# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=74

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 75

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## [Structure deployment - Vulnerability hours window](https://forums.eveonline.com/t/structure-deployment-vulnerability-hours-window/225568)

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**Author:** [@Lena\_Warjan](https://forums.eveonline.com/u/Lena_Warjan)\
**Replies:** 2\
**Last updated:** [March 13, 2020, 5:10pm UTC](https://forums.eveonline.com/t/structure-deployment-vulnerability-hours-window/225568 "2020-03-13T17:10:40Z")

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Hello dear fellow capsuleers, I’m facing an issue which I did not succeed to solve so far and would be grateful if you could share some of your wisdom and knowledge with me. While anchoring a new structure (Astrahus, R…

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## [Unable to add account by ERR\_SPDY\_PROTOCOL\_ERROR added error from loglite](https://forums.eveonline.com/t/unable-to-add-account-by-err-spdy-protocol-error-added-error-from-loglite/221424)

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**Author:** [@Raes\_Ongrard](https://forums.eveonline.com/u/Raes_Ongrard)\
**Replies:** 8\
**Last updated:** [March 12, 2020, 7:08am UTC](https://forums.eveonline.com/t/unable-to-add-account-by-err-spdy-protocol-error-added-error-from-loglite/221424 "2020-03-12T07:08:49Z")

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I saw a black screen launcher. White screen launcher. Monochrome screen. Every week I get hemorrhoids. This is due to unattainable programming heights. Our time is too behind to display the launcher is always normal. So …

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## [EVE always disconnect](https://forums.eveonline.com/t/eve-always-disconnect/225123)

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**Author:** [@Pengembara](https://forums.eveonline.com/u/Pengembara)\
**Replies:** 4\
**Last updated:** [March 11, 2020, 2:00pm UTC](https://forums.eveonline.com/t/eve-always-disconnect/225123 "2020-03-11T14:00:35Z")

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i had a problems with eve client. every time i login my character, after couple minutes, my account always disconnect, tried to relog, but it says “The authentication token provided by the launcher is of an invalid forma…

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## [Market orders are rounding up/down to the closest million... Please fix](https://forums.eveonline.com/t/market-orders-are-rounding-up-down-to-the-closest-million-please-fix/225082)

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**Author:** [@Shaigh](https://forums.eveonline.com/u/Shaigh)\
**Replies:** 5\
**Last updated:** [March 11, 2020, 8:37am UTC](https://forums.eveonline.com/t/market-orders-are-rounding-up-down-to-the-closest-million-please-fix/225082 "2020-03-11T08:37:26Z")

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After the downtime this morning, any changes to my market orders are rounding up/down to the closest million… Something is going wrong with the newest update… Please fix… Thanks…

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## [Crash to Win10 blue screen](https://forums.eveonline.com/t/crash-to-win10-blue-screen/224780)

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**Author:** [@Sirena\_Nostramos](https://forums.eveonline.com/u/Sirena_Nostramos)\
**Replies:** 7\
**Last updated:** [March 11, 2020, 1:01am UTC](https://forums.eveonline.com/t/crash-to-win10-blue-screen/224780 "2020-03-11T01:01:08Z")

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I have been playing (and paying for) Eve Online for around 8 months on an 8 year old HP I3 laptop with integrated graphics. I had many issues and Eve support basically said we don’t support that as its below our min requ…

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## [How to get email notification when someone answers my post](https://forums.eveonline.com/t/how-to-get-email-notification-when-someone-answers-my-post/225047)

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**Author:** [@g0nz028](https://forums.eveonline.com/u/g0nz028)\
**Replies:** 0\
**Last updated:** [March 10, 2020, 7:50pm UTC](https://forums.eveonline.com/t/how-to-get-email-notification-when-someone-answers-my-post/225047 "2020-03-10T19:50:48Z")

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I recently noticed that someone answered on my market ad 9h ago and I did not notice it. I also don’t have always the forum open in my browser. So what must I do to get email notifications?

