# 3 accounts, none of them can login in SIS

**URL:** <https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744>\
**Category:** Test Server Feedback\
**Created:** [May 31, 2018, 12:33pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744 "2018-05-31T12:33:02Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Pimiento](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pimiento/32/264924_2.png) [@Pimiento](https://forums.eveonline.com/u/Pimiento)\
**Post date:** [May 31, 2018, 12:33pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/1 "2018-05-31T12:33:02Z")

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Hello guys, I just wondering if there is something I can do or test to get access to Singularity server.

I have 3 accounts, one from 2010 reactivated as omega 3 months ago, and another 2008 account reactivated as omega 2 months ago and a third one, Alpha, from 2007. None of them can login in Singularity server.

Is there anything I should do to get access to the server? I have been trying multiple times, using the same credentials I use for Tranquility, with all three accounts and I just get a user/password invalid error.

Thanks in advance!!

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [May 31, 2018, 12:52pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/2 "2018-05-31T12:52:38Z")

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If you can’t login into SISI then you probably have to wait until next mirror.

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**Author:** ![Pimiento](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/pimiento/32/264924_2.png) [@Pimiento](https://forums.eveonline.com/u/Pimiento)\
**Post date:** [May 31, 2018, 3:51pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/3 "2018-05-31T15:51:15Z")

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Hello Sakimura,

I understand the mirrors do not have a fixed schedule, but how often are carried out normally?

It is strange that none of the 3 accounts (all of them reactivated) do not work.

Do you think that maybe having a new account will work?

Thanks

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [May 31, 2018, 11:52pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/4 "2018-05-31T23:52:32Z")

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Being that your accounts have been active after the Clone States changes (back in 2015/2016), I would assume, then it should be possible for you to login into SISI.

Have you tried to login on the [Account Management](https://secure.eveonline.com/) page? should at least tell you if your Login are correct or not. If you can Login on Account Management you should also be able to get on SISI.

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**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 10:42am UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/5 "2018-06-02T10:42:15Z")

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I can login to eve normally, I can login to account management, I have logged in everyday since goodness knows when… but my account is not recognised by the test server login.  
I am at a loss tbh  
The ticket I wrote was deemed useless to gm`s as its test server.  
when it was more complicated in past years I had little trouble logging into singularity.  
I thought this year was going to be a breeze

I cannot login to thunderdome either

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [June 2, 2018, 11:51am UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/6 "2018-06-02T11:51:43Z")

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I’m afraid that I’m not very helpful in this situation. All I can say is that I can login into SISI without any problems at all. So all I can say for sure is that the SISI is working. So the problem must lie somewhere in between you and SISI. You could try and run a _route tracer program_ and find out more?

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**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 12:37pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/7 "2018-06-02T12:37:34Z")

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its not that I cant access sisi, its my account that is played everyday on tranquility cannot access any test server… I can login on an alpha account only… tranquility is normal… (where I am logged in now on my perma beta account)

I would highly appreciate it if you could draw someones attention to my problem, who can sort it out.

Talking about my account in public does not seem very pro

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [June 2, 2018, 1:48pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/8 "2018-06-02T13:48:38Z")

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The best I can do is to ask that you wait for the next mirror and hope that that would fix your issue.

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**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 2:16pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/9 "2018-06-02T14:16:19Z")

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that is telling me I cannot be in the AT Team again this year.

Listen, I have a serious problem with my account, it is ruining my gameplay and may well be compromising my security.

I have been passed around for hours, you all recommend that I discuss it on a public forum…

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**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 2:36pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/10 "2018-06-02T14:36:21Z")

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it is my account that you have messed up, it has nothing to do with the test server. it cannot see what ccp does not pass it.

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**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [June 2, 2018, 3:00pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/11 "2018-06-02T15:00:15Z")

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I really wish I could figure out the problem or solve it out of thin air but that is not remotely possible, neither do I have the tools available to me, like GMs or CCP might have, to help identifying problems. I do sincerely hope that you get your issue fixed and able to join AT with your team.

Probably would be helpful if more reported the same issue, so far I think you’re the only one(?).

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**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 3:02pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/12 "2018-06-02T15:02:09Z")

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what I don’t understand is why I have not been passed to a gm who might be able to help me

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<div class="post-metadata">

**Author:** ![ISD\_Sakimura](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/isd_sakimura/32/382213_2.png) [@ISD\_Sakimura](https://forums.eveonline.com/u/ISD_Sakimura)\
**Post date:** [June 2, 2018, 3:04pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/13 "2018-06-02T15:04:05Z")

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I don’t know anymore than you do, they probably haven’t gotten to your request yet.

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<div class="post-metadata">

**Author:** ![Chip\_Flux](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chip_flux/32/404320_2.png) [@Chip\_Flux](https://forums.eveonline.com/u/Chip_Flux)\
**Post date:** [June 2, 2018, 3:08pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/14 "2018-06-02T15:08:06Z")

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they sent me here, all of them, just obfuscation

And as for me being the only one… may I point you to topic of this thread and the person who started it… Who knows, but to say im alone is not paying attention

sorry to sound harsh I have noted the appologies ive had and do appreciate them, but in this desperate mood you have all placed me in, actions speak louder than words.

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**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [August 31, 2018, 3:08pm UTC](https://forums.eveonline.com/t/3-accounts-none-of-them-can-login-in-sis/79744/15 "2018-08-31T15:08:13Z")

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