# 2019/01/24 - Unscheduled Server Restart

**URL:** <https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630>\
**Category:** General Discussion\
**Tags:** unscheduled-downtime, official\
**Created:** [January 24, 2019, 11:44am UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630 "2019-01-24T11:44:37Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [January 24, 2019, 11:44am UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/1 "2019-01-24T11:44:37Z")

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Hey guys,

We’ll be taking Tranquility down for a short, unscheduled restart in around 20 minutes time due to login issues that have occured after today’s daily downtime.

[Please keep an eye on this thread for further updates.](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630)

[Be sure to follow @EVE\_Status on twitter too for updates on any server issues that occur.](https://twitter.com/EVE_status)

Apologies for the inconvenience this server restart may cause.

- F

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**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [January 24, 2019, 11:44am UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/2 "2019-01-24T11:44:46Z")

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# UPDATES:

## 11:48 UTC

A 20 minute shutdown timer has been started, the cluster will shut down for a short, unschedule reboot at 12:08 UTC.

## 12:08 UTC

Tranquility has been taken down for a short, unschedule restart. The cluster will be restarted in VIP mode for testing.

## 12:12 UTC

The cluster is now back online and in VIP mode for testing.

## 12:15 UTC

Tranquility is now back online and accepting connections.

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<div class="post-metadata">

**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [January 24, 2019, 11:45am UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/3 "2019-01-24T11:45:10Z")

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**Author:** ![Anjio\_Siwalin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/anjio_siwalin/32/455448_2.png) [@Anjio\_Siwalin](https://forums.eveonline.com/u/Anjio_Siwalin)\
**Post date:** [January 24, 2019, 11:50am UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/4 "2019-01-24T11:50:42Z")

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I assume you can only restart servers? Well, players in my area worked out already that we only need to restart game 5 times to make local work 😛  
Btw @CCP_Falcon check please steam connections if it is possible, cause looks like it is also broken now…

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**Author:** ![Morgan\_Parmala](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/morgan_parmala/32/483323_2.png) [@Morgan\_Parmala](https://forums.eveonline.com/u/Morgan_Parmala)\
**Post date:** [January 24, 2019, 12:11pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/5 "2019-01-24T12:11:54Z")

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typical, get time to play and server issues. Damn my luck haha

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**Author:** ![zluq\_zabaa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zluq_zabaa/32/19011_2.png) [@zluq\_zabaa](https://forums.eveonline.com/u/zluq_zabaa)\
**Post date:** [January 24, 2019, 12:12pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/6 "2019-01-24T12:12:14Z")

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> [@Anjio\_Siwalin](#):
>
> I assume you can only restart servers? Well, players in my area worked out already that we only need to restart game 5 times to make local work 😛

It sounds like the issue that led to the restart is not about local chat, but connections to the cluster.

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**Author:** ![zluq\_zabaa](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zluq_zabaa/32/19011_2.png) [@zluq\_zabaa](https://forums.eveonline.com/u/zluq_zabaa)\
**Post date:** [January 24, 2019, 12:12pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/7 "2019-01-24T12:12:41Z")

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> [@Morgan\_Parmala](#):
>
> typical, get time to play and server issues. Damn my luck haha

Time to prepare coffee or a drink 🙂

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**Author:** ![Ravva](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ravva/32/64826_2.png) [@Ravva](https://forums.eveonline.com/u/Ravva)\
**Post date:** [January 24, 2019, 12:14pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/8 "2019-01-24T12:14:19Z")

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Never happened before and now again!

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<div class="post-metadata">

**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [January 24, 2019, 12:15pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/9 "2019-01-24T12:15:55Z")

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<div class="post-metadata">

**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\
**Post date:** [January 24, 2019, 5:00pm UTC](https://forums.eveonline.com/t/2019-01-24-unscheduled-server-restart/135630/10 "2019-01-24T17:00:03Z")

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