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Regarding Recent Connection Issues

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#1 - 2014-09-22 16:20:39 UTC  |  Edited by: CCP Explorer
For the past several weeks, Tranquility has been the target of a persistent series of DDOS attacks, which have been responsible for connection issues that our players have been experiencing.

Up until this point, for security reasons we have been referring to these attacks as “network issues” so as not to provide the attackers with increased visibility. However, we can see that these issues are at times proving to be frustrating for our players, and as such we would like to be more transparent about the issue to allow better understanding of the situation.

Our teams have been working tirelessly to address these attacks, but by their nature they are extremely difficult to predict. We will continue to counter these attacks as they occur, in our efforts to provide you as much uninterrupted internet spaceship fun as possible.

Thank you for your understanding, and apologies for any inconvenience the interruptions have been causing.

<3

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

CAStabouts
#2 - 2014-09-22 16:53:40 UTC
Thanks for that update. I think a lot of folks suspected as much, but it's good to get an official confirmation.

Hope the countermeasures go well. Dealing with a DDOS attack can be frustrating, to put it mildly. X

"When the going gets weird, the weird turn professional."

- Hunter S. Thompson

Darkblad
#3 - 2014-09-22 16:59:42 UTC
CCP Falcon wrote:
Up until this point, for security reasons we have been referring to these attacks as “network issues” so as not to provide the attackers with increased visibility.
Thanks for updating us Smile - even though this point really is something to be considered.

NPEISDRIP

#4 - 2014-09-22 17:16:28 UTC
Somer is pretty mad, huh?
#5 - 2014-09-22 17:17:25 UTC
I'm shocked! Shocked, I say! Roll

As if we didn't already know. CCP may have a lot of internal issues, but you aren't this bad for this long.

Trying to mask this issue from the start was silly. Dozen's of "dropped" postings inside and outside these forums pretty much lets the DDOS's hear what they want to hear.
#6 - 2014-09-22 17:33:29 UTC
Someone must be upset~~
#7 - 2014-09-22 17:42:38 UTC
Did wonder why tracerts were getting diverted to vrsn (VeriSign) domains whenever there were connection problems - ddos protection I guess.
Pandemic Legion
#8 - 2014-09-22 17:46:12 UTC
Seems like you guys are at lest getting better at handling them. They haven't been able to keep the servers down.
Of Sound Mind
#9 - 2014-09-22 17:51:09 UTC
BadAssMcKill wrote:
Someone must be upset~~

Probably lost their ratting Super due to lag or something :P
Caldari State
#10 - 2014-09-22 18:05:27 UTC
Think someone spoke to soon, just got kicked off and the launcher is all messed up?

pewpew

Caldari State
#11 - 2014-09-22 18:07:36 UTC
Hate to have to ask but is there no hope for better mitigation in the near future?
Constant downtime is really getting infuriating as I'm always either losing a ship to it or losing out on relic sites.
#12 - 2014-09-22 18:07:50 UTC  |  Edited by: Grace Chang
So lets see, whom did CCP annoy in the last ~2 month? Seems to be a personal issue, since script-kiddies wouldn't be that persistent with an Online Game. I can think of one candidate in particular.

Edit: someone spilled the name already :)
Otherworld Empire
#13 - 2014-09-22 18:09:48 UTC
Keep up the good work and best of luck making our game time a less disruptive experience.

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

#14 - 2014-09-22 18:11:11 UTC
yup Somertime is now officially rolling into Autumn.
Caldari State
#15 - 2014-09-22 18:12:20 UTC
#IT-Division strikes again
#next LVL metagaming
#absolute DDos supermacy
#sad CVA
#sad players
#reimbursment

Guys i really hope you got my point..
The Tuskers Co.
#16 - 2014-09-22 18:13:25 UTC
can we get a db pull on how many pirate battleships have died to incursion rats while this has been going on? I feel thats the one positive thing here that we must all focus on.
#17 - 2014-09-22 18:13:54 UTC  |  Edited by: ISD Ezwal
Yar, TQ just did the currently popular kick 'n' crash routine on me too - as did forums for a good few minutes.

*Snip* Please refrain from discussing forum moderation. ISD Ezwal.

o/
#18 - 2014-09-22 18:14:38 UTC
Patrick Berlin wrote:
Think someone spoke to soon, just got kicked off and the launcher is all messed up?


launchers been messed up for at least 2 hours, i gave up trying to get on an hour ago, even the exe wouldnt work.
Priscilla Project
#19 - 2014-09-22 18:16:03 UTC
Well ...

If I can't play with the others ...
... I guess I'll just play with myself, then ............................
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
#20 - 2014-09-22 18:16:08 UTC
Getting in again.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

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