# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=57

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 58

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## [Changed Raven Jita 4-4 Skin](https://forums.eveonline.com/t/changed-raven-jita-4-4-skin/295019)

<div class="topic-metadata">

**Author:** [@Terence\_Philip](https://forums.eveonline.com/u/Terence_Philip)\
**Replies:** 6\
**Last updated:** [April 15, 2021, 4:55am UTC](https://forums.eveonline.com/t/changed-raven-jita-4-4-skin/295019 "2021-04-15T04:55:53Z")

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It looks like there was an unannounced change to the Raven Jita 4-4 Skin. It used to have this cool blue effect running down the center over the bridge. Now it’s gone and looks like just another normal skin. What happen…

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## [Eve launcher crashes](https://forums.eveonline.com/t/eve-launcher-crashes/295891)

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**Author:** [@Lara\_Agnon](https://forums.eveonline.com/u/Lara_Agnon)\
**Replies:** 20\
**Last updated:** [April 18, 2021, 2:25am UTC](https://forums.eveonline.com/t/eve-launcher-crashes/295891 "2021-04-18T02:25:49Z")

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Hey, five minutes ago my eve launcher closed and restarted itself. However, every time it starts, it crashes a second later with an error regarding Qt5WebEngineCore.dll Launcher Version: 1875.733.1441.0 Edit: There i…

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## [Corporation Forums on the EVE Forums?](https://forums.eveonline.com/t/corporation-forums-on-the-eve-forums/306308)

<div class="topic-metadata">

**Author:** [@Rundle\_Allnighter](https://forums.eveonline.com/u/Rundle_Allnighter)\
**Replies:** 1\
**Last updated:** [April 17, 2021, 10:39pm UTC](https://forums.eveonline.com/t/corporation-forums-on-the-eve-forums/306308 "2021-04-17T22:39:16Z")

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Okay memory time … I’ve determined that this was being introduced way back in 2012 Corporation Forums on the EVE Forums! 2012-01-30 - BY CCP GUARD. However what I can’t find is when it went poof? Our corp was thinking a…

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## [Accidentally left survey -\> "Already completed"](https://forums.eveonline.com/t/accidentally-left-survey-already-completed/306030)

<div class="topic-metadata">

**Author:** [@Qilllerrr](https://forums.eveonline.com/u/Qilllerrr)\
**Replies:** 0\
**Last updated:** [April 16, 2021, 10:17am UTC](https://forums.eveonline.com/t/accidentally-left-survey-already-completed/306030 "2021-04-16T10:17:18Z")

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I was filling out the survey, I’ve accidentally clicked back button on my mouse. Welp, “Already submitted”. Thanks, I guess… was hoping to fill it out because I love surveys :confused:

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## [Trying to kill that which is already dead](https://forums.eveonline.com/t/trying-to-kill-that-which-is-already-dead/305931)

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**Author:** [@Spruillo](https://forums.eveonline.com/u/Spruillo)\
**Replies:** 0\
**Last updated:** [April 15, 2021, 7:06pm UTC](https://forums.eveonline.com/t/trying-to-kill-that-which-is-already-dead/305931 "2021-04-15T19:06:09Z")

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Every since a few updates ago, couple months maybe, Eve launcher doesn’t get the hint when I exit it from the task bar (win 7). To make matters worse for some reason evelauncher.exe when exited from taskbar and now a bac…

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## [Can't Access this "Survey"](https://forums.eveonline.com/t/cant-access-this-survey/305857)

<div class="topic-metadata">

**Author:** [@Dray\_Cil](https://forums.eveonline.com/u/Dray_Cil)\
**Replies:** 2\
**Last updated:** [April 15, 2021, 2:56pm UTC](https://forums.eveonline.com/t/cant-access-this-survey/305857 "2021-04-15T14:56:26Z")

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So this new survey they’re doing, I click on the banner on the launcher, get to the screen that describes it all, log in , and all it does is start up the launcher again, I don’t get any survey prompt or button or anythi…

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## [Expert Cerebral Accelerator - is it working?](https://forums.eveonline.com/t/expert-cerebral-accelerator-is-it-working/305641)

<div class="topic-metadata">

**Author:** [@Inari\_Visas](https://forums.eveonline.com/u/Inari_Visas)\
**Replies:** 3\
**Last updated:** [April 15, 2021, 10:32am UTC](https://forums.eveonline.com/t/expert-cerebral-accelerator-is-it-working/305641 "2021-04-15T10:32:40Z")

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Because Im seeing different times in different places. For example; if Im looking at a ship master tab, and it says that from level 3 to level 4 it’s going to take 3 days, but the skill that is missing (in that same tab)…

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## [My purchase of the 3 + 3 doesn't work](https://forums.eveonline.com/t/my-purchase-of-the-3-3-doesnt-work/305638)

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**Author:** [@zazzmatazz\_Xu](https://forums.eveonline.com/u/zazzmatazz_Xu)\
**Replies:** 4\
**Last updated:** [April 14, 2021, 9:14pm UTC](https://forums.eveonline.com/t/my-purchase-of-the-3-3-doesnt-work/305638 "2021-04-14T21:14:48Z")

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The MCT on one character will not activate and I am not getting help through the help interface, a GM responded but alas 2 weeks in an my MCT still won’t work, can I get a refund on 3 month of MCT?