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## [EVE Portal login issue](https://forums.eveonline.com/t/eve-portal-login-issue/224094)

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**Author:** [@Surkle\_Harlandr](https://forums.eveonline.com/u/Surkle_Harlandr)\
**Replies:** 1\
**Last updated:** [March 8, 2020, 3:15pm UTC](https://forums.eveonline.com/t/eve-portal-login-issue/224094 "2020-03-08T15:15:00Z")

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Hello, I have trouble logging in to the EVE portal app for android. I either get a generic message that “Login failed” or that the current app is out of date. I know that the second is not true, because I have just rein…

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## [CONTACTS DOES NOT SHOWN UNDER GUESTs and some GUESTs does not show up on local?](https://forums.eveonline.com/t/contacts-does-not-shown-under-guests-and-some-guests-does-not-show-up-on-local/223978)

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**Author:** [@Katarina\_Neeko](https://forums.eveonline.com/u/Katarina_Neeko)\
**Replies:** 1\
**Last updated:** [March 6, 2020, 8:43pm UTC](https://forums.eveonline.com/t/contacts-does-not-shown-under-guests-and-some-guests-does-not-show-up-on-local/223978 "2020-03-06T20:43:47Z")

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As you can see in the screenshot the contacts on the local shown correctly however under the Guests it does not work on everyone… sometimes it shown correctly and sometimes not… don’t know why works sometimes and not alw…

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## [350k exp is no consolation when this is what we have to deal with next to it](https://forums.eveonline.com/t/350k-exp-is-no-consolation-when-this-is-what-we-have-to-deal-with-next-to-it/222191)

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**Author:** [@Nakata\_Sensai](https://forums.eveonline.com/u/Nakata_Sensai)\
**Replies:** 87\
**Last updated:** [February 28, 2020, 9:28pm UTC](https://forums.eveonline.com/t/350k-exp-is-no-consolation-when-this-is-what-we-have-to-deal-with-next-to-it/222191 "2020-02-28T21:28:29Z")

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I’m tlaking about all your chat windows unstacking to seperate windows… and you stacking them all back up… logging off and then having them unstack again. 350k meh… keep the 350k fix your broken trash product.

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## [Launcher and login popup window size](https://forums.eveonline.com/t/launcher-and-login-popup-window-size/213373)

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**Author:** [@Ephar\_naipores](https://forums.eveonline.com/u/Ephar_naipores)\
**Replies:** 0\
**Last updated:** [January 24, 2020, 6:34am UTC](https://forums.eveonline.com/t/launcher-and-login-popup-window-size/213373 "2020-01-24T06:34:36Z")

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Hello, I use a 28inch monitor at 4k resolution. While game UI scales perfectly there are 2 things that don’t. 1st Is the in game mouse cursor that I believe is a well known issue, and maybe, I say maybe isn’t that easy…

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## [EVE Client and launcher keeps freezing randomly & regularly](https://forums.eveonline.com/t/eve-client-and-launcher-keeps-freezing-randomly-regularly/220023)

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**Author:** [@Sarcon\_7](https://forums.eveonline.com/u/Sarcon_7)\
**Replies:** 6\
**Last updated:** [March 4, 2020, 5:01pm UTC](https://forums.eveonline.com/t/eve-client-and-launcher-keeps-freezing-randomly-regularly/220023 "2020-03-04T17:01:52Z")

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I have been playing this game for years without any major issues that may force me to stop playing the game however; everything changed last Oct 2019, Since then, I have been experiencing this random issue that makes it…

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## ["Connection failed - server is not accepting connections at this time"](https://forums.eveonline.com/t/connection-failed-server-is-not-accepting-connections-at-this-time/223489)

