# General Issues **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=59 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 60 --- ## [\[Connection / Download\] Download of updates very slow then stopping](https://forums.eveonline.com/t/connection-download-download-of-updates-very-slow-then-stopping/297209)
**Author:** [@Samuel\_Moon](https://forums.eveonline.com/u/Samuel_Moon)\ **Replies:** 5\ **Last updated:** [February 24, 2021, 10:57am UTC](https://forums.eveonline.com/t/connection-download-download-of-updates-very-slow-then-stopping/297209 "2021-02-24T10:57:46Z")
Hello everyone, I am having severe connection issues with the EVE online resources hosted on AWS (cloudfront.net). The newest launcher update failes to download from server-13-225-27-61.cdg3.r.cloudfront.net. It starts … --- ## [Trojan detected in SharedCache & unable to connect](https://forums.eveonline.com/t/trojan-detected-in-sharedcache-unable-to-connect/297264)
**Author:** [@Maran\_Altol](https://forums.eveonline.com/u/Maran_Altol)\ **Replies:** 1\ **Last updated:** [February 24, 2021, 1:12am UTC](https://forums.eveonline.com/t/trojan-detected-in-sharedcache-unable-to-connect/297264 "2021-02-24T01:12:03Z")
When trying to connect to Eve Online today, my antivirus detected a Trojan under SharedCache in file \_ssl.pyd. I am also unable to connect to the game (“Connection failed”). This is most probably a related issue (I ca… --- ## [So I'm having a slight issue](https://forums.eveonline.com/t/so-im-having-a-slight-issue/296930)
**Author:** [@Clary\_Daemon](https://forums.eveonline.com/u/Clary_Daemon)\ **Replies:** 3\ **Last updated:** [February 23, 2021, 8:21pm UTC](https://forums.eveonline.com/t/so-im-having-a-slight-issue/296930 "2021-02-23T20:21:14Z")
So I’ve been doing some missions that I’ve been ignoring for too long, but as of today i’m running into this issue a lot. Does it happen to anyone else? I’m using an amd ryzen 9 5950x @ 3.4ghz, 32gb ramm, 500gb ssd, rad… --- ## [Disconnects and No Portraits](https://forums.eveonline.com/t/disconnects-and-no-portraits/297099)
**Author:** [@Photina\_Aridia](https://forums.eveonline.com/u/Photina_Aridia)\ **Replies:** 1\ **Last updated:** [February 23, 2021, 6:53pm UTC](https://forums.eveonline.com/t/disconnects-and-no-portraits/297099 "2021-02-23T18:53:37Z")
Hi I just started playing this game couple days ago. Joined a corporation in middle of doing tutorial and so I took my sweet time making my capsuleer and then getting the pic all right so my undeniable natural beauty wo… --- ## [Gate not selected after jumping](https://forums.eveonline.com/t/gate-not-selected-after-jumping/296884)
**Author:** [@JasperTheManiac](https://forums.eveonline.com/u/JasperTheManiac)\ **Replies:** 1\ **Last updated:** [February 21, 2021, 9:20pm UTC](https://forums.eveonline.com/t/gate-not-selected-after-jumping/296884 "2021-02-21T21:20:42Z")
After every jump the gate is not selected ? pls fix… --- ## [English Help Channel is Pathetic](https://forums.eveonline.com/t/english-help-channel-is-pathetic/296842)
**Author:** [@Han\_Zealot](https://forums.eveonline.com/u/Han_Zealot)\ **Replies:** 24\ **Last updated:** [February 21, 2021, 4:14pm UTC](https://forums.eveonline.com/t/english-help-channel-is-pathetic/296842 "2021-02-21T16:14:33Z")
Hello o/ I’m posting this in here because it’s an issue that needs looking into. The English Help Channel needs better moderation or just straight out Moderators present in-game to help people with questions because I … --- ## [Why is my portrait not updating?](https://forums.eveonline.com/t/why-is-my-portrait-not-updating/296476)
**Author:** [@Captain\_Creampie](https://forums.eveonline.com/u/Captain_Creampie)\ **Replies:** 0\ **Last updated:** [February 19, 2021, 1:22pm UTC](https://forums.eveonline.com/t/why-is-my-portrait-not-updating/296476 "2021-02-19T13:22:50Z")
Is it fixed yet ??? --- ## [Issue to delete bank creditcard](https://forums.eveonline.com/t/issue-to-delete-bank-creditcard/296638)
