Issues, Workarounds & Localization

 
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The server you are connecting to can not be reached.

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#81 - 2014-08-28 14:59:08 UTC
Iam also from Slovenia, having the same problem, i couldn't log in to the game so i tried to reinstall it, thought this would fix it but nope, it is not possible for me to download a new client at all.

"Server not found

Firefox can't find the server at cdn1.eveonline.com."
Test Alliance Please Ignore
#82 - 2014-08-28 15:48:44 UTC
Set your DNS address to 8.8.8.8

Works for me.

Hvala Telekomu
TSOE Consortium
#83 - 2014-08-28 19:03:38 UTC
If you ask me, it's Telia again. Actually, it's always Telia that is the bottleneck.

If you change your adapter settings (Start > Run > ncpa.cpl > Select network interface, TCP/IP IPV4, put 8.8.8.8 in DNS entries (IP can be empty) and the patcher will patch, albeit slower.

Without changing the DNS server, I can't connect to the patcher nor does any Internet Browser find the patch address and can't ping cdn1.eveonline.com
This however is a tracert result done with our localized ISP's DNS (Telekom Slovenije in this case / former Siol)
-
Unable to resolve target system name cdn1.eveonline.com
C C P Alliance
#84 - 2014-08-28 19:40:19 UTC
Hey all,

Our contact with the Swedish providers believe the issue is now resolved. If you were connecting from Sweden and have changed your DNS to an alternate one can you revert back to your providers DNS and reply to this thread letting us know if the problem persists.

Thanks.

Lead GM Arcade | Customer Support Manager

#85 - 2014-08-28 22:08:44 UTC
It still doesn't work from Slovenia.
I am using the workaround with the hosts file (205.185.216.10 cdn1.eveonline.com)
#86 - 2014-08-29 09:27:59 UTC
From slovenia and have the same problem but if you change your DNS to 8.8.8.8 everything works fine. Looks like only the players whos ISP is SIOL / TELEKOM have this problem my friend from slovenia who uses a different ISP doesnt get this error.

For slovenian players:
Samo spremente si DNS od IPv4 na 8.8.8.8 ali 8.8.4.4 in bo delalo. Če ne veš kako mal po gogli alpa poglej na youtube kak tutorial kako se to nardi je enostauno rabiš manj ku minutko..
C C P Alliance
#87 - 2014-08-29 10:46:17 UTC
Hello all,

Can players from Sweden confirm that the issue has been resolved for them?
I Aim To Misbehave
#88 - 2014-08-29 10:54:24 UTC
Bond69 wrote:
From slovenia and have the same problem but if you change your DNS to 8.8.8.8 everything works fine. Looks like only the players whos ISP is SIOL / TELEKOM have this problem my friend from slovenia who uses a different ISP doesnt get this error.

For slovenian players:
Samo spremente si DNS od IPv4 na 8.8.8.8 ali 8.8.4.4 in bo delalo. Če ne veš kako mal po gogli alpa poglej na youtube kak tutorial kako se to nardi je enostauno rabiš manj ku minutko..



I'm also in slovenia and have not been able to connect for 24 hours now.
Solar Assault Fleet
#89 - 2014-08-29 11:00:32 UTC  |  Edited by: Lors Dornick
Works from Sweden (and with Telia).

What appears to have happened is that Telia had some issues with their DNS, and as they are a provider for CCP (and provider for many countries in Europe).

So issues in Sweden, Slovakia (and possibly Slovenia, but not Switzerland) is most likely related to the ISP, not the names of the countries ;)

Edit:
One of the providers that CCP uses, they have several.

CCP Greyscale: As to starbases, we agree it's pretty terrible, but we don't want to delay the entire release just for this one factor.

RvB - BLUE Republic
#90 - 2014-08-29 12:55:09 UTC
GM Bjorn wrote:
Hello all,

Can players from Sweden confirm that the issue has been resolved for them?



I'm in Ireland and I'm now receiving server i'm connecting to cannot be reached
C C P Alliance
#91 - 2014-08-29 13:45:18 UTC
Can players still experiencing issues and getting the error message "Server Can Not Be Reached" shoot me an EVE mail with their IP address and the IP address of the DNS server they're using.

We appreciate it.
Tactical Narcotics Team
#92 - 2014-08-29 15:35:28 UTC
Gday from Japan, I have let my alt accounts expire and I am considering my main, I have not had a good time of eve recently due to the inability to log in.

I am a corp CEO and an AT XII competitor for CO2 , I cannot log into to practice for our next fight tomorrow night.

