# 18th year event. Lost the 250K skilll points for downtime... recoverable? **URL:** \ **Category:** General Discussion\ **Created:** [May 25, 2021, 9:04pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466 "2021-05-25T21:04:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Queotzcatl](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/queotzcatl/32/436120_2.png) [@Queotzcatl](https://forums.eveonline.com/u/Queotzcatl)\ **Post date:** [May 25, 2021, 9:04pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/1 "2021-05-25T21:04:14Z")
Hallo all I went online fro the 18th year celebretion event as an Alpha. I checked firsat three days as an Alpha, probably I was 1 day late. Then I saw the 250K skill points day 10 prize, and I decided to buy the Omega time in order to grab it. But as the last day was coming, a timer was set up for 12:00 O’clock. Just before downtime as the final deathline. I tried to not loose the 10th day prize, and when the downtime was over, the prize was also gone… Has anyone lost it too?? Is it possible to ask if that was normal?? Shouldn’t it be awarded to everyone despite someone may have started one day late?? At least this is what I guess happened… ---
**Author:** ![Jin\_Jemai](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jin_jemai/32/271235_2.png) [@Jin\_Jemai](https://forums.eveonline.com/u/Jin_Jemai)\ **Post date:** [May 25, 2021, 9:46pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/2 "2021-05-25T21:46:38Z")
You started more than 1 day late if you didn’t get it. ---
**Author:** ![Maltam\_Khurelem](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/maltam_khurelem/32/395719_2.png) [@Maltam\_Khurelem](https://forums.eveonline.com/u/Maltam_Khurelem)\ **Post date:** [May 27, 2021, 1:54pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/3 "2021-05-27T13:54:11Z")
Are you one of those who complain and ask for refund when you try to take a flight one day late too? ---
**Author:** ![Queotzcatl](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/queotzcatl/32/436120_2.png) [@Queotzcatl](https://forums.eveonline.com/u/Queotzcatl)\ **Post date:** [May 27, 2021, 5:13pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/4 "2021-05-27T17:13:46Z")
I did not ask for a refund, why would I??? I was wondering, if the mechanics were working this way or, once started, the campaigns like this all have a strict deadline or not. Nevermind what other thinks. I don’t. Probably you had a bad experience. Want to share? I am one that bends like grass. I do not stand like an idiot for others to take me down, if you ask… right or wrong… ---
**Author:** ![Cypherous](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cypherous/32/499883_2.png) [@Cypherous](https://forums.eveonline.com/u/Cypherous)\ **Post date:** [May 27, 2021, 6:08pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/5 "2021-05-27T18:08:24Z")
> [@Queotzcatl](#): > > I was wondering, if the mechanics were working this way or, > once started, the campaigns like this all have a strict deadline or not. Most campaigns end at downtime on the day, so if something ends on the 12th at downtime your last chance to claim it is 11:59am on the 12th, its something you’ll get used to with how things run on the server ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [May 27, 2021, 10:18pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/7 "2021-05-27T22:18:32Z")
> [@Queotzcatl](#): > > Is it possible to ask if that was normal?? Yes, this was normal. > [@Queotzcatl](#): > > Shouldn’t it be awarded to everyone despite someone may have started one day late?? No, it was “redeem a single prize once a day, every day”. Would it be fair for everyone who logged in every day, for someone to come in at the last day and be able to redeem all 10 prizes? Also, you were given like 13 days to redeem 10 days worth of prizes. You missed more than one. > [@Queotzcatl](#): > > once started, the campaigns like this all have a strict deadline or not. Yes, they all have strict deadlines. As in, “it ends on the 18th of May at downtime”. We had this discussion a couple years ago. I was quite vocal back then too. > [@Event Feedback - XVI Anniversary Celebrations!](https://forums.eveonline.com/t/event-feedback-xvi-anniversary-celebrations/156410/197): > > In previous events, like the one from Christmas, you had to log in for consecutive days to get the rewards. This isnt the first daily login event. And they sent a mail for that one too. So you really have no excuse. Funny, no one was complaining about this back then, and everyone understood how it worked from the get go. Only royally entitled players like you could complain about getting free gifts from CCP and turn it into a violation of the Geneva convention or something. Thing is, we p… Now that was a fun time to be on the forums. ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [May 27, 2021, 10:38pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/8 "2021-05-27T22:38:50Z")
> [@Emily\_Shihari](#): > > So if an event runs “through May 15” you can only redeem up to the 14th. Yes and no. The last gift can only be redeemed on the 14th, but the last time it can be redeemed is the 15th. I can never understand how this is so difficult or confusing to grasp. Other games have this, and yes, you can only redeem 1 prize every day, or after a set amount of time. Lets say a prize redemption is reset every 20 hours. I dont expect to log in at 10 PM, my time, redeem a prize, then log in on 2 AM, 4 hours later, and think i am able to redeem it again. Now that theyve added The “Next gift in” section, you really have no excuse. Unless youre new of course, which looks like the case for OP. But even then, common sense should prevail, and it should be obvious. ---