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**Author:** [@Caminul\_Virpio](https://forums.eveonline.com/u/Caminul_Virpio)\
**Replies:** 2\
**Last updated:** [March 3, 2020, 12:02pm UTC](https://forums.eveonline.com/t/connection-failed-server-is-not-accepting-connections-at-this-time/223489 "2020-03-03T12:02:49Z")

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I can’t log in this morning. I see in the game launcher that there are over 12000 people in, but at the same time the launcher says the game is in VIP mode and prevents me from logging. I tried on two different machine,…

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## [Support response time for account recovery](https://forums.eveonline.com/t/support-response-time-for-account-recovery/214333)

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**Author:** [@Alrik\_Muin](https://forums.eveonline.com/u/Alrik_Muin)\
**Replies:** 8\
**Last updated:** [February 29, 2020, 10:27am UTC](https://forums.eveonline.com/t/support-response-time-for-account-recovery/214333 "2020-02-29T10:27:40Z")

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I first reached out to support for help getting access to an old account on Jan 2nd after I noticed that the email under my account name did not look like anything I had ever used. I contacted support via the web chat an…

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## [Bugs with lock](https://forums.eveonline.com/t/bugs-with-lock/221217)

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**Author:** [@Pavel\_Keine](https://forums.eveonline.com/u/Pavel_Keine)\
**Replies:** 2\
**Last updated:** [February 29, 2020, 7:13am UTC](https://forums.eveonline.com/t/bugs-with-lock/221217 "2020-02-29T07:13:19Z")

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today we fighted with Hard Knock. After end of battle we tryed to kill one alone HardKnocks Ikitursa. But it was impossible to lock, he write to local chat. We bumb him, buble, smatbomb, but it didn’t give any damage(lik…

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## [Anyone getting this message when you try and log in today?](https://forums.eveonline.com/t/anyone-getting-this-message-when-you-try-and-log-in-today/222780)

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**Author:** [@Rovain\_Sess](https://forums.eveonline.com/u/Rovain_Sess)\
**Replies:** 0\
**Last updated:** [February 28, 2020, 2:46pm UTC](https://forums.eveonline.com/t/anyone-getting-this-message-when-you-try-and-log-in-today/222780 "2020-02-28T14:46:14Z")

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When I attempt to login - click play game in the launcher - I get the following message: Could not copy file for Tranquility Has anyone else had this issue - if so - what did you do to correct it? Feedback appreciated…

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## [Windows are not staying stacked!](https://forums.eveonline.com/t/windows-are-not-staying-stacked/222107)

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**Author:** [@Ollai\_Zateki](https://forums.eveonline.com/u/Ollai_Zateki)\
**Replies:** 20\
**Last updated:** [February 28, 2020, 8:44am UTC](https://forums.eveonline.com/t/windows-are-not-staying-stacked/222107 "2020-02-28T08:44:28Z")

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Seems that when I have “Lock Windows When Pinned” checked, my windows will no longer stay stacked. No one I have spoken to has had the same issue for some reason. Anyone else? I can reliably make it not work as it did ye…

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## [Unable to log into forums/support site in chrome](https://forums.eveonline.com/t/unable-to-log-into-forums-support-site-in-chrome/222211)

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**Author:** [@HARD\_PP\_POOPSNAKE](https://forums.eveonline.com/u/HARD_PP_POOPSNAKE)\
**Replies:** 1\
**Last updated:** [February 27, 2020, 5:25pm UTC](https://forums.eveonline.com/t/unable-to-log-into-forums-support-site-in-chrome/222211 "2020-02-27T17:25:32Z")

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Firefox works fine, Chrome loads forums and login page without problem. It is after the login information is entered that Chrome responds with This site can’t be reached The webpage at https://login.eveonline.com/accou…

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## ["Show on Map" no longer works, and other legacy map issues](https://forums.eveonline.com/t/show-on-map-no-longer-works-and-other-legacy-map-issues/222258)

