# 2017/11/13 - Post Downtime Login Issues **URL:** \ **Category:** Announcements\ **Created:** [November 13, 2017, 10:57am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611 "2017-11-13T10:57:36Z")\ **Posts on this page:** 20\ **Page:** 23
**Author:** ![Anje\_Felum\_Solette](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/anje_felum_solette/32/37945_2.png) [@Anje\_Felum\_Solette](https://forums.eveonline.com/u/Anje_Felum_Solette)\ **Post date:** [November 18, 2017, 12:35pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/447 "2017-11-18T12:35:52Z")
> **[Connection Failed - Incompatible Build](https://forums.eveonline.com/t/connection-failed-incompatible-build/40103)** > > Odd. Never happened to me before . . . internet connection is fine . . . after username/password, hit ‘play’ I get ‘launch process started’ then ‘starting client’ . . . then EVE screen with message. Message: Connection Failed - Incompatible (Build).... Theres a dev replying to the issue, so this might be the post to watch. ---
**Author:** ![Vasil\_Traykov](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vasil_traykov/32/110804_2.png) [@Vasil\_Traykov](https://forums.eveonline.com/u/Vasil_Traykov)\ **Post date:** [November 18, 2017, 12:36pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/448 "2017-11-18T12:36:06Z")
The error that the client gives is "Unable to connect to [tranquility.servers.eveonline.com](http://tranquility.servers.eveonline.com) on port 26000. I have tried traceroute from network diagnostics and it was unsuccessful. ---
**Author:** ![Haaken\_Wyborn](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/haaken_wyborn/32/39073_2.png) [@Haaken\_Wyborn](https://forums.eveonline.com/u/Haaken_Wyborn)\ **Post date:** [November 18, 2017, 12:38pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/449 "2017-11-18T12:38:39Z")
Can’t log into the game on my accounts. I get to “Launch process started” then it goes to “starting client” for a few seconds but then just stops, goes back to login. No message, nothing. Lovely. ---
**Author:** ![OcelotMadness](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ocelotmadness/32/164724_2.png) [@OcelotMadness](https://forums.eveonline.com/u/OcelotMadness)\ **Post date:** [November 18, 2017, 12:40pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/450 "2017-11-18T12:40:10Z")
Cant log on getting incompatible build ☹ ---
**Author:** ![Braden\_Gorron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/braden_gorron/32/39078_2.png) [@Braden\_Gorron](https://forums.eveonline.com/u/Braden_Gorron)\ **Post date:** [November 18, 2017, 12:46pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/451 "2017-11-18T12:46:43Z")
Getting the same thing now! ---
**Author:** ![Mordecai\_Fauntleroy\_Caine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mordecai_fauntleroy_caine/32/245920_2.png) [@Mordecai\_Fauntleroy\_Caine](https://forums.eveonline.com/u/Mordecai_Fauntleroy_Caine)\ **Post date:** [November 18, 2017, 1:12pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/452 "2017-11-18T13:12:09Z")
Thank you for the link. Can confirm that the fix suggested by @CCP_Darwin works for me. ---
**Author:** ![Braden\_Gorron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/braden_gorron/32/39078_2.png) [@Braden\_Gorron](https://forums.eveonline.com/u/Braden_Gorron)\ **Post date:** [November 18, 2017, 1:13pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/453 "2017-11-18T13:13:05Z")
wheres the fix? ---
**Author:** ![Braden\_Gorron](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/braden_gorron/32/39078_2.png) [@Braden\_Gorron](https://forums.eveonline.com/u/Braden_Gorron)\ **Post date:** [November 18, 2017, 1:13pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/454 "2017-11-18T13:13:38Z")
Mine is now saying cannot copy file to tranquility ---
**Author:** ![Mordecai\_Fauntleroy\_Caine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mordecai_fauntleroy_caine/32/245920_2.png) [@Mordecai\_Fauntleroy\_Caine](https://forums.eveonline.com/u/Mordecai_Fauntleroy_Caine)\ **Post date:** [November 18, 2017, 1:14pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/455 "2017-11-18T13:14:06Z")
I did what he suggested here: > **[Connection Failed - Incompatible Build](https://forums.eveonline.com/t/connection-failed-incompatible-build/40103/12?u=mordecai_fauntleroy_caine)** > > Edit: According to our GM team, this problem has been found and resolved. Please see the post below and open a support ticket if you have further problems. ---
**Author:** ![DrGajo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drgajo/32/300061_2.png) [@DrGajo](https://forums.eveonline.com/u/DrGajo)\ **Post date:** [November 18, 2017, 1:28pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/456 "2017-11-18T13:28:43Z")
Fix worked as well. Fly safe! 🤗 ---
