# General Issues

**URL:** https://forums.eveonline.com/c/issues-workarounds-localization/general-issues/92.md?page=98

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**Page:** 99

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## [Returning player after 2 years only to find my account Banned and no reply off CCP](https://forums.eveonline.com/t/returning-player-after-2-years-only-to-find-my-account-banned-and-no-reply-off-ccp/97603)

<div class="topic-metadata">

**Author:** [@Zanti\_Paradoxx](https://forums.eveonline.com/u/Zanti_Paradoxx)\
**Replies:** 5\
**Last updated:** [August 14, 2018, 2:50pm UTC](https://forums.eveonline.com/t/returning-player-after-2-years-only-to-find-my-account-banned-and-no-reply-off-ccp/97603 "2018-08-14T14:50:19Z")

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As the subject says, i’m a returning player after a 2 year absence and I’ve tried logging in only to find my account has been banned… i have no idea how or why this has happened, but I’ve filled out a ticket about it and…

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## [Multiboxing/alt tab lag](https://forums.eveonline.com/t/multiboxing-alt-tab-lag/97981)

<div class="topic-metadata">

**Author:** [@Shaerli\_of\_Brutor](https://forums.eveonline.com/u/Shaerli_of_Brutor)\
**Replies:** 1\
**Last updated:** [August 14, 2018, 12:05pm UTC](https://forums.eveonline.com/t/multiboxing-alt-tab-lag/97981 "2018-08-14T12:05:37Z")

</div>

I just came back to EVE and now I am getting a 2-3second lag after alttabbing out of EVE and then back in. If I check something in a browser or to change clients, I get a short but very noticeable lag. In the top left co…

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## [Payment issue](https://forums.eveonline.com/t/payment-issue/97796)

<div class="topic-metadata">

**Author:** [@Huxx](https://forums.eveonline.com/u/Huxx)\
**Replies:** 0\
**Last updated:** [August 13, 2018, 4:32pm UTC](https://forums.eveonline.com/t/payment-issue/97796 "2018-08-13T16:32:23Z")

</div>

I am having an issue, Payment issue i started a new account and paid with my card just fine, yet when i try to… change card payment, by omega in any form, transfer charter(on my older accounts), I cant load the page… ge…

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## [A (different?) local chat bug](https://forums.eveonline.com/t/a-different-local-chat-bug/96084)

<div class="topic-metadata">

**Author:** [@Rose\_Asquith](https://forums.eveonline.com/u/Rose_Asquith)\
**Replies:** 1\
**Last updated:** [August 13, 2018, 3:45am UTC](https://forums.eveonline.com/t/a-different-local-chat-bug/96084 "2018-08-13T03:45:08Z")

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I’m having this strange problem with local that is different from what I’ve been reading about, at least as far as i can tell. I’m a very new player so i don’t know if this is the same problem as everyone else has been e…

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## [Ticket ignored](https://forums.eveonline.com/t/ticket-ignored/96016)

<div class="topic-metadata">

**Author:** [@Kal\_Mir](https://forums.eveonline.com/u/Kal_Mir)\
**Replies:** 5\
**Last updated:** [August 7, 2018, 8:56am UTC](https://forums.eveonline.com/t/ticket-ignored/96016 "2018-08-07T08:56:06Z")

</div>

I have a ship that have 50 km optimal range and 50 km falloff. I found that my ship misses all the shoots in stationary target with big signature (POS) at 90 km range. EVERY TIME. I investigated it more and realized that…

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## [Can not purchase plex](https://forums.eveonline.com/t/can-not-purchase-plex/97468)

<div class="topic-metadata">

**Author:** [@Vincent\_Abruzzo](https://forums.eveonline.com/u/Vincent_Abruzzo)\
**Replies:** 0\
**Last updated:** [August 12, 2018, 10:36am UTC](https://forums.eveonline.com/t/can-not-purchase-plex/97468 "2018-08-12T10:36:09Z")

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have been trying all morning to puchase some plex to no avail, is there an issue with the purchasing system? Is anyone else having this issue. I’ve tried different browsers, in game purchase, phone. Website will not load…

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## [AWS CloudFront is acting up](https://forums.eveonline.com/t/aws-cloudfront-is-acting-up/97240)

<div class="topic-metadata">

**Author:** [@RedBlue\_Purple](https://forums.eveonline.com/u/RedBlue_Purple)\
**Replies:** 1\
**Last updated:** [August 11, 2018, 7:20pm UTC](https://forums.eveonline.com/t/aws-cloudfront-is-acting-up/97240 "2018-08-11T19:20:54Z")

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I tested various servers all over Latin America and your service is unavailable after doing some traceroutes the problems seems to be AWS Cloudfront or a hop right after. Other CloudFront content seems unafected just the…