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**Author:** [@Kenneth\_Endashi](https://forums.eveonline.com/u/Kenneth_Endashi)\
**Replies:** 4\
**Last updated:** [February 27, 2020, 9:54am UTC](https://forums.eveonline.com/t/show-on-map-no-longer-works-and-other-legacy-map-issues/222258 "2020-02-27T09:54:51Z")

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Whether my map is already open or not, clicking Show on Map does not open the map, nor does it actually bring the map focus to the system I am trying to select. Anybody else having this issue? Also, when I press F10 to …

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## [Regional Market; 'groups' stays on top when opening](https://forums.eveonline.com/t/regional-market-groups-stays-on-top-when-opening/222180)

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**Author:** [@MinorFreak](https://forums.eveonline.com/u/MinorFreak)\
**Replies:** 0\
**Last updated:** [February 25, 2020, 11:01pm UTC](https://forums.eveonline.com/t/regional-market-groups-stays-on-top-when-opening/222180 "2020-02-25T23:01:07Z")

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hey, folks! got this annoying bug where i’ll try to open the market to buy something and instead of seeing ‘details’ an unrelated group will show up time and time again (on the last group thing i looked at previous days …

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## [Hypernet Offers are not showing up](https://forums.eveonline.com/t/hypernet-offers-are-not-showing-up/220290)

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**Author:** [@Hugo\_Badaba](https://forums.eveonline.com/u/Hugo_Badaba)\
**Replies:** 14\
**Last updated:** [February 25, 2020, 5:33am UTC](https://forums.eveonline.com/t/hypernet-offers-are-not-showing-up/220290 "2020-02-25T05:33:43Z")

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Hey, Sometimes when I create an new offer it will not show in the Hypernet Relay Browser so nobody can buy it. Is this a known issue? Double Checked this with another Character and it is the same, the offer is not displ…

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## [Can't log in. Launcher says Offline Mode](https://forums.eveonline.com/t/cant-log-in-launcher-says-offline-mode/221941)

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**Author:** [@Invien](https://forums.eveonline.com/u/Invien)\
**Replies:** 0\
**Last updated:** [February 24, 2020, 11:14pm UTC](https://forums.eveonline.com/t/cant-log-in-launcher-says-offline-mode/221941 "2020-02-24T23:14:25Z")

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I haven’t been able to log in for several days. Launcher just says: OFFLINE MODE You are seeing this because no connection could be made to the content server or something went wrong while loading the online content. A…

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## [Ship Reimbursement Ticket Missed?](https://forums.eveonline.com/t/ship-reimbursement-ticket-missed/221709)

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**Author:** [@General\_Tsar](https://forums.eveonline.com/u/General_Tsar)\
**Replies:** 1\
**Last updated:** [February 24, 2020, 4:07am UTC](https://forums.eveonline.com/t/ship-reimbursement-ticket-missed/221709 "2020-02-24T04:07:46Z")

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I placed a ticket from a loss that happened due to the ddos over three weeks ago (loss/disconnect occurred on February 1st) and was wondering if it was missed somehow. Anyway I could get an eta on it?

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## [Skilling Spree not showing up on new account](https://forums.eveonline.com/t/skilling-spree-not-showing-up-on-new-account/220930)

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**Author:** [@Giga\_Lazarus](https://forums.eveonline.com/u/Giga_Lazarus)\
**Replies:** 1\
**Last updated:** [February 20, 2020, 10:38pm UTC](https://forums.eveonline.com/t/skilling-spree-not-showing-up-on-new-account/220930 "2020-02-20T22:38:35Z")

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Hi i made a new omega account this week and im not seeing the skilling spree anywhere. Would like to know how to enable it thanks in advance.

