# 2023/12/08 - Issues with Login (Single Sign On) (Resolved) **URL:** \ **Category:** Announcements\ **Tags:** official\ **Created:** [December 8, 2023, 12:43pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629 "2023-12-08T12:43:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [December 8, 2023, 12:43pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/1 "2023-12-08T12:43:28Z")
Hey all, We are aware of issues currently experienced by players who are attempting to log in. This issue is also impacting the Vanguard First Strike playtest. We will provide updates here and via [https://status.eveonline.com/](https://status.eveonline.com/) Timeline: 12:40 - Players encountering errors when attempting to log into game or web site. 12:55 - Early investigations are pointing to a problem with the SSO (single sign on, used to log in) which is having a cascading impact on other services. Players online should not be impacted unless they attempt to log out and then log back in. 13:10 - We believe we have identified one issue and players should now be able to log into web sites. We’re mindful that players are still unable to log in to TQ. 13:15 - Players should now be able to log back into Tranquility. We will continue to monitor to ensure that the underlying issue has been fully resolved. Thanks for your patience and apologies for the inconvenience. ---
**Author:** ![Raurimii](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/raurimii/32/381043_2.png) [@Raurimii](https://forums.eveonline.com/u/Raurimii)\ **Post date:** [December 8, 2023, 12:48pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/2 "2023-12-08T12:48:24Z")
yep, sso is dead ---
**Author:** ![Cosette\_Cosmos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cosette_cosmos/32/494759_2.png) [@Cosette\_Cosmos](https://forums.eveonline.com/u/Cosette_Cosmos)\ **Post date:** [December 8, 2023, 12:48pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/3 "2023-12-08T12:48:42Z")
also can’t buy plex via steam either currently ---
**Author:** ![Witaminer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/witaminer/32/418821_2.png) [@Witaminer](https://forums.eveonline.com/u/Witaminer)\ **Post date:** [December 8, 2023, 12:49pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/4 "2023-12-08T12:49:36Z")
At least active clients works, just need to remember to NOT logoff 😃 And of course local and other chats doesn’t work too now 😉 Well they “work” but with few minutes laaaag. And some SKINRs disapear, funny funny 🙂 Good to have forum. Can someone send some scam spam, please? :-] ---
**Author:** ![Aslenari](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aslenari/32/453230_2.png) [@Aslenari](https://forums.eveonline.com/u/Aslenari)\ **Post date:** [December 8, 2023, 12:51pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/5 "2023-12-08T12:51:46Z")
If this wasn’t disabled… ![234r434rf](https://global.discourse-cdn.com/eveonline/original/4X/7/3/f/73f25e70c218c473f99502d5e426dd41b7b3bf9f.jpeg) ---
**Author:** ![Vuhdo\_Rin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/vuhdo_rin/32/378868_2.png) [@Vuhdo\_Rin](https://forums.eveonline.com/u/Vuhdo_Rin)\ **Post date:** [December 8, 2023, 12:53pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/6 "2023-12-08T12:53:12Z")
> [@Witaminer](#): > > At least active clients works, not realy, 3 of my 7 active clients were crushing oO now i´m better take a break until CCP got a new hamster 😉 > [@CCP\_Arcade](#): > > Players online should not be impacted unless they attempt to log out and then log back in. maybe you can investigate this statement a bit more 😉 a few of my active clients were crushing ---
**Author:** ![Tora\_Bushido](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tora_bushido/32/382053_2.png) [@Tora\_Bushido](https://forums.eveonline.com/u/Tora_Bushido)\ **Post date:** [December 8, 2023, 12:56pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/7 "2023-12-08T12:56:08Z")
Great timing with structure timers. 🤨 ---
**Author:** ![Witaminer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/witaminer/32/418821_2.png) [@Witaminer](https://forums.eveonline.com/u/Witaminer)\ **Post date:** [December 8, 2023, 12:58pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/8 "2023-12-08T12:58:17Z")
> [@Tora\_Bushido](#): > > Great timing with structure timers. 🤨 What? Waiting in Perimeter? Someone will cry, someone will have fun :-] ---
**Author:** ![Iceacid\_Frostpacker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/iceacid_frostpacker/32/505689_2.png) [@Iceacid\_Frostpacker](https://forums.eveonline.com/u/Iceacid_Frostpacker)\ **Post date:** [December 8, 2023, 1:03pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/9 "2023-12-08T13:03:07Z")
This is what it must be like to fly drunk? ![fly-drunk](https://global.discourse-cdn.com/eveonline/original/4X/3/2/2/3223c754e4b73b3c4fb76bee03d2f7fe0e2293e0.jpeg) ---
