# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=85

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**Page:** 86

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## [Jump Cloning to structures with specefic toon issue with fix](https://forums.eveonline.com/t/jump-cloning-to-structures-with-specefic-toon-issue-with-fix/162838)

<div class="topic-metadata">

**Author:** [@zieg\_zion](https://forums.eveonline.com/u/zieg_zion)\
**Replies:** 0\
**Last updated:** [May 29, 2019, 1:21pm UTC](https://forums.eveonline.com/t/jump-cloning-to-structures-with-specefic-toon-issue-with-fix/162838 "2019-05-29T13:21:20Z")

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So i had an issue where one toon could not jump clone to a structure and contacted via support ticket with this “I can jump clone in the same citadel with this toon but not to another citadel. Before you ask the same …

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## [Cancelling auto-billing](https://forums.eveonline.com/t/cancelling-auto-billing/162222)

<div class="topic-metadata">

**Author:** [@Bob\_Himselph](https://forums.eveonline.com/u/Bob_Himselph)\
**Replies:** 4\
**Last updated:** [May 27, 2019, 6:20pm UTC](https://forums.eveonline.com/t/cancelling-auto-billing/162222 "2019-05-27T18:20:05Z")

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I cancelled the subscription on one account and the button now displays: “undo cancel subscription” However in the change subscription plan menu, it still displays my next billing date. Edit: Also in the Account info s…

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## [Item Exchange Contract Bugged?](https://forums.eveonline.com/t/item-exchange-contract-bugged/161356)

<div class="topic-metadata">

**Author:** [@Aura\_of\_Ice](https://forums.eveonline.com/u/Aura_of_Ice)\
**Replies:** 2\
**Last updated:** [May 27, 2019, 3:03pm UTC](https://forums.eveonline.com/t/item-exchange-contract-bugged/161356 "2019-05-27T15:03:12Z")

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Up until recently (I think today) I was able to create personal item exchange contracts to transfer items between alts. For some reason, today I try to do what I always do but this time I can’t create contracts for any …

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## [Activating DLC on Steam added another account to Launcher](https://forums.eveonline.com/t/activating-dlc-on-steam-added-another-account-to-launcher/161941)

<div class="topic-metadata">

**Author:** [@Lumukanda\_Theleraese](https://forums.eveonline.com/u/Lumukanda_Theleraese)\
**Replies:** 1\
**Last updated:** [May 27, 2019, 7:26am UTC](https://forums.eveonline.com/t/activating-dlc-on-steam-added-another-account-to-launcher/161941 "2019-05-27T07:26:21Z")

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Went to activate the Invasion dlc for EvE on my Steam acc and it asked to verify the email. I did that and it shows the dlc has been added to that account, however a new steam account was created in the launcher where th…

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## [About colour blindness](https://forums.eveonline.com/t/about-colour-blindness/161444)

<div class="topic-metadata">

**Author:** [@Santiago\_Issier](https://forums.eveonline.com/u/Santiago_Issier)\
**Replies:** 7\
**Last updated:** [May 27, 2019, 6:57am UTC](https://forums.eveonline.com/t/about-colour-blindness/161444 "2019-05-27T06:57:34Z")

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I would like to introduce a little problem in game. Maybe some of you are like me, colour-blind and can’t distinguish appropiately the red-green colours, and is very hard to know if a module of the ship is activated, de-…

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## [Logging in taking several minutes, then getting disconnected within a couple](https://forums.eveonline.com/t/logging-in-taking-several-minutes-then-getting-disconnected-within-a-couple/161598)

<div class="topic-metadata">

**Author:** [@Bjarni\_Jade](https://forums.eveonline.com/u/Bjarni_Jade)\
**Replies:** 3\
**Last updated:** [May 24, 2019, 6:47pm UTC](https://forums.eveonline.com/t/logging-in-taking-several-minutes-then-getting-disconnected-within-a-couple/161598 "2019-05-24T18:47:45Z")

