# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=90

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**Page:** 91

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## [Performance drop after todays dowtime](https://forums.eveonline.com/t/performance-drop-after-todays-dowtime/132536)

<div class="topic-metadata">

**Author:** [@Arisha\_Moon](https://forums.eveonline.com/u/Arisha_Moon)\
**Replies:** 0\
**Last updated:** [January 10, 2019, 1:21pm UTC](https://forums.eveonline.com/t/performance-drop-after-todays-dowtime/132536 "2019-01-10T13:21:32Z")

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After todays downtime, i expire very big performance problems on eve… before dt i worked perfectly in 20 eve clients with 50 fps, now after dt i have max 20… do someone have the same issue?

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## [Ship doesn't docking/jumping through the stargate if the client is inactive](https://forums.eveonline.com/t/ship-doesnt-docking-jumping-through-the-stargate-if-the-client-is-inactive/132301)

<div class="topic-metadata">

**Author:** [@Garruk\_Brinalle](https://forums.eveonline.com/u/Garruk_Brinalle)\
**Replies:** 0\
**Last updated:** [January 9, 2019, 11:00am UTC](https://forums.eveonline.com/t/ship-doesnt-docking-jumping-through-the-stargate-if-the-client-is-inactive/132301 "2019-01-09T11:00:02Z")

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If I press dock/jump button and then switch the client (alt+tab to another window) my ship just warps to zero and stays in space untill I make that window active again. Does anyone has met the same problem?

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## [I all not new to eve but have a problem](https://forums.eveonline.com/t/i-all-not-new-to-eve-but-have-a-problem/132154)

<div class="topic-metadata">

**Author:** [@geldy](https://forums.eveonline.com/u/geldy)\
**Replies:** 0\
**Last updated:** [January 8, 2019, 3:34pm UTC](https://forums.eveonline.com/t/i-all-not-new-to-eve-but-have-a-problem/132154 "2019-01-08T15:34:12Z")

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hi i have a problem i just got a new keyboard and now it dosnt work in game but only in game any help would be great. Thanks Geldy

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## [CCP Security, CCP Peligro Please take action against this Market Bot](https://forums.eveonline.com/t/ccp-security-ccp-peligro-please-take-action-against-this-market-bot/117890)

<div class="topic-metadata">

**Author:** [@Amadeus\_Gaila](https://forums.eveonline.com/u/Amadeus_Gaila)\
**Replies:** 15\
**Last updated:** [January 7, 2019, 5:38pm UTC](https://forums.eveonline.com/t/ccp-security-ccp-peligro-please-take-action-against-this-market-bot/117890 "2019-01-07T17:38:58Z")

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CCP please take action against this Market Bot. Fellow players, please don’t fill this thread with sarcasm and mockery. Eve has been my therapy for chronic depression since 2009, all was going well, until now these Marke…

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## [Skill point error](https://forums.eveonline.com/t/skill-point-error/131920)

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**Author:** [@Aiko\_Danuja](https://forums.eveonline.com/u/Aiko_Danuja)\
**Replies:** 6\
**Last updated:** [January 7, 2019, 11:47am UTC](https://forums.eveonline.com/t/skill-point-error/131920 "2019-01-07T11:47:05Z")

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The skill Advanced Weapon Upgrades is listed in the Engineering tab, with skills that have Intelligence / Memory as the attributes. This skill should be in the Gunnery tab, as it has Perception / Willpower attributes. Ei…

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## [No local chat or allince or corp chat](https://forums.eveonline.com/t/no-local-chat-or-allince-or-corp-chat/129788)

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**Author:** [@AMARR\_KUNNNI](https://forums.eveonline.com/u/AMARR_KUNNNI)\
**Replies:** 2\
**Last updated:** [January 6, 2019, 11:55pm UTC](https://forums.eveonline.com/t/no-local-chat-or-allince-or-corp-chat/129788 "2019-01-06T23:55:12Z")

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so there was no patch today how did ccp ■■■■ up the game so bad that I cant see the chat channel today I could understand if there was a patch but no patch wtf ccp what are you guys doing to screw this up you making EA l…

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## [Music not working](https://forums.eveonline.com/t/music-not-working/120847)

<div class="topic-metadata">

**Author:** [@Gorhael\_Shardan](https://forums.eveonline.com/u/Gorhael_Shardan)\
**Replies:** 2\
**Last updated:** [January 2, 2019, 10:58pm UTC](https://forums.eveonline.com/t/music-not-working/120847 "2019-01-02T22:58:13Z")

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The music is not playing all other volume settings are up, music is set to 100%. i’ve looked around the audio setting in the options, and no luck. at all. I have one instance of eve running. this is rather odd. and yes …

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## [Can't log in through steam account](https://forums.eveonline.com/t/cant-log-in-through-steam-account/130818)