**Author:** ![Queotzcatl](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/queotzcatl/32/436120_2.png) [@Queotzcatl](https://forums.eveonline.com/u/Queotzcatl)\ **Post date:** [May 28, 2021, 8:02pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/9 "2021-05-28T20:02:39Z")
I see, but there was a downtime of tot hours, and I thought that that countdown was ending the next day after of the downtime. I’m still a casual player, old but casual… so I don’t spend hours checking everything… like when the event started and how much time do I have left… I see it now it is a really good thing after all that everyone can get the prizes backwards once logged in, but if he started more than three days late he will eventually run out of time. ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [May 28, 2021, 8:17pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/10 "2021-05-28T20:17:43Z")
> [@Queotzcatl](#): > > I see, but there was a downtime of tot hours, and I thought that that countdown was ending the next day after of the downtime. I’m still a casual player, old but casual… so I don’t spend hours checking everything… like when the event started and how much time do I have left… Downtime has always been at the same time at each day. And when an event says it ends on, say, may 20th, then there is no reason to assume it would go on until downtime on the 21st of may, because that means the event didnt end on the 20th. > [@Queotzcatl](#): > > I see it now it is a really good thing after all that everyone can get the prizes backwards once logged in, but if he started more than three days late he will eventually run out of time. Yes. If you dont make it in time to get all the rewards, you will not get all the rewards. ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [May 31, 2021, 4:15pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/12 "2021-05-31T16:15:00Z")
> [@Emily\_Shihari](#): > > As several others have already agreed, events can appear to end a day earlier than expected to the untrained eye of a new player, and when they make plans around that they can end up disappointed. When an event ends at downtime on the 15th and you’ve performed your redemption for the 14th, you cannot redeem anything on the 15th, at all, even though the event will say “1 day remaining”. This is where the “redeeming more than once a day” comment kicks in. You can only redeem one gift a day. Gift redemption must reset at some specific time. The end of the event is clearly listed. This holds true for every daily redeem event in every game. Even most new players know how this works. The only aspect that remains a mystery to them is when the reset time is. > [@Emily\_Shihari](#): > > The many other games to which you refer are usually more intuitive for new players, in that “8 days remaining” means you have 8 more redemptions. > Eve events will tell you there are 8 days remaining in the event when you only have 7 redemptions left. If you’re as knowledgeable as you imply, I’m not sure why you find that so difficult to understand. So it says “8 days remaining”. You redeem a gift. It still says “8 days remaining”. Again, you can redeem one gift a day. It says 8 days remaining, and you just redeemed one. Its simple logic, math, and common sense. > [@Emily\_Shihari](#): > > Downtime in my timezone is at 4am. If I log in at 3am and 5am I will be able to redeem both days 2 hours apart. It resets at downtime, and has nothing to do with a “set amount of time” between your redemptions. Hahaha, no. In my example, i said: > [@Solonius\_Rex](#): > > Lets say a prize redemption is reset every 20 hours. Unless 3am and 5am are 20 hours apart, i am completely right, and you are the one who is completely wrong. I guess we now know who has the reading comprehension problem now. > [@Emily\_Shihari](#): > > TLDR: The offset between midnight local time and server downtime, and the counter showing that last day as a “remaining day”, but during which you can’t actually redeem anything, are the sources of confusion for new players. The messaging has improved a lot but it’s still a bit off, as are many other small things we’ve come to accept as vets. BTW, OP isnt new. But, regardless, the confusion results from new players understanding, but mistakenly assuming things that arent true, and not really reading or actually being careful. Even though almost every event description says “Until downtime to downtime”, they wrongly assume its actually their local midnight time or that its 24 hours or something or other. And if you mistakenly assumed or didnt read something, or didnt ask, i dont generally have any sympathy for those types of people. ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [May 31, 2021, 7:15pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/14 "2021-05-31T19:15:49Z")
> [@Emily\_Shihari](#): > > You may want to reconsider this attitude if you want Eve to survive. My issue is less with what you’ve said so much as how you’ve said it. It costs nothing to be kind, and at this point in the life of the game we need to retain every player we can, new or old, if CCP is to keep the lights on. Im always kind to people, im known as a generally nice guy. But theres a difference between being nice to a new player because he is confused or is asking questions, and being nice to some entitled idiot who didnt read and didnt ask questions and just assumed everything and gets angry after the fact because the game didnt bend to his will. > [@Event Feedback - XVI Anniversary Celebrations!](https://forums.eveonline.com/t/event-feedback-xvi-anniversary-celebrations/156410/197): > > In previous events, like the one from Christmas, you had to log in for consecutive days to get the rewards. This isnt the first daily login event. And they sent a mail for that one too. So you really have no excuse. Funny, no one was complaining about this back then, and everyone understood how it worked from the get go. Only royally entitled players like you could complain about getting free gifts from CCP and turn it into a violation of the Geneva convention or something. Thing is, we p… This thread is full of people like that. > [@Emily\_Shihari](#): > > You can be as frustrated as you want, but let’s not drive people away by jumping all over them when they don’t understand things the same way you do. I dont, and im genuinely a nice person. The second category that i reply most to, is the New Players Q and A section of the forums. But this is how EVE has always been. We have always considered people who are mature, and who can take a loss in stride and not blow up and not complain and whine, and who want to genuinely learn and better themselves as people that we genuinely want to help. Quality over Quantity. ---
