# General Issues **URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=97 [Latest](https://forums.eveonline.com/latest.md) · [Categories](https://forums.eveonline.com/categories.md) · [Tags](https://forums.eveonline.com/tags.md) **Page:** 98 --- ## [New launcher problem](https://forums.eveonline.com/t/new-launcher-problem/101677)
**Author:** [@Tarbok\_Dallocort](https://forums.eveonline.com/u/Tarbok_Dallocort)\ **Replies:** 3\ **Last updated:** [August 30, 2018, 1:25am UTC](https://forums.eveonline.com/t/new-launcher-problem/101677 "2018-08-30T01:25:34Z")
Hi, I have been unable to log into the game since yesterdays update. I was prompted to update the launcher and since doing so have been getting this http://prntscr.com/ko6326 Thank you --- ## [Game not launching](https://forums.eveonline.com/t/game-not-launching/101908)
**Author:** [@Lexi\_Lilac](https://forums.eveonline.com/u/Lexi_Lilac)\ **Replies:** 1\ **Last updated:** [August 30, 2018, 1:24am UTC](https://forums.eveonline.com/t/game-not-launching/101908 "2018-08-30T01:24:50Z")
I click play on steam and nothing happens. it only does this on my windows devices (my gaming pc, which is what i want to play it on and my hackintosh) but it does launch in mac osx. somebody please find a solution i mis… --- ## [Large guns turn into small guns](https://forums.eveonline.com/t/large-guns-turn-into-small-guns/101903)
**Author:** [@Jekeet\_Tian](https://forums.eveonline.com/u/Jekeet_Tian)\ **Replies:** 0\ **Last updated:** [August 29, 2018, 10:51pm UTC](https://forums.eveonline.com/t/large-guns-turn-into-small-guns/101903 "2018-08-29T22:51:43Z")
I have had this pop up a few times. This really sucks when your range goes from 102 to 13 during a mission. Sometimes it takes unloading and reloading 2-3 times before the gun remembers it’s not a small gun. --- ## [Skill extractors not extracting (log into game through Launcher)](https://forums.eveonline.com/t/skill-extractors-not-extracting-log-into-game-through-launcher/101376)
**Author:** [@Tintheren\_Lothlorien](https://forums.eveonline.com/u/Tintheren_Lothlorien)\ **Replies:** 3\ **Last updated:** [August 29, 2018, 4:14am UTC](https://forums.eveonline.com/t/skill-extractors-not-extracting-log-into-game-through-launcher/101376 "2018-08-29T04:14:45Z")
I had a error come up when using a skill extractor, i got the interface when you double click the extractor, slected the skills i wanted to remove, clicked on extractor, and it told me “log into game using launcher to be… --- ## [Got this error mesage from the launcher](https://forums.eveonline.com/t/got-this-error-mesage-from-the-launcher/101105)
**Author:** [@TheZapper](https://forums.eveonline.com/u/TheZapper)\ **Replies:** 19\ **Last updated:** [August 27, 2018, 6:35pm UTC](https://forums.eveonline.com/t/got-this-error-mesage-from-the-launcher/101105 "2018-08-27T18:35:47Z")
Client waited about 30sec longer than usual, then launched normally. Anyone know what this is? --- ## [Windows 10 updates](https://forums.eveonline.com/t/windows-10-updates/100147)
**Author:** [@Count\_Mawedom](https://forums.eveonline.com/u/Count_Mawedom)\ **Replies:** 5\ **Last updated:** [August 27, 2018, 4:50pm UTC](https://forums.eveonline.com/t/windows-10-updates/100147 "2018-08-27T16:50:36Z")
Hello, This message to explain a loss of functionality in the game following the Windows 10 updates. Indeed, for several months, I am forced to make a restore of the previous version of Windows 10, because the updates c… --- ## [Fix the Independence combat site](https://forums.eveonline.com/t/fix-the-independence-combat-site/100975)
**Author:** [@Vigo\_The\_Carpathian](https://forums.eveonline.com/u/Vigo_The_Carpathian)\ **Replies:** 3\ **Last updated:** [August 27, 2018, 11:09am UTC](https://forums.eveonline.com/t/fix-the-independence-combat-site/100975 "2018-08-27T11:09:42Z")
Every time I do one of these site the sentient drone spawns inside the structure. It’s impossible to get to the wreckage w/ a MTU, tractor beam, or completing the site and letting everything despawn and coming back to t… --- ## [Secrets of the Abyss not working for many players](https://forums.eveonline.com/t/secrets-of-the-abyss-not-working-for-many-players/100401)
