# 2023/05/11 - Ongoing - Intermittent chat issues **URL:** \ **Category:** Announcements\ **Tags:** official\ **Created:** [May 11, 2023, 7:32pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332 "2023-05-11T19:32:54Z")\ **Posts on this page:** 20\ **Page:** 19
**Author:** ![Etsaki\_Hilanen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/etsaki_hilanen/32/354806_2.png) [@Etsaki\_Hilanen](https://forums.eveonline.com/u/Etsaki_Hilanen)\ **Post date:** [May 13, 2023, 8:44pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/374 "2023-05-13T20:44:59Z")
You forget that it is not ccp’s fault…they outsourced the chat. Very conviniend ---
**Author:** ![Nyx\_Viliana1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nyx_viliana1/32/376238_2.png) [@Nyx\_Viliana1](https://forums.eveonline.com/u/Nyx_Viliana1)\ **Post date:** [May 13, 2023, 8:47pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/375 "2023-05-13T20:47:19Z")
No, they out sourced the hardware, the software implementation is 100% their fault. ---
**Author:** ![Etsaki\_Hilanen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/etsaki_hilanen/32/354806_2.png) [@Etsaki\_Hilanen](https://forums.eveonline.com/u/Etsaki_Hilanen)\ **Post date:** [May 13, 2023, 8:49pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/376 "2023-05-13T20:49:30Z")
Sure? Anything i heard was ‘the chat is completely in 3rd party hands’ ---
**Author:** ![Nix\_Axer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nix_axer/32/474481_2.png) [@Nix\_Axer](https://forums.eveonline.com/u/Nix_Axer)\ **Post date:** [May 13, 2023, 8:51pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/377 "2023-05-13T20:51:41Z")
Why not create a test server where you can test new features and code before pushing them to the main server? Oh wait… ---
**Author:** ![Nyx\_Viliana1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nyx_viliana1/32/376238_2.png) [@Nyx\_Viliana1](https://forums.eveonline.com/u/Nyx_Viliana1)\ **Post date:** [May 13, 2023, 8:51pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/378 "2023-05-13T20:51:45Z")
Nope, they simply changed the software **they** are running for their backend server to an XMPP server which THEY host on AWS. ---
**Author:** ![Nyx\_Viliana1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nyx_viliana1/32/376238_2.png) [@Nyx\_Viliana1](https://forums.eveonline.com/u/Nyx_Viliana1)\ **Post date:** [May 13, 2023, 8:52pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/379 "2023-05-13T20:52:11Z")
Which one sisi, duality, thunderdome if the other servers are dead in the water? :facepalm: ---
**Author:** ![Klingon55](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/klingon55/32/367890_2.png) [@Klingon55](https://forums.eveonline.com/u/Klingon55)\ **Post date:** [May 13, 2023, 8:52pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/380 "2023-05-13T20:52:42Z")
For those of us in null this is not a fix you cant tell who is friendly or not. This has been going on for a long time, where are all of the devs? Did you fire all the DBA’s and Devs? or are they working on the dumb blockchain game. Why was this pushed to production when it doesnt work? Are we going to be compensated in any way for this ? I am unable to play the game since I live in nullsec and cant tell who is a hot dropper or a corp mate. ---
**Author:** ![Etsaki\_Hilanen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/etsaki_hilanen/32/354806_2.png) [@Etsaki\_Hilanen](https://forums.eveonline.com/u/Etsaki_Hilanen)\ **Post date:** [May 13, 2023, 8:55pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/381 "2023-05-13T20:55:56Z")
You will not get your lifetime back that’s for sure… ---
**Author:** ![tealboro](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tealboro/32/371082_2.png) [@tealboro](https://forums.eveonline.com/u/tealboro)\ **Post date:** [May 13, 2023, 10:02pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/382 "2023-05-13T22:02:36Z")
20 years and is it marked by this ?? ---
**Author:** ![Esterk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/esterk/32/371083_2.png) [@Esterk](https://forums.eveonline.com/u/Esterk)\ **Post date:** [May 13, 2023, 10:03pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/383 "2023-05-13T22:03:29Z")
Have you tried turning off the shadows? ---