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**Author:** [@DeadMOR03\_EG](https://forums.eveonline.com/u/DeadMOR03_EG)\
**Replies:** 2\
**Last updated:** [January 2, 2019, 11:12am UTC](https://forums.eveonline.com/t/cant-log-in-through-steam-account/130818 "2019-01-02T11:12:22Z")

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Hello. I have non-steam accounts and non-steam launcher. I had some money at my steam wallet, so I decided to create a new alt through Steam and buy subscription. I bought 3 month subscription, game appeared at Library a…

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## [Issues with Citadels and Wh system Effects (Module Effect Stacking)](https://forums.eveonline.com/t/issues-with-citadels-and-wh-system-effects-module-effect-stacking/130711)

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**Author:** [@FleetAdmiralHarper](https://forums.eveonline.com/u/FleetAdmiralHarper)\
**Replies:** 3\
**Last updated:** [January 2, 2019, 10:51am UTC](https://forums.eveonline.com/t/issues-with-citadels-and-wh-system-effects-module-effect-stacking/130711 "2019-01-02T10:51:13Z")

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So this will be kinda difficult to explain cuz the issue is complex, but ill do my best. As most of you are aware, some modules have stacking penalties. See this sheet for reference: https://support.eveonline.com/hc/en-…

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## [Gate jump through animation](https://forums.eveonline.com/t/gate-jump-through-animation/130543)

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**Author:** [@Octanian](https://forums.eveonline.com/u/Octanian)\
**Replies:** 0\
**Last updated:** [December 31, 2018, 6:14am UTC](https://forums.eveonline.com/t/gate-jump-through-animation/130543 "2018-12-31T06:14:46Z")

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Hi there. This is an issue(?) near and dear to my heart for some reason. Some time ago when you used to jump through a gate, the animation that occured had you very distinctly jumping through the gate model. As seen her…

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## [Got scammed on char bazaar and GM banned my account without explanation, please advise!](https://forums.eveonline.com/t/got-scammed-on-char-bazaar-and-gm-banned-my-account-without-explanation-please-advise/130249)

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**Author:** [@TxivYawg1](https://forums.eveonline.com/u/TxivYawg1)\
**Replies:** 2\
**Last updated:** [December 30, 2018, 9:30am UTC](https://forums.eveonline.com/t/got-scammed-on-char-bazaar-and-gm-banned-my-account-without-explanation-please-advise/130249 "2018-12-30T09:30:26Z")

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Hello All, I would like to get your feedback/help on what to do next. I won an auction for a pilot on the character bazaar forum at https://forums.eveonline.com/t/wts-107-mln-sp/127400 Apparently the Seller @perfomanse …

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## [Client broke plz help](https://forums.eveonline.com/t/client-broke-plz-help/130205)

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**Author:** [@Lukett\_MyDabb](https://forums.eveonline.com/u/Lukett_MyDabb)\
**Replies:** 0\
**Last updated:** [December 29, 2018, 3:09pm UTC](https://forums.eveonline.com/t/client-broke-plz-help/130205 "2018-12-29T15:09:16Z")

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Not sure how to bug report this but apparently my client isn’t connecting? everyone else in my corp seems to be able to get on and i know it can’t be internet because A. i was on last night and B. your reading this and s…

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## [Display Crashing, Monitors Turn Off Game Sound Still Works](https://forums.eveonline.com/t/display-crashing-monitors-turn-off-game-sound-still-works/130095)

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**Author:** [@Tiberius\_Obsidius](https://forums.eveonline.com/u/Tiberius_Obsidius)\
**Replies:** 2\
**Last updated:** [December 29, 2018, 2:09pm UTC](https://forums.eveonline.com/t/display-crashing-monitors-turn-off-game-sound-still-works/130095 "2018-12-29T14:09:16Z")

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So for the last 2 weeks my game has been working fine. Then a few days ago my monitors turned off like they lost signal and I could hear the game still. The only thing I could do was restart my PC with the power button. …

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## [Connection issue](https://forums.eveonline.com/t/connection-issue/125815)

<div class="topic-metadata">

**Author:** [@Rika\_Ronuken](https://forums.eveonline.com/u/Rika_Ronuken)\
**Replies:** 4\
**Last updated:** [December 29, 2018, 9:02am UTC](https://forums.eveonline.com/t/connection-issue/125815 "2018-12-29T09:02:05Z")

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Since yesterday I can’t connect to the servers. Whenever I launch the game I’m waiting at “Establishing connection to the server.” and then after a while I get this: Connection Failed Could not connect to the specifie…

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## [Can't bump my own corp's recruitment thread](https://forums.eveonline.com/t/cant-bump-my-own-corps-recruitment-thread/127827)