**Author:** [@Cruxihit\_Raven](https://forums.eveonline.com/u/Cruxihit_Raven)\ **Replies:** 17\ **Last updated:** [February 20, 2021, 6:04pm UTC](https://forums.eveonline.com/t/issue-to-delete-bank-creditcard/296638 "2021-02-20T18:04:29Z")
Hi, I want delete my creditcard on your database BUT no option allowed it ( btw your site say you can! https://support.eveonline.com/hc/en-us/articles/205393061-Updating-Your-Credit-Card-Details ) You have ( one more ti… --- ## [Contact Labels Screwy](https://forums.eveonline.com/t/contact-labels-screwy/296622)
**Author:** [@Dray\_Cil](https://forums.eveonline.com/u/Dray_Cil)\ **Replies:** 0\ **Last updated:** [February 20, 2021, 9:01am UTC](https://forums.eveonline.com/t/contact-labels-screwy/296622 "2021-02-20T09:01:29Z")
I know, some may call me nuts, but for those players that I have added to my contact list (around 500 of them - don’t ask), I have labeled them “Veterans” or “Experienced” or “Newbies”. Sometimes when I load up the game … --- ## [Game breaking bug with the communication tools](https://forums.eveonline.com/t/game-breaking-bug-with-the-communication-tools/283564)
**Author:** [@Jeslyca](https://forums.eveonline.com/u/Jeslyca)\ **Replies:** 43\ **Last updated:** [February 19, 2021, 10:12pm UTC](https://forums.eveonline.com/t/game-breaking-bug-with-the-communication-tools/283564 "2021-02-19T22:12:07Z")
Hi there, is there any mod or GM around? There is a game breaking bug with the communication tools within the game. Ive recently come back to the game and realised a fundamental bug in the game that I believe needs to b… --- ## [Aurora Universalis Drake skin not working](https://forums.eveonline.com/t/aurora-universalis-drake-skin-not-working/296538)
**Author:** [@John\_Marcuss](https://forums.eveonline.com/u/John_Marcuss)\ **Replies:** 1\ **Last updated:** [February 19, 2021, 9:38pm UTC](https://forums.eveonline.com/t/aurora-universalis-drake-skin-not-working/296538 "2021-02-19T21:38:25Z")
Hi fellow capsuleers, I just got back after a long break from eve to my trusty drake, on which i used to have the Aurora universalis skin. However for some to me unknow reason either the skin has been completely changed… --- ## [GDPR and CCP](https://forums.eveonline.com/t/gdpr-and-ccp/296464)
**Author:** [@Dictateur\_Imperator](https://forums.eveonline.com/u/Dictateur_Imperator)\ **Replies:** 8\ **Last updated:** [February 19, 2021, 12:01pm UTC](https://forums.eveonline.com/t/gdpr-and-ccp/296464 "2021-02-19T12:01:46Z")
Hello, It’s reminder for you’re team (and you’re DPO first). You must comply to GDPR, and write you are GDPR compliant in you’re website is not enought. When someone ask to have access to personal data you store you ha… --- ## [Gallente COSMOS mission - "The path to enlightenment 3/3"](https://forums.eveonline.com/t/gallente-cosmos-mission-the-path-to-enlightenment-3-3/293849)
**Author:** [@Xentara\_Vispari](https://forums.eveonline.com/u/Xentara_Vispari)\ **Replies:** 15\ **Last updated:** [February 19, 2021, 3:15am UTC](https://forums.eveonline.com/t/gallente-cosmos-mission-the-path-to-enlightenment-3-3/293849 "2021-02-19T03:15:15Z")
Hey! About two weeks ago started the mission series “The path to enlightenment” from the agent “Sebast Maton” (https://wiki.eveuniversity.org/Sebast\_Mathon). The last mission in this series has a task to obtain a “Tran… --- ## [Forums archive 503](https://forums.eveonline.com/t/forums-archive-503/295850)
**Author:** [@Wadiest\_Yong](https://forums.eveonline.com/u/Wadiest_Yong)\ **Replies:** 5\ **Last updated:** [February 17, 2021, 2:48pm UTC](https://forums.eveonline.com/t/forums-archive-503/295850 "2021-02-17T14:48:10Z")
--- ## [Fitting window broke](https://forums.eveonline.com/t/fitting-window-broke/295397)
**Author:** [@grimaxemorpher](https://forums.eveonline.com/u/grimaxemorpher)\ **Replies:** 2\ **Last updated:** [February 17, 2021, 5:15am UTC](https://forums.eveonline.com/t/fitting-window-broke/295397 "2021-02-17T05:15:09Z")
shows as unfit (it is not) when i try to fit a mods it says a mod is in it’s place undocking i can see my mods fit and can even activate them --- ## [Eve Mails still vissible after selling characters](https://forums.eveonline.com/t/eve-mails-still-vissible-after-selling-characters/295709)