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I first noticed a network slowdown (only evident in Eve, BTW) about half an hour ago. So I relogged, then restarted my router. But now I take multiple minutes to finish logging in, then I lose my connection within a coup…

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## [STEAM account 'disappear' from Singularity server](https://forums.eveonline.com/t/steam-account-disappear-from-singularity-server/159850)

<div class="topic-metadata">

**Author:** [@Nine\_Bale](https://forums.eveonline.com/u/Nine_Bale)\
**Replies:** 2\
**Last updated:** [May 24, 2019, 1:11pm UTC](https://forums.eveonline.com/t/steam-account-disappear-from-singularity-server/159850 "2019-05-24T13:11:01Z")

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My STEAM account just got ‘deleted’ from Singularity server. Today, I was able to enter, and I don’t even know the password since it was created automaticaly. It’s important to add that in TQ, I never even used it, so …

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## [Server lag?](https://forums.eveonline.com/t/server-lag/160355)

<div class="topic-metadata">

**Author:** [@Borku](https://forums.eveonline.com/u/Borku)\
**Replies:** 5\
**Last updated:** [May 24, 2019, 6:03am UTC](https://forums.eveonline.com/t/server-lag/160355 "2019-05-24T06:03:23Z")

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It feels like the game takes excessive amounts of time to search for an item on the market, log me in to the game, warp me to another star system, let me dock or undock. Does server lag happen often in this game? Or am …

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## [Eve System : Connection to chat server lost](https://forums.eveonline.com/t/eve-system-connection-to-chat-server-lost/161371)

<div class="topic-metadata">

**Author:** [@Claudinus\_Quetzalcoatl](https://forums.eveonline.com/u/Claudinus_Quetzalcoatl)\
**Replies:** 1\
**Last updated:** [May 23, 2019, 11:30pm UTC](https://forums.eveonline.com/t/eve-system-connection-to-chat-server-lost/161371 "2019-05-23T23:30:47Z")

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I started another topic in this respect because the last persons experiencing this issue, reported it in Oct 2018… but the problems is still there. I am experiencing for the first time in my eve online life and is quite…

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## [PI Expedited Transfer](https://forums.eveonline.com/t/pi-expedited-transfer/161506)

<div class="topic-metadata">

**Author:** [@Omega\_Tron](https://forums.eveonline.com/u/Omega_Tron)\
**Replies:** 2\
**Last updated:** [May 23, 2019, 8:55pm UTC](https://forums.eveonline.com/t/pi-expedited-transfer/161506 "2019-05-23T20:55:26Z")

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The excessive time delay created by using the required transfer method between storage type like launch pad and warehouses is making PI activities more difficult and unsatisfying to engage in. There doesn’t seem to be a…

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## ["Connection to the server has been lost"](https://forums.eveonline.com/t/connection-to-the-server-has-been-lost/148366)

<div class="topic-metadata">

**Author:** [@Elladyn\_Cease](https://forums.eveonline.com/u/Elladyn_Cease)\
**Replies:** 2\
**Last updated:** [May 23, 2019, 12:51am UTC](https://forums.eveonline.com/t/connection-to-the-server-has-been-lost/148366 "2019-05-23T00:51:51Z")

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Just looking for some tips to deal with this issue. Today alone I have been logged about 6 or 7 times. Seems to happen within 10-30mins of being logged into the server. I have submitted a ticket with the devs but any adv…

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## [Living in Cambodia - Is there hope for EVE?](https://forums.eveonline.com/t/living-in-cambodia-is-there-hope-for-eve/161267)

<div class="topic-metadata">

**Author:** [@Scoundrelus](https://forums.eveonline.com/u/Scoundrelus)\
**Replies:** 7\
**Last updated:** [May 22, 2019, 5:41pm UTC](https://forums.eveonline.com/t/living-in-cambodia-is-there-hope-for-eve/161267 "2019-05-22T17:41:57Z")