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## [Channel setting window bug](https://forums.eveonline.com/t/channel-setting-window-bug/96064)

<div class="topic-metadata">

**Author:** [@Cecilia\_Wolf](https://forums.eveonline.com/u/Cecilia_Wolf)\
**Replies:** 3\
**Last updated:** [August 10, 2018, 9:26pm UTC](https://forums.eveonline.com/t/channel-setting-window-bug/96064 "2018-08-10T21:26:06Z")

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I am having trouble editing the MotD in my channel. When I click the ‘Open channel setting window’ option the game doesn’t register the click. When I click it a second time, I am greeted with the window shown in the pi…

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## [Cancel the payment](https://forums.eveonline.com/t/cancel-the-payment/79247)

<div class="topic-metadata">

**Author:** [@Eva\_Ana](https://forums.eveonline.com/u/Eva_Ana)\
**Replies:** 14\
**Last updated:** [August 10, 2018, 1:36pm UTC](https://forums.eveonline.com/t/cancel-the-payment/79247 "2018-08-10T13:36:33Z")

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Hello! Yesterday my card was charged for 6 game months. I did not renew the subscription and did not come into the game for more than 2 months! I’m not going to play in the near future! I Half a year ago I bought a si…

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## [Supporting Arabic languge](https://forums.eveonline.com/t/supporting-arabic-languge/56458)

<div class="topic-metadata">

**Author:** [@anas\_moraished](https://forums.eveonline.com/u/anas_moraished)\
**Replies:** 24\
**Last updated:** [August 10, 2018, 11:40am UTC](https://forums.eveonline.com/t/supporting-arabic-languge/56458 "2018-08-10T11:40:00Z")

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Hi CCP There is a lack of Arab in EVE online and i think the main issue is the ability to write in Arabic. Incloding the game has no advertisment in Arab community. Any way the Writing in Arabic is not correct in Chat…

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## [Name Won't Show in Roles Menu](https://forums.eveonline.com/t/name-wont-show-in-roles-menu/95965)

<div class="topic-metadata">

**Author:** [@Kentaro\_Alfrir](https://forums.eveonline.com/u/Kentaro_Alfrir)\
**Replies:** 0\
**Last updated:** [August 7, 2018, 12:10am UTC](https://forums.eveonline.com/t/name-wont-show-in-roles-menu/95965 "2018-08-07T00:10:50Z")

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I have a CEO alt for my corp, and I cannot get this toon to show up in the Roles menu. This toon’s name will show up in member’s list, but the option to expel from corp isn’t there, only to invite to corporation (which f…

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## [Recruitment Issue](https://forums.eveonline.com/t/recruitment-issue/95460)

<div class="topic-metadata">

**Author:** [@Old\_Pervert](https://forums.eveonline.com/u/Old_Pervert)\
**Replies:** 0\
**Last updated:** [August 5, 2018, 5:36am UTC](https://forums.eveonline.com/t/recruitment-issue/95460 "2018-08-05T05:36:49Z")

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So I’ve had a ticket open for a while now, unanswered. I’m sure they’ll get to it eventually, but perhaps someone here is familiar with matters and will be able to answer my question earlier. I’ve got alt accounts. Wh…

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## [No colored lasers for my ship](https://forums.eveonline.com/t/no-colored-lasers-for-my-ship/87717)

<div class="topic-metadata">

**Author:** [@Beast\_of\_Revelations](https://forums.eveonline.com/u/Beast_of_Revelations)\
**Replies:** 52\
**Last updated:** [August 5, 2018, 4:51am UTC](https://forums.eveonline.com/t/no-colored-lasers-for-my-ship/87717 "2018-08-05T04:51:39Z")

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## [Online contacts not showing in contacts](https://forums.eveonline.com/t/online-contacts-not-showing-in-contacts/95156)

<div class="topic-metadata">

**Author:** [@vicror](https://forums.eveonline.com/u/vicror)\
**Replies:** 2\
**Last updated:** [August 5, 2018, 1:55am UTC](https://forums.eveonline.com/t/online-contacts-not-showing-in-contacts/95156 "2018-08-05T01:55:54Z")

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anyone else having issues. I know people are logged in, I’m looking right at them. But, not showing as online under contacts or when checking online only.

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## [No turret sound](https://forums.eveonline.com/t/no-turret-sound/95130)

<div class="topic-metadata">

**Author:** [@John\_Ludevic](https://forums.eveonline.com/u/John_Ludevic)\
**Replies:** 2\
**Last updated:** [August 4, 2018, 7:27am UTC](https://forums.eveonline.com/t/no-turret-sound/95130 "2018-08-04T07:27:20Z")

</div>

My guns aren’t making any noise. I’ve tried verifying the cache, disabling then enabling audio, fiddling with advanced audio settings, but nothing works. anyone else run into this?

