# Accounts start on launcher but nothing happens **URL:** \ **Category:** Mac Issues\ **Created:** [July 10, 2019, 3:40pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903 "2019-07-10T15:40:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Goodtime\_Girl](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/goodtime_girl/32/147394_2.png) [@Goodtime\_Girl](https://forums.eveonline.com/u/Goodtime_Girl)\ **Post date:** [July 10, 2019, 3:40pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/1 "2019-07-10T15:40:20Z")
Hi, MacBook Pro Retina Signed in yesterday and the launcher starts and the accounts go from play to stop icon when clicked but nothing else happens. Any help ? Thanks in advance. I have removed Eve / Wine completely and reinstalled. ![40](https://global.discourse-cdn.com/eveonline/original/3X/5/b/5b2723d992130304408e33acd1e851b29da9e46d.png) Launcher Version 1533874 / 6.1.12 ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [July 10, 2019, 5:14pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/2 "2019-07-10T17:14:55Z")
Can you file a support ticket please and attach your launcher logs to the ticket. I can’t reproduce this issue on my Mac so it would be helpful to see what is occurring behind the scenes on yours. > **[Launcher Log](https://support.eveonline.com/hc/en-us/articles/202664145-Launcher-Log)** > > The log file will record everything the launcher does and if it encounters an issue it will record the error. This can be very helpful in troubleshooting potential problems with the launcher. If us... ---
**Author:** ![Niobe\_Maken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/niobe_maken/32/147129_2.png) [@Niobe\_Maken](https://forums.eveonline.com/u/Niobe_Maken)\ **Post date:** [July 11, 2019, 3:45pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/3 "2019-07-11T15:45:26Z")
Launcher does not start the game - the start cursor only flashes briefly…so no gaming possible. iMac late 2013 i5 Launcher 6.2.1 Ticket: 928393 with wine version 2.2 everything was fine, but you removed it today -.- ---
**Author:** ![Nigel\_Barrage](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/nigel_barrage/32/321032_2.png) [@Nigel\_Barrage](https://forums.eveonline.com/u/Nigel_Barrage)\ **Post date:** [July 11, 2019, 4:46pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/4 "2019-07-11T16:46:26Z")
I have the same issue ---
**Author:** ![Niobe\_Maken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/niobe_maken/32/147129_2.png) [@Niobe\_Maken](https://forums.eveonline.com/u/Niobe_Maken)\ **Post date:** [July 11, 2019, 5:35pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/5 "2019-07-11T17:35:52Z")
Seams someone at CCP is still alive - wine version 1.9.17 is back and it works. ---
**Author:** ![Claus\_Von\_Munchen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/claus_von_munchen/32/147749_2.png) [@Claus\_Von\_Munchen](https://forums.eveonline.com/u/Claus_Von_Munchen)\ **Post date:** [July 12, 2019, 4:52am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/6 "2019-07-12T04:52:42Z")
Im having the same issue. Launcher says a client is starting up, but nothing happens. ---
**Author:** ![Niobe\_Maken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/niobe_maken/32/147129_2.png) [@Niobe\_Maken](https://forums.eveonline.com/u/Niobe_Maken)\ **Post date:** [July 12, 2019, 5:24am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/7 "2019-07-12T05:24:37Z")
Already tried to change the wine version in the launcher settings? ---
**Author:** ![Claus\_Von\_Munchen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/claus_von_munchen/32/147749_2.png) [@Claus\_Von\_Munchen](https://forums.eveonline.com/u/Claus_Von_Munchen)\ **Post date:** [July 12, 2019, 5:49am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/8 "2019-07-12T05:49:31Z")
I don’t see that as an option. ---
**Author:** ![Niobe\_Maken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/niobe_maken/32/147129_2.png) [@Niobe\_Maken](https://forums.eveonline.com/u/Niobe_Maken)\ **Post date:** [July 12, 2019, 6:24am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/9 "2019-07-12T06:24:46Z")
Ok, I tried it and it work for me. Oh, and if you open a ticket add your system report to the log report ---
**Author:** ![Claus\_Von\_Munchen](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/claus_von_munchen/32/147749_2.png) [@Claus\_Von\_Munchen](https://forums.eveonline.com/u/Claus_Von_Munchen)\ **Post date:** [July 12, 2019, 11:27am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/10 "2019-07-12T11:27:24Z")
How did you do it? I don’t see the wine version in the launcher settings. ---
**Author:** ![Niobe\_Maken](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/niobe_maken/32/147129_2.png) [@Niobe\_Maken](https://forums.eveonline.com/u/Niobe_Maken)\ **Post date:** [July 12, 2019, 11:36am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/11 "2019-07-12T11:36:33Z")
Start the Launcher, in the menu bar you click “EVE Launcher” then “Preferences” and there you can change the wine version from latest to wine-1.9.17-143-g91037ca-ccp-72 and make sure 64bit is deactivated. Then “ok” and restart the launcher. Hopefully this will help. ![wine%20change](https://global.discourse-cdn.com/eveonline/original/3X/1/6/16887f67b5ac432a35c8b4b5b9ab71652b6a01b5.png) ---
