T06:01:10Z")

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Panther skins are broken, Fireblade for example is blue and not red. Iceblade is black and not blue and there are others. I’m suspecting several ship skins have been broken

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## [DX12 Multi-Boxing, Black Screen on secondary, tertiary client](https://forums.eveonline.com/t/dx12-multi-boxing-black-screen-on-secondary-tertiary-client/368584)

<div class="topic-metadata">

**Author:** [@Kerl\_Xplore](https://forums.eveonline.com/u/Kerl_Xplore)\
**Replies:** 2\
**Last updated:** [July 2, 2022, 4:28am UTC](https://forums.eveonline.com/t/dx12-multi-boxing-black-screen-on-secondary-tertiary-client/368584 "2022-07-02T04:28:27Z")

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With DX12 on, while trying to multibox, within about 90 seconds, and client not in the foreground will go to a black screen and become unresponsive. Only fix seems to be force closing the effected client via task manager…

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## [D - Scan and ccp's need for f-ing non broken shuff](https://forums.eveonline.com/t/d-scan-and-ccps-need-for-f-ing-non-broken-shuff/368719)

<div class="topic-metadata">

**Author:** [@Milocan](https://forums.eveonline.com/u/Milocan)\
**Replies:** 3\
**Last updated:** [July 1, 2022, 3:42pm UTC](https://forums.eveonline.com/t/d-scan-and-ccps-need-for-f-ing-non-broken-shuff/368719 "2022-07-01T15:42:36Z")

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So for over 18yrs D scan has been working fine Then Some num nut decided hey lets fix the D scan Why remove the click ability to change filter Why does range refer to 1au when undocking everytime Why does the center o…

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