# 2019/05/12 - Login Issues **URL:** \ **Category:** General Discussion\ **Tags:** login-issues\ **Created:** [May 12, 2019, 4:12pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634 "2019-05-12T16:12:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [May 12, 2019, 4:12pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/1 "2019-05-12T16:12:25Z")
Hey guys, We’re currently investigating login issues with the Tranquility cluster, we’ll give more details [in this thread](https://forums.eveonline.com/t/2019-05-12-login-issues/158634) as soon as we have more information. Apologies for the interruptions and connectivity issues! - F ---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [May 12, 2019, 4:12pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/2 "2019-05-12T16:12:33Z")
---
**Author:** ![CCP\_Falcon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_falcon/32/143229_2.png) [@CCP\_Falcon](https://forums.eveonline.com/u/CCP_Falcon)\ **Post date:** [May 12, 2019, 4:12pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/3 "2019-05-12T16:12:48Z")
# UPDATES: ### 16:15 UTC We’re currently investigating login issues, more information as soon as it becomes available. ### 16:30 UTC Investigation into the issues with the login system is still ongoing. More details as soon as they become available! ### 16:45 UTC No further updates at this time, investigation into the login issue is still ongoing. ### 17:00 UTC We’re still currently investigating the cause of the login issues that are causing connectivity problems with TQ. Apologies for the interruption to game play this is causing. ### 17:05 UTC Tranquility will be taken down for an unscheduled reboot at 17:25 UTC as part of faultfinding the current login issues. Please make sure your characters are out of harm’s way if possible. ### 17:25 UTC Tranquility will be restarting in VIP mode while we make several checks over the cluster and its associated services. ### 17:35 UTC Tranquility is back online and accepting connections. We’re currently monitoring the condition of the cluster. ### 17:40 UTC Tranquility is now back online, stable, and accepting connections. ## ❤ Apologies for the interruption to game play these issues caused ❤ * * * ---
**Author:** ![Mjolnir\_Jouhinen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mjolnir_jouhinen/32/134595_2.png) [@Mjolnir\_Jouhinen](https://forums.eveonline.com/u/Mjolnir_Jouhinen)\ **Post date:** [May 12, 2019, 4:14pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/4 "2019-05-12T16:14:32Z")
RIP EVE ---
**Author:** ![Opal\_Ra](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/opal_ra/32/134599_2.png) [@Opal\_Ra](https://forums.eveonline.com/u/Opal_Ra)\ **Post date:** [May 12, 2019, 4:15pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/5 "2019-05-12T16:15:24Z")
RIP EVE ---
**Author:** ![SkyHawk5](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/skyhawk5/32/311250_2.png) [@SkyHawk5](https://forums.eveonline.com/u/SkyHawk5)\ **Post date:** [May 12, 2019, 4:16pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/6 "2019-05-12T16:16:29Z")
yay more free skillpoints ---
**Author:** ![Jim\_Harlocker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jim_harlocker/32/481853_2.png) [@Jim\_Harlocker](https://forums.eveonline.com/u/Jim_Harlocker)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/7 "2019-05-12T16:17:27Z")
Handshake failed - Server Failure ---
**Author:** ![MB\_ThePhotographer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mb_thephotographer/32/373722_2.png) [@MB\_ThePhotographer](https://forums.eveonline.com/u/MB_ThePhotographer)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/8 "2019-05-12T16:17:28Z")
[https://eve-offline.net/](https://eve-offline.net/) ---
**Author:** ![Mayanna](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mayanna/32/160871_2.png) [@Mayanna](https://forums.eveonline.com/u/Mayanna)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/9 "2019-05-12T16:17:29Z")
can’t login what a shame!! ---
**Author:** ![Choogoonium\_Severasse](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/choogoonium_severasse/32/134578_2.png) [@Choogoonium\_Severasse](https://forums.eveonline.com/u/Choogoonium_Severasse)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/10 "2019-05-12T16:17:31Z")
smashing F ---
**Author:** ![Captnrex\_Atruin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captnrex_atruin/32/134606_2.png) [@Captnrex\_Atruin](https://forums.eveonline.com/u/Captnrex_Atruin)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/11 "2019-05-12T16:17:37Z")
![image](https://global.discourse-cdn.com/eveonline/original/3X/a/f/af8a8a90c398330f4bc2e900e9539de90d502b95.jpeg) ---
**Author:** ![Sirinda](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sirinda/32/127630_2.png) [@Sirinda](https://forums.eveonline.com/u/Sirinda)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/12 "2019-05-12T16:17:39Z")
Yeah, welp. Just got home, tried to log on - handshake failed. ☹ ---
**Author:** ![Ki11-Shot](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ki11-shot/32/358531_2.png) [@Ki11-Shot](https://forums.eveonline.com/u/Ki11-Shot)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/13 "2019-05-12T16:17:40Z")
Servers are petitioning the cost of plex in jita xD ---
**Author:** ![Jack\_Trolan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jack_trolan/32/134588_2.png) [@Jack\_Trolan](https://forums.eveonline.com/u/Jack_Trolan)\ **Post date:** [May 12, 2019, 4:17pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/14 "2019-05-12T16:17:41Z")
OOF lol ---
**Author:** ![Zeyphiir\_Nocturnis](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zeyphiir_nocturnis/32/315457_2.png) [@Zeyphiir\_Nocturnis](https://forums.eveonline.com/u/Zeyphiir_Nocturnis)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/15 "2019-05-12T16:18:14Z")
Give it me! ---
**Author:** ![Damon\_Brother-HooD](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/damon_brother-hood/32/134609_2.png) [@Damon\_Brother-HooD](https://forums.eveonline.com/u/Damon_Brother-HooD)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/16 "2019-05-12T16:18:17Z")
Handshake ! \<3 ---
**Author:** ![Hillbert\_Alexis](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hillbert_alexis/32/263334_2.png) [@Hillbert\_Alexis](https://forums.eveonline.com/u/Hillbert_Alexis)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/17 "2019-05-12T16:18:17Z")
Your swift notification of the issue is appreciated. ---
**Author:** ![Rivr\_Luzade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rivr_luzade/32/311061_2.png) [@Rivr\_Luzade](https://forums.eveonline.com/u/Rivr_Luzade)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/18 "2019-05-12T16:18:19Z")
So, I am online but I am not online? Also: Good work in the notification in the launcher. Finally some good thing in that thing. And also good that all ads are dead. Finally the launcher is a good piece of software. 🎉 ---
**Author:** ![Razuvious\_Darklighter](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/razuvious_darklighter/32/134602_2.png) [@Razuvious\_Darklighter](https://forums.eveonline.com/u/Razuvious_Darklighter)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/19 "2019-05-12T16:18:47Z")
Just resubbed a few minutes ago as I’ve been itching to play Eve again for some time. Then I find out about this when I couldn’t even log in. It’s a sign telling to me that I need to leave my computer and go outside and enjoy the nice weather. ---
**Author:** ![Lex\_Alkamir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/lex_alkamir/32/181248_2.png) [@Lex\_Alkamir](https://forums.eveonline.com/u/Lex_Alkamir)\ **Post date:** [May 12, 2019, 4:18pm UTC](https://forums.eveonline.com/t/2019-05-12-login-issues/158634/20 "2019-05-12T16:18:48Z")
I am more upset with the players saying RIP EVE than the issues we understand every system may have some time. Come on guys, let the CCP team work on it. I know they always compensate players affected somehow. [Next page](https://forums.eveonline.com/t/2019-05-12-login-issues/158634.md?page=2)