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I mulled putting this post in ‘Issues & Workarounds’ but I think I don’t think it fits. I currently live in Cambodia and will continue living here for the foreseeable future. I tried playing EVE (for the first time in ye…

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## [CCPlease fix this unstable game you are currently running!](https://forums.eveonline.com/t/ccplease-fix-this-unstable-game-you-are-currently-running/160879)

<div class="topic-metadata">

**Author:** [@Adrian\_Dust](https://forums.eveonline.com/u/Adrian_Dust)\
**Replies:** 13\
**Last updated:** [May 21, 2019, 2:23am UTC](https://forums.eveonline.com/t/ccplease-fix-this-unstable-game-you-are-currently-running/160879 "2019-05-21T02:23:02Z")

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Nearly everything is full of bugs in these days! Please stop patching new stuff without fixing the game. Take some time if you need, but repair your game! It’s time!

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## [Major chat problems](https://forums.eveonline.com/t/major-chat-problems/159467)

<div class="topic-metadata">

**Author:** [@Jonathan\_Bergmann](https://forums.eveonline.com/u/Jonathan_Bergmann)\
**Replies:** 11\
**Last updated:** [May 20, 2019, 6:05pm UTC](https://forums.eveonline.com/t/major-chat-problems/159467 "2019-05-20T18:05:46Z")

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Since about half an hour local won’t refresh when changing systems and our corp chat won’t load at all. No people in it - while our public corp chat channel works fine. Anyone else experiencing issues?

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## [PC Crash during Game play](https://forums.eveonline.com/t/pc-crash-during-game-play/147033)

<div class="topic-metadata">

**Author:** [@Gaacker\_Nalelmir](https://forums.eveonline.com/u/Gaacker_Nalelmir)\
**Replies:** 18\
**Last updated:** [May 20, 2019, 5:24pm UTC](https://forums.eveonline.com/t/pc-crash-during-game-play/147033 "2019-05-20T17:24:49Z")

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Has anyone else recently experienced random crashes? I am able to play for anywhere from 10-20 minutes before the pc shuts down. i have reviewed the windows log, there are errors in both system and app logs, but they a…

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## [Market](https://forums.eveonline.com/t/market/159732)

<div class="topic-metadata">

**Author:** [@AMARR\_KUNNNI](https://forums.eveonline.com/u/AMARR_KUNNNI)\
**Replies:** 5\
**Last updated:** [May 16, 2019, 8:23pm UTC](https://forums.eveonline.com/t/market/159732 "2019-05-16T20:23:57Z")

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so you guys have messed up so badly the chat wasn’t working proper yesaday and now the market is screwed how in hell do you keep ■■■■■■■ up so badly, like really wtf going in dev on bug fixing here little screen shot htt…

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## [Why resculpt isn't free?](https://forums.eveonline.com/t/why-resculpt-isnt-free/159916)

<div class="topic-metadata">

**Author:** [@Alice\_Loreley](https://forums.eveonline.com/u/Alice_Loreley)\
**Replies:** 3\
**Last updated:** [May 15, 2019, 2:28pm UTC](https://forums.eveonline.com/t/why-resculpt-isnt-free/159916 "2019-05-15T14:28:07Z")

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Really. The character editor is damn ugly and poky in comparison with others, it takes a lot of time to find out all his hidden ‘features’. It takes more than hour to create a good looking character, but even so you are …

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## [Launcher issues / in game issues after server reset](https://forums.eveonline.com/t/launcher-issues-in-game-issues-after-server-reset/159621)

<div class="topic-metadata">

**Author:** [@Amarr\_Citizen\_1849182030](https://forums.eveonline.com/u/Amarr_Citizen_1849182030)\
**Replies:** 3\
**Last updated:** [May 14, 2019, 4:50pm UTC](https://forums.eveonline.com/t/launcher-issues-in-game-issues-after-server-reset/159621 "2019-05-14T16:50:33Z")

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So. i got in game after restart and things are being weird. i got kicked out of the game first of all. dont recall what it said the reason was but something to do with processor already in use or something. then on atte…

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## [Login Failed - Handshake error](https://forums.eveonline.com/t/login-failed-handshake-error/95099)

<div class="topic-metadata">

**Author:** [@Wheapon](https://forums.eveonline.com/u/Wheapon)\
**Replies:** 82\
**Last updated:** [May 12, 2019, 4:28pm UTC](https://forums.eveonline.com/t/login-failed-handshake-error/95099 "2019-05-12T16:28:44Z")

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Getting this error in the past 2 days. Don’t know what to do. Logs already sent to CCP.

