# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=96

[Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md)

**Page:** 97

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## [Log in issues](https://forums.eveonline.com/t/log-in-issues/104967)

<div class="topic-metadata">

**Author:** [@Darwi\_Ghost](https://forums.eveonline.com/u/Darwi_Ghost)\
**Replies:** 4\
**Last updated:** [September 9, 2018, 8:55am UTC](https://forums.eveonline.com/t/log-in-issues/104967 "2018-09-09T08:55:31Z")

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Hello, do not know if I’m right here. Try to log into the game for minutes, but I will not succeed. I enter user name and password, but nothing happens. Customer support is poor. Can someone help me please? Would be grat…

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## [Chat window Spawn Possition](https://forums.eveonline.com/t/chat-window-spawn-possition/102587)

<div class="topic-metadata">

**Author:** [@Vale\_Koenig](https://forums.eveonline.com/u/Vale_Koenig)\
**Replies:** 0\
**Last updated:** [September 1, 2018, 2:37am UTC](https://forums.eveonline.com/t/chat-window-spawn-possition/102587 "2018-09-01T02:37:03Z")

</div>

solved after new installation

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## [Biomassed characters still haunts my account](https://forums.eveonline.com/t/biomassed-characters-still-haunts-my-account/104658)

<div class="topic-metadata">

**Author:** [@Aris\_Tarhy](https://forums.eveonline.com/u/Aris_Tarhy)\
**Replies:** 2\
**Last updated:** [September 8, 2018, 12:59pm UTC](https://forums.eveonline.com/t/biomassed-characters-still-haunts-my-account/104658 "2018-09-08T12:59:06Z")

</div>

Despite all characters already long gone recycled, game thinks their spirits still roams the vastness of space! https://evewho.com/pilot/Aris%20Tarhys/ - long gone pilot still persists in api somehow. Does enqueue to…

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## [Omega is not activated. Money is losted](https://forums.eveonline.com/t/omega-is-not-activated-money-is-losted/104357)

<div class="topic-metadata">

**Author:** [@Defibrillator](https://forums.eveonline.com/u/Defibrillator)\
**Replies:** 1\
**Last updated:** [September 7, 2018, 6:19am UTC](https://forums.eveonline.com/t/omega-is-not-activated-money-is-losted/104357 "2018-09-07T06:19:03Z")

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Hello! Made a payment on the website secure.eveonline.com, which came from the client. The payment was made in 9/4/2018 9:20:24 PM UTC. Omega status is still not activated. Letters in the mail about the payment is not re…

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## [Game Crashed During Abyssal](https://forums.eveonline.com/t/game-crashed-during-abyssal/104364)

<div class="topic-metadata">

**Author:** [@Arcelian](https://forums.eveonline.com/u/Arcelian)\
**Replies:** 1\
**Last updated:** [September 7, 2018, 5:56am UTC](https://forums.eveonline.com/t/game-crashed-during-abyssal/104364 "2018-09-07T05:56:23Z")

</div>

I had the unfortunate luck of my client crashing during an abyssal pocket, I managed to reconnect and finish the pocket, however I noticed my timer was entirely gone. I don’t know if it was truly still counting down and…

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## [Launcher issues Since roughly downtime](https://forums.eveonline.com/t/launcher-issues-since-roughly-downtime/104085)

<div class="topic-metadata">

**Author:** [@Kachiko\_Sama](https://forums.eveonline.com/u/Kachiko_Sama)\
**Replies:** 1\
**Last updated:** [September 6, 2018, 2:20pm UTC](https://forums.eveonline.com/t/launcher-issues-since-roughly-downtime/104085 "2018-09-06T14:20:33Z")

</div>

My launcher just comes back to me with a whitescreen and the error The webpage at https://launcher.eveonline.com/release/3024/ might be temporarily down or it may have moved permanently to a new web address. ERR\_CONTEN…

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## [Two RX480's optimisation questions...?](https://forums.eveonline.com/t/two-rx480s-optimisation-questions/103911)

