# 30-31/01/2020 - Connectivity Issues **URL:** \ **Category:** General Discussion\ **Tags:** official\ **Created:** [January 30, 2020, 1:50pm UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776 "2020-01-30T13:50:42Z")\ **Posts on this page:** 20\ **Page:** 44
**Author:** ![Shade\_O\_Dark](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/shade_o_dark/32/183317_2.png) [@Shade\_O\_Dark](https://forums.eveonline.com/u/Shade_O_Dark)\ **Post date:** [February 1, 2020, 10:39am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/869 "2020-02-01T10:39:31Z")
Network communication between your computer and the EVE Online server has been interrupted. This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center. ^^ The above message is all I get when I attempt to login to my account through the EVE Online Launcher. I have many accounts and the same message appears. In the previous weeks I was having no issues with logging into play EVE but since yesterday, it has been nothing but the above message blocking me out. ---
**Author:** ![Sheba\_Moonblood\_Audeles](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheba_moonblood_audeles/32/174061_2.png) [@Sheba\_Moonblood\_Audeles](https://forums.eveonline.com/u/Sheba_Moonblood_Audeles)\ **Post date:** [February 1, 2020, 10:52am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/870 "2020-02-01T10:52:56Z")
Not going to bother. I am sorry you were confused. I did not mean to do so. ---
**Author:** ![Clapet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clapet/32/182871_2.png) [@Clapet](https://forums.eveonline.com/u/Clapet)\ **Post date:** [February 1, 2020, 10:59am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/871 "2020-02-01T10:59:06Z")
When you get the Dialog Box " Network communication between your computer and the EVE Online server has been interrupted. This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center." …close it and click settings in that same window and in there is a " Clear Cache ". Clear the cache and shut client down, restart and you should connect after a few attempts. Also —\> _Server is down now for daily rr_ ---
**Author:** ![FairyTail\_Omaristos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fairytail_omaristos/32/145000_2.png) [@FairyTail\_Omaristos](https://forums.eveonline.com/u/FairyTail_Omaristos)\ **Post date:** [February 1, 2020, 11:01am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/872 "2020-02-01T11:01:07Z")
Wow. You ridiculously entitled prick. Take your money wherever you want as your money will clearly make such a huge difference to what happens… ---
**Author:** ![Trisane\_Cooper](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/trisane_cooper/32/183219_2.png) [@Trisane\_Cooper](https://forums.eveonline.com/u/Trisane_Cooper)\ **Post date:** [February 1, 2020, 11:01am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/873 "2020-02-01T11:01:47Z")
Thank you, Clapet. I will try that next time I log in, but at the same time I feel clearing the cache is like saying put a band aid on a severed limb. ---
**Author:** ![Sheba\_Moonblood\_Audeles](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheba_moonblood_audeles/32/174061_2.png) [@Sheba\_Moonblood\_Audeles](https://forums.eveonline.com/u/Sheba_Moonblood_Audeles)\ **Post date:** [February 1, 2020, 11:03am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/874 "2020-02-01T11:03:14Z")
EVE is truly dead. They had five days now and NO update. Zilch nada nein. I don’t believe they are able to do a thing so they stay silent and hope it all goes away. Hey CCP, I went ahead and canceled five accounts. Why bother. Your not telling your customer diddly. That’s five accounts you no longer profit from and I imagine that I am not the only one. ---
**Author:** ![Clapet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clapet/32/182871_2.png) [@Clapet](https://forums.eveonline.com/u/Clapet)\ **Post date:** [February 1, 2020, 11:03am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/875 "2020-02-01T11:03:28Z")
True enough but it allowed me to get 70 min of game time in after 4 days of not being able to connect. ---
**Author:** ![Dirty\_Doc](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dirty_doc/32/183071_2.png) [@Dirty\_Doc](https://forums.eveonline.com/u/Dirty_Doc)\ **Post date:** [February 1, 2020, 11:05am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/876 "2020-02-01T11:05:23Z")
Do you want to know who’s really upset right now? Pearl Abyss. They paid $425 million for CCP. ---
**Author:** ![Sheba\_Moonblood\_Audeles](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheba_moonblood_audeles/32/174061_2.png) [@Sheba\_Moonblood\_Audeles](https://forums.eveonline.com/u/Sheba_Moonblood_Audeles)\ **Post date:** [February 1, 2020, 11:05am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/877 "2020-02-01T11:05:35Z")
And NO, you cannot have my stuff. When they run out they run out. CCP should have kept the communication going. But they did not. That is why I decided to let them go. If they would have spoken up before now I would have stuck around. But they did not. Bad communication losses your customer base. ---
