# Authentication Failed - Unable to log into Launcher and Website (all accounts) **URL:** \ **Category:** EVE Launcher\ **Created:** [September 30, 2025, 5:53am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446 "2025-09-30T05:53:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Givz\_Severasse](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/givz_severasse/32/475178_2.png) [@Givz\_Severasse](https://forums.eveonline.com/u/Givz_Severasse)\ **Post date:** [September 30, 2025, 5:53am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/1 "2025-09-30T05:53:11Z")
Good morning, Is anybody else having issues logging into EVE? I am unable to open my clients from the launcher, and even tried logging into the EVE Website, which is also failing. I have checked EVE Status, and seems no issues have been raised, but even after rebooting my PC, I cannot launch. I tried adding my accounts again to the launcher, same issue. This is happening on all my accounts - please assist. ![image](https://global.discourse-cdn.com/eveonline/original/4X/6/d/d/6dd3fbfb0437d97bd3f73bf99937ff4db4ac4bbd.png) ![image](https://global.discourse-cdn.com/eveonline/original/4X/3/5/e/35ead93ff8f716b30c019362c8e1b5d99bc627a8.jpeg) ---
**Author:** ![Chairo\_Kohitsuji](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/chairo_kohitsuji/32/475196_2.png) [@Chairo\_Kohitsuji](https://forums.eveonline.com/u/Chairo_Kohitsuji)\ **Post date:** [September 30, 2025, 5:54am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/2 "2025-09-30T05:54:00Z")
Me too, I cleared my cache and logged out to fix a glitched portrait then that popped up when I tried tp log back in, thought I did something wrong ---
**Author:** ![Obsidian\_Hawk](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/obsidian_hawk/32/497686_2.png) [@Obsidian\_Hawk](https://forums.eveonline.com/u/Obsidian_Hawk)\ **Post date:** [September 30, 2025, 5:54am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/3 "2025-09-30T05:54:07Z")
I can confirm this is happening to me. Location US. ---
**Author:** ![Anataine\_Deva](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/anataine_deva/32/373865_2.png) [@Anataine\_Deva](https://forums.eveonline.com/u/Anataine_Deva)\ **Post date:** [September 30, 2025, 5:54am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/4 "2025-09-30T05:54:30Z")
I have the same error with one of my accounts. ---
**Author:** ![Techmisek](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/techmisek/32/475198_2.png) [@Techmisek](https://forums.eveonline.com/u/Techmisek)\ **Post date:** [September 30, 2025, 5:55am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/5 "2025-09-30T05:55:41Z")
Same problem here on all accounts, dropping active player numbers if you look at Eve Offline page. ---
**Author:** ![Seith\_Garcim](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/seith_garcim/32/475180_2.png) [@Seith\_Garcim](https://forums.eveonline.com/u/Seith_Garcim)\ **Post date:** [September 30, 2025, 5:55am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/6 "2025-09-30T05:55:49Z")
I have the same issue, with all my accounts. ---
**Author:** ![Gen\_Art\_Solitude](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/gen_art_solitude/32/475201_2.png) [@Gen\_Art\_Solitude](https://forums.eveonline.com/u/Gen_Art_Solitude)\ **Post date:** [September 30, 2025, 5:56am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/7 "2025-09-30T05:56:01Z")
Same here - 2 accounts unable to log in (game and website). ---
**Author:** ![Mastemah\_Haagenti](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/mastemah_haagenti/32/475203_2.png) [@Mastemah\_Haagenti](https://forums.eveonline.com/u/Mastemah_Haagenti)\ **Post date:** [September 30, 2025, 5:58am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/8 "2025-09-30T05:58:04Z")
same issue 2 acc ---
**Author:** ![Scy7hE](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scy7he/32/475204_2.png) [@Scy7hE](https://forums.eveonline.com/u/Scy7hE)\ **Post date:** [September 30, 2025, 5:58am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/9 "2025-09-30T05:58:25Z")
Same, launcher and website auth down. ---