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**Author:** [@CaseyLP](https://forums.eveonline.com/u/CaseyLP)\
**Replies:** 6\
**Last updated:** [December 27, 2018, 5:12am UTC](https://forums.eveonline.com/t/cant-bump-my-own-corps-recruitment-thread/127827 "2018-12-27T05:12:51Z")

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## [Chat windows won't merge](https://forums.eveonline.com/t/chat-windows-wont-merge/128844)

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**Author:** [@Hefalumps](https://forums.eveonline.com/u/Hefalumps)\
**Replies:** 2\
**Last updated:** [December 26, 2018, 8:32pm UTC](https://forums.eveonline.com/t/chat-windows-wont-merge/128844 "2018-12-26T20:32:46Z")

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I have one client in which my various windows won’t combine into a tabbed window so I can go back and forth easily. It is only in one client. This same client occasionally will not give the fleet structure window after…

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## [SUPPORT REQUEST #835304](https://forums.eveonline.com/t/support-request-835304/129225)

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**Author:** [@Sevron\_Malikite](https://forums.eveonline.com/u/Sevron_Malikite)\
**Replies:** 2\
**Last updated:** [December 25, 2018, 8:29pm UTC](https://forums.eveonline.com/t/support-request-835304/129225 "2018-12-25T20:29:33Z")

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super bad service and not the first time every ticket i have sent has taken a minimum of 8 hours to get a fix or non generic answer if i ran my business this way it would be bought out You spend days getting logistics…

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## [Encountered an error while refreshing token for my character](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-my-character/129432)

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**Author:** [@Cajun\_Waffles](https://forums.eveonline.com/u/Cajun_Waffles)\
**Replies:** 1\
**Last updated:** [December 25, 2018, 8:20pm UTC](https://forums.eveonline.com/t/encountered-an-error-while-refreshing-token-for-my-character/129432 "2018-12-25T20:20:57Z")

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Just this. Can’t log into the game due to this error. Any ideas? Kind regards and happy holidays.

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## [Translation issue Ishkur (german)](https://forums.eveonline.com/t/translation-issue-ishkur-german/129351)

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**Author:** [@Raw\_Matters](https://forums.eveonline.com/u/Raw_Matters)\
**Replies:** 0\
**Last updated:** [December 25, 2018, 9:16am UTC](https://forums.eveonline.com/t/translation-issue-ishkur-german/129351 "2018-12-25T09:16:45Z")

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In the German translation the ship Ishkur has the following bonus: “7,5% Bonus auf die Geschwindigkeit des Schiffs zum Aufspühren von Drohnen” Which translates to: 7,5% bonus to track down drones. I am sure this is a …

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## [Do they check support tickets?](https://forums.eveonline.com/t/do-they-check-support-tickets/128679)

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**Author:** [@Arnold\_Kion](https://forums.eveonline.com/u/Arnold_Kion)\
**Replies:** 3\
**Last updated:** [December 24, 2018, 2:55pm UTC](https://forums.eveonline.com/t/do-they-check-support-tickets/128679 "2018-12-24T14:55:20Z")

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Myticket is #833852 and I lost plex 500 it disappeard

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## [Eve Structures not behaving like a ship](https://forums.eveonline.com/t/eve-structures-not-behaving-like-a-ship/128774)

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**Author:** [@LuckyQuarter](https://forums.eveonline.com/u/LuckyQuarter)\
**Replies:** 6\
**Last updated:** [December 23, 2018, 2:37pm UTC](https://forums.eveonline.com/t/eve-structures-not-behaving-like-a-ship/128774 "2018-12-23T14:37:53Z")

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My understanding is that eve structures are essentially nothing but immovable ships with additional functionality enabled by adding ‘service modules’ and some hackery in the backend to allow many players to be docked at …

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## [Corporation dividends broken](https://forums.eveonline.com/t/corporation-dividends-broken/127308)

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**Author:** [@Anakat](https://forums.eveonline.com/u/Anakat)\
**Replies:** 4\
**Last updated:** [December 21, 2018, 11:17am UTC](https://forums.eveonline.com/t/corporation-dividends-broken/127308 "2018-12-21T11:17:44Z")

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When making a dividend payment through corporation interface, upon pressing “ok” nothing happens and window goes away. Reproduction Steps Open corporation home tab press dividends enter sum press ok check wallet balance …

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## ["Could not copy files for Tranquility"](https://forums.eveonline.com/t/could-not-copy-files-for-tranquility/106933)

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**Author:** [@Moss\_Winchester](https://forums.eveonline.com/u/Moss_Winchester)\
**Replies:** 13\
**Last updated:** [December 19, 2018, 1:52pm UTC](https://forums.eveonline.com/t/could-not-copy-files-for-tranquility/106933 "2018-12-19T13:52:51Z")

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That’s the error code i’m receiving, highlighted in a red box, when I try to start the client for any of my characters. Anyone have a clue? I’ve rebooted twice in attempts to make the error go away. Thanx.