**Author:** [@Thistlefury](https://forums.eveonline.com/u/Thistlefury)\ **Replies:** 7\ **Last updated:** [August 27, 2018, 12:10am UTC](https://forums.eveonline.com/t/secrets-of-the-abyss-not-working-for-many-players/100401 "2018-08-27T00:10:32Z")
Secrets of the abyss is not showing in the agency for alot of players. Nothing fixes the problem except for server downtime. Why do you release an event that’s as broken as this one ? Why not DISABLE it until fixed ? We’… --- ## [Industry Jobs not possible to submit](https://forums.eveonline.com/t/industry-jobs-not-possible-to-submit/100829)
**Author:** [@Dyver\_Phycad](https://forums.eveonline.com/u/Dyver_Phycad)\ **Replies:** 2\ **Last updated:** [August 26, 2018, 11:13am UTC](https://forums.eveonline.com/t/industry-jobs-not-possible-to-submit/100829 "2018-08-26T11:13:17Z")
10:17:50 Notify Your industry job could not be submitted. What broke now? I have enough open slots, yet the industry window keeps telling me that job cost has changed and facility tax rate has changed. Looks like you b… --- ## [Char changed](https://forums.eveonline.com/t/char-changed/100761)
**Author:** [@Rob\_Zahm](https://forums.eveonline.com/u/Rob_Zahm)\ **Replies:** 0\ **Last updated:** [August 26, 2018, 1:24am UTC](https://forums.eveonline.com/t/char-changed/100761 "2018-08-26T01:24:11Z")
logged into find my char had changed I didnt do anything different, last time i logged in the char looked fine, now im a damn demon --- ## [Fix permissions (launcher)](https://forums.eveonline.com/t/fix-permissions-launcher/82663)
**Author:** [@jin\_ko82](https://forums.eveonline.com/u/jin_ko82)\ **Replies:** 1\ **Last updated:** [August 24, 2018, 10:40pm UTC](https://forums.eveonline.com/t/fix-permissions-launcher/82663 "2018-08-24T22:40:11Z")
every single time i try to log in for the first time that day i need to fix permissions on the launcher. never happens during the day but only after 24h from first launch --- ## [UI doenst save. Every new start the setting are reset](https://forums.eveonline.com/t/ui-doenst-save-every-new-start-the-setting-are-reset/100311)
**Author:** [@chacko\_nun](https://forums.eveonline.com/u/chacko_nun)\ **Replies:** 1\ **Last updated:** [August 24, 2018, 10:12am UTC](https://forums.eveonline.com/t/ui-doenst-save-every-new-start-the-setting-are-reset/100311 "2018-08-24T10:12:45Z")
Hey all. I log in with my Character put the Scaling on 150%. Playing in a Window i align my Overviews Cargos and so on. Everything is finde… till i relog… then is everything set to reset. What can i do? --- ## [Socket Closed](https://forums.eveonline.com/t/socket-closed/87769)
**Author:** [@Ailok\_Konem](https://forums.eveonline.com/u/Ailok_Konem)\ **Replies:** 4\ **Last updated:** [August 24, 2018, 9:09am UTC](https://forums.eveonline.com/t/socket-closed/87769 "2018-08-24T09:09:51Z")
For last 2 days i keep getting socket closed on all accounts while active in game. --- ## [The Abyss is gone (from the agency)](https://forums.eveonline.com/t/the-abyss-is-gone-from-the-agency/100019)
**Author:** [@Boston\_Achasse](https://forums.eveonline.com/u/Boston_Achasse)\ **Replies:** 1\ **Last updated:** [August 23, 2018, 3:14pm UTC](https://forums.eveonline.com/t/the-abyss-is-gone-from-the-agency/100019 "2018-08-23T15:14:16Z")
In my “Agency” window the “Secets of the Abyss” event is no longer listed. At first I couldn’t claim the points for a completed task. The counting bar was light gray as it is after completing a task, but clicking on it … --- ## [Can't create a support ticket](https://forums.eveonline.com/t/cant-create-a-support-ticket/99797)
**Author:** [@Fperet\_Togenada](https://forums.eveonline.com/u/Fperet_Togenada)\ **Replies:** 3\ **Last updated:** [August 22, 2018, 10:54pm UTC](https://forums.eveonline.com/t/cant-create-a-support-ticket/99797 "2018-08-22T22:54:37Z")
I can’t support ticket in the ticket system. I mean after I post a ticket, the message appears: “Your request was successfully submitted”, but also "The page you were looking for doesn’t exist You may have mistyped the … --- ## [Memory consumption rise/leak](https://forums.eveonline.com/t/memory-consumption-rise-leak/88930)