**Author:** ![Einarr\_Wolff](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/einarr_wolff/32/280554_2.png) [@Einarr\_Wolff](https://forums.eveonline.com/u/Einarr_Wolff)\ **Post date:** [June 11, 2021, 11:53am UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/16 "2021-06-11T11:53:18Z")
The whole issue stems from the fact that EVE is one global server (if we forget about Serenity for a bit), most people are used to games and MMO’s that operate in their own time zone so a player’s end of the day coincides with the server’s end of the day. This is not the case in EVE, in EVE a new day starts during down time and that means that if you’re on the last day and had to wait till _after_ down time for your (last) redeem then that isn’t going to work. For a new player that’s not exactly intuitive and it’s completely understandable to be caught out by this, it’s just something you run in to for the first time and if you’re paying attention and have a brain you will go “oh well, I guess that’s how it is” and adapt to it. However, there are also players who’ve been playing for quite a while who could and should know better by now but who **don’t** seem to have a brain and keep running in to stuff like this, those we mock and every time they make a post on things like that (or other stuff that only happens if you don’t have a brain like being ganked) there is quite a bit of shadenfreude going on, apart from the occasional well-meant advice of course. There are several ways to deal with this: - CCP adds “last day until down time” to their information. That should be enough information for people who pay attention to understand how it works but lets be honest, people don’t read and will cry anyway so it’s not really going to solve anything - quietly add an extra day so people can redeem on the last date mentioned, even after down time. This would be consumer friendly and the nice thing to do but this is EVE and we don’t _do_ nice here. - HTFU and deal with it. This is generally how CCP does things and how EVE itself works, the majority of EVE players like it that way and are thus fine with that or it’s just a case of Stockholm Syndrome, who knows… Understand why it happens, accept it and move on. Or don’t and keep raging and rage posting about it. ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [June 11, 2021, 4:35pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/17 "2021-06-11T16:35:19Z")
> [@Emily\_Shihari](#): > > I’m done, have fun harassing people Its a public forums. Its not harassment when someone replies to you. If you cant handle criticism, talk to your cat. And when youre ready, come back to the adults table. ---
**Author:** ![Mr\_Epeen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mr_epeen/32/373308_2.png) [@Mr\_Epeen](https://forums.eveonline.com/u/Mr_Epeen)\ **Post date:** [June 11, 2021, 4:58pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/18 "2021-06-11T16:58:01Z")
> [@Solonius\_Rex](#): > > And when youre ready, come back to the adults table. And where might that be? Because it’s certainly not in the EVE-O General Discussion forum. Mr Epeen 🕶 ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [June 11, 2021, 5:46pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/19 "2021-06-11T17:46:22Z")
> [@Mr\_Epeen](#): > > And where might that be? Because it’s certainly not in the EVE-O General Discussion forum. Its certainly more adult than someone saying “Youre harassing someone by replying to them on an open, public forum”. ---
**Author:** ![Mr\_Epeen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mr_epeen/32/373308_2.png) [@Mr\_Epeen](https://forums.eveonline.com/u/Mr_Epeen)\ **Post date:** [June 11, 2021, 5:51pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/20 "2021-06-11T17:51:47Z")
If that’s where you set the bar for adult behavior, then sure. I don’t set my bar so low. Mr Epeen 🕶 ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [June 11, 2021, 5:53pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/21 "2021-06-11T17:53:26Z")
> [@Mr\_Epeen](#): > > If that’s where you set the bar for adult behavior, then sure. Thanks for agreeing with me that the bar is pretty low for someone to accuse another of harassment for replying to a public forums. ---
**Author:** ![Mr\_Epeen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mr_epeen/32/373308_2.png) [@Mr\_Epeen](https://forums.eveonline.com/u/Mr_Epeen)\ **Post date:** [June 11, 2021, 5:54pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/22 "2021-06-11T17:54:37Z")
🙄 Mr Epeen 🕶 ---
**Author:** ![Solonius\_Rex](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/solonius_rex/32/388172_2.png) [@Solonius\_Rex](https://forums.eveonline.com/u/Solonius_Rex)\ **Post date:** [June 11, 2021, 5:55pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/23 "2021-06-11T17:55:30Z")
> [@Mr\_Epeen](#): > > 🙄 🥶 ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [September 9, 2021, 5:55pm UTC](https://forums.eveonline.com/t/18th-year-event-lost-the-250k-skilll-points-for-downtime-recoverable/313466/24 "2021-09-09T17:55:46Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.