<div class="topic-metadata">

**Author:** [@Ethan\_Meklan](https://forums.eveonline.com/u/Ethan_Meklan)\
**Replies:** 0\
**Last updated:** [September 6, 2018, 4:43am UTC](https://forums.eveonline.com/t/two-rx480s-optimisation-questions/103911 "2018-09-06T04:43:37Z")

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I use the steam client to launch eve online. I have two subbed accounts this gives me the option to launch two clients at the same time. This causes it to only utilise one RX 480 at 100% with 85 degrees temp, which is …

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## [Multiple client audio problems](https://forums.eveonline.com/t/multiple-client-audio-problems/101790)

<div class="topic-metadata">

**Author:** [@Mr\_BlingBlings](https://forums.eveonline.com/u/Mr_BlingBlings)\
**Replies:** 2\
**Last updated:** [September 4, 2018, 10:38pm UTC](https://forums.eveonline.com/t/multiple-client-audio-problems/101790 "2018-09-04T22:38:47Z")

</div>

Not sure if anybody else is experiencing this but 2 updates ago around the middle of August I think I started to experience audio issues. The more clients I run the worse it gets. I get crackling in TS and eventually I w…

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## [Market Browser Bug](https://forums.eveonline.com/t/market-browser-bug/43489)

<div class="topic-metadata">

**Author:** [@Severian\_Autharch](https://forums.eveonline.com/u/Severian_Autharch)\
**Replies:** 19\
**Last updated:** [September 4, 2018, 6:20am UTC](https://forums.eveonline.com/t/market-browser-bug/43489 "2018-09-04T06:20:25Z")

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As you can see from the screenshot, i cannot see all the available items in the Regional Market using the tree view control in the Browse tab. The search feature also does not find the item in this case a Shadow Serpenti…

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## [Appearance Not Updating After Purchasing Customization](https://forums.eveonline.com/t/appearance-not-updating-after-purchasing-customization/103205)

<div class="topic-metadata">

**Author:** [@Jace\_Sarice](https://forums.eveonline.com/u/Jace_Sarice)\
**Replies:** 3\
**Last updated:** [September 4, 2018, 6:17am UTC](https://forums.eveonline.com/t/appearance-not-updating-after-purchasing-customization/103205 "2018-09-04T06:17:04Z")

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Hello. It has been a couple weeks since I purchased a recustomization and made a new look for my capsuleer. The profile picture, how others see me, and so on, is still the old one. How long will it take for it to update…

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## [\[Its a bug not a feature\] CCPlz revert recent change to agent missions indication on the left side](https://forums.eveonline.com/t/its-a-bug-not-a-feature-ccplz-revert-recent-change-to-agent-missions-indication-on-the-left-side/101354)

<div class="topic-metadata">

**Author:** [@Popcorn\_Artwik](https://forums.eveonline.com/u/Popcorn_Artwik)\
**Replies:** 36\
**Last updated:** [September 3, 2018, 3:06pm UTC](https://forums.eveonline.com/t/its-a-bug-not-a-feature-ccplz-revert-recent-change-to-agent-missions-indication-on-the-left-side/101354 "2018-09-03T15:06:44Z")

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I hope this is the proper place to post my critic on the freshly introduced UI “improvement” for the agent mission indicator. There is no improvement compared to the previous version of it (somebody please post a scre…

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## [Cannot get Eve Launcher to load](https://forums.eveonline.com/t/cannot-get-eve-launcher-to-load/85605)

<div class="topic-metadata">

**Author:** [@Frater\_Patroabo](https://forums.eveonline.com/u/Frater_Patroabo)\
**Replies:** 24\
**Last updated:** [September 3, 2018, 9:53am UTC](https://forums.eveonline.com/t/cannot-get-eve-launcher-to-load/85605 "2018-09-03T09:53:35Z")

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When I click “Eve Launcher” on my desktop, all I get is a large white rectangle. I tried to uninstall and reinstall EvE but nothing changes. Any thoughts?