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## [Two crashes back to back while in Exotic Tier III](https://forums.eveonline.com/t/two-crashes-back-to-back-while-in-exotic-tier-iii/157427)

<div class="topic-metadata">

**Author:** [@DrysonBennington](https://forums.eveonline.com/u/DrysonBennington)\
**Replies:** 2\
**Last updated:** [May 11, 2019, 11:11pm UTC](https://forums.eveonline.com/t/two-crashes-back-to-back-while-in-exotic-tier-iii/157427 "2019-05-11T23:11:06Z")

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Today I had three crashes, two of them were back to back while in Exotic Tier III’s. When I opened the launcher the second time it loaded up properly but then suddenly closed the entire game out like it had exited thus …

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## [Launcher / Patch Link, no patch details since April 16, 2019](https://forums.eveonline.com/t/launcher-patch-link-no-patch-details-since-april-16-2019/157864)

<div class="topic-metadata">

**Author:** [@Lar\_Gunta](https://forums.eveonline.com/u/Lar_Gunta)\
**Replies:** 2\
**Last updated:** [May 11, 2019, 1:29pm UTC](https://forums.eveonline.com/t/launcher-patch-link-no-patch-details-since-april-16-2019/157864 "2019-05-11T13:29:01Z")

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i see the launcher loading patches, and updating things. the version number is changing. however, when i click the link to go to the patches pages, it contains no new information since April 16, 2019.

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## [NERF the Rorqual](https://forums.eveonline.com/t/nerf-the-rorqual/143779)

<div class="topic-metadata">

**Author:** [@Okiro\_Sabat](https://forums.eveonline.com/u/Okiro_Sabat)\
**Replies:** 29\
**Last updated:** [May 10, 2019, 5:10am UTC](https://forums.eveonline.com/t/nerf-the-rorqual/143779 "2019-05-10T05:10:16Z")

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There is no way a Rorqual should be able to plex 20 accounts. NERF the rorqual. It’s bringing way too many Alts to the game, and making it unfun

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## [Character biography format](https://forums.eveonline.com/t/character-biography-format/156214)

<div class="topic-metadata">

**Author:** [@Rum\_Lomphk](https://forums.eveonline.com/u/Rum_Lomphk)\
**Replies:** 1\
**Last updated:** [May 8, 2019, 5:26am UTC](https://forums.eveonline.com/t/character-biography-format/156214 "2019-05-08T05:26:15Z")

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Character biography: I can’t keep the ASCII image format in the character’s biography. I compile the images on a simple word file, but when I copy and paste the image collapses, it loses the shape, the meaning. It is …

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## [Unable to store ships in ship maintenance bay](https://forums.eveonline.com/t/unable-to-store-ships-in-ship-maintenance-bay/156851)

<div class="topic-metadata">

**Author:** [@Gustav\_Mannfred](https://forums.eveonline.com/u/Gustav_Mannfred)\
**Replies:** 1\
**Last updated:** [May 6, 2019, 3:10pm UTC](https://forums.eveonline.com/t/unable-to-store-ships-in-ship-maintenance-bay/156851 "2019-05-06T15:10:56Z")

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I have the problem, that when I say “store ship” in an alt’s Orca, I get a message that I am not in the same fleet or corp, even thought that I and my alt are in the same corp. I als can not view the ship maintenance bay…