**Author:** ![Sheba\_Moonblood\_Audeles](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheba_moonblood_audeles/32/174061_2.png) [@Sheba\_Moonblood\_Audeles](https://forums.eveonline.com/u/Sheba_Moonblood_Audeles)\ **Post date:** [February 1, 2020, 11:06am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/878 "2020-02-01T11:06:38Z")
Maybe the Pearl Abyss squad is having a hell of a time with the old code? ---
**Author:** ![Sheba\_Moonblood\_Audeles](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sheba_moonblood_audeles/32/174061_2.png) [@Sheba\_Moonblood\_Audeles](https://forums.eveonline.com/u/Sheba_Moonblood_Audeles)\ **Post date:** [February 1, 2020, 11:08am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/879 "2020-02-01T11:08:04Z")
There have been problem before now. Things break, but CCP usually had it fixed before now. I wonder if CCP washed their hands and walked away after the sale? Is anyone out there that knows a thing about all the old code? Is this why we cannot use a product that we paid for? ---
**Author:** ![Materia\_Stone](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/materia_stone/32/258926_2.png) [@Materia\_Stone](https://forums.eveonline.com/u/Materia_Stone)\ **Post date:** [February 1, 2020, 11:13am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/880 "2020-02-01T11:13:58Z")
@ccp still seems to be an issue the APC region connecting to chat servers. If I VPN through a US server they work fine edit: I am based in Australia ---
**Author:** ![FairyTail\_Omaristos](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/fairytail_omaristos/32/145000_2.png) [@FairyTail\_Omaristos](https://forums.eveonline.com/u/FairyTail_Omaristos)\ **Post date:** [February 1, 2020, 11:14am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/881 "2020-02-01T11:14:58Z")
Grow up and read the announcements then. Also, contract your stuff to me thanks. ---
**Author:** ![Dirty\_Doc](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dirty_doc/32/183071_2.png) [@Dirty\_Doc](https://forums.eveonline.com/u/Dirty_Doc)\ **Post date:** [February 1, 2020, 11:16am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/882 "2020-02-01T11:16:25Z")
Chat is still broken for many inside the US. ---
**Author:** ![Materia\_Stone](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/materia_stone/32/258926_2.png) [@Materia\_Stone](https://forums.eveonline.com/u/Materia_Stone)\ **Post date:** [February 1, 2020, 11:17am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/883 "2020-02-01T11:17:51Z")
Interesting… Using Express VPN and the first LA server it works lol ---
**Author:** ![Cat\_Steele](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cat_steele/32/378699_2.png) [@Cat\_Steele](https://forums.eveonline.com/u/Cat_Steele)\ **Post date:** [February 1, 2020, 11:18am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/884 "2020-02-01T11:18:46Z")
I can no longer get the client to even load. I get the CCP logo then nothing. I’ve even tried re-installing the client in a different folder, but still nothing. _Edit_ Client is loading now, hopefully I can get into the game. Edit Again After re-installing the game client in a new folder, I am able to connect without issue for the first time in days. I hope it helps someone Update: I was in stable for 30 minutes, then disconnected and can’t reconnect again ☹ at least I had some fun. Good luck everyone. ---
**Author:** ![Aramatheia](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aramatheia/32/383412_2.png) [@Aramatheia](https://forums.eveonline.com/u/Aramatheia)\ **Post date:** [February 1, 2020, 11:21am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/885 "2020-02-01T11:21:20Z")
I can get in now, I click the play button thing on the launcher, get the failed connect error close that then click “connect” inside the loading screen. That grants me permission to access the game but the chat service is still blocked. The biggest problem is how it seems that buying a vpn service is the way to get access to the whole deal. Why must a person, especially omega pilots have to pay twice? shouldnt the omega be enough? guess not lol ---
**Author:** ![Clapet](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/clapet/32/182871_2.png) [@Clapet](https://forums.eveonline.com/u/Clapet)\ **Post date:** [February 1, 2020, 11:23am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/886 "2020-02-01T11:23:58Z")
If you’re in Win 10, try a search for the Eve Launcher with your search tool and try to launch from there. ---
**Author:** ![Nana\_Skalski](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nana_skalski/32/489985_2.png) [@Nana\_Skalski](https://forums.eveonline.com/u/Nana_Skalski)\ **Post date:** [February 1, 2020, 11:26am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/887 "2020-02-01T11:26:57Z")
Just try clicking Connect button after closing that error message when in the launch screen. ---
**Author:** ![Zoiie](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/zoiie/32/292363_2.png) [@Zoiie](https://forums.eveonline.com/u/Zoiie)\ **Post date:** [February 1, 2020, 11:28am UTC](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776/888 "2020-02-01T11:28:50Z")
It’s taking multiple attempts to get logged on, first one tends to fail [Previous page](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776.md?page=43) [Next page](https://forums.eveonline.com/t/30-31-01-2020-connectivity-issues/214776.md?page=45)