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## [I can not log into eve](https://forums.eveonline.com/t/i-can-not-log-into-eve/102821)

<div class="topic-metadata">

**Author:** [@zillius](https://forums.eveonline.com/u/zillius)\
**Replies:** 2\
**Last updated:** [September 2, 2018, 8:52pm UTC](https://forums.eveonline.com/t/i-can-not-log-into-eve/102821 "2018-09-02T20:52:21Z")

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I can not log into eve Good afternoon. Until the end of the subscription, there was one day left. After entering login and password - nothing happens? the form for entering the password is closed and All ???

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## [Not able to login](https://forums.eveonline.com/t/not-able-to-login/102972)

<div class="topic-metadata">

**Author:** [@Cyber\_Fight\_r](https://forums.eveonline.com/u/Cyber_Fight_r)\
**Replies:** 0\
**Last updated:** [September 2, 2018, 6:45pm UTC](https://forums.eveonline.com/t/not-able-to-login/102972 "2018-09-02T18:45:46Z")

</div>

Eve isnt stable enough to pay for it at the current state ! This is the second time this week the last time i tried to form a fleet when this happend ! at least your logging message is funny but i dont like miche…

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## [Unable to search for certain corporations, or assign courier contracts to them](https://forums.eveonline.com/t/unable-to-search-for-certain-corporations-or-assign-courier-contracts-to-them/102791)

<div class="topic-metadata">

**Author:** [@Lorinnia](https://forums.eveonline.com/u/Lorinnia)\
**Replies:** 8\
**Last updated:** [September 2, 2018, 11:19am UTC](https://forums.eveonline.com/t/unable-to-search-for-certain-corporations-or-assign-courier-contracts-to-them/102791 "2018-09-02T11:19:12Z")

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I tried to create a courier contract to a large corporation whom I have used over and over again in the past. Today, it seems that you can not find certain corporations when you try to enter their name in the “private” b…

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## [What is this blue box and how do I make it go away](https://forums.eveonline.com/t/what-is-this-blue-box-and-how-do-i-make-it-go-away/101672)

<div class="topic-metadata">

**Author:** [@Betelgeuse\_Beeblebrox](https://forums.eveonline.com/u/Betelgeuse_Beeblebrox)\
**Replies:** 5\
**Last updated:** [September 2, 2018, 8:46am UTC](https://forums.eveonline.com/t/what-is-this-blue-box-and-how-do-i-make-it-go-away/101672 "2018-09-02T08:46:04Z")

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A big blue box keeps popping up and trying to get me killed while I’m pvp’ing… what is it and much more importantly how to I stop it appearing… sometimes there’s a smaller box trying to make me click on something which d…

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## [Can't train skills?](https://forums.eveonline.com/t/cant-train-skills/102793)

<div class="topic-metadata">

**Author:** [@Mokey\_PYD](https://forums.eveonline.com/u/Mokey_PYD)\
**Replies:** 4\
**Last updated:** [September 2, 2018, 3:14am UTC](https://forums.eveonline.com/t/cant-train-skills/102793 "2018-09-02T03:14:21Z")

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Currently I am trying to train skills on a character But the skills won’t add to my queue. I can only add 2 skills and they WILL NOT go past lvl 4, nor can I add any skills after. I have Omega and 2x Multi Pilot Licens…

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## [Jump Clone Mechanics are Broken for casual players](https://forums.eveonline.com/t/jump-clone-mechanics-are-broken-for-casual-players/93572)

<div class="topic-metadata">

**Author:** [@Reference\_Frame](https://forums.eveonline.com/u/Reference_Frame)\
**Replies:** 33\
**Last updated:** [September 2, 2018, 12:10am UTC](https://forums.eveonline.com/t/jump-clone-mechanics-are-broken-for-casual-players/93572 "2018-09-02T00:10:11Z")

