# 30-31/01/2020 - Connectivity Issues

**URL:** <https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776>\
**Category:** General Discussion\
**Tags:** official\
**Created:** [January 30, 2020, 1:50pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776 "2020-01-30T13:50:42Z")\
**Posts on this page:** 20\
**Page:** 33

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**Author:** ![Karmastat](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/karmastat/32/88179_2.png) [@Karmastat](https://forums.eveonline.com/u/Karmastat)\
**Post date:** [January 31, 2020, 6:27pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/649 "2020-01-31T18:27:36Z")

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Had issue logging in as well (central USA) It got weird, even firing up the Launcher, Got A big windowless CCP symbol overlay, which did nothing till i clicked it, then the launcher popped up.

Login failed (launcher did not indicate downloads - but my Window Icon in task bar showed downloads, so waited for that to quit and restarted.

Worked fine that time, but then I got a “Could not connect - check internet connection” error and the EVE.exe screen. Logging in from there worked.

Now have client screen, but keep getting Chat Error “Could not connect to chat server at live.chat. eveonline. com:5222. Please ensure that this port isn’t blocked. Retry?”

Help Me Obi-wan, your my only hope!

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**Author:** ![Rah\_Wren](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rah_wren/32/341167_2.png) [@Rah\_Wren](https://forums.eveonline.com/u/Rah_Wren)\
**Post date:** [January 31, 2020, 6:38pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/650 "2020-01-31T18:38:26Z")

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I just logged in, everything seems to be working ok except the chat wont load.

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**Author:** ![Aro\_Elldridge\_Chakaid](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aro_elldridge_chakaid/32/499727_2.png) [@Aro\_Elldridge\_Chakaid](https://forums.eveonline.com/u/Aro_Elldridge_Chakaid)\
**Post date:** [January 31, 2020, 6:47pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/651 "2020-01-31T18:47:01Z")

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my chat is not loading?

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**Author:** ![Xar\_Ormand](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xar_ormand/32/183101_2.png) [@Xar\_Ormand](https://forums.eveonline.com/u/Xar_Ormand)\
**Post date:** [January 31, 2020, 6:50pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/652 "2020-01-31T18:50:19Z")

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have been unable to login since sunday and still as off this moment unable to loging wish i could have chat issues cant even get to that point

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**Author:** ![TW0](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/tw0/32/168406_2.png) [@TW0](https://forums.eveonline.com/u/TW0)\
**Post date:** [January 31, 2020, 6:50pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/653 "2020-01-31T18:50:25Z")

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this is more then a ddos attack all this started 2days ago when ccp did a launcher update

nun nuts did something again

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**Author:** ![MinMax](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/minmax/32/167447_2.png) [@MinMax](https://forums.eveonline.com/u/MinMax)\
**Post date:** [January 31, 2020, 6:54pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/654 "2020-01-31T18:54:20Z")

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I reckon there is a conspiracy around local chat. Aliens have taken it over. Keep it switched off.

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**Author:** ![serv\_Puell](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/serv_puell/32/195123_2.png) [@serv\_Puell](https://forums.eveonline.com/u/serv_Puell)\
**Post date:** [January 31, 2020, 6:54pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/655 "2020-01-31T18:54:55Z")

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Still can’t login in Australia.

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**Author:** ![Raiton\_Judson\_Denle](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/raiton_judson_denle/32/261065_2.png) [@Raiton\_Judson\_Denle](https://forums.eveonline.com/u/Raiton_Judson_Denle)\
**Post date:** [January 31, 2020, 6:59pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/656 "2020-01-31T18:59:48Z")

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C an login in India but local is not working really fcked up

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**Author:** ![Othello\_Warspite](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/othello_warspite/32/146796_2.png) [@Othello\_Warspite](https://forums.eveonline.com/u/Othello_Warspite)\
**Post date:** [January 31, 2020, 7:20pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/657 "2020-01-31T19:20:22Z")

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connectivity is actually worse right now for me (Great Lakes area) than it was this morning.  
Currently quite frequently hanging or slow to Authenticate.

Chat still not connecting from here, either.

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**Author:** ![Skith\_Knoth](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/skith_knoth/32/173565_2.png) [@Skith\_Knoth](https://forums.eveonline.com/u/Skith_Knoth)\
**Post date:** [January 31, 2020, 7:20pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/658 "2020-01-31T19:20:24Z")

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nslookup [live.chat.eveonline.com](http://live.chat.eveonline.com)  
Server: [rdns01.suddenlink.net](http://rdns01.suddenlink.net)  
Address: 208.180.42.68

Non-authoritative answer:  
Name: [eve-chat-live-7ead1edafbf9b5c8.elb.eu-west-1.amazonaws.com](http://eve-chat-live-7ead1edafbf9b5c8.elb.eu-west-1.amazonaws.com)  
Addresses: 52.208.237.94  
52.214.85.114  
52.208.99.240  
Aliases: [live.chat.eveonline.com](http://live.chat.eveonline.com)

nslookup 52.208.99.240  
Server: [rdns01.suddenlink.net](http://rdns01.suddenlink.net)  
Address: 208.180.42.68

Name: [ec2-52-208-99-240.eu-west-1.compute.amazonaws.com](http://ec2-52-208-99-240.eu-west-1.compute.amazonaws.com)  
Address: 52.208.99.240