**Author:** ![Anna\_Torr](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/anna_torr/32/473733_2.png) [@Anna\_Torr](https://forums.eveonline.com/u/Anna_Torr)\ **Post date:** [September 30, 2025, 6:03am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/10 "2025-09-30T06:03:12Z")
Yes !! I am having the same problem ---
**Author:** ![Sere\_O\_Asis](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/sere_o_asis/32/374997_2.png) [@Sere\_O\_Asis](https://forums.eveonline.com/u/Sere_O_Asis)\ **Post date:** [September 30, 2025, 6:03am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/11 "2025-09-30T06:03:23Z")
Same here. North America. ---
**Author:** ![Dyver\_Phycad](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/dyver_phycad/32/358575_2.png) [@Dyver\_Phycad](https://forums.eveonline.com/u/Dyver_Phycad)\ **Post date:** [September 30, 2025, 6:04am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/12 "2025-09-30T06:04:25Z")
And the forum seems to be on the deathbed as well. Same in Germany, Launcher doesn’t allow the startup of new clients. This new, modern Tech really is a great thing, innit? So much more reliability and stability. Reminds me of the Beta days. ---
**Author:** ![Cown](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/cown/32/461834_2.png) [@Cown](https://forums.eveonline.com/u/Cown)\ **Post date:** [September 30, 2025, 6:05am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/13 "2025-09-30T06:05:06Z")
Same here all accounts. ---
**Author:** ![Bexey\_Songweaver](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bexey_songweaver/32/386877_2.png) [@Bexey\_Songweaver](https://forums.eveonline.com/u/Bexey_Songweaver)\ **Post date:** [September 30, 2025, 6:06am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/14 "2025-09-30T06:06:03Z")
Reported. The Devs are on it ---
**Author:** ![Leatherman2](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/leatherman2/32/475211_2.png) [@Leatherman2](https://forums.eveonline.com/u/Leatherman2)\ **Post date:** [September 30, 2025, 6:06am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/15 "2025-09-30T06:06:38Z")
Same here, 3 acc ---
**Author:** ![Bumface\_Jones](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/bumface_jones/32/475213_2.png) [@Bumface\_Jones](https://forums.eveonline.com/u/Bumface_Jones)\ **Post date:** [September 30, 2025, 6:08am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/16 "2025-09-30T06:08:17Z")
Same for me, 2 accounts from the UK. ---
**Author:** ![Captain\_Smile](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/captain_smile/32/441501_2.png) [@Captain\_Smile](https://forums.eveonline.com/u/Captain_Smile)\ **Post date:** [September 30, 2025, 6:08am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/17 "2025-09-30T06:08:58Z")
two of the three accounts are not working =( ---
**Author:** ![Scy7hE](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/scy7he/32/475204_2.png) [@Scy7hE](https://forums.eveonline.com/u/Scy7hE)\ **Post date:** [September 30, 2025, 6:09am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/18 "2025-09-30T06:09:41Z")
I guess no need for more “same for me” 😃 issue is 100% on their side and they are probably working on it 🙂 in the logs it’s clear: Could not refresh token for ‘..’ on ‘tranquility’ SSO responded with an invalid status code: 503 - Service Unavailable T [InvalidSingleSignOnResponseError]: SSO responded with an invalid status code: 503 - Service Unavailable ---
**Author:** ![G\_al](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/g_al/32/475212_2.png) [@G\_al](https://forums.eveonline.com/u/G_al)\ **Post date:** [September 30, 2025, 6:09am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/19 "2025-09-30T06:09:59Z")
Give me my EVE, I’m going through withdrawal… ---
**Author:** ![Kromworth\_en\_Gravonere](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/kromworth_en_gravonere/32/475216_2.png) [@Kromworth\_en\_Gravonere](https://forums.eveonline.com/u/Kromworth_en_Gravonere)\ **Post date:** [September 30, 2025, 6:20am UTC](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446/20 "2025-09-30T06:20:02Z")
Same exact situation. I even tried installing the standalone client (I usually use Steam) but no dice. The login dialogue fails to appear on practically all EVE services. Thank god this one still works (kind of) [Next page](https://forums.eveonline.com/t/authentication-failed-unable-to-log-into-launcher-and-website-all-accounts/498446.md?page=2)