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## [Unalolocated Skillpoint Spam notification](https://forums.eveonline.com/t/unalolocated-skillpoint-spam-notification/305534)

<div class="topic-metadata">

**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 3\
**Last updated:** [April 14, 2021, 10:13am UTC](https://forums.eveonline.com/t/unalolocated-skillpoint-spam-notification/305534 "2021-04-14T10:13:47Z")

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That notification pops up every time… how to turn off?

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## [Logging off in stations](https://forums.eveonline.com/t/logging-off-in-stations/305268)

<div class="topic-metadata">

**Author:** [@Sabotage\_Noctol](https://forums.eveonline.com/u/Sabotage_Noctol)\
**Replies:** 7\
**Last updated:** [April 13, 2021, 9:47am UTC](https://forums.eveonline.com/t/logging-off-in-stations/305268 "2021-04-13T09:47:37Z")

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Is it possible to logoff in any way while in a station. Every time ive tried looking for a “log off safely” button while docked, i cant find one. Is it not possible to logoff in a station? and if youre game were to shut …

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## [Clone Jump tool tip is misleading](https://forums.eveonline.com/t/clone-jump-tool-tip-is-misleading/304985)

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**Author:** [@Elanderan](https://forums.eveonline.com/u/Elanderan)\
**Replies:** 2\
**Last updated:** [April 11, 2021, 5:41am UTC](https://forums.eveonline.com/t/clone-jump-tool-tip-is-misleading/304985 "2021-04-11T05:41:46Z")

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The clone jump tooltip says, “This cooldown does not apply when you jump to a clone in the same structure that you are docked in.” I reasoned that a NPC station is a type of structure. Wrong. Now I have to wait 24 hours. …

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## [Please, CCP, fix your network code](https://forums.eveonline.com/t/please-ccp-fix-your-network-code/304793)

<div class="topic-metadata">

**Author:** [@Lara\_Agnon](https://forums.eveonline.com/u/Lara_Agnon)\
**Replies:** 0\
**Last updated:** [April 9, 2021, 12:58pm UTC](https://forums.eveonline.com/t/please-ccp-fix-your-network-code/304793 "2021-04-09T12:58:08Z")

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I am just fed up with random disconnects, 20 in the last hour.

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## [Overview settings files (can't export)](https://forums.eveonline.com/t/overview-settings-files-cant-export/304694)

<div class="topic-metadata">

**Author:** [@Darius\_Washington](https://forums.eveonline.com/u/Darius_Washington)\
**Replies:** 2\
**Last updated:** [April 8, 2021, 9:25pm UTC](https://forums.eveonline.com/t/overview-settings-files-cant-export/304694 "2021-04-08T21:25:15Z")

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Hey everybody, my situation is that my previous laptop failed, and all I have is a recovery of the drive I was using, so I can’t launch the game from that drive to do an in-game export of the Overview settings. But how …

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## [Game dont work](https://forums.eveonline.com/t/game-dont-work/303066)

<div class="topic-metadata">

**Author:** [@Dane\_Hur](https://forums.eveonline.com/u/Dane_Hur)\
**Replies:** 2\
**Last updated:** [April 8, 2021, 1:02pm UTC](https://forums.eveonline.com/t/game-dont-work/303066 "2021-04-08T13:02:05Z")

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can not open eve launcher when you try there is only a logo and then it disappears again have tried and reinstalled 4 times without success

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## [Skills Descriptions and Tooltips Refer To Old "Energized Plating" Names](https://forums.eveonline.com/t/skills-descriptions-and-tooltips-refer-to-old-energized-plating-names/299619)

<div class="topic-metadata">

**Author:** [@Io\_Koval](https://forums.eveonline.com/u/Io_Koval)\
**Replies:** 7\
**Last updated:** [April 7, 2021, 4:23pm UTC](https://forums.eveonline.com/t/skills-descriptions-and-tooltips-refer-to-old-energized-plating-names/299619 "2021-04-07T16:23:19Z")

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In Patch Notes 2020-08-11.1 the Energized Plating Group, Market Group, and associated module groups were generally renamed to Energized Armor Membrane. However, the skills EM Armor Compensation, Explosive Armor Compensa…

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## [I missing HUD](https://forums.eveonline.com/t/i-missing-hud/304417)

