# Authenticator is enabled - it isn't

**URL:** <https://forums.eveonline.com/t/authenticator-is-enabled-it-isnt/57450>\
**Category:** General Discussion\
**Created:** [February 15, 2018, 2:23pm UTC](https://forums.eveonline.com/t/authenticator-is-enabled-it-isnt/57450 "2018-02-15T14:23:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Thanis\_Patrouette](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/thanis_patrouette/32/54719_2.png) [@Thanis\_Patrouette](https://forums.eveonline.com/u/Thanis_Patrouette)\
**Post date:** [February 15, 2018, 2:23pm UTC](https://forums.eveonline.com/t/authenticator-is-enabled-it-isnt/57450/1 "2018-02-15T14:23:37Z")

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I have not had the authenticator enabled for a year now, but I am still unable to access Singularity, Duality or Thunderdome. There have been many mirror events since then and none have resolved my issue. How can I get back onto the test environment?

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**Author:** ![system1](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system1](https://forums.eveonline.com/u/system1)\
**Post date:** [May 16, 2018, 2:23pm UTC](https://forums.eveonline.com/t/authenticator-is-enabled-it-isnt/57450/2 "2018-05-16T14:23:38Z")

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Closed on May 16, 2018, 2:23pm UTC

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