Issues, Workarounds & Localization

 
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UI scalling 200% and 250%

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#1 - 2017-01-15 19:03:47 UTC  |  Edited by: Kedrich
Please, please make UI scaling bigger than 150%.
150% is not sufficient for 4K and 5K monitors.
#2 - 2017-01-25 13:30:16 UTC
Bump?
C C P Alliance
#3 - 2017-01-26 14:48:58 UTC
Hi there,

I'm sorry to say that until 4k monitors become more wide spread, committing dev time to support hardware that only a very low percentage of our players have will be a hard sell to the powers that be. I will, again, voice my concern over 4k users and the UI scaling, but it might be a while before you guys see any work done on this. If you can convince a large enough group of people to go and buy 4k monitors, it would make my job easier getting support for it :)

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda

Scary Wormhole People
#4 - 2017-01-27 10:43:45 UTC
I presently run 2 4K monitors for eve which I have to switch to 1080 as eve is virtually unplayable without a magnifying glass at 4K I very much doubt I am alone, others n my corp do the same.
It's a shame with all the work on the graphics and ui you cannot see it at its best and are forced to cut back on resolution.
As eve players are by definition gamers I suspect many if not the vast majority of us use pc's that are high end including in graphics. Especially if like myself they have a vr headset for Valkyrie etc.
#5 - 2017-01-27 12:49:59 UTC
CCP Savior wrote:
Hi there,

... hardware that only a very low percentage of our players have ...


I doubt it's very low percentage. Many people who play EVE are of past-adolescence age, and have means to purchase high end hardware. Did some one make a real estimation of what that percentage is?
Pandemic Horde
#6 - 2017-01-27 17:42:02 UTC
CCP Savior wrote:
I'm sorry to say that until 4k monitors become more wide spread, committing dev time to support hardware that only a very low percentage of our players have will be a hard sell to the powers that be.

This is a bit of catch-22.

Until the EVE UI is actually usable in 4K, even 4K owners will upscale from fullhd, but will result as 1920x1080 users. And thus the percentage will stay low, and work on that will be delayed...

I play in 4K, and while at times I literally lose the mouse pointer onscreen, it's so insanely beautiful that I would never go back. I raised everything I could (from font size to UI scale), but I'd love a small notch above that - especially for the cursor!

<< THE RABBLE BRIGADE >>

C C P Alliance
#7 - 2017-01-28 03:43:49 UTC  |  Edited by: CCP Darwin
We have a number of 4k monitors in the office and we do test to ensure that Eve works in its current form on them.

Unfortunately, extending UI scaling beyond its current limits for Eve will be a complex task touching multiple teams, and as CCP Saviour says, adoption rates of high-res monitors do drive our priority for that work, which, when it happens, will take away time from other new features we could be working on.

We do have direct information about how many Eve players can benefit from this (not just your currently selected monitor resolution), and this matter is definitely something we're keeping an eye on closely.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

#8 - 2017-01-31 22:07:54 UTC
Thanks for clarification.
Will wait for Soon(TM)
Minmatar Republic
#9 - 2017-02-01 00:41:43 UTC  |  Edited by: Cyrina Manto
I'm not even using a 4k monitor and I want this. Using super-sampling, scaling 4k down to 1080p for example, makes the UI unusable even though it makes the game itself gorgeous.

This may become a more common problem even if 4k monitors are not widespread. My old GTX 670 can play down scaled from 2560x1440 with decent performance. RX 480/GTX 1060 can almost do 4k acceptably except for some sites with the huge gas clouds.

Super-sampling is a great way to throw more work at the GPU if you have a decently modern mid range to high end card, the UI just keeps many from utilizing it.

A proper fix would likely be rendering the UI to its own buffer and then scaling that up to the screen resolution.
Mercenary Coalition
#10 - 2017-02-05 12:09:15 UTC
Another 4k monitor user asking for better UI scaling.
#11 - 2017-02-05 12:57:52 UTC
pleeeze make this happen. 4k+ is the standard these days!
#12 - 2017-02-06 01:30:30 UTC
am i bad at settings or does eve only run 4k in "full screen" mode?

i can't figure out how to make the game available in "fixed window" so i can properly dual box.
Goonswarm Federation
#13 - 2017-02-09 10:25:09 UTC
When away from home I use a laptop with a slightly sub 4K (3200x1800) 13" panel. Even with UI scaling set to 150% I still have to squint to read some of the smaller text, CCPlz.
Northern Coalition.
#14 - 2017-02-14 00:42:34 UTC
I'm running 2 4k monitors right now with 2 GTX1070's. This game, even at 150% scaling is near impossible for me to see. You can drag the left menu and make it larger, why can you not customize the other menus and text? In station, the right side menu and tab that shows everyone that is docked is grossly small. Don't let me forget trying to overheat...haha...that's a joke, I literally cannot do it because I cannot see. There is so much in this game that is customizable but when it comes to the user interface, it's lacking severely with newer hardware. It literally makes me want to play something else as I literally can barely see. Eve is the only game where this is an issue for me.
Manifesto.
#15 - 2017-02-14 07:23:54 UTC
CCP Savior wrote:
Hi there,

