# After the new patch this week i cant launch the game **URL:** \ **Category:** New Citizens Q&A\ **Created:** [November 18, 2020, 8:51pm UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623 "2020-11-18T20:51:24Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![SyIpha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/syipha/32/229746_2.png) [@SyIpha](https://forums.eveonline.com/u/SyIpha)\ **Post date:** [November 18, 2020, 8:51pm UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/1 "2020-11-18T20:51:24Z")
I have removed the game 3 times ,when i launch the game ccp logo come up then it shut down .i went into the windows proseses and i see eve launcher start then its terminates .just cant get it to work. ---
**Author:** ![Xuxe\_Xu](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/xuxe_xu/32/464660_2.png) [@Xuxe\_Xu](https://forums.eveonline.com/u/Xuxe_Xu)\ **Post date:** [November 19, 2020, 2:55am UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/2 "2020-11-19T02:55:21Z")
Maybe try to verify file integrity: > **[Shared Cache Options](https://support.eveonline.com/hc/en-us/articles/213281985-Shared-Cache-Options)** > > The shared cache folder holds all the files needed to run the game client. To open the shared cache folder options: > > Start the Launcher > Click on the 'Open Settings' button located in the left-botto... Then: > **[Clearing client settings and the client side cache data](https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data)** > > The client side cache stores information for the game client. Sometimes old or corrupt files may cause issues for the client. This can often be resolved by simply clearing the client cache. There a... good luck! ---
**Author:** ![SyIpha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/syipha/32/229746_2.png) [@SyIpha](https://forums.eveonline.com/u/SyIpha)\ **Post date:** [November 19, 2020, 1:20pm UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/3 "2020-11-19T13:20:47Z")
it dont get that far as i hit the launcher button the ccp logo shows up then it go off .that all i get ---
**Author:** ![J\_Poll](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/j_poll/32/228940_2.png) [@J\_Poll](https://forums.eveonline.com/u/J_Poll)\ **Post date:** [November 19, 2020, 7:27pm UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/4 "2020-11-19T19:27:10Z")
Try a fresh install ---
**Author:** ![SyIpha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/syipha/32/229746_2.png) [@SyIpha](https://forums.eveonline.com/u/SyIpha)\ **Post date:** [November 19, 2020, 10:50pm UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/5 "2020-11-19T22:50:58Z")
ive done 4 fresh unstalls cleared the reg of anything with eve in it ,still nothing ---
**Author:** ![SyIpha](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/syipha/32/229746_2.png) [@SyIpha](https://forums.eveonline.com/u/SyIpha)\ **Post date:** [November 21, 2020, 1:02am UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/6 "2020-11-21T01:02:07Z")
from what i have found windows is closing eve when it starts i need to find were to stop that ---
**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\ **Post date:** [February 19, 2021, 1:02am UTC](https://forums.eveonline.com/t/after-the-new-patch-this-week-i-cant-launch-the-game/280623/7 "2021-02-19T01:02:09Z")
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