**Author:** [@YOLONUT\_EREBUTT](https://forums.eveonline.com/u/YOLONUT_EREBUTT)\ **Replies:** 11\ **Last updated:** [August 22, 2018, 6:26pm UTC](https://forums.eveonline.com/t/memory-consumption-rise-leak/88930 "2018-08-22T18:26:40Z")
I noticed a memory usage increase after the last few recent patches. To reproduce: 1) Systemjump -\> Dock -\> Undock -\> Systemjump -\> Dock -\> 1) Below is an image of the ingame memory monitor. The seen spikes are from… --- ## [Auto hotkey when clicking into client](https://forums.eveonline.com/t/auto-hotkey-when-clicking-into-client/86188)
**Author:** [@Mokey\_PYD](https://forums.eveonline.com/u/Mokey_PYD)\ **Replies:** 7\ **Last updated:** [August 22, 2018, 5:36pm UTC](https://forums.eveonline.com/t/auto-hotkey-when-clicking-into-client/86188 "2018-08-22T17:36:27Z")
When I go from window to window in eve, while in space, my game forces me to approach something. I initially thought it was a hotkey issue. So I removed the hotkey. This did not fix the issue, it moved to a different hot… --- ## [Unable to "board ship from hanger/bay" in orca/carrier](https://forums.eveonline.com/t/unable-to-board-ship-from-hanger-bay-in-orca-carrier/99787)
**Author:** [@Candy\_Jane](https://forums.eveonline.com/u/Candy_Jane)\ **Replies:** 3\ **Last updated:** [August 22, 2018, 7:27am UTC](https://forums.eveonline.com/t/unable-to-board-ship-from-hanger-bay-in-orca-carrier/99787 "2018-08-22T07:27:39Z")
Since the patch today August 21st, I have not been able to switch ships by right clicking “board ship from bay”. I have to “store ship” then “launch ship”, then board ship from space. Tried on multiple characters, differ… --- ## [Payment issue](https://forums.eveonline.com/t/payment-issue/97402)
**Author:** [@Huxx](https://forums.eveonline.com/u/Huxx)\ **Replies:** 6\ **Last updated:** [August 21, 2018, 12:01pm UTC](https://forums.eveonline.com/t/payment-issue/97402 "2018-08-21T12:01:11Z")
Good day, I come to the forums in dire need of assistance. I woke yesterday to an email that one of my eve accounts failed it’s autopay. The same autopay that I’ve been using for a year. The card is still valid and I di… --- ## [Unable to link existing eve account to amazon](https://forums.eveonline.com/t/unable-to-link-existing-eve-account-to-amazon/99529)
**Author:** [@Jason\_Flamerad](https://forums.eveonline.com/u/Jason_Flamerad)\ **Replies:** 1\ **Last updated:** [August 21, 2018, 8:16am UTC](https://forums.eveonline.com/t/unable-to-link-existing-eve-account-to-amazon/99529 "2018-08-21T08:16:29Z")
I try to link my amazon account with my eve account upon trying to purchase the 1100 plex sale. When i go to link my account I am unable to link an existing, because the window is ALWAYS a create NEW account and link it.… --- ## [EVE Client Out of memory in X47 brawl (0xc0000005 access violation)](https://forums.eveonline.com/t/eve-client-out-of-memory-in-x47-brawl-0xc0000005-access-violation/97492)
**Author:** [@Requiem\_Jofama](https://forums.eveonline.com/u/Requiem_Jofama)\ **Replies:** 1\ **Last updated:** [August 18, 2018, 9:40am UTC](https://forums.eveonline.com/t/eve-client-out-of-memory-in-x47-brawl-0xc0000005-access-violation/97492 "2018-08-18T09:40:33Z")
First the good part: Props to CCP for keeping the server alive! The bad part: I disconnected multiple times, all disconnects was same error in logcat: due to 0xc0000005 access violation when the client exceeded ~3,7GB… --- ## [Those Guristas](https://forums.eveonline.com/t/those-guristas/98638)
**Author:** [@D34th\_2n8](https://forums.eveonline.com/u/D34th_2n8)\ **Replies:** 2\ **Last updated:** [August 17, 2018, 6:39pm UTC](https://forums.eveonline.com/t/those-guristas/98638 "2018-08-17T18:39:13Z")
--- ## [Drifter Wormholes Broken](https://forums.eveonline.com/t/drifter-wormholes-broken/66863)
**Author:** [@Kain\_Morphe](https://forums.eveonline.com/u/Kain_Morphe)\ **Replies:** 17\ **Last updated:** [August 17, 2018, 5:00pm UTC](https://forums.eveonline.com/t/drifter-wormholes-broken/66863 "2018-08-17T17:00:33Z")
It looks like drifter wormholes are no longer working as they used to. Before this last patch, each drifter wormhole (Barbicon, Conflux, Redoubt, Sentinel, and Vidette) maintained between 20-30 wormhole connections. Now… --- ## [All settings reset at default](https://forums.eveonline.com/t/all-settings-reset-at-default/98566)