**Author:** [@Gillelli](https://forums.eveonline.com/u/Gillelli)\ **Replies:** 5\ **Last updated:** [February 15, 2021, 3:06pm UTC](https://forums.eveonline.com/t/eve-mails-still-vissible-after-selling-characters/295709 "2021-02-15T15:06:05Z")
Hi Devs, I sold two chars. some months ago but i am still able to see their mails in the eve portal apps notifications. --- ## [Eve Launcher not working](https://forums.eveonline.com/t/eve-launcher-not-working/295602)
**Author:** [@Powergel](https://forums.eveonline.com/u/Powergel)\ **Replies:** 0\ **Last updated:** [February 15, 2021, 3:24am UTC](https://forums.eveonline.com/t/eve-launcher-not-working/295602 "2021-02-15T03:24:16Z")
Hi all, Ever since the eve launcher upgrade the other day I have issues where the account selection screen comes blank. I came across the issue is past discussion but was unable to get a work around. I have submitted a … --- ## [Dissatisfaction about large fleet battles](https://forums.eveonline.com/t/dissatisfaction-about-large-fleet-battles/295362)
**Author:** [@Rogalik\_Naive](https://forums.eveonline.com/u/Rogalik_Naive)\ **Replies:** 11\ **Last updated:** [February 14, 2021, 12:48pm UTC](https://forums.eveonline.com/t/dissatisfaction-about-large-fleet-battles/295362 "2021-02-14T12:48:57Z")
I am just an average pilot, who forced to write this petition to express my resentment to the developers regarding their either helplessness or incapacity, or maybe even unwillingness, to provide with proper technical co… --- ## [Solar Cell WH 3 Class anomaly is broken](https://forums.eveonline.com/t/solar-cell-wh-3-class-anomaly-is-broken/295174)
**Author:** [@Max\_Grayhaired](https://forums.eveonline.com/u/Max_Grayhaired)\ **Replies:** 1\ **Last updated:** [February 13, 2021, 12:01am UTC](https://forums.eveonline.com/t/solar-cell-wh-3-class-anomaly-is-broken/295174 "2021-02-13T00:01:37Z")
after patch Solar Cell anomaly 3 Class WH is broken/ No 3 wawe respaun --- ## [New Jump Gate Dynamic Animations](https://forums.eveonline.com/t/new-jump-gate-dynamic-animations/294778)
**Author:** [@KaponeBitch](https://forums.eveonline.com/u/KaponeBitch)\ **Replies:** 3\ **Last updated:** [February 10, 2021, 6:29pm UTC](https://forums.eveonline.com/t/new-jump-gate-dynamic-animations/294778 "2021-02-10T18:29:00Z")
Honestly, CCP need to implement a way to turn off jump gate dynamic animations, i refuse to believe i am the only person that has issues with this , I only did, what i consider to be a short route of 37 jumps and with th… --- ## ["Open Local Location" is not there anymore in Settings](https://forums.eveonline.com/t/open-local-location-is-not-there-anymore-in-settings/294741)
**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\ **Replies:** 0\ **Last updated:** [February 10, 2021, 3:33pm UTC](https://forums.eveonline.com/t/open-local-location-is-not-there-anymore-in-settings/294741 "2021-02-10T15:33:48Z")
Hi, since the update this option is not available and its not possible to open local bookmarks in space now: before patch: after patch: --- ## [Chat is broken what is happening?](https://forums.eveonline.com/t/chat-is-broken-what-is-happening/293995)
**Author:** [@LYBITEL-TANKOW](https://forums.eveonline.com/u/LYBITEL-TANKOW)\ **Replies:** 14\ **Last updated:** [February 7, 2021, 2:24am UTC](https://forums.eveonline.com/t/chat-is-broken-what-is-happening/293995 "2021-02-07T02:24:52Z")
I get kicked from all chats --- ## [No processing of support tickets](https://forums.eveonline.com/t/no-processing-of-support-tickets/291365)
**Author:** [@A\_Drian\_Torres](https://forums.eveonline.com/u/A_Drian_Torres)\ **Replies:** 12\ **Last updated:** [February 5, 2021, 12:25pm UTC](https://forums.eveonline.com/t/no-processing-of-support-tickets/291365 "2021-02-05T12:25:52Z")
Hey guys, I opened a support ticket over a month ago and still have not received a response. I have also asked a follow-up in the ticket, unfortunately no sign of life. Did you experienced the same? Is there a known i… --- ## [The connection to the server was closed](https://forums.eveonline.com/t/the-connection-to-the-server-was-closed/293829)
