# 2017/11/13 - Post Downtime Login Issues **URL:** \ **Category:** Announcements\ **Created:** [November 13, 2017, 10:57am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611 "2017-11-13T10:57:36Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![Gehirnbrand\_Jack](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gehirnbrand_jack/32/136878_2.png) [@Gehirnbrand\_Jack](https://forums.eveonline.com/u/Gehirnbrand_Jack)\ **Post date:** [November 13, 2017, 12:32pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/204 "2017-11-13T12:32:00Z")
yes the accept is on the bottom line they missed to make some comercial at the end… ---
**Author:** ![Rafael\_Tonka](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rafael_tonka/32/471752_2.png) [@Rafael\_Tonka](https://forums.eveonline.com/u/Rafael_Tonka)\ **Post date:** [November 13, 2017, 12:33pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/205 "2017-11-13T12:33:20Z")
Thanks 🙂 found it ---
**Author:** ![Kujo\_Minowara](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kujo_minowara/32/416487_2.png) [@Kujo\_Minowara](https://forums.eveonline.com/u/Kujo_Minowara)\ **Post date:** [November 13, 2017, 12:33pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/206 "2017-11-13T12:33:36Z")
I also had the issue about the ACCEPT eula button not showing, but then another button appeared on the left bar on top of “account management” saying “UI update available”, I clicked that and the ACCEPT button is showing now =) And re-accepting the EULA did the trick, I’m logging in now! ---
**Author:** ![Ellie\_Hott](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ellie_hott/32/16532_2.png) [@Ellie\_Hott](https://forums.eveonline.com/u/Ellie_Hott)\ **Post date:** [November 13, 2017, 12:34pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/207 "2017-11-13T12:34:06Z")
This worked, while holding the tab and scrolling my mouse . However why does this have to be this difficult to play a game is beyond me. ---
**Author:** ![Drop\_o\_clock](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drop_o_clock/32/37654_2.png) [@Drop\_o\_clock](https://forums.eveonline.com/u/Drop_o_clock)\ **Post date:** [November 13, 2017, 12:34pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/208 "2017-11-13T12:34:08Z")
For the ones without accept button: Change the launcher layout and it appears. Took me a while to figure it out. So the whole procedure for me was: - delete all accounts - change launcher layout - reboot PC (didn’t work without) - enter all accounts again, accept eula and start Thanks a lot CCP! ---
**Author:** ![Joannysolo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/joannysolo/32/19568_2.png) [@Joannysolo](https://forums.eveonline.com/u/Joannysolo)\ **Post date:** [November 13, 2017, 12:34pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/209 "2017-11-13T12:34:27Z")
yes yes , this is all good and well, but if its a STEAM account… then what? as u dont get a pw ---
**Author:** ![Bank\_McBanks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bank_mcbanks/32/43036_2.png) [@Bank\_McBanks](https://forums.eveonline.com/u/Bank_McBanks)\ **Post date:** [November 13, 2017, 12:34pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/210 "2017-11-13T12:34:37Z")
> [@Drop\_o\_clock](#): > > For the ones without accept button: Change the launcher layout and it appears. Took me a while to figure it out. > > So the whole procedure for me was: > > delete all accounts > change launcher layout > reboot PC (didn’t work without) > enter all accounts again, accept eula and start > > Thanks a lot CCP! Or just use the tab key, easier. Or use the updated UI. ---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [November 13, 2017, 12:35pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/211 "2017-11-13T12:35:23Z")
An updated has just been pushed out for the launcher. If you’re still having issues, please restart your launcher. This should update it and fix the issue. ---
**Author:** ![Boyi\_ZL](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/boyi_zl/32/36820_2.png) [@Boyi\_ZL](https://forums.eveonline.com/u/Boyi_ZL)\ **Post date:** [November 13, 2017, 12:35pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/212 "2017-11-13T12:35:37Z")
please tell me where is the “accept” button? ![15](https://global.discourse-cdn.com/eveonline/original/3X/9/f/9fe0a83b8c367d22f38008372626a9d4d3c84eeb.jpg) ---