**Author:** ![Dan\_Seavey\_Allier](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dan_seavey_allier/32/19145_2.png) [@Dan\_Seavey\_Allier](https://forums.eveonline.com/u/Dan_Seavey_Allier)\ **Post date:** [November 18, 2017, 2:43pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/457 "2017-11-18T14:43:58Z")
Issue resolved, but I stand by my statement. Incidents like this are Bad, CCP. And preventable. Please take more care with the releases! Dan ---
**Author:** ![elitatwo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elitatwo/32/373473_2.png) [@elitatwo](https://forums.eveonline.com/u/elitatwo)\ **Post date:** [November 18, 2017, 11:35pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/458 "2017-11-18T23:35:24Z")
> [@Abyss\_Azizora](#): > > It’s eve, 2 accounts is the minimum for any veteran player Why? I am doing okay with just one account. ---
**Author:** ![Abyss\_Azizora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/abyss_azizora/32/15938_2.png) [@Abyss\_Azizora](https://forums.eveonline.com/u/Abyss_Azizora)\ **Post date:** [November 19, 2017, 2:31am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/459 "2017-11-19T02:31:15Z")
> [@elitatwo](#): > > > [@Abyss\_Azizora](#): > > > > It’s eve, 2 accounts is the minimum for any veteran player > > Why? I am doing okay with just one account. Well then your not doing typical vet stuff. The reason 2 is bare minimum for vets is a cyno alt. You can’t trust anyone else for that. (Or myabe I just don’t. 😄 ) ---
**Author:** ![elitatwo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elitatwo/32/373473_2.png) [@elitatwo](https://forums.eveonline.com/u/elitatwo)\ **Post date:** [November 19, 2017, 4:33am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/460 "2017-11-19T04:33:56Z")
> [@Abyss\_Azizora](#): > > typical vet stuff Now I am curious. What does a “regular vet” do? ---
**Author:** ![Nahla\_Wynne](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nahla_wynne/32/30139_2.png) [@Nahla\_Wynne](https://forums.eveonline.com/u/Nahla_Wynne)\ **Post date:** [November 19, 2017, 11:27am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/461 "2017-11-19T11:27:48Z")
> [@elitatwo](#): > > Now I am curious. What does a “regular vet” do? We stopped playing the game for real: just log in at times, make skill plans, come up with cool ideas on what to do but not really, actually, do anything at all. We just go through the motions and reminiscence about how much better the game used to be (be it true or false), reliving old fights, wars, friendships and all that. It’s the yearning for playing with a purpose, rather than actually doing it. That’s what a true vet does. ---
**Author:** ![Abyss\_Azizora](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/abyss_azizora/32/15938_2.png) [@Abyss\_Azizora](https://forums.eveonline.com/u/Abyss_Azizora)\ **Post date:** [November 19, 2017, 12:12pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/462 "2017-11-19T12:12:26Z")
> [@Nahla\_Wynne](#): > > > [@elitatwo](#): > > > > Now I am curious. What does a “regular vet” do? > > We stopped playing the game for real: just log in a times, make skill plans, come up with cool ideas on what to do but not really, actually, do anything at all. We just go through the motions and reminiscence about how much better the game used to be (be it true or false), reliving old fights, wars, friendships and all that. > > It’s the yearning for playing with a purpose, rather than actually doing it. That’s what a true vet does. That is depressingly accurate for most of the time. ---
**Author:** ![elitatwo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/elitatwo/32/373473_2.png) [@elitatwo](https://forums.eveonline.com/u/elitatwo)\ **Post date:** [November 19, 2017, 5:03pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/463 "2017-11-19T17:03:27Z")
Sad but true. This is the perfect opportunity to remind CCP of another fact: I TOLD YOU !!!1111eleven ---
**Author:** ![Canute\_Keir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/canute_keir/32/40705_2.png) [@Canute\_Keir](https://forums.eveonline.com/u/Canute_Keir)\ **Post date:** [November 27, 2017, 7:02pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/464 "2017-11-27T19:02:38Z")
I’m still having problems logging in…every time I try I get a message that says “cannot copy Tranquility files”…can someone help? ---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [December 3, 2017, 12:12pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/465 "2017-12-03T12:12:25Z")
8 posts were merged into an existing topic: [2017/12/03 - Single Sign On / Login Issues](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109) ---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [December 3, 2017, 12:04pm UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/473 "2017-12-03T12:04:17Z")
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