# 01/02/2020 - Connectivity Issues **URL:** \ **Category:** General Discussion\ **Tags:** official\ **Created:** [February 1, 2020, 3:08pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627 "2020-02-01T15:08:09Z")\ **Posts on this page:** 20\ **Page:** 25
**Author:** ![Balvenie\_Fourteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balvenie_fourteen/32/242760_2.png) [@Balvenie\_Fourteen](https://forums.eveonline.com/u/Balvenie_Fourteen)\ **Post date:** [February 2, 2020, 10:27pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/493 "2020-02-02T22:27:28Z")
Oh how original … ---
**Author:** ![Grendal\_Numion](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/grendal_numion/32/183775_2.png) [@Grendal\_Numion](https://forums.eveonline.com/u/Grendal_Numion)\ **Post date:** [February 2, 2020, 10:28pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/494 "2020-02-02T22:28:46Z")
Hello, I am still getting “Connection Failed” and when I do get connected I keep getting randomly disconnected. Chicago, IL. ---
**Author:** ![FairyTail\_Omaristos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fairytail_omaristos/32/145000_2.png) [@FairyTail\_Omaristos](https://forums.eveonline.com/u/FairyTail_Omaristos)\ **Post date:** [February 2, 2020, 10:29pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/495 "2020-02-02T22:29:14Z")
I got a notification from you for that? Really? Stop wasting my time. ---
**Author:** ![Balvenie\_Fourteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balvenie_fourteen/32/242760_2.png) [@Balvenie\_Fourteen](https://forums.eveonline.com/u/Balvenie_Fourteen)\ **Post date:** [February 2, 2020, 10:29pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/496 "2020-02-02T22:29:37Z")
who is wasting whose time. ---
**Author:** ![FairyTail\_Omaristos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fairytail_omaristos/32/145000_2.png) [@FairyTail\_Omaristos](https://forums.eveonline.com/u/FairyTail_Omaristos)\ **Post date:** [February 2, 2020, 10:31pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/497 "2020-02-02T22:31:19Z")
I have no idea who you are. So I guess the answer would be “some nobody is wasting my time cos they think they somehow matter”. Stop linking me cos you need to feel like I noticed you. Even with making the notification pop up I won’t remember you as you are beneath me. ---
**Author:** ![Equinoxx\_Dethahal](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/equinoxx_dethahal/32/179145_2.png) [@Equinoxx\_Dethahal](https://forums.eveonline.com/u/Equinoxx_Dethahal)\ **Post date:** [February 2, 2020, 10:32pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/498 "2020-02-02T22:32:01Z")
CCP should sell “error connecting to chat” skins. Realistically they shouldn’t be running the timer on omega. Unluckily for ccp, my monthly sub ends today and I’m just not gonna renew until the game works. There are plenty of things ccp could be doing for their customers. Not happy with the geographically selective method of ability to play, not happy with the largely silent treatment, not happy with the whole paying for no service thing. Not a good end to my first month back in 5 years. ---
**Author:** ![AOSA](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aosa/32/255950_2.png) [@AOSA](https://forums.eveonline.com/u/AOSA)\ **Post date:** [February 2, 2020, 11:05pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/499 "2020-02-02T23:05:04Z")
Is this part of the “Chaos Era”??? No seriously, it’s not, but this is getting ridiculous. Even the people that can play (which I am not one of them) are experiencing issues to some degree, be it lag, or comms blackouts, connection or login in issues… I have no assets online the line, but I know plenty of people probably do. I say shut down the cluster till this is resolved. ---
**Author:** ![Balvenie\_Fourteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balvenie_fourteen/32/242760_2.png) [@Balvenie\_Fourteen](https://forums.eveonline.com/u/Balvenie_Fourteen)\ **Post date:** [February 2, 2020, 11:06pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/500 "2020-02-02T23:06:10Z")
coolio ---
**Author:** ![Jack\_Pellam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jack_pellam/32/180409_2.png) [@Jack\_Pellam](https://forums.eveonline.com/u/Jack_Pellam)\ **Post date:** [February 2, 2020, 11:07pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/501 "2020-02-02T23:07:44Z")
No, I didn’t try reinstalling. I did manage to get in a couple of different times earlier today. The first time everything lagged out after a few minutes to such a degree that I gave up and tried to log out, only to find that the log out button was not responding at all. I had to kill -9 the freaking process. The second time I had better luck and was able to do various station things for an hour or so without being disconnected. Chat channels are unreliable and the market and industry interfaces get these obnoxious 1-2 minute bouts of lag when loading data, but otherwise it’s at least barely usable. I dare not leave the station though. ---
**Author:** ![Jack\_Pellam](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jack_pellam/32/180409_2.png) [@Jack\_Pellam](https://forums.eveonline.com/u/Jack_Pellam)\ **Post date:** [February 2, 2020, 11:13pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/502 "2020-02-02T23:13:31Z")
Did you get a notification for this message? I ask because I wanted to deliberately waste your time. ---
**Author:** ![Simmaron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/simmaron/32/182300_2.png) [@Simmaron](https://forums.eveonline.com/u/Simmaron)\ **Post date:** [February 2, 2020, 11:24pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/503 "2020-02-02T23:24:48Z")
So now one week into unplayable nonsense. Still paying for omega status. Been patted on the head and told to be patient Watched 24k players from other parts of the world or via VPN play Been given any explanation as to whats actually wrong Had the game restored to playable status ---