I'm sorry to say that until 4k monitors become more wide spread, committing dev time to support hardware that only a very low percentage of our players have will be a hard sell to the powers that be. I will, again, voice my concern over 4k users and the UI scaling, but it might be a while before you guys see any work done on this. If you can convince a large enough group of people to go and buy 4k monitors, it would make my job easier getting support for it :)


CCP won't do anything about scaling or text sizing in game until people are quitting the game in droves, citing vision issues as the reason. Really, let's call it what it is. Fixing this issue is considered to be an unnecessary expense to the business, and dontcha know, TPTB can't stand the idea of spending money to fix their product, until the clamor becomes intolerable. Don't blame the devs, blame the greedy 'stakeholders' powerlunching on your dime.....::chuckling::
The Initiative.
#16 - 2017-02-14 09:38:30 UTC
Currently waiting for the new computer with 4K screens being delivered. I hope EVE moves into the 4K-age too someday.
C C P Alliance
#17 - 2017-02-14 21:03:51 UTC
Merc101 wrote:
Don't let me forget trying to overheat

Shift-clicking a module will toggle overheating it. You don't have to click on the little green bar.

Quote:
Fixing this issue is considered to be an unnecessary expense to the business

It's a request for a new feature, and we look carefully at every feature we implement to assess how much value it'll bring to our players for the investment, not just this one.

In the meantime, I would recommend setting your display resolution to half your screen's resolution to play Eve. The game will perform better than it would at 4k and you'll be able to see and read the UI more easily.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

Northern Coalition.
#18 - 2017-02-15 05:16:18 UTC  |  Edited by: Merc101
CCP Darwin wrote:

In the meantime, I would recommend setting your display resolution to half your screen's resolution to play Eve. The game will perform better than it would at 4k and you'll be able to see and read the UI more easily.


That sounds like a wonderful idea and yes, this worked for a time for me and then suddenly stopped. Now, the game will ONLY display my display's native resolution in windowed mode. In Full screen mode, it will display what ever I want and I can see. The problem with this is that I play with several characters at the same time and tabbing out to the next and waiting for the monitors to refresh is a HUGE PITA. I created a ticket on the issue (377531) with quite a few screen shots and descriptions of the particular issue I'm having. Luckily, I was able to get a screen shot of the both my clients at the same time while one was messed up and the other wasn't. I still have no idea what I did to mess it up. Once I restarted, both clients became messed up.

The game, in 4k and 150%UI is still way to small. At least make it to where we can customize the sizes of all text, pictures, etc..etc.. and we'll be good. You can make the Neocom larger, why not everything else? Makes no sense. I also never had any idea you could hit shift and click to overheat, I always hit the tiny green bar and will likely continue to do so once I'm able to see to play the game again.
#19 - 2017-02-15 05:49:11 UTC
Merc101 wrote:
CCP Darwin wrote:

In the meantime, I would recommend setting your display resolution to half your screen's resolution to play Eve. The game will perform better than it would at 4k and you'll be able to see and read the UI more easily.


That sounds like a wonderful idea and yes, this worked for a time for me and then suddenly stopped. Now, the game will ONLY display my display's native resolution in windowed mode. In Full screen mode, it will display what ever I want and I can see. The problem with this is that I play with several characters at the same time and tabbing out to the next and waiting for the monitors to refresh is a HUGE PITA. I created a ticket on the issue (377531) with quite a few screen shots and descriptions of the particular issue I'm having. Luckily, I was able to get a screen shot of the both my clients at the same time while one was messed up and the other wasn't. I still have no idea what I did to mess it up. Once I restarted, both clients became messed up.

The game, in 4k and 150%UI is still way to small. At least make it to where we can customize the sizes of all text, pictures, etc..etc.. and we'll be good. You can make the Neocom larger, why not everything else? Makes no sense. I also never had any idea you could hit shift and click to overheat, I always hit the tiny green bar and will likely continue to do so once I'm able to see to play the game again.


FYI you can enable additional logging by clicking the "E" in the upper right on the launcher and clicking "Start LogLite", submitting those logs may potentially help CCP figure out what's going wrong here.
C C P Alliance
#20 - 2017-02-15 12:28:06 UTC
Merc101 wrote:

Now, the game will ONLY display my display's native resolution in windowed mode.


Would you submit a bug report for this? Press F12 in-game and click Report Bug. Would be interested to see the package of system info that comes with that bug report.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

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