**Author:** ![Pokeimane](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pokeimane/32/370782_2.png) [@Pokeimane](https://forums.eveonline.com/u/Pokeimane)\ **Post date:** [May 13, 2023, 10:20pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/384 "2023-05-13T22:20:26Z")
Coming into EST Prime, 19k online. NINTEEN THOUSAND On a night when we should be breaking 35 thousand. ---
**Author:** ![Ashlelle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ashlelle/32/356600_2.png) [@Ashlelle](https://forums.eveonline.com/u/Ashlelle)\ **Post date:** [May 13, 2023, 10:30pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/385 "2023-05-13T22:30:08Z")
Are we allowed to post links here? Made a timer - Time since Last CCP Update about Chat Outage: [https://www.datecountdown.com/?&d=05%2F12%2F2023+8%3A15+AM&t=Time+since+Last+CCP+Update+about+Chat+Outage](https://www.datecountdown.com/?&d=05%2f12%2f2023+8%3a15+AM&t=Time+since+Last+CCP+Update+about+Chat+Outage) ---
**Author:** ![Hans\_Ericson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hans_ericson/32/370919_2.png) [@Hans\_Ericson](https://forums.eveonline.com/u/Hans_Ericson)\ **Post date:** [May 13, 2023, 10:48pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/386 "2023-05-13T22:48:55Z")
Have you read the EULA. They do not take responsibility for server performance. Its literally in there. ---
**Author:** ![Nyx\_Viliana1](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nyx_viliana1/32/376238_2.png) [@Nyx\_Viliana1](https://forums.eveonline.com/u/Nyx_Viliana1)\ **Post date:** [May 13, 2023, 10:57pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/387 "2023-05-13T22:57:23Z")
Oh they don’t, but if they want to keep my subs they’ll make this right. I’d suggest Jita riots, but after the last iteration of that they made it impossible to do again 🤣 ---
**Author:** ![Dog\_Voodoo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dog_voodoo/32/371099_2.png) [@Dog\_Voodoo](https://forums.eveonline.com/u/Dog_Voodoo)\ **Post date:** [May 13, 2023, 11:13pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/388 "2023-05-13T23:13:06Z")
Im losing ships because of this ■■■■■■■■! Had enough of this game now. If half the game doesnt work, will we get a refund. ---
**Author:** ![Hans\_Ericson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/hans_ericson/32/370919_2.png) [@Hans\_Ericson](https://forums.eveonline.com/u/Hans_Ericson)\ **Post date:** [May 13, 2023, 11:14pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/389 "2023-05-13T23:14:49Z")
If people wouldn’t pour money into the game, and stopped their subscriptions they would get busy and fix the problem. I know if I have any customers without service or with substandard service, I work around the clock till its fixed. ---
**Author:** ![Korika\_Orti](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/korika_orti/32/369263_2.png) [@Korika\_Orti](https://forums.eveonline.com/u/Korika_Orti)\ **Post date:** [May 13, 2023, 11:28pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/390 "2023-05-13T23:28:51Z")
Not seen a player count this low at this time ever something needs to happen and fast before they loose the community for good. ---
**Author:** ![Kel\_Kun](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kel_kun/32/371064_2.png) [@Kel\_Kun](https://forums.eveonline.com/u/Kel_Kun)\ **Post date:** [May 13, 2023, 11:30pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/391 "2023-05-13T23:30:21Z")
What an unreasonable clause it is. Who’s responsibility is it then? ---
**Author:** ![Dog\_Voodoo](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dog_voodoo/32/371099_2.png) [@Dog\_Voodoo](https://forums.eveonline.com/u/Dog_Voodoo)\ **Post date:** [May 13, 2023, 11:30pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/392 "2023-05-13T23:30:38Z")
It says 17,908 players online. I dont believe that. ---
**Author:** ![Korika\_Orti](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/korika_orti/32/369263_2.png) [@Korika\_Orti](https://forums.eveonline.com/u/Korika_Orti)\ **Post date:** [May 13, 2023, 11:31pm UTC](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332/393 "2023-05-13T23:31:20Z")
you think its a lot lower ? [Previous page](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332.md?page=18) [Next page](https://forums.eveonline.com/t/2023-05-11-ongoing-intermittent-chat-issues/405332.md?page=20)