<div class="topic-metadata">

**Author:** [@Sara\_Boligai](https://forums.eveonline.com/u/Sara_Boligai)\
**Replies:** 1\
**Last updated:** [April 6, 2021, 4:34pm UTC](https://forums.eveonline.com/t/i-missing-hud/304417 "2021-04-06T16:34:15Z")

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I missing HUD ,Where is my HUD

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## ["This person is not willing to accept new roles" bug](https://forums.eveonline.com/t/this-person-is-not-willing-to-accept-new-roles-bug/304186)

<div class="topic-metadata">

**Author:** [@Sen\_Isu](https://forums.eveonline.com/u/Sen_Isu)\
**Replies:** 2\
**Last updated:** [April 6, 2021, 6:26am UTC](https://forums.eveonline.com/t/this-person-is-not-willing-to-accept-new-roles-bug/304186 "2021-04-06T06:26:38Z")

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Reposting because this is still an issue and really needs to be fixed, please.

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## [Changing of the clones does not work](https://forums.eveonline.com/t/changing-of-the-clones-does-not-work/302702)

<div class="topic-metadata">

**Author:** [@PavlikX](https://forums.eveonline.com/u/PavlikX)\
**Replies:** 7\
**Last updated:** [April 4, 2021, 5:33pm UTC](https://forums.eveonline.com/t/changing-of-the-clones-does-not-work/302702 "2021-04-04T17:33:31Z")

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Hello. I can not change a clone for this char. Nothing happens when a i press jump button. Meantime other my chars can do so. I tried to relog, change citadel, clear the cache files… I filled the ticket with this issu…

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## [Mouse behaviour laggy since downtime (2021-04-03)](https://forums.eveonline.com/t/mouse-behaviour-laggy-since-downtime-2021-04-03/303924)

<div class="topic-metadata">

**Author:** [@Elen\_Airuta](https://forums.eveonline.com/u/Elen_Airuta)\
**Replies:** 0\
**Last updated:** [April 3, 2021, 12:15pm UTC](https://forums.eveonline.com/t/mouse-behaviour-laggy-since-downtime-2021-04-03/303924 "2021-04-03T12:15:55Z")

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As above, since downtime mouse behaviour seems laggy – shows up most in the probing and redeem items windows. Have swapped mice and still see the issue, I have decent ping to the servers and this issue is being experien…

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## [Empty game logs](https://forums.eveonline.com/t/empty-game-logs/303525)

<div class="topic-metadata">

**Author:** [@Iliasaur\_Azizorra](https://forums.eveonline.com/u/Iliasaur_Azizorra)\
**Replies:** 0\
**Last updated:** [April 2, 2021, 9:02am UTC](https://forums.eveonline.com/t/empty-game-logs/303525 "2021-04-02T09:02:44Z")

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Please help! My gamelogs in folder C:\\Users\\USername\\Documents\\EVE\\logs\\Gamelogs are empty. For example the contents of file 20210402\_161517.txt for yesterday: Gamelog Session Started: 2021.04.01 19:46:44 That’s all! …

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## [Keep losing connection](https://forums.eveonline.com/t/keep-losing-connection/302804)

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**Author:** [@Ronimil](https://forums.eveonline.com/u/Ronimil)\
**Replies:** 1\
**Last updated:** [March 31, 2021, 11:53pm UTC](https://forums.eveonline.com/t/keep-losing-connection/302804 "2021-03-31T23:53:50Z")

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Today only I keep losing connection. The internet works, but I lose connection to Eve. I’m sure it’s my internet, but just want to see if anyone having any issues like this. I reboot PC, modem, and router. Wired connect…

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## [Google authenticator problem](https://forums.eveonline.com/t/google-authenticator-problem/303287)

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**Author:** [@Vilma\_Banks](https://forums.eveonline.com/u/Vilma_Banks)\
**Replies:** 3\
**Last updated:** [March 31, 2021, 8:26pm UTC](https://forums.eveonline.com/t/google-authenticator-problem/303287 "2021-03-31T20:26:55Z")

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I lost the Google authenticator app for my second account, when I switched phones, and can’t recover it even after multiple tries. My question is does anyone know a workaround so I could log into my second account? I get…

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## [UI Grid placement broken](https://forums.eveonline.com/t/ui-grid-placement-broken/303065)

<div class="topic-metadata">

**Author:** [@Tackers](https://forums.eveonline.com/u/Tackers)\
**Replies:** 3\
**Last updated:** [March 31, 2021, 3:57pm UTC](https://forums.eveonline.com/t/ui-grid-placement-broken/303065 "2021-03-31T15:57:12Z")

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since the last few days, the UI grid is wrong, my target always shifts to the right and get overlapped by either the overview on the selected item pane.