**Author:** ![Oeleo\_Sagitar\_Sagitarios](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oeleo_sagitar_sagitarios/32/385226_2.png) [@Oeleo\_Sagitar\_Sagitarios](https://forums.eveonline.com/u/Oeleo_Sagitar_Sagitarios)\ **Post date:** [February 2, 2020, 11:25pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/504 "2020-02-02T23:25:03Z")
Thanks it worked for me. ---
**Author:** ![Kezrai\_Charzai](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kezrai_charzai/32/394578_2.png) [@Kezrai\_Charzai](https://forums.eveonline.com/u/Kezrai_Charzai)\ **Post date:** [February 2, 2020, 11:40pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/505 "2020-02-02T23:40:59Z")
Had an hour this morning where I couldn’t connect. Tried again a couple hours later and it was back to the stage where you get “Connection Failed”, click OK on that, click the Connect button lower middle of client and seems to have worked the rest of the day. Also, once I started reconnecting around noon, from that point on chat has worked normally. Connecting from Eastern Ontario, Canada. ---
**Author:** ![Balvenie\_Fourteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balvenie_fourteen/32/242760_2.png) [@Balvenie\_Fourteen](https://forums.eveonline.com/u/Balvenie_Fourteen)\ **Post date:** [February 2, 2020, 11:47pm UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/506 "2020-02-02T23:47:47Z")
what worked for you? ---
**Author:** ![Oeleo\_Sagitar\_Sagitarios](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/oeleo_sagitar_sagitarios/32/385226_2.png) [@Oeleo\_Sagitar\_Sagitarios](https://forums.eveonline.com/u/Oeleo_Sagitar_Sagitarios)\ **Post date:** [February 3, 2020, 12:48am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/507 "2020-02-03T00:48:22Z")
Press Ok and Connect again As the picture above shows. But I also uninstalled the launcher and reinstalled it. ---
**Author:** ![Crystalyn\_Thellere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crystalyn_thellere/32/249549_2.png) [@Crystalyn\_Thellere](https://forums.eveonline.com/u/Crystalyn_Thellere)\ **Post date:** [February 3, 2020, 1:19am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/508 "2020-02-03T01:19:24Z")
I tried all the things suggested in this thread and still can’t log in 99% of the time and when I do I am able to stay on line for like 3 minutes. I am done. I was able to stop the billing on my main account but now I can’t even log in to the others to cancel them because the website times out. Fail CCP epic fail. ---
**Author:** ![Quor\_Dresden](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/quor_dresden/32/277545_2.png) [@Quor\_Dresden](https://forums.eveonline.com/u/Quor_Dresden)\ **Post date:** [February 3, 2020, 1:22am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/509 "2020-02-03T01:22:26Z")
You have been given an explanation to what’s going on. DDoS attack, log in issues, disconnect issues, and chat issues. They are working to fix it. What, do you need a detailed report of what fixing that stuff entails? ---
**Author:** ![Simmaron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/simmaron/32/182300_2.png) [@Simmaron](https://forums.eveonline.com/u/Simmaron)\ **Post date:** [February 3, 2020, 1:30am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/510 "2020-02-03T01:30:50Z")
The Dev posts I’ve read through, and they are very sparse for a weeks downtime from US east coast, only talk about a DDoS attack…what… 5+ days ago? I’m sure it has lasting effects, but the whole “Were under constant DDoS attack, nothing can be done” doesn’t ring true to me. Without transparent information from CCP, we’re left to come up with our own explanations. IE is their anti DDoS efforts whats actually causing the continued log in issues in the east US? Why do some connections hang on “authenticating” for 10 mins but if you immediately close it and re-launch it goes through that step seemlessly. Why do the issues, one day it’s launcher works but game won’t connect, the next game connects but lags horribly, the next chat is broken, the next chat is back but launcher won’t even come up. It’s a cascade effect of problems and all we get is “DDoS attack” we’re working on it…and now its a week later. All most of us are asking for is the truth as to whats going on and god forbid a real update every 24 hrs. ---
**Author:** ![Balvenie\_Fourteen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/balvenie_fourteen/32/242760_2.png) [@Balvenie\_Fourteen](https://forums.eveonline.com/u/Balvenie_Fourteen)\ **Post date:** [February 3, 2020, 1:32am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/511 "2020-02-03T01:32:45Z")
One of my mentors always said, vote with your feet. ---
**Author:** ![Crystalyn\_Thellere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/crystalyn_thellere/32/249549_2.png) [@Crystalyn\_Thellere](https://forums.eveonline.com/u/Crystalyn_Thellere)\ **Post date:** [February 3, 2020, 1:33am UTC](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627/512 "2020-02-03T01:33:56Z")
There has been no update on the @eve\_status twitter account in almost a day and a half. I don’t think anyone is asking for a “detailed report” at this point we would accept a “we are working on it” they have not even given users that. This is not how you handle an outage communication. [Previous page](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627.md?page=24) [Next page](https://forums.eveonline.com/t/01-02-2020-connectivity-issues/215627.md?page=26)