**Author:** [@Akira\_One](https://forums.eveonline.com/u/Akira_One)\ **Replies:** 3\ **Last updated:** [February 5, 2021, 10:01am UTC](https://forums.eveonline.com/t/the-connection-to-the-server-was-closed/293829 "2021-02-05T10:01:58Z")
I’m trying to login with my launchgroup but im constantly getting "The connection to the server was closed. " sometimes 1-2 accounts get in, but not all. ive tried to run the “repair” and clear chatche in the launcher … --- ## [Settings not saving on client close](https://forums.eveonline.com/t/settings-not-saving-on-client-close/293766)
**Author:** [@jay\_thenoob](https://forums.eveonline.com/u/jay_thenoob)\ **Replies:** 0\ **Last updated:** [February 4, 2021, 7:25pm UTC](https://forums.eveonline.com/t/settings-not-saving-on-client-close/293766 "2021-02-04T19:25:26Z")
as title states after closing eve online even with log off timer etc when logging in next day settings have been reset . the most noticeable is chat room i have closed the day before have re opened . specifically i was a… --- ## [Clone jump failure apparently](https://forums.eveonline.com/t/clone-jump-failure-apparently/293517)
**Author:** [@DeepWaterLife](https://forums.eveonline.com/u/DeepWaterLife)\ **Replies:** 3\ **Last updated:** [February 3, 2021, 5:34pm UTC](https://forums.eveonline.com/t/clone-jump-failure-apparently/293517 "2021-02-03T17:34:30Z")
i bought a clone jump the other day, transaction log shows the purchase. jumped in a ship and headed to an abyssal. got accidentally sling shotted through a speed cloud into the barrier. boom ship went. boom pod went.… --- ## [Old School Player from 2009](https://forums.eveonline.com/t/old-school-player-from-2009/284992)
**Author:** [@DALLAM](https://forums.eveonline.com/u/DALLAM)\ **Replies:** 6\ **Last updated:** [February 3, 2021, 7:31am UTC](https://forums.eveonline.com/t/old-school-player-from-2009/284992 "2021-02-03T07:31:27Z")
Hello, I haven’t actively played since 2011. Back in 2015 I was just paying to train my character. A few questions: Yeah, the obligatory “Is Eve worth playing these days” question? Specifically, two concerns “Free 2 Pl… --- ## [Red dot keeps appearing randomly](https://forums.eveonline.com/t/red-dot-keeps-appearing-randomly/289183)
**Author:** [@Nessu\_s](https://forums.eveonline.com/u/Nessu_s)\ **Replies:** 4\ **Last updated:** [February 1, 2021, 8:35am UTC](https://forums.eveonline.com/t/red-dot-keeps-appearing-randomly/289183 "2021-02-01T08:35:11Z")
Hi, returning vet here. This red dot keeps appearing on my inventory even when nothing changes. If I make a remote buy order or even complete an industry job remotely it shows up despite nothing in my inventory changin… --- ## [Activity Tracker broke again](https://forums.eveonline.com/t/activity-tracker-broke-again/280047)
**Author:** [@Nabil\_Awad](https://forums.eveonline.com/u/Nabil_Awad)\ **Replies:** 6\ **Last updated:** [February 1, 2021, 8:28am UTC](https://forums.eveonline.com/t/activity-tracker-broke-again/280047 "2021-02-01T08:28:24Z")
Logged in yesterday and all my Activity Tracking was reset to zero. Same thing when I logged in this morning, all at zero again. Nabi Awad --- ## [2 week for a response from support?](https://forums.eveonline.com/t/2-week-for-a-response-from-support/292689)
**Author:** [@Drogenous\_VonAltseimer](https://forums.eveonline.com/u/Drogenous_VonAltseimer)\ **Replies:** 1\ **Last updated:** [January 30, 2021, 12:27pm UTC](https://forums.eveonline.com/t/2-week-for-a-response-from-support/292689 "2021-01-30T12:27:46Z")
Hi there, I’ve now had a ticket open for 2 weeks with no reply and was just wondering this was the norm ?!?!?!? [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=58) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=60)