# 2017/11/13 - Post Downtime Login Issues **URL:** \ **Category:** Announcements\ **Created:** [November 13, 2017, 10:57am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611 "2017-11-13T10:57:36Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Smart\_Brother](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/smart_brother/32/32397_2.png) [@Smart\_Brother](https://forums.eveonline.com/u/Smart_Brother)\ **Post date:** [November 13, 2017, 10:05am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/63 "2017-11-13T10:05:44Z")
Happening here on multiple accounts also. “Bug-free launcher” ? I dont remember a sloppier release from CCP. ---
**Author:** ![Margrete\_Vrede](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/margrete_vrede/32/167451_2.png) [@Margrete\_Vrede](https://forums.eveonline.com/u/Margrete_Vrede)\ **Post date:** [November 13, 2017, 10:06am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/64 "2017-11-13T10:06:35Z")
yea i get the same issue too ---
**Author:** ![Major\_Laurentius](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/major_laurentius/32/31368_2.png) [@Major\_Laurentius](https://forums.eveonline.com/u/Major_Laurentius)\ **Post date:** [November 13, 2017, 10:12am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/65 "2017-11-13T10:12:30Z")
I’ve filed a support ticked with relevant info. This seems to be a new issue ---
**Author:** ![Major\_Laurentius](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/major_laurentius/32/31368_2.png) [@Major\_Laurentius](https://forums.eveonline.com/u/Major_Laurentius)\ **Post date:** [November 13, 2017, 10:17am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/66 "2017-11-13T10:17:33Z")
Update: apparently the developers are aware of the situation and working on a fix ---
**Author:** ![Rock\_Legend](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rock_legend/32/37361_2.png) [@Rock\_Legend](https://forums.eveonline.com/u/Rock_Legend)\ **Post date:** [November 13, 2017, 11:10am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/67 "2017-11-13T11:10:17Z")
My launcher isn’t working either… None of my accounts work… two of which are Omega. Launcher popped up with a licenses agreement the firs time… no button to agree… second time it did… now all accounts are error cannot connect. I’m not some computer wiz that can navigate all this (insert colorful remark here), or edit the game, or hack. Hell, I cannot even set up my UI in the game correctly. How the (insert colorful remark here) am I supposed to figure out how to get in the game. I only restarted playing about a month ago, made two NEW Omega accounts, with a new computer (not the one for 2-3 years ago), downloaded everything, been playing for a month… I also have and use two to three other old ones from time to time. My new accounts get a Cannot connect error… have not even bothered with trying the old ones now from 2-3 years ago as I don’t really use them. What? did they fire all the security guys and all our accounts are hacked now? ---
**Author:** ![Rock\_Legend](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rock_legend/32/37361_2.png) [@Rock\_Legend](https://forums.eveonline.com/u/Rock_Legend)\ **Post date:** [November 13, 2017, 10:24am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/68 "2017-11-13T10:24:13Z")
Got it to work… maybe… Weird. Had been at it for 45minute only reason I posted. Maybe you have to log into the webpage and accounts first or something. ---
**Author:** ![Faina\_Pupa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/faina_pupa/32/37382_2.png) [@Faina\_Pupa](https://forums.eveonline.com/u/Faina_Pupa)\ **Post date:** [November 13, 2017, 10:30am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/69 "2017-11-13T10:30:56Z")
Have same issue. Can’t log becouse ‘Agree’ button don’t apear. ---
**Author:** ![Cyril\_Mir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cyril_mir/32/159089_2.png) [@Cyril\_Mir](https://forums.eveonline.com/u/Cyril_Mir)\ **Post date:** [November 13, 2017, 10:32am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/70 "2017-11-13T10:32:07Z")
Yo yo yo, Having super launcher issues as well. First time EULA came up and partially loaded with no accept button. Second time same, Third time got an accept button but could not log in because it would not allow me to scroll down and Select Steam Account login, then when I tabbed down I was unable to click the buttons. Tried to go to website and it continually sent me back to the login page. Thinking its not so much a launcher issue as it is a server prob maybe? ---
**Author:** ![Miodrag\_Anovic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/miodrag_anovic/32/248399_2.png) [@Miodrag\_Anovic](https://forums.eveonline.com/u/Miodrag_Anovic)\ **Post date:** [November 13, 2017, 10:33am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/71 "2017-11-13T10:33:05Z")
My launcher also showing error ,i cannot login > **[Screenshot](https://prnt.sc/h9spx3)** > > Captured with Lightshot ---
**Author:** ![Invaliday](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/invaliday/32/37385_2.png) [@Invaliday](https://forums.eveonline.com/u/Invaliday)\ **Post date:** [November 13, 2017, 10:34am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/72 "2017-11-13T10:34:09Z")
When the decline/accept buttons appear, I click and i get same login page as you get for the forums/account management but it does not log me in. I can’t login with steam on these forums as well. ---