**Author:** ![Efirem](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/efirem/32/368933_2.png) [@Efirem](https://forums.eveonline.com/u/Efirem)\ **Post date:** [July 13, 2019, 6:20pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/12 "2019-07-13T18:20:08Z")
Same problem on my side. Switching to wine 1.9.17 solved the issue. Many thanks @Niobe_Maken! To anyone facing this issue, please note that it took “some time” for the launcher to take into account the change of wine version. So be patient! ---
**Author:** ![Sidfinn\_Canine](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sidfinn_canine/32/144561_2.png) [@Sidfinn\_Canine](https://forums.eveonline.com/u/Sidfinn_Canine)\ **Post date:** [July 14, 2019, 6:43pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/13 "2019-07-14T18:43:16Z")
Same issue ---
**Author:** ![GM\_Mechanic](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gm_mechanic/32/436405_2.png) [@GM\_Mechanic](https://forums.eveonline.com/u/GM_Mechanic)\ **Post date:** [July 15, 2019, 11:17am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/14 "2019-07-15T11:17:55Z")
It looks like the issue is that the latest wine version does not recognize quite a few graphic cards/adapters and the client is therefore unable to assign the card. We have added wine-1.9.17-143-g91037ca-ccp-master-72 back in for those of you affected by this issue. The problem with that one is that while it will recognize your graphic adapters it can not run 64 bit clients so you will need to stick to 32 bit clients while we work on fixing the issue with the latest wine version. ---
**Author:** ![ToxicBurn](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/toxicburn/32/186535_2.png) [@ToxicBurn](https://forums.eveonline.com/u/ToxicBurn)\ **Post date:** [July 15, 2019, 11:22pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/15 "2019-07-15T23:22:08Z")
Make sure you uncheck dev versions to see wine 1.9.17 🙂 ---
**Author:** ![Aidian\_Muvila](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aidian_muvila/32/388283_2.png) [@Aidian\_Muvila](https://forums.eveonline.com/u/Aidian_Muvila)\ **Post date:** [July 17, 2019, 6:12pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/16 "2019-07-17T18:12:12Z")
What do you mean _“that it took “some time” for the launcher to take into account the change of wine version.”_ ? I’ve been trying for an hour and it still won’t take… ---
**Author:** ![Efirem](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/efirem/32/368933_2.png) [@Efirem](https://forums.eveonline.com/u/Efirem)\ **Post date:** [September 1, 2019, 11:10am UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/17 "2019-09-01T11:10:35Z")
I meant something like 1 to 5 mins. Definitely not an hour. Sorry for the late answer, I don’t hang around in the forums often. I hope you had your issue fixed a while ago. ---
**Author:** ![Aidian\_Muvila](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/aidian_muvila/32/388283_2.png) [@Aidian\_Muvila](https://forums.eveonline.com/u/Aidian_Muvila)\ **Post date:** [September 7, 2019, 8:28pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/18 "2019-09-07T20:28:39Z")
No worries. I don’t look here often either. I was able to finally log in with the fix but now I’m wondering when I can use the 64 bit client? I just came on to look if there was a fix. ---
**Author:** ![Richter\_Talon](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/richter_talon/32/296228_2.png) [@Richter\_Talon](https://forums.eveonline.com/u/Richter_Talon)\ **Post date:** [September 11, 2019, 5:33pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/19 "2019-09-11T17:33:21Z")
Can confirm the workaround works - and you may want to switch to DirectX 9 if you’re seeing framerate hiccups. As for 64-bit, WINE is kind of finicky with it. It may be a while before we can go full 64-bit as CCP will need to work out the drivers for WINE before it’ll run properly in that mode =( ---
**Author:** ![Rathor\_Gro-Kash](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/rathor_gro-kash/32/388395_2.png) [@Rathor\_Gro-Kash](https://forums.eveonline.com/u/Rathor_Gro-Kash)\ **Post date:** [September 21, 2019, 7:06pm UTC](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903/20 "2019-09-21T19:06:33Z")
Same issue. Model: MacBookPro14,1, BootROM MBP141.0173.B00, 2 processors, Intel Core i5, 2,3 GHz, 8 GB, SMC 2.43f6 Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In EVE Launcher version 1456374 1570224 (Patch) By the way on every Startup comes this: ![09](https://global.discourse-cdn.com/eveonline/original/3X/7/b/7be5d275c3f944298d7ae43aa6e9daeec9aa62c7.png) Tryd out every version of wine. I was running like this: ![01](https://global.discourse-cdn.com/eveonline/original/3X/2/1/2113a6d858030f592f3862166a635d94774b041a.png) in 32b without any problem. From one log in to another, louncher Crashes all the time. ![26](https://global.discourse-cdn.com/eveonline/original/3X/6/5/65e5619ccbc4d7827a5921ae70ba7f092849da3b.png) Leads me after try to close and open again to crash. Need to forceclose. ![51](https://global.discourse-cdn.com/eveonline/original/3X/1/3/13c7d567cf8f469a71fc45fd5b6372a0bdec0751.png) That is how it look after Forceclose. Reset again like in Advice from first post. Looks like this: ![51](https://global.discourse-cdn.com/eveonline/original/3X/e/8/e8b7e5505bb6262f5e31144a0ff58be3eab43891.png) Try the first… Freeze. Force close. Log Lite send via #965567 [Next page](https://forums.eveonline.com/t/accounts-start-on-launcher-but-nothing-happens/173903.md?page=2)