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I have a primary clone in Jita with +5 skill implants installed. I log in every few months. I do not play because it requires at least a 20 hour commitment. Jump to a clone that I would like to play with. Log in the fo…

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## [Crashed on Upwell structures](https://forums.eveonline.com/t/crashed-on-upwell-structures/102727)

<div class="topic-metadata">

**Author:** [@Jason\_Flamerad](https://forums.eveonline.com/u/Jason_Flamerad)\
**Replies:** 0\
**Last updated:** [September 1, 2018, 6:44pm UTC](https://forums.eveonline.com/t/crashed-on-upwell-structures/102727 "2018-09-01T18:44:45Z")

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I am not able to stay on any Upwell structure for more than a few minutes. My game will lock up and i have to force shut it down. And restart my client, I have messed with settings and i can not figure out a way for it t…

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## [Launcher Fails - Can't Log In - White Screen](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221)

<div class="topic-metadata">

**Author:** [@Trey-Gowdy](https://forums.eveonline.com/u/Trey-Gowdy)\
**Replies:** 6\
**Last updated:** [September 1, 2018, 2:38pm UTC](https://forums.eveonline.com/t/launcher-fails-cant-log-in-white-screen/101221 "2018-09-01T14:38:28Z")

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That’s all I get.

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## [Vega M GL (XPS 9575) not recognizing exefile.exe](https://forums.eveonline.com/t/vega-m-gl-xps-9575-not-recognizing-exefile-exe/102614)

<div class="topic-metadata">

**Author:** [@UnReal595](https://forums.eveonline.com/u/UnReal595)\
**Replies:** 0\
**Last updated:** [September 1, 2018, 5:07am UTC](https://forums.eveonline.com/t/vega-m-gl-xps-9575-not-recognizing-exefile-exe/102614 "2018-09-01T05:07:22Z")

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My Radeon software refuses to detect the actual Eve client and leaves the integrated graphics to sort out the game at 100% load. I’ve updated the Radeon drivers, rolled them back, and added every known Eve exe to the “Ra…

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## [Latest Patch Issue](https://forums.eveonline.com/t/latest-patch-issue/102273)

<div class="topic-metadata">

**Author:** [@FnBastard](https://forums.eveonline.com/u/FnBastard)\
**Replies:** 4\
**Last updated:** [September 1, 2018, 3:01am UTC](https://forums.eveonline.com/t/latest-patch-issue/102273 "2018-09-01T03:01:26Z")

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After the last patch I am having issues logging into the game. This laptop has Winows 7Vista This laptop has been running EvE no problems until the patch to today. When i launch a pop up appears and says :" Procedure …

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## [The Abyss event - "Delve into the Abyss" mission not resetting on downtime](https://forums.eveonline.com/t/the-abyss-event-delve-into-the-abyss-mission-not-resetting-on-downtime/102519)

<div class="topic-metadata">

**Author:** [@Moondust\_Mayhem](https://forums.eveonline.com/u/Moondust_Mayhem)\
**Replies:** 0\
**Last updated:** [August 31, 2018, 8:04pm UTC](https://forums.eveonline.com/t/the-abyss-event-delve-into-the-abyss-mission-not-resetting-on-downtime/102519 "2018-08-31T20:04:20Z")

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“Delve into the Abyss” mission not resetting on downtime, so its stuck on the more advanced tiers that I cant do, missing out on boosters and skins, ccp please fix

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## [\[Solved\] Hello.myfonts.net - certificate error](https://forums.eveonline.com/t/solved-hello-myfonts-net-certificate-error/101118)

<div class="topic-metadata">

**Author:** [@zluq\_zabaa](https://forums.eveonline.com/u/zluq_zabaa)\
**Replies:** 83\
**Last updated:** [August 31, 2018, 3:09pm UTC](https://forums.eveonline.com/t/solved-hello-myfonts-net-certificate-error/101118 "2018-08-31T15:09:15Z")

