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Experiencing heat or hardware issues?

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C C P Alliance
#1 Posted: 2011.09.06 06:45
We've received a number of reports from players who have experienced either heat or hardware issues with EVE Online: Incarna. If you are one of those who are affected by this, please file a technical support petition, and include the following information:

1. Indicate what type of issue you are having, please be as specific as possible
2. Indicate whether you are using more than one client
3. Provide information about your computer:

a. Go to the Apple menu
b. Select "About This Mac"
c. Click the "More Info" button
d. Copy the information from both the "hardware overview" and "graphics/displays" windows into your petition

If you would like to monitor and provide information regarding your hardware temperatures, we suggest that you use atMonitor to obtain similar information.

If you are a multiple client user, we suggest that you read the following dev blog by CCP Zulu, which has information on both the minimum specifications for EVE Online: Incarna and how you can best run the client.

CCP Spitfire | Marketing & Sales Team
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