# 7 March 2022 - Connection Issues (Mexico & South America) **URL:** \ **Category:** Announcements\ **Created:** [March 7, 2022, 12:41pm UTC](https://forums.eveonline.com/t/7-march-2022-connection-issues-mexico-south-america/352388 "2022-03-07T12:41:48Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![CCP\_Explorer](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/ccp_explorer/32/385081_2.png) [@CCP\_Explorer](https://forums.eveonline.com/u/CCP_Explorer)\ **Post date:** [March 7, 2022, 3:20pm UTC](https://forums.eveonline.com/t/7-march-2022-connection-issues-mexico-south-america/352388/4 "2022-03-07T15:20:50Z")
@Adelrad and I have been discussing this in his thread [Connection to Server was closed, unable to connect on port 26000](https://forums.eveonline.com/t/connection-to-server-was-closed-unable-to-connect-on-port-26000/351008) but we decided today to start an official thread. At the same time our internal network partner Advania opened a support case with our external network partner Cloudflare that is in particular aimed at investigating the connection between “Total Play Telecomunicaciones SA de CV” and Cloudflare. I still **very strongly recommend** that all customers of all ISPs, including Total Play, contact their ISP and raise this issue with their ISP. _(And if anyone replies and says it must be CCP – then I kindly refer them to [20220225 - Connection Issues (UK) - #2 by CCP\_Explorer](https://forums.eveonline.com/t/20220225-connection-issues-uk/351264/2) from last week and [Cannot stay connected for more than a few minutes D/C - #52 by CCP\_Explorer](https://forums.eveonline.com/t/cannot-stay-connected-for-more-than-a-few-minutes-d-c/239540/52) from May 2020. We here at CCP do not control ISPs’ networks.)_ --- _[View the full topic](https://forums.eveonline.com/t/7-march-2022-connection-issues-mexico-south-america/352388)._