# 2017/12/03 - Single Sign On / Login Issues

**URL:** <https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109>\
**Category:** Announcements\
**Tags:** unscheduledowntime, issues\
**Created:** [December 3, 2017, 11:33am UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109 "2017-12-03T11:33:54Z")\
**Posts on this page:** 12\
**Page:** 6

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 3, 2017, 12:50pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/104 "2017-12-03T12:50:17Z")

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SSO issues should now be resolved, and logins should stabilize.

Sorry for the issues with connectivity. ☹

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**Author:** ![Paula\_Myok](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/paula_myok/32/249929_2.png) [@Paula\_Myok](https://forums.eveonline.com/u/Paula_Myok)\
**Post date:** [December 3, 2017, 12:56pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/105 "2017-12-03T12:56:50Z")

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Still can’t change the order of the log ins (move them around). The little hand appears but does nothing. Please slap that little hand and make it get back to work!!!

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**Author:** ![LibaLaLibaLa\_Timeyah](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/libalalibala_timeyah/32/41720_2.png) [@LibaLaLibaLa\_Timeyah](https://forums.eveonline.com/u/LibaLaLibaLa_Timeyah)\
**Post date:** [December 3, 2017, 1:17pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/107 "2017-12-03T13:17:37Z")

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Are you doing anything for the timers you so royally ■■■■ ed up?

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**Author:** ![TigerXtrm](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tigerxtrm/32/429621_2.png) [@TigerXtrm](https://forums.eveonline.com/u/TigerXtrm)\
**Post date:** [December 3, 2017, 1:19pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/108 "2017-12-03T13:19:50Z")

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Fix the goddamn launcher while you’re at it.

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**Author:** ![Uriel\_the\_Flame](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/uriel_the_flame/32/490165_2.png) [@Uriel\_the\_Flame](https://forums.eveonline.com/u/Uriel_the_Flame)\
**Post date:** [December 3, 2017, 2:52pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/109 "2017-12-03T14:52:14Z")

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> [https://community.eveonline.com/news/news-channels/eve-online-news/launcher-update-coming-tomorrow-2017-11-08](https://community.eveonline.com/news/news-channels/eve-online-news/launcher-update-coming-tomorrow-2017-11-08)
> 
> The revision has allowed us to **break the launcher** into smaller components, for better fault finding and bug fixing, as well as allowing for better logging of issues, and streamlining of the client launch process.

The revision has allowed us to **break the launcher** into smaller components

The revision has allowed us to **break the launcher**

allowed us to **break the launcher**

**break the launcher**

…even more.

Brought to you by CCP\_Progress

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**Author:** ![Smart\_Brother](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/smart_brother/32/32397_2.png) [@Smart\_Brother](https://forums.eveonline.com/u/Smart_Brother)\
**Post date:** [December 3, 2017, 3:39pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/110 "2017-12-03T15:39:40Z")

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Time to change that avatar into CCP\_Regress 🙂

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**Author:** ![Tetrakus\_Krividus](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tetrakus_krividus/32/41802_2.png) [@Tetrakus\_Krividus](https://forums.eveonline.com/u/Tetrakus_Krividus)\
**Post date:** [December 3, 2017, 5:47pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/111 "2017-12-03T17:47:59Z")

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Since the server problem one of my accounts is banned …

User EVE-SSO-CONNECTION is banned pending investigation  
Last login: 2017.12.03 12:33  
Number of visits: 364  
Reason: Pending Ban - Please contact customer support

I managed to connect 364 times while the launcher was blocked ??

I made a ticket and since always nothing.

Not only are the servers in boxes but in addition the customer service is deplorable.

Thank you CCP REGRESS !!

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 3, 2017, 5:59pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/112 "2017-12-03T17:59:34Z")

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<div class="post-metadata">

**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 3, 2017, 5:59pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/113 "2017-12-03T17:59:39Z")

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<div class="post-metadata">

**Author:** ![Stella\_Urquhart](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/stella_urquhart/32/41852_2.png) [@Stella\_Urquhart](https://forums.eveonline.com/u/Stella_Urquhart)\
**Post date:** [December 4, 2017, 1:47am UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/114 "2017-12-04T01:47:09Z")

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Hi CCP

The issue appears not to be resolved. i submitted a ticket 5 minutes ago.

For what it is worth, I am an Omega subscriber.

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**Author:** ![Sebs\_Pride](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sebs_pride/32/181192_2.png) [@Sebs\_Pride](https://forums.eveonline.com/u/Sebs_Pride)\
**Post date:** [December 4, 2017, 11:51am UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/115 "2017-12-04T11:51:28Z")

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People need to calm down and let them fix it.  
People are acting like its the end of the world if the server goes down an hour.

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [December 4, 2017, 12:00pm UTC](https://forums.eveonline.com/t/2017-12-03-single-sign-on-login-issues/43109/116 "2017-12-04T12:00:05Z")

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