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## [Cannot agree to EULA](https://forums.eveonline.com/t/cannot-agree-to-eula/94658)

<div class="topic-metadata">

**Author:** [@Winterino\_Airuta](https://forums.eveonline.com/u/Winterino_Airuta)\
**Replies:** 4\
**Last updated:** [August 4, 2018, 2:59am UTC](https://forums.eveonline.com/t/cannot-agree-to-eula/94658 "2018-08-04T02:59:57Z")

</div>

By chance I decided to venture back Into EVE last night so I logged in to my account on the website, went to purchase game time but had to agree to the new EULA. clicking accept takes me to an internal server error with …

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## [License agreement update error code](https://forums.eveonline.com/t/license-agreement-update-error-code/95087)

<div class="topic-metadata">

**Author:** [@Pot\_ato22](https://forums.eveonline.com/u/Pot_ato22)\
**Replies:** 0\
**Last updated:** [August 3, 2018, 6:58pm UTC](https://forums.eveonline.com/t/license-agreement-update-error-code/95087 "2018-08-03T18:58:50Z")

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It asked me to accept the agreement and so I did but every time I try to click accept it sends me to a error screen. I need to know if anyone else had this problem. I have already put in a help request but I have been w…

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## [Alignment bug](https://forums.eveonline.com/t/alignment-bug/94754)

<div class="topic-metadata">

**Author:** [@Kyliez\_Kyle](https://forums.eveonline.com/u/Kyliez_Kyle)\
**Replies:** 1\
**Last updated:** [August 2, 2018, 6:28pm UTC](https://forums.eveonline.com/t/alignment-bug/94754 "2018-08-02T18:28:01Z")

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After undocking my ship automatically changes direction to up, also if i align to something after 1 sec is breaks and again automatically aligns up, any suggestions

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## [Where have all the contracts gone](https://forums.eveonline.com/t/where-have-all-the-contracts-gone/94634)

<div class="topic-metadata">

**Author:** [@Erebus\_TheChin\_Sundance](https://forums.eveonline.com/u/Erebus_TheChin_Sundance)\
**Replies:** 0\
**Last updated:** [August 2, 2018, 9:20am UTC](https://forums.eveonline.com/t/where-have-all-the-contracts-gone/94634 "2018-08-02T09:20:02Z")

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checking my contracts. All - Issued to/from - Me - Finished. It seems to be only showing contracts going back to july 2017, not showing any before that. I can’t see a next page button and there is no drop down that is …

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## [Buy button for Deals and omega Not working](https://forums.eveonline.com/t/buy-button-for-deals-and-omega-not-working/94598)

<div class="topic-metadata">

**Author:** [@Ces](https://forums.eveonline.com/u/Ces)\
**Replies:** 0\
**Last updated:** [August 2, 2018, 5:41am UTC](https://forums.eveonline.com/t/buy-button-for-deals-and-omega-not-working/94598 "2018-08-02T05:41:02Z")

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Hello, I am trying to buy one of the deals going on right now the 70% off DLC packs for 24 hours and the buy isn’t working. it just stays loading. I also tried buying an omega time and nothing works either. I tried d…

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## [Client lags and then crashes](https://forums.eveonline.com/t/client-lags-and-then-crashes/94590)

<div class="topic-metadata">

**Author:** [@Officer\_Browridge](https://forums.eveonline.com/u/Officer_Browridge)\
**Replies:** 1\
**Last updated:** [August 2, 2018, 4:53am UTC](https://forums.eveonline.com/t/client-lags-and-then-crashes/94590 "2018-08-02T04:53:03Z")

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I haven’t been very active lately so it’s hard to say if this is something that is happening in general, or just in the context of the big KS fight today, but I routinely had client-side crashes wherein everything was ba…

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## [SSO Login Failure](https://forums.eveonline.com/t/sso-login-failure/94572)

<div class="topic-metadata">

**Author:** [@Blitz\_Fire123](https://forums.eveonline.com/u/Blitz_Fire123)\
**Replies:** 0\
**Last updated:** [August 2, 2018, 3:05am UTC](https://forums.eveonline.com/t/sso-login-failure/94572 "2018-08-02T03:05:33Z")

</div>

As the title says… Attempting to use corp SSO login (for application) Get past character select and then goes to red bar at top with “SSO Login Failed” Ideas?