**Author:** ![Excoecaria\_Agallocha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/excoecaria_agallocha/32/392188_2.png) [@Excoecaria\_Agallocha](https://forums.eveonline.com/u/Excoecaria_Agallocha)\ **Post date:** [December 8, 2023, 1:06pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/10 "2023-12-08T13:06:44Z")
Massive drop in player numbers, cannot log in with anything. Great start to the weekend. ---
**Author:** ![Aesir\_Valtari](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aesir_valtari/32/488282_2.png) [@Aesir\_Valtari](https://forums.eveonline.com/u/Aesir_Valtari)\ **Post date:** [December 8, 2023, 1:06pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/11 "2023-12-08T13:06:50Z")
![eve launcher rip](https://global.discourse-cdn.com/eveonline/original/4X/2/b/2/2b2e3deca52207bd2fad3bc05a6b26fd41429bbe.jpeg) ---
**Author:** ![Pocket\_Ninja](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pocket_ninja/32/389319_2.png) [@Pocket\_Ninja](https://forums.eveonline.com/u/Pocket_Ninja)\ **Post date:** [December 8, 2023, 1:07pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/12 "2023-12-08T13:07:22Z")
![Screenshot 2023-12-08 140415](https://global.discourse-cdn.com/eveonline/original/4X/2/4/b/24b81807e449bbfe32fecfdbae6f2d3de5621eba.jpeg) this is what happens to me ---
**Author:** ![Rtsu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rtsu/32/382977_2.png) [@Rtsu](https://forums.eveonline.com/u/Rtsu)\ **Post date:** [December 8, 2023, 1:09pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/13 "2023-12-08T13:09:59Z")
Two people still using the old launcher ---
**Author:** ![Axhind](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/axhind/32/461932_2.png) [@Axhind](https://forums.eveonline.com/u/Axhind)\ **Post date:** [December 8, 2023, 1:10pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/14 "2023-12-08T13:10:04Z")
CCP protecting TTT as expected… ---
**Author:** ![seiwa\_222](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/seiwa_222/32/391180_2.png) [@seiwa\_222](https://forums.eveonline.com/u/seiwa_222)\ **Post date:** [December 8, 2023, 1:10pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/15 "2023-12-08T13:10:43Z")
oops I just did writing support claim \>\< but the infomartion is here… ---
**Author:** ![Rtsu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rtsu/32/382977_2.png) [@Rtsu](https://forums.eveonline.com/u/Rtsu)\ **Post date:** [December 8, 2023, 1:12pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/16 "2023-12-08T13:12:00Z")
I for one logged into game just now. ---
**Author:** ![Iceacid\_Frostpacker](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/iceacid_frostpacker/32/505689_2.png) [@Iceacid\_Frostpacker](https://forums.eveonline.com/u/Iceacid_Frostpacker)\ **Post date:** [December 8, 2023, 1:13pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/17 "2023-12-08T13:13:27Z")
I only saw one Pilot on this account and it instantly logged in without needing to select him. ---
**Author:** ![Witaminer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/witaminer/32/418821_2.png) [@Witaminer](https://forums.eveonline.com/u/Witaminer)\ **Post date:** [December 8, 2023, 1:13pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/18 "2023-12-08T13:13:41Z")
> [@Rtsu](#): > > I for one logged into game just now. Yea it starter to work right a minute ago, maybe two 🙂 ---
**Author:** ![CCP\_Arcade](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_arcade/32/479917_2.png) [@CCP\_Arcade](https://forums.eveonline.com/u/CCP_Arcade)\ **Post date:** [December 8, 2023, 1:15pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/19 "2023-12-08T13:15:20Z")
13:15 - Players should now be able to log back into Tranquility. We will continue to monitor to ensure that the underlying issue has been fully resolved. Thanks for your patience and apologies for the inconvenience. ---
**Author:** ![stefnia\_Freir](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/stefnia_freir/32/390048_2.png) [@stefnia\_Freir](https://forums.eveonline.com/u/stefnia_Freir)\ **Post date:** [December 8, 2023, 1:16pm UTC](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629/20 "2023-12-08T13:16:30Z")
working again. I had removed an account because it told me to do so, but then I re added it and it got its settings back once I put it in the correct settings group. [Next page](https://forums.eveonline.com/t/2023-12-08-issues-with-login-single-sign-on-resolved/431629.md?page=2)