# Billing Account Support Turnaround March 2018?

**URL:** <https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031>\
**Category:** General Discussion\
**Created:** [March 20, 2018, 2:01am UTC](https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031 "2018-03-20T02:01:57Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Stiltonator](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/stiltonator/32/60616_2.png) [@Stiltonator](https://forums.eveonline.com/u/Stiltonator)\
**Post date:** [March 20, 2018, 2:01am UTC](https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031/1 "2018-03-20T02:01:58Z")

</div>

I have put in a ticket with all the relevant information relating to my problem and waited for some kind of automated reply/update to my ticket or better yet… someone to fix the issue with my account(s)…

It’s been 24 hours, which i guess compared to a lot of other companies… not a big deal.

Unless you’re a company that leaves no other means of contact and quotes " 24/7 technical support" via email.

At the very least, i should get some sort of reply that tells me if my issue has been assigned to someone, etc… Or an email?

Just throwing this out to the peanut gallery: anyone raised any tickets recently? I’d love to hear the response times and/or find out this is some kind of freak occurrance.

* * *

(incase anyones curious) issue resolved satisfactorily in just over 24 hours – can’t complain

---

<div class="post-metadata">

**Author:** ![Eternus8lux8lucis](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/eternus8lux8lucis/32/517385_2.png) [@Eternus8lux8lucis](https://forums.eveonline.com/u/Eternus8lux8lucis)\
**Post date:** [March 20, 2018, 5:11am UTC](https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031/2 "2018-03-20T05:11:42Z")

</div>

Good glad your issue got resolved. Much better to wait than freak out on the forums huh?😈

---

<div class="post-metadata">

**Author:** ![Stiltonator](https://sea1.discourse-cdn.com/eveonline/user_avatar/forums.eveonline.com/stiltonator/32/60616_2.png) [@Stiltonator](https://forums.eveonline.com/u/Stiltonator)\
**Post date:** [April 8, 2018, 8:07pm UTC](https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031/3 "2018-04-08T20:07:02Z")

</div>

squeeky wheel, etc

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/eveonline/original/3X/4/1/41ec4921cbaca7a6f9ea556e7cc20018461eae5e.png) [@system](https://forums.eveonline.com/u/system)\
**Post date:** [July 7, 2018, 8:07pm UTC](https://forums.eveonline.com/t/billing-account-support-turnaround-march-2018/64031/4 "2018-07-07T20:07:05Z")

</div>

Closed on July 7, 2018, 8:07pm UTC

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.