Issues, Workarounds & Localization

  • Topic is locked indefinitely.

Unable to install the client update.

First post
#1 - 2011-11-29 21:38:15 UTC
With the new patch, I was unable to install the new hotfix, the only error received is: "Unable to install the client update.". So I installed a fresh client to try to fix this issue, it still refuses to let me install the patch. Normally I would just go download the patch from the website, but hotfixes are not present on the website. Is there a way to fix this problem, or a way to download the hotfix directly? I am rather tired of getting stuck with bugs like auto-repeat turned off on random med slot items and what have you.
C C P Alliance
#2 - 2011-11-29 21:41:36 UTC
If you're running Windows XP 64bit, there's a known issue with the client updates refusing to install and the client update has to be installed manually. Instructions on how to do this can be found here.

GM Xamother | Senior Game Master

#3 - 2011-11-29 21:47:23 UTC  |  Edited by: islador
I am running windows 7 x64 ultimate, not XP, but I assume a similar process would work for Win7, correct?

Confirming the same process works in Win7, and the file path is similar
"C:\Documents and Settings\All Users\Application Data\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility"
without the quotes.
C C P Alliance
#4 - 2011-11-29 21:57:31 UTC
File location is different in Windows Vista/7 for the client update. For Windows Vista/7 the location where you save the file, assuming the client is installed in the default directory, is:

32Bit C:\ProgramData\CCP\EVE\c_program_files_ccp_eve_tranquility
64Bit C:\ProgramData\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility

GM Xamother | Senior Game Master

#5 - 2011-11-30 21:35:17 UTC
This problem persists through each client update, can we please get new compiled code?
C C P Alliance
#6 - 2011-11-30 23:07:52 UTC
The URL posted in this thread is already current. 322532 is the Crucible Client update #2.

GM Karidor | Senior Game Master

Forum Jump