Could not connect to chat server at live.chat. eveonline. com:5222

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<div class="post-metadata">

**Author:** ![NoaIV\_lambertsen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/noaiv_lambertsen/32/245258_2.png) [@NoaIV\_lambertsen](https://forums.eveonline.com/u/NoaIV_lambertsen)\
**Post date:** [January 31, 2020, 7:24pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/659 "2020-01-31T19:24:35Z")

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if they changed the port that chat uses but didn’t bother to tell the launcher to use that new port ya some one really needs to be yelled at

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<div class="post-metadata">

**Author:** ![Sen\_Isu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sen_isu/32/388091_2.png) [@Sen\_Isu](https://forums.eveonline.com/u/Sen_Isu)\
**Post date:** [January 31, 2020, 7:26pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/660 "2020-01-31T19:26:53Z")

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Still being blocked by Neustar…

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<div class="post-metadata">

**Author:** ![Chaotic\_Moon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chaotic_moon/32/168032_2.png) [@Chaotic\_Moon](https://forums.eveonline.com/u/Chaotic_Moon)\
**Post date:** [January 31, 2020, 7:35pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/661 "2020-01-31T19:35:43Z")

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I’m still having trouble logging in.

The first connection attempt never works.

_ **Network communication between your computer and the EVE Online server has been interrupted.** _  
_ **This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center.** _

Most of the time it is enough to insist a little and I can log-in.

If I am connected from my region, Chat does not connect.

_**Could not connect to chat server at [live.chat.eveonline.com:5222](http://live.chat.eveonline.com:5222).**_  
_ **Please ensure that this port isn’t blocked. Retry?** _

If I use VPN to London the Chat works.

**What a Hellish Week !!!**

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<div class="post-metadata">

**Author:** ![Aro\_Elldridge\_Chakaid](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aro_elldridge_chakaid/32/499727_2.png) [@Aro\_Elldridge\_Chakaid](https://forums.eveonline.com/u/Aro_Elldridge_Chakaid)\
**Post date:** [January 31, 2020, 7:52pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/662 "2020-01-31T19:52:57Z")

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im having problems starting up my account on sisi and tq

ccp pls handle this

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<div class="post-metadata">

**Author:** ![Jared\_Tobin](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/jared_tobin/32/423626_2.png) [@Jared\_Tobin](https://forums.eveonline.com/u/Jared_Tobin)\
**Post date:** [January 31, 2020, 7:54pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/663 "2020-01-31T19:54:55Z")

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26 HOURS LATER…  
Well, it still is not working. It has gotten “closer”, but I still can’t log in.

-It verifies my account and password.  
-It allows me to “click the play” symbol next to my game name.  
-Then it loads up an oldschool-looking screen which says:

“Version: 18.01.1656851”  
“Network communication between your computer and the EVE Online server has been interrupted. This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center.”  
“Server: Tranquility  
Unable to connect to [tranquility.servers.eveonline.com](http://tranquility.servers.eveonline.com) on port 26000.”

I have filed both Petition (#1080944) and Bug Report (EBR-189862).

Windows 7 Pro, 64-bit

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<div class="post-metadata">

**Author:** ![Dravick\_Afterthought](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dravick_afterthought/32/282017_2.png) [@Dravick\_Afterthought](https://forums.eveonline.com/u/Dravick_Afterthought)\
**Post date:** [January 31, 2020, 7:57pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/664 "2020-01-31T19:57:57Z")

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> [@NoaIV\_lambertsen](#):
>
> did they forget to feed the cyber hampsters that run that chat servers

They were european hamsters, with Brexit they’ve all been deported…

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<div class="post-metadata">

**Author:** ![Grulltan](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/grulltan/32/183123_2.png) [@Grulltan](https://forums.eveonline.com/u/Grulltan)\
**Post date:** [January 31, 2020, 8:07pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/665 "2020-01-31T20:07:30Z")

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This time yesterday, I got hit with major lag and couldn’t log in after being dropped from game. Now I got a message saying I couldn’t connect to the server but restarted and got to log on. Something still not right as game seemed a little laggy. Please feed the hamster.

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<div class="post-metadata">

**Author:** ![Skith\_Knoth](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/skith_knoth/32/173565_2.png) [@Skith\_Knoth](https://forums.eveonline.com/u/Skith_Knoth)\
**Post date:** [January 31, 2020, 8:08pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/666 "2020-01-31T20:08:03Z")

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They still using the same ports Noal.

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<div class="post-metadata">

**Author:** ![BlownUp\_Warrior](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/blownup_warrior/32/325037_2.png) [@BlownUp\_Warrior](https://forums.eveonline.com/u/BlownUp_Warrior)\
**Post date:** [January 31, 2020, 8:08pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/667 "2020-01-31T20:08:19Z")

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Login & Connectivity is inconsistent and my clients cannot connect to chat server ☹

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<div class="post-metadata">

**Author:** ![Johnathen\_Hudson](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/johnathen_hudson/32/182783_2.png) [@Johnathen\_Hudson](https://forums.eveonline.com/u/Johnathen_Hudson)\
**Post date:** [January 31, 2020, 8:10pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/668 "2020-01-31T20:10:51Z")

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can log in now but chat is still broken for me live in the central usa

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