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## [Stuff to Help Tidi fights](https://forums.eveonline.com/t/stuff-to-help-tidi-fights/94507)

<div class="topic-metadata">

**Author:** [@Lasisha\_Mishi](https://forums.eveonline.com/u/Lasisha_Mishi)\
**Replies:** 2\
**Last updated:** [August 2, 2018, 1:57am UTC](https://forums.eveonline.com/t/stuff-to-help-tidi-fights/94507 "2018-08-02T01:57:57Z")

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Lessons learned from recent Tidi fights D/C. so if your hardware isn’t up to snuff…nothing i can do to help you but if your potato mode (aka effects and stuff off, sound off, brackets off) and your still d/cing due…

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## [Frame Rate drops to zero when typing an EVE Mail](https://forums.eveonline.com/t/frame-rate-drops-to-zero-when-typing-an-eve-mail/93911)

<div class="topic-metadata">

**Author:** [@Griff\_Penken](https://forums.eveonline.com/u/Griff_Penken)\
**Replies:** 3\
**Last updated:** [August 1, 2018, 12:25am UTC](https://forums.eveonline.com/t/frame-rate-drops-to-zero-when-typing-an-eve-mail/93911 "2018-08-01T00:25:40Z")

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Sometimes when I’m typing up a mail, the client locks up completely. Each keystroke seems to rob the client of frames, and then a few seconds after I stop typing it all catches up. Really, really annoying. I’m running …

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## [A stupid post i wrote that can be deleted](https://forums.eveonline.com/t/a-stupid-post-i-wrote-that-can-be-deleted/89652)

<div class="topic-metadata">

**Author:** [@Touko](https://forums.eveonline.com/u/Touko)\
**Replies:** 0\
**Last updated:** [July 16, 2018, 10:37am UTC](https://forums.eveonline.com/t/a-stupid-post-i-wrote-that-can-be-deleted/89652 "2018-07-16T10:37:32Z")

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Please, delete the post.

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## [Posting Real-Life Jobs to the EvE Community](https://forums.eveonline.com/t/posting-real-life-jobs-to-the-eve-community/92702)

<div class="topic-metadata">

**Author:** [@Isabel\_Arris](https://forums.eveonline.com/u/Isabel_Arris)\
**Replies:** 2\
**Last updated:** [July 30, 2018, 3:29pm UTC](https://forums.eveonline.com/t/posting-real-life-jobs-to-the-eve-community/92702 "2018-07-30T15:29:25Z")

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o7 I have a simple question. Is it allowed or is there a place where real-life jobs could be posted to the EvE Online Community? There is a plethora of great developers and smart tech people within the EvE community. A…

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## [Graphics denied](https://forums.eveonline.com/t/graphics-denied/93633)

<div class="topic-metadata">

**Author:** [@Steve\_Gorenson](https://forums.eveonline.com/u/Steve_Gorenson)\
**Replies:** 0\
**Last updated:** [July 30, 2018, 1:40am UTC](https://forums.eveonline.com/t/graphics-denied/93633 "2018-07-30T01:40:41Z")

</div>

when I try to use PI the game locks up and i get a message saying the graphics has denied use to this file any suggestions

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## [Item in assets](https://forums.eveonline.com/t/item-in-assets/93530)

<div class="topic-metadata">

**Author:** [@Gridx](https://forums.eveonline.com/u/Gridx)\
**Replies:** 2\
**Last updated:** [July 29, 2018, 5:29pm UTC](https://forums.eveonline.com/t/item-in-assets/93530 "2018-07-29T17:29:04Z")

</div>

looking for some info I seem to have an item in my personal assets list with a label of system and a citadel name. I assume it was moved with asset safety as the citadel it ladled after no longer exists, however It dos…

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## [Fps and lagging issues](https://forums.eveonline.com/t/fps-and-lagging-issues/91969)

<div class="topic-metadata">

**Author:** [@HinataSensei](https://forums.eveonline.com/u/HinataSensei)\
**Replies:** 2\
**Last updated:** [July 29, 2018, 1:15am UTC](https://forums.eveonline.com/t/fps-and-lagging-issues/91969 "2018-07-29T01:15:07Z")

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Hi im having trouble with the game being jumpy and fraphics are flickering all over the screen. My pc plays eve just fine at my house no problems, i moved my pc to a neighbours while i dog sit and the game just goes hayw…

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## [Account creation is dead](https://forums.eveonline.com/t/account-creation-is-dead/93084)

<div class="topic-metadata">

**Author:** [@Lucius\_Victus](https://forums.eveonline.com/u/Lucius_Victus)\
**Replies:** 1\
**Last updated:** [July 28, 2018, 11:20am UTC](https://forums.eveonline.com/t/account-creation-is-dead/93084 "2018-07-28T11:20:34Z")

</div>

Hello CCP Friends, I know you guys love get new players but if they can’t make accounts they can’t play.

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