**Author:** ![Cyril\_Mir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cyril_mir/32/159089_2.png) [@Cyril\_Mir](https://forums.eveonline.com/u/Cyril_Mir)\ **Post date:** [November 13, 2017, 10:34am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/73 "2017-11-13T10:34:53Z")
Same here, I had to use [Eve-online.com](http://Eve-online.com) login to be able to post here. ---
**Author:** ![bixiboy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bixiboy/32/37394_2.png) [@bixiboy](https://forums.eveonline.com/u/bixiboy)\ **Post date:** [November 13, 2017, 10:42am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/74 "2017-11-13T10:42:17Z")
I was trying to log in today aswell. Its not working to my steam account. I wrote them an email hoping for solution ---
**Author:** ![Invaliday](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/invaliday/32/37385_2.png) [@Invaliday](https://forums.eveonline.com/u/Invaliday)\ **Post date:** [November 13, 2017, 10:43am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/75 "2017-11-13T10:43:43Z")
Ok. So i downloaded the launcher from the website instead. It works with my account that’s not connected with steam. Had problems logging in with steam last update as well. Edit: Is there a way to login using regular launcher with the steam account? ---
**Author:** ![bixiboy](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bixiboy/32/37394_2.png) [@bixiboy](https://forums.eveonline.com/u/bixiboy)\ **Post date:** [November 13, 2017, 10:51am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/76 "2017-11-13T10:51:31Z")
Just got an answer from a GM. They are aware of the steam problem and working on the fix! ---
**Author:** ![DrugsDen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/drugsden/32/354590_2.png) [@DrugsDen](https://forums.eveonline.com/u/DrugsDen)\ **Post date:** [November 13, 2017, 10:54am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/77 "2017-11-13T10:54:27Z")
I’m getting the same prob without steam so its something to do with ccp again all I get when I try and log on is encountered an error while refreshing token WTF is that about ---
**Author:** ![Fictions](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fictions/32/30378_2.png) [@Fictions](https://forums.eveonline.com/u/Fictions)\ **Post date:** [November 13, 2017, 10:55am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/78 "2017-11-13T10:55:54Z")
Problem solved for me to go to eveonline webpage (clear your browser cashe) and accept the new eula after that i can login again i had to do that for each account and clear cashe in between as otherwise it gives a 500 error problem was unable to load account fly safe 🙂 ---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [November 13, 2017, 11:12am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/79 "2017-11-13T11:12:51Z")
Update in the original post: **NOTE:** **If you’re experiencing issues with not being able to log in specific accounts, please log all of your accounts out of the launcher and back in again. You’ll need to re-accept the EULA (which in unchanged), and this should fix the issue).** ---
**Author:** ![Rivr\_Luzade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rivr_luzade/32/311061_2.png) [@Rivr\_Luzade](https://forums.eveonline.com/u/Rivr_Luzade)\ **Post date:** [November 13, 2017, 11:17am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/80 "2017-11-13T11:17:22Z")
Can deployment of questionable development pieces please be confined to the downtime and only the downtime? That’s what why the downtime specifically exists. These random code changes and development bits and pieces at random hours cause nothing but issues and CCP is not able to contain the issue generation with random deployments. Therefore, a reasonable policy should be enforced that prohibits any code changes to any part of EVE outside the downtime unless it is absolutely critical to the survival and integrity of the cluster. This way, any code changes happen in a controlled environment and developers are at hand when people report issues, as well as no active gameplay is being interrupted unnecessarily. ---
**Author:** ![Fictions](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fictions/32/30378_2.png) [@Fictions](https://forums.eveonline.com/u/Fictions)\ **Post date:** [November 13, 2017, 11:17am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/81 "2017-11-13T11:17:35Z")
hello Falcon i did not even get an eula question on the launcher so there was nothing to accept there for i go to the webpage i login to post and to be sure i tryed again … because of that i found out that if you accept on the webpage it works in the launcher 🙂 ---
**Author:** ![Patti\_Potato\_Patrouette](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/patti_potato_patrouette/32/18901_2.png) [@Patti\_Potato\_Patrouette](https://forums.eveonline.com/u/Patti_Potato_Patrouette)\ **Post date:** [November 13, 2017, 11:23am UTC](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611/82 "2017-11-13T11:23:09Z")
Yes, but when I scroll down the EULA I cant access the accept button so now I cant log in only 4 accounts though someone mentioned accepting the EULA on the eve website, but cant seem to find that help At least now I know I am addicted and cant quit ‘whenever I want’ [Previous page](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611.md?page=3) [Next page](https://forums.eveonline.com/t/2017-11-13-post-downtime-login-issues/38611.md?page=5)