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## [Sudden Extreme Slowness While Loading After Character Selection](https://forums.eveonline.com/t/sudden-extreme-slowness-while-loading-after-character-selection/127911)

<div class="topic-metadata">

**Author:** [@Amadeus\_Gaila](https://forums.eveonline.com/u/Amadeus_Gaila)\
**Replies:** 1\
**Last updated:** [December 19, 2018, 6:16am UTC](https://forums.eveonline.com/t/sudden-extreme-slowness-while-loading-after-character-selection/127911 "2018-12-19T06:16:17Z")

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Hello, I have been playing for around 9 years and yes logging in after character selection is now slower than before but has been manageable up until a couple of days ago: After I select my character it now takes way lon…

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## [Pls add new hotkey](https://forums.eveonline.com/t/pls-add-new-hotkey/127928)

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**Author:** [@Rymex](https://forums.eveonline.com/u/Rymex)\
**Replies:** 0\
**Last updated:** [December 18, 2018, 2:58pm UTC](https://forums.eveonline.com/t/pls-add-new-hotkey/127928 "2018-12-18T14:58:27Z")

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Pls add new hotkey for chat function “Clear All Content”. Im have some account and im like when local chat is clear, but some people chatting sometime, and after then im need many clicking in all my window for clreared …

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## [Unable to connect to TQ on port 26000 or others](https://forums.eveonline.com/t/unable-to-connect-to-tq-on-port-26000-or-others/126825)

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**Author:** [@Tiberius\_Rhavinia](https://forums.eveonline.com/u/Tiberius_Rhavinia)\
**Replies:** 1\
**Last updated:** [December 18, 2018, 4:58am UTC](https://forums.eveonline.com/t/unable-to-connect-to-tq-on-port-26000-or-others/126825 "2018-12-18T04:58:18Z")

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Let me add my voice to the chorus: I got kicked from the server 20 minutes ago. Since then I have been unable to connect at all to the client or to EvE official websites. My internet is working fine, as demonstrated by …

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## [No Character Selection Screen](https://forums.eveonline.com/t/no-character-selection-screen/127413)

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**Author:** [@MaverickG](https://forums.eveonline.com/u/MaverickG)\
**Replies:** 2\
**Last updated:** [December 16, 2018, 11:42pm UTC](https://forums.eveonline.com/t/no-character-selection-screen/127413 "2018-12-16T23:42:47Z")

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It seems the recent update caused an issue with my client. After using the launcher the client fires up with a black screen… no character selection. I can open the general menu and went ahead and cleared the cache whic…

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## [Confirmation window not staying in its bounds](https://forums.eveonline.com/t/confirmation-window-not-staying-in-its-bounds/127335)

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**Author:** [@Sage\_Galand](https://forums.eveonline.com/u/Sage_Galand)\
**Replies:** 0\
**Last updated:** [December 16, 2018, 2:49am UTC](https://forums.eveonline.com/t/confirmation-window-not-staying-in-its-bounds/127335 "2018-12-16T02:49:38Z")

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But basically for some reason my confirmation windows don’t stay in bounds. I cropped it from basically the center of my screen to the bottom right. As you can see the window it should be in is there but it’s like it…

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## [I have had one of my accounts banned and I have no way of contact anyone at CCP](https://forums.eveonline.com/t/i-have-had-one-of-my-accounts-banned-and-i-have-no-way-of-contact-anyone-at-ccp/12091)

<div class="topic-metadata">

**Author:** [@badside](https://forums.eveonline.com/u/badside)\
**Replies:** 11\
**Last updated:** [December 15, 2018, 8:02pm UTC](https://forums.eveonline.com/t/i-have-had-one-of-my-accounts-banned-and-i-have-no-way-of-contact-anyone-at-ccp/12091 "2018-12-15T20:02:04Z")

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Monday there was a billing error, either on your part or my bank. They consequently thought it was some kind of fraud and reject the billing via Paypal. My character Thedauphin has been banned, with no warning or commun…

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## [Help with verification code](https://forums.eveonline.com/t/help-with-verification-code/126941)

<div class="topic-metadata">

**Author:** [@Amak\_Boma](https://forums.eveonline.com/u/Amak_Boma)\
**Replies:** 4\
**Last updated:** [December 15, 2018, 10:34am UTC](https://forums.eveonline.com/t/help-with-verification-code/126941 "2018-12-15T10:34:16Z")

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after recent hardware change and complete reinstall igot verificaton code for this account but not for the another one,none of my mail boxes recevied the code for second account not sure if code was sent or not sma/tr…

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