EVE Launcher

 
 

Launcher issues

First post
Author
Giana Andorska
#1 - 2017-04-09 10:34:56 UTC
After 2 days of space exploration my Eve launcher made a choice to turn into a white useless square. I still can close or hide it without problems, also I still can see server status(the game says that "server status is not verified" for every server), look through game settings, but in my case it doesn't matter, cause I can`t even launch the game. Looking forward for ur advices.
P.S. I tried to fix this bug with help of repair.exe, but it didn`t work.
LInk to the screenshot of useless square and server statuses: https://drive.google.com/open?id=0ByrhwddWpv7bRHBNa1R3Y3FlVk0
C C P Alliance
#2 - 2017-04-25 15:54:25 UTC
Giana Andorska wrote:
After 2 days of space exploration my Eve launcher made a choice to turn into a white useless square. I still can close or hide it without problems, also I still can see server status(the game says that "server status is not verified" for every server), look through game settings, but in my case it doesn't matter, cause I can`t even launch the game. Looking forward for ur advices.
P.S. I tried to fix this bug with help of repair.exe, but it didn`t work.
LInk to the screenshot of useless square and server statuses: https://drive.google.com/open?id=0ByrhwddWpv7bRHBNa1R3Y3FlVk0


Hey!

Try deleting the launcher cache folder.

* Please press the windows key + R to open a run window.
* Copy and paste the following into the run window and press enter.

%LOCALAPPDATA%\CCP\EVE\cache\QtWebEngine

* Right click on the folder named 'default' and delete it.
* Start the launcher and see if the issue persists.

With regards,

GM Mechanic,

CCP Customer Service | EVE Online | EVE Valkyrie

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