**Author:** [@Mr\_Chili\_Palmer](https://forums.eveonline.com/u/Mr_Chili_Palmer)\ **Replies:** 1\ **Last updated:** [August 17, 2018, 6:01am UTC](https://forums.eveonline.com/t/all-settings-reset-at-default/98566 "2018-08-17T06:01:46Z")
Logged in tonight to find all my settings had been returned to default setting what a pita to do them all again. Is there a tool to do a manual back up of my settings, if no toll is there a guide? cheers --- ## [Cant see markets in citadels in null](https://forums.eveonline.com/t/cant-see-markets-in-citadels-in-null/98421)
**Author:** [@xHxHxAOD](https://forums.eveonline.com/u/xHxHxAOD)\ **Replies:** 2\ **Last updated:** [August 16, 2018, 2:36pm UTC](https://forums.eveonline.com/t/cant-see-markets-in-citadels-in-null/98421 "2018-08-16T14:36:53Z")
as it states I cant see the market with only citadels and yes a market mod is installed. I have sent a bug report which ccp states is a known issue any suggestions --- ## [Piratage de compte](https://forums.eveonline.com/t/piratage-de-compte/92318)
**Author:** [@Aloise](https://forums.eveonline.com/u/Aloise)\ **Replies:** 3\ **Last updated:** [August 16, 2018, 5:46am UTC](https://forums.eveonline.com/t/piratage-de-compte/92318 "2018-08-16T05:46:09Z")
Le 24 juillet 2018 Bonjour; J’ai un de mes comptes , c’est fait piraté (mon mot de passe ne fonctionne plus). J’ai contacté le service client il y a quatre jours et je n’ai toujours pas de réponse. Comment je peux fair… --- ## [Malware detected](https://forums.eveonline.com/t/malware-detected/98327)
**Author:** [@Sarah\_Andonald](https://forums.eveonline.com/u/Sarah_Andonald)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 6:57pm UTC](https://forums.eveonline.com/t/malware-detected/98327 "2018-08-15T18:57:36Z")
I restarted my laptop and relaunched eve and got several pop ups on Windows Defender of Malware and viruses. maintenancetool.exe;Trojan.MSIk.CoinStealer.hg Overlay\\maintenancetool.exe:Trojan.KMLT.Overlay.Ht And a few … --- ## [Black Troops armor bug?](https://forums.eveonline.com/t/black-troops-armor-bug/98297)
**Author:** [@Kate\_Siwalina](https://forums.eveonline.com/u/Kate_Siwalina)\ **Replies:** 3\ **Last updated:** [August 15, 2018, 5:20pm UTC](https://forums.eveonline.com/t/black-troops-armor-bug/98297 "2018-08-15T17:20:00Z")
Hello there! I have bought in Jita Black Troops Male armor and used it with my other toon. But after a small period of time my new portrait refreshes to an old one. I tried to make a new portrait, log off and wait (I th… --- ## [The item is no longer within reach](https://forums.eveonline.com/t/the-item-is-no-longer-within-reach/98276)
**Author:** [@xCONFLiCTiONx](https://forums.eveonline.com/u/xCONFLiCTiONx)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 1:17pm UTC](https://forums.eveonline.com/t/the-item-is-no-longer-within-reach/98276 "2018-08-15T13:17:03Z")
So, I have my main toon along with several alts in the same corp and I share bookmarks with them all. The other day, I used the delivery function and delivered a bookmark to all of my alts and by mistake my out of corp a… --- ## [Citadel overview not updating until I release control and take control again](https://forums.eveonline.com/t/citadel-overview-not-updating-until-i-release-control-and-take-control-again/98102)
**Author:** [@Common\_Capsuleer](https://forums.eveonline.com/u/Common_Capsuleer)\ **Replies:** 0\ **Last updated:** [August 14, 2018, 5:33pm UTC](https://forums.eveonline.com/t/citadel-overview-not-updating-until-i-release-control-and-take-control-again/98102 "2018-08-14T17:33:37Z")
Title says it all… My citadel overview is not updating until I release control and take control again. This has been going on for days now. I’ve run multiple test on, multiple characters, on MULTIPLE MACHINES! I’m also … [Previous page](https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=96) [Next page](https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=98)