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## [How to use trackpad on laptop to zoom in probe exploration window](https://forums.eveonline.com/t/how-to-use-trackpad-on-laptop-to-zoom-in-probe-exploration-window/303218)

<div class="topic-metadata">

**Author:** [@PlagueDoc](https://forums.eveonline.com/u/PlagueDoc)\
**Replies:** 2\
**Last updated:** [March 31, 2021, 7:51am UTC](https://forums.eveonline.com/t/how-to-use-trackpad-on-laptop-to-zoom-in-probe-exploration-window/303218 "2021-03-31T07:51:52Z")

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Hello there! I am trying to play Eve on my laptop and hence, by using the laptop’s trackpad. The axtivity where I have encountered most struggles was exploration - when trying to use probes in the probing window, I am …

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## [Issues with CPU capacity calculation of ships and bug reports](https://forums.eveonline.com/t/issues-with-cpu-capacity-calculation-of-ships-and-bug-reports/302818)

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**Author:** [@Ghanima\_Noctis](https://forums.eveonline.com/u/Ghanima_Noctis)\
**Replies:** 5\
**Last updated:** [March 29, 2021, 9:54am UTC](https://forums.eveonline.com/t/issues-with-cpu-capacity-calculation-of-ships-and-bug-reports/302818 "2021-03-29T09:54:57Z")

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I would have loved to file a bug report, but after filling the template twice, both ingame and via the website, I get an “unexpected error”. This morning when I boarded my Astero, a couple of modules got de-activated. I…

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## [Performance issues in wine / linux ... 15 fps?](https://forums.eveonline.com/t/performance-issues-in-wine-linux-15-fps/302765)

<div class="topic-metadata">

**Author:** [@Bill\_billthemann](https://forums.eveonline.com/u/Bill_billthemann)\
**Replies:** 0\
**Last updated:** [March 28, 2021, 9:03pm UTC](https://forums.eveonline.com/t/performance-issues-in-wine-linux-15-fps/302765 "2021-03-28T21:03:47Z")

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I’ve been using Eve Anywhere as the client, and really enjoying it… but I didn’t realize why I was enjoying it until I checked the FPS between that and the actual client from Linux. Eve Anywhere 1080p fps: 62 Desktop c…

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## [Unknown connection issue between Cloudflare and origin server](https://forums.eveonline.com/t/unknown-connection-issue-between-cloudflare-and-origin-server/302532)

<div class="topic-metadata">

**Author:** [@Harlock\_CPT](https://forums.eveonline.com/u/Harlock_CPT)\
**Replies:** 0\
**Last updated:** [March 27, 2021, 6:01pm UTC](https://forums.eveonline.com/t/unknown-connection-issue-between-cloudflare-and-origin-server/302532 "2021-03-27T18:01:31Z")

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Greetings fellow Capsuleers, I have got now, for the second time, the following error in eve client: “500 ERROR Web server is returning an unknown error There is an unknown connection issue between Cloudflare and the …

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## [Saved Locations Keybind Bug?](https://forums.eveonline.com/t/saved-locations-keybind-bug/299798)

<div class="topic-metadata">

**Author:** [@Captain\_Blargg](https://forums.eveonline.com/u/Captain_Blargg)\
**Replies:** 1\
**Last updated:** [March 27, 2021, 9:07am UTC](https://forums.eveonline.com/t/saved-locations-keybind-bug/299798 "2021-03-27T09:07:54Z")

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I’ve made thousands of bookmarks using the Saved Location… keybind. And i need to make thousands more. The main gameplay screen of Eve is great at remembering the location and size, etc, of the menus and windows you keep…

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## [Blueprints stuck in Ignebaner](https://forums.eveonline.com/t/blueprints-stuck-in-ignebaner/301800)

<div class="topic-metadata">

**Author:** [@Navi\_Yarg](https://forums.eveonline.com/u/Navi_Yarg)\
**Replies:** 5\
**Last updated:** [March 23, 2021, 6:54pm UTC](https://forums.eveonline.com/t/blueprints-stuck-in-ignebaner/301800 "2021-03-23T18:54:00Z")

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I left Eve blahh, blah blah. My blueprints are stuck in the station. I assume when it was overrun if you had a corp your stuff was confiscated. My question is if I grind to level four for the right to put up a station…

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## [UI magification](https://forums.eveonline.com/t/ui-magification/301860)

<div class="topic-metadata">

**Author:** [@leavwiz](https://forums.eveonline.com/u/leavwiz)\
**Replies:** 1\
**Last updated:** [March 23, 2021, 3:54pm UTC](https://forums.eveonline.com/t/ui-magification/301860 "2021-03-23T15:54:57Z")

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As one of a few blind players in EVE i have unique issues and solutions for gameplay. However, i have heard many players talk about the need for UI magification. There is an option to scale up to 125% which is helpful…

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