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## [Question - How does one Remove Film Grain effect?](https://forums.eveonline.com/t/question-how-does-one-remove-film-grain-effect/157314)

<div class="topic-metadata">

**Author:** [@XiauXan](https://forums.eveonline.com/u/XiauXan)\
**Replies:** 0\
**Last updated:** [May 6, 2019, 3:59pm UTC](https://forums.eveonline.com/t/question-how-does-one-remove-film-grain-effect/157314 "2019-05-06T15:59:47Z")

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Hi, I’ve recently upgraded monitors, figured I’d replay eve, however the Film grain is rather eye catching and distracting, is there any sort of way to remove the Film grain filter from eve or graphical setting for a mor…

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## [Unable to login more than one account](https://forums.eveonline.com/t/unable-to-login-more-than-one-account/156836)

<div class="topic-metadata">

**Author:** [@Comstar\_Bob](https://forums.eveonline.com/u/Comstar_Bob)\
**Replies:** 1\
**Last updated:** [May 5, 2019, 6:51am UTC](https://forums.eveonline.com/t/unable-to-login-more-than-one-account/156836 "2019-05-05T06:51:03Z")

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Have 3 Omega accounts but can only log in to one at a time. Only returned after a few months away and was working fine when I left. Any ideas would be great .

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## [Tooltip Popups Need to be Fixed](https://forums.eveonline.com/t/tooltip-popups-need-to-be-fixed/156741)

<div class="topic-metadata">

**Author:** [@Zhaal\_Khashour](https://forums.eveonline.com/u/Zhaal_Khashour)\
**Replies:** 0\
**Last updated:** [May 4, 2019, 3:22am UTC](https://forums.eveonline.com/t/tooltip-popups-need-to-be-fixed/156741 "2019-05-04T03:22:09Z")

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I’ve seen a few topics about this but they are all closed. Tooltip popups in the inventory are fine when they are small such as popups displaying the name and value of items but i don’t want or need to see a big blue ‘TR…

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## [Game goes into alt-tab and cannot recover](https://forums.eveonline.com/t/game-goes-into-alt-tab-and-cannot-recover/156005)

<div class="topic-metadata">

**Author:** [@Scootiesan](https://forums.eveonline.com/u/Scootiesan)\
**Replies:** 4\
**Last updated:** [May 2, 2019, 1:58pm UTC](https://forums.eveonline.com/t/game-goes-into-alt-tab-and-cannot-recover/156005 "2019-05-02T13:58:52Z")

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I’m having this issues for quite some time now. Since I most of the time dual-box, both of my screens are in full windowed mode. However, quite a few times when I open the Settings window and proceed to change something …

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## [Monitor turning off while in game fullscreen](https://forums.eveonline.com/t/monitor-turning-off-while-in-game-fullscreen/155991)

<div class="topic-metadata">

**Author:** [@Ezra\_Endashi](https://forums.eveonline.com/u/Ezra_Endashi)\
**Replies:** 2\
**Last updated:** [May 1, 2019, 8:23am UTC](https://forums.eveonline.com/t/monitor-turning-off-while-in-game-fullscreen/155991 "2019-05-01T08:23:27Z")

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I have issue with my monitor going off while EVE is running. Do you have the same problem and can it be somehow solved? My PC is set to never go to sleep or hibernate mode if idle but I set my monitor to go off after 10…

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## [Forum title disrupts display of subsequent content](https://forums.eveonline.com/t/forum-title-disrupts-display-of-subsequent-content/155478)

<div class="topic-metadata">

**Author:** [@Qia\_Kare](https://forums.eveonline.com/u/Qia_Kare)\
**Replies:** 0\
**Last updated:** [April 27, 2019, 10:13pm UTC](https://forums.eveonline.com/t/forum-title-disrupts-display-of-subsequent-content/155478 "2019-04-27T22:13:57Z")

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For some reason, in firefox at least, the following topic’s title causes anything displayed after it to vanish until I hover over it. I’ve taken steps to keep the post from expanding into this and displaying the title t…

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