Hell I hope I can compete.



unable to connect to 87.237.38.200 on port 26000

Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 30/08/2014 12:30:29 AM to 30/08/2014 12:31:09 AM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 17 0 0.0 6 9 6 i118-21-193-50.s99.a049.ap.plala.or.jp [118.21.193.50]
2 17 0 0.0 11 12 11 i118-21-193-4.s99.a049.ap.plala.or.jp [118.21.193.4]
3 17 0 0.0 12 13 12 i118-21-197-77.s99.a049.ap.plala.or.jp [118.21.197.77]
4 17 1 5.9 11 16 11 i118-21-179-3.s99.a049.ap.plala.or.jp [118.21.179.3]
5 17 0 0.0 11 23 12 [218.43.251.129]
6 17 0 0.0 11 39 14 [210.190.162.9]
7 17 0 0.0 11 32 14 [60.37.27.91]
8 17 0 0.0 12 33 13 ae-11.r21.tokyjp05.jp.bb.gin.ntt.net [129.250.12.201]
9 17 0 0.0 119 167 122 ae-1.r21.snjsca04.us.bb.gin.ntt.net [129.250.2.18]
10 17 0 0.0 119 121 119 ae-2.r02.snjsca04.us.bb.gin.ntt.net [129.250.7.55]
11 17 0 0.0 119 121 120 ae-4.r06.plalca01.us.bb.gin.ntt.net [129.250.4.118]
12 17 0 0.0 129 182 132 xe-0-0-0-3.r06.plalca01.us.ce.gin.ntt.net [140.174.21.66]
13 17 17 100.0 0 0 0 [-]
14 17 0 0.0 165 225 170 HOST-31.COM-FO.BRN1.VERISIGN.COM [199.7.62.31]
15 17 0 0.0 177 202 180 RV-V21-33.EDGE-FO.BRN1.VERISIGN.COM [199.7.62.33]
16 17 0 0.0 272 295 276 NAPS1.EDGE-FO.BRN1.VERISIGN.COM [199.7.62.45]
17 17 0 0.0 282 315 288 xe-1-2-0.r1.bb-fo.fra1.vrsn.net [199.16.94.166]
18 17 0 0.0 274 282 279 xe-0-2-0.r2.bb-fo.lks2.vrsn.net [199.16.94.78]
19 17 0 0.0 274 339 279 [199.16.95.189]
20 17 17 100.0 0 0 0 [-]
21 17 17 100.0 0 0 0 [-]
22 17 0 0.0 275 325 289 te-d1-e1.ccp.cc [87.237.37.250]
23 17 0 0.0 287 291 288 srv200-g.ccp.cc [87.237.38.200]

http://www.eve-outtakes.de/industrial-oblitorator.jpg Indy 0/

Fidelas Constans
#93 - 2014-08-30 07:31:41 UTC
Hello. Im am also from Slovenia. I really dont know how to change DNS? or whatever? the IPV I dont know. Im not an expert for that. Can CCP also resolve for the players from Slovenia? Many of us still cannot connect to the server. Neither Singularity or Tranquility. I tryed both. I also reinstalled. Same problem. I dont know. Just resolve this fast please. I have to put my skills on. My skills arent training so please fix that quickly.

Jan
#94 - 2014-08-30 11:29:20 UTC
Jan: https://developers.google.com/speed/public-dns/docs/using , scroll down to microsoft windows and follow.
Fidelas Constans
#95 - 2014-08-30 19:57:49 UTC
I switched back to the my ISP's DNS server addresses and the situation is still the same I believe.

My client works since it is fully updated (tnx to a dns change) but the images and stuff still not loading properly so I have a feeling will be the same at next pach.

You can see a screenshoot of my client here

Location:Slowenia
ISP:Telekom
DNS Servers: 193.189.160.13, 193.189.160.23

Regards
Jestter
Gallente Federation
#96 - 2014-08-31 11:47:39 UTC
Slovenia here, still can't connect. Any idea when we will get this game fixed, this been going on for past 4 days now...
Shadow Cartel
#97 - 2014-08-31 13:21:09 UTC
its not the game its f... siol.
#98 - 2014-08-31 13:41:41 UTC
ra zor: just follow instructions on https://developers.google.com/speed/public-dns/docs/using ( you can use Arnes.si dns @ 193.2.1.66/193.2.1.72 if you don't like google ) and you'll be able to play
Serrice Council.
#99 - 2014-08-31 15:19:28 UTC
Another Slovenian with the same issue. Cant get client working
Gallente Federation
#100 - 2014-08-31 15:21:05 UTC
I'm not familiar with any of this DNS ****. Can we get some answer from gm that problem is getting fixed for slovenia as it did for sweden?
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