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## [Anchoring customs offices without roles](https://forums.eveonline.com/t/anchoring-customs-offices-without-roles/220913)

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**Author:** [@Sen\_Isu](https://forums.eveonline.com/u/Sen_Isu)\
**Replies:** 0\
**Last updated:** [February 20, 2020, 4:06am UTC](https://forums.eveonline.com/t/anchoring-customs-offices-without-roles/220913 "2020-02-20T04:06:53Z")

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Since the thread in General Discussion has devolved into… whatever it is, I’m creating this to hopefully get a proper response from CCP. According to that thread, and this video, a normal corp member, with no roles, is …

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## [How long does it take for ticket response?](https://forums.eveonline.com/t/how-long-does-it-take-for-ticket-response/220688)

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**Author:** [@Manly\_Menz](https://forums.eveonline.com/u/Manly_Menz)\
**Replies:** 4\
**Last updated:** [February 19, 2020, 12:09pm UTC](https://forums.eveonline.com/t/how-long-does-it-take-for-ticket-response/220688 "2020-02-19T12:09:00Z")

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I currently have 2 tickets sitting open, one of them has been unanswered by support for Nine Days. It has to do with payment made regarding Omega game time, so my sub is just ticking away completely unused. I’m a little …

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## [Characters appearing in multiple systems at once](https://forums.eveonline.com/t/characters-appearing-in-multiple-systems-at-once/220521)

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**Author:** [@Pharoa](https://forums.eveonline.com/u/Pharoa)\
**Replies:** 3\
**Last updated:** [February 19, 2020, 4:47am UTC](https://forums.eveonline.com/t/characters-appearing-in-multiple-systems-at-once/220521 "2020-02-19T04:47:30Z")

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How can the same player be in 3 or more systems at once? Lately I have been warping through null sec and I jump into a system and player X is there. Jump into the next system X is there. Jump into the next system and X…

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## [War declare Bug](https://forums.eveonline.com/t/war-declare-bug/215730)

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**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 4\
**Last updated:** [February 19, 2020, 4:37am UTC](https://forums.eveonline.com/t/war-declare-bug/215730 "2020-02-19T04:37:20Z")

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i really dont know who the mastermind was, behind the “new” balanced war system, but this is definetly a using of exploits: when do you thing, you can fix it, of course after the mysteryos “ddos” attacks…

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## [Social skills not working?](https://forums.eveonline.com/t/social-skills-not-working/219159)

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**Author:** [@Lirk\_Fidard](https://forums.eveonline.com/u/Lirk_Fidard)\
**Replies:** 8\
**Last updated:** [February 17, 2020, 2:39pm UTC](https://forums.eveonline.com/t/social-skills-not-working/219159 "2020-02-17T14:39:41Z")

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Hello, I’d like to ask! Maybe I am just not interpreting the behavior of the skills properly. But it seems that both Diplomacy (5% additional pay per skill level) and Security Connections (LP gain by 10% per level) are…

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## [Can't load character panels or fitting window](https://forums.eveonline.com/t/cant-load-character-panels-or-fitting-window/219742)

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**Author:** [@Black\_Ace](https://forums.eveonline.com/u/Black_Ace)\
**Replies:** 16\
**Last updated:** [February 17, 2020, 11:15am UTC](https://forums.eveonline.com/t/cant-load-character-panels-or-fitting-window/219742 "2020-02-17T11:15:23Z")

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At first we chalked it up to problems with the ongoing DDoS. But last night my friend noticed that it was localized to one of his nestors which he could trade to me and another corp member and we would have the same prob…

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## [2 server problems occured in abyss](https://forums.eveonline.com/t/2-server-problems-occured-in-abyss/217290)

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**Author:** [@Aesoone\_Dragonborned](https://forums.eveonline.com/u/Aesoone_Dragonborned)\
**Replies:** 6\
**Last updated:** [February 17, 2020, 1:39am UTC](https://forums.eveonline.com/t/2-server-problems-occured-in-abyss/217290 "2020-02-17T01:39:43Z")

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synopsis: while doing abyssals in second pocket i had server failure but if it happened one it doesn’t matter vecause of 3-5 mins of time space but on third pocket server failure occured again following with handshake …

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