**Author:** ![isevisa\_isevisa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isevisa_isevisa/32/175974_2.png) [@isevisa\_isevisa](https://forums.eveonline.com/u/isevisa_isevisa)\ **Post date:** [November 13, 2017, 12:35pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/213 "2017-11-13T12:35:54Z")
START THE LUNCHER IN THE FULL-SCREEN MODE, AND WILL NOT BE PROBLEMS, FULL SCREEN MODE ! ---
**Author:** ![Bank\_McBanks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bank_mcbanks/32/43036_2.png) [@Bank\_McBanks](https://forums.eveonline.com/u/Bank_McBanks)\ **Post date:** [November 13, 2017, 12:36pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/214 "2017-11-13T12:36:08Z")
Jeeez people post but do not read the thread… ---
**Author:** ![Gehirnbrand\_Jack](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gehirnbrand_jack/32/136878_2.png) [@Gehirnbrand\_Jack](https://forums.eveonline.com/u/Gehirnbrand_Jack)\ **Post date:** [November 13, 2017, 12:36pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/215 "2017-11-13T12:36:16Z")
never play on eula change day 😉 is anyone reading the starting thread with the direct link ? ---
**Author:** ![Kipsley\_Caton](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kipsley_caton/32/498532_2.png) [@Kipsley\_Caton](https://forums.eveonline.com/u/Kipsley_Caton)\ **Post date:** [November 13, 2017, 12:38pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/216 "2017-11-13T12:38:35Z")
Running a Mac Pro with El Capitan OS. My launcher would not run. I just reset my accounts, hit “accept” for the agreement thingy, then all was well. Just had to put my password in again. No problems after that. ---
**Author:** ![isevisa\_isevisa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isevisa_isevisa/32/175974_2.png) [@isevisa\_isevisa](https://forums.eveonline.com/u/isevisa_isevisa)\ **Post date:** [November 13, 2017, 12:40pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/217 "2017-11-13T12:40:51Z")
FULL SCREEN MODE , , , No problems!. . . ---
**Author:** ![Smart\_Brother](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/smart_brother/32/32397_2.png) [@Smart\_Brother](https://forums.eveonline.com/u/Smart_Brother)\ **Post date:** [November 13, 2017, 12:43pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/218 "2017-11-13T12:43:16Z")
Well done ccp. You really brought “significant improvements” to the old launcher. ---
**Author:** ![Lituda](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lituda/32/37669_2.png) [@Lituda](https://forums.eveonline.com/u/Lituda)\ **Post date:** [November 13, 2017, 12:43pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/219 "2017-11-13T12:43:51Z")
eula buttons on launcher missing - not that it would matter if you accept - anyway ccp is not following it. Log in on account management / forum and accept eula then restart launcher - it will not ask it again in launcher ---
**Author:** ![roto](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/roto/32/466769_2.png) [@roto](https://forums.eveonline.com/u/roto)\ **Post date:** [November 13, 2017, 12:45pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/220 "2017-11-13T12:45:32Z")
I am stuck on “Refreshing authorization” when launching the client. I did restart the launcher, it asks me again to accept the EULA but still got the issue on launching my main account (no problem with my alts). PS : nevermind the problem did disappear with a second restart of the launcher. ---
**Author:** ![Gliesse](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gliesse/32/440088_2.png) [@Gliesse](https://forums.eveonline.com/u/Gliesse)\ **Post date:** [November 13, 2017, 12:46pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/221 "2017-11-13T12:46:25Z")
That’s a very nice fix…not it removes the account you want to launch and forces you to readd them after all… Thanks CCP ---
**Author:** ![Bank\_McBanks](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bank_mcbanks/32/43036_2.png) [@Bank\_McBanks](https://forums.eveonline.com/u/Bank_McBanks)\ **Post date:** [November 13, 2017, 12:47pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/222 "2017-11-13T12:47:02Z")
Oh and according to support, there’s no plan for any reimbursement for Omega time. Thanks CCP ---
**Author:** ![Tiddle\_Jr](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tiddle_jr/32/469145_2.png) [@Tiddle\_Jr](https://forums.eveonline.com/u/Tiddle_Jr)\ **Post date:** [November 13, 2017, 12:48pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/223 "2017-11-13T12:48:24Z")
Ruined my Eve Portal access [Previous page](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611.md?page=10) [Next page](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611.md?page=12)