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Anyone else experiencing this in the launcher currently? I went to the website and checked their SSL cert and it indeed says that it is valid until today only. It seems like clicking “ignore” temporarily fixes the issu…

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## [Cant start the game cause "MAYBE unsave passwort"](https://forums.eveonline.com/t/cant-start-the-game-cause-maybe-unsave-passwort/102144)

<div class="topic-metadata">

**Author:** [@Roggo\_II\_Seuchenvogel](https://forums.eveonline.com/u/Roggo_II_Seuchenvogel)\
**Replies:** 9\
**Last updated:** [August 31, 2018, 3:01pm UTC](https://forums.eveonline.com/t/cant-start-the-game-cause-maybe-unsave-passwort/102144 "2018-08-31T15:01:16Z")

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Hey, I cant start the game. If I enter my username and passwort into the launcher and click on log in, a “security warning” pops up, that my passwort is MAYBE unsave. Its nonsense, my passwort is fine. If I click conti…

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## [Login Failed](https://forums.eveonline.com/t/login-failed/102339)

<div class="topic-metadata">

**Author:** [@AshenShugar01](https://forums.eveonline.com/u/AshenShugar01)\
**Replies:** 21\
**Last updated:** [August 31, 2018, 12:18pm UTC](https://forums.eveonline.com/t/login-failed/102339 "2018-08-31T12:18:18Z")

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3 accounts, all come up with… The supplied authentication token does not allow for EVE client login. Please ensure that you are logging in via the EVE launcher. If this problem persist, please contact EVE customer suppo…

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## [Socket Close](https://forums.eveonline.com/t/socket-close/101842)

<div class="topic-metadata">

**Author:** [@Sheltark\_Sykari](https://forums.eveonline.com/u/Sheltark_Sykari)\
**Replies:** 1\
**Last updated:** [August 31, 2018, 10:10am UTC](https://forums.eveonline.com/t/socket-close/101842 "2018-08-31T10:10:01Z")

</div>

I had a socket close yesterday, which nearly resulted in a very special and expensive ship to be blown up by another pirate. My ship sat in space uncloaked, until I quickly re logged, then I was warped to the nearest Ast…

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## ['Agent Missions' Info panel not showing](https://forums.eveonline.com/t/agent-missions-info-panel-not-showing/101936)

<div class="topic-metadata">

**Author:** [@Alex\_Wolf\_Lynton](https://forums.eveonline.com/u/Alex_Wolf_Lynton)\
**Replies:** 1\
**Last updated:** [August 31, 2018, 9:27am UTC](https://forums.eveonline.com/t/agent-missions-info-panel-not-showing/101936 "2018-08-31T09:27:35Z")

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My friend just joined today and the ‘Agent Missions’ tab usually found under ‘Route’ in the Info Panel is not showing.

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## [General launcher issues](https://forums.eveonline.com/t/general-launcher-issues/102002)

<div class="topic-metadata">

**Author:** [@Smuff\_Gallente](https://forums.eveonline.com/u/Smuff_Gallente)\
**Replies:** 1\
**Last updated:** [August 30, 2018, 11:09am UTC](https://forums.eveonline.com/t/general-launcher-issues/102002 "2018-08-30T11:09:35Z")

</div>

Yesterday I was getting stuck at the launcher just saying loading and not letting me log in now eariler today the launcher was telling me that my EVE was modified moved or corrupt and now its giving me some ■■■■■■■■ ab…

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## [New launcher problem](https://forums.eveonline.com/t/new-launcher-problem/101677)

<div class="topic-metadata">

**Author:** [@Tarbok\_Dallocort](https://forums.eveonline.com/u/Tarbok_Dallocort)\
**Replies:** 3\
**Last updated:** [August 30, 2018, 1:25am UTC](https://forums.eveonline.com/t/new-launcher-problem/101677 "2018-08-30T01:25:34Z")

</div>

Hi, I have been unable to log into the game since yesterdays update. I was prompted to update the launcher and since doing so have been getting